Bay Area Inn & Suites

Hotels
•
Quality Inn
7.4 (609 reviews)
24997 Mission Boulevard , Hayward , us
+1 510-538-4466

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Express check-in/check-out
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Early check in
Nice and comfortable rooms
Cons:
Bed bugs
Dirty overall condition

Categories

Cleanliness
5.76
Numerous mentions of dirtiness and poor maintenance in the reviews.
Service
8.73
Staff was described as super nice and helpful.
Location
8.27
Convenient location mentioned positively in several reviews.
Room Quality
6.22
Mixed sentiments with issues reported regarding room conditions.
Amenities
7.25
Basic amenities present but with maintenance issues mentioned.
Value for Money
7.71
Good value relative to location and pricing.
Food and Beverage
7.66
No specific comments on food options in the reviews.
Overall Experience
7.63
Guests expressed disappointment but some also noted redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:10

Property Description

Convenient Location

Quality Inn Hayward is ideally situated in Hayward, offering easy access to the vibrant shopping, dining, and nightlife scenes of Oakland and San Francisco.

Comfortable Accommodations

Each room at our hotel is equipped with a cable TV with pay options, a microwave, and a compact fridge to ensure a comfortable stay for all our guests.

Exceptional Amenities

Enjoy the convenience of a 24-hour front desk and free parking during your stay at Quality Inn Hayward. Additionally, take advantage of our vending machine for any quick snacks or drinks you may need.

Book your stay at Quality Inn Hayward now and experience the perfect combination of convenience and comfort during your visit to the Bay Area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 609 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.27
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.66
Overall Experience: 7.63
A
Aron • couple • us
1
2026-07-11 • via Nuitee
A
Amanda • couple • us
2
Staff was very hard to get ahold of
Pros:

Convenient to get in and out of

Cons:

The room

2026-07-10 • via Nuitee
A
Amanda • couple • us
3
Very unsatisfied
Pros:

It was convenient to get in and out of

Cons:

Things were broken in the room

2026-07-10 • via Nuitee
C
Carlo • solo_traveller • us
5
2026-07-07 • via Nuitee
A
Aron • couple • us
1
2026-07-07 • via Nuitee
X
X • solo_traveller • us
1
Liar, Liars, pants on fire!!!!!
Pros:

It was an absolutely terrible experience. We were treated with so much disrespect and we were purposely placed in a room that you all knew was in terrible shape. The toilet leaked and ran water into our room the whole time, the TV didn't work at all we were told someone was working on it. That was all bullshit!:You advertise breakfast as a part of the cost of the room and there isn't breakfast provided! Quit lying to your customers take that off your website and off the third party booking sites! What a shameful performance by you all! Shame on you! Terrible business practices!

Cons:

I said all I need to say!

2026-07-06 • via Nuitee
D
Danna • couple • us
3
2026-07-01 • via Nuitee
S
Santisteban • family_with_children • us
10
2026-06-27 • via Nuitee
S
Santisteban • family_with_children • us
10
2026-06-27 • via Nuitee
M
Marshawn • couple • us
1
I think I was charge too much for a nasty room
Cons:

It was dirty, stains all over the wall, smelly, blanket, stained towels, nasty when you flush the toilet water come out from under it all on the floor.

2026-06-24 • via Nuitee
G
Gabriela • family_with_children • us
1
No
Pros:

Very duety all room

Cons:

Nothing

2026-06-22 • via Nuitee
F
Foster • solo_traveller • us
10
Pros:

I loved how spacey it was and clean.

Cons:

Nothing. Everything was good.

2026-06-20 • via Nuitee
N
Nola • solo_traveller • us
1
Pros:

Nothing

Cons:

The room was terrible. The floors were so water damaged they were buckled. The sheet had cigarette burns. Coffee maker in the bathroom no coffee to go in it. No toiletries as posted. No breakfast as stated. Blood stains on the wall. The office chair was stripped of the fabric. No cups or ice bucket. The room was not acceptable at all. The things we seen in the parking lot were very scary. So we could not stay there. Of course we list our money which I don't think is fair. Due to the false advertisement I was led to believe on your site. I've used your site for years and probably will never use it again.

2026-06-20 • via Nuitee
Y
Yovi Marie • couple • us
1
the place is dirty and need to change the towel and bedsheets because a lot of stains
Pros:

the bedsheet and the towel are dirty has a stain smells marihuana

Cons:

change the whole bedsheet to new

2026-06-20 • via Nuitee
E
Erika • family_with_children • us
7
Es bien
Pros:

Limpio

Cons:

Una cama rota 😂

2026-06-16 • via Nuitee
M
Mark • solo_traveller • us
3
2026-06-16 • via Nuitee
J
Jasmine • couple • us
1
2026-06-14 • via Nuitee
D
Desmond • couple • us
8
2026-06-07 • via Nuitee
S
sophianna • couple • us
7
2026-06-02 • via Nuitee
J
Jada • couple • us
1
Pros:

Nothing. It was filthy, even when I requested another room it was a little better but still disgusting

Cons:

Everything. I couldn’t open the door because the hinge, there was literal brown and yellow marks on the bed and bathroom and nut stains on the couch. Nasty.

2026-05-24 • via Nuitee