Embassy Suites by Hilton Dallas Market Center

Hotels
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Embassy Suites Hotels
7.5 (1014 reviews)
2727 North Stemmons Freeway , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room maintenance issues
Staff attitudes varied

Categories

Cleanliness
7
While many reviews praised cleanliness, there were some concerns noted about the cleanliness of rooms and common areas.
Service
8
Overall service was positively mentioned, although some staff attitudes were criticized.
Location
8
The hotel location received a lot of positive feedback, being close to shopping and attractions.
Room Quality
7
Rooms were described as comfortable but somewhat dated and in need of maintenance.
Amenities
7.5
Amenities like the pool and the breakfast options received mixed reviews.
Value for Money
7.5
Value perception appeared average based on the benefits and issues highlighted.
Food and Beverage
7.5
Breakfast options were generally appreciated, though there were complaints about variety and quality.
Overall Experience
7.5
The overall sentiment was that the stay was good despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:47

Property Description

Luxurious Atrium and Suites
Experience the grandeur of our 10-story atrium and relax in our interior access guest suites, complete with all the comforts you need for a perfect stay.

Top-Notch Amenities
Indulge in our indoor pool, hot tub, sun deck, and modern gym facilities, ensuring you have a rejuvenating and enjoyable stay.

Convenient Location
Located just minutes away from popular attractions like the Dallas World Aquarium and Downtown Dallas, our hotel is the ideal choice for both leisure and business travelers.

Book now for an unforgettable stay at Embassy Suites by Hilton Dallas Market Center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.5
Based on 1014 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
O
Oscar • solo_traveller • us
3
Pros:

Clean

Cons:

No water and pay for parking

2026-05-29 • via Nuitee
M
Michael • solo_traveller • us
8
2026-05-29 • via Nuitee
L
Lisa • family_with_children • us
9
Great room for larger families
Pros:

The room was spacious and clean . The staff was very helpful .

Cons:

The cost per day to park is pretty ridiculous

2026-05-29 • via Nuitee
M
Markisha • couple • us
8
2026-05-28 • via Nuitee
D
David • solo_traveller • mx
3
Memorial Day Vacation with No Water
Pros:

Talking with other guest

Cons:

They did not provide us the crib that was promised. The water was out of order for the entire hotel for over 12 hours, without adequate notification (the only notice was a letter on one of the four elevators, the day of). The communication was awful, could not get a hold of reception and would be forced to walk down from the 9th floor to talk to someone. Room service paid no attention to detail, the hotel bath wash and conditioner was completely out for two days. The pool was cloudy and didn't want my children going in there and the jacuzzi was lukewarm at best.

2026-05-26 • via Nuitee
N
Neforteria • couple • us
10
2026-05-26 • via Nuitee
C
Claudia • family_with_children • us
7
2026-05-25 • via Nuitee
A
Aneesah • couple • us
6
It was a nice getaway.
Pros:

The staff and customer service was top tier

Cons:

The room needed repairs and outdated

2026-05-24 • via Nuitee
J
Jessica • couple • us
8
Pros:

Happy hour and breakfast were nice. The bartender was super friendly

Cons:

I didn’t like having to pay for parking on top of what I had already spent for the hotel.

2026-05-22 • via Nuitee
H
Hevan • family_with_children • us
1
Do not recommend for your SAFETY. Never had such a traumatic experience at a Hilton hotel like this.
Pros:

The 2 things we enjoyed was the pool & the breakfast.

Cons:

1st occurrence, the bathroom sink drain collapsed off & flooded our entire bathroom. They stated on the phone that “housekeeping” would come clean it, as well as a maintenance guy coming to fix it. The maintenance guy came & put it back together, although housekeeping didn’t arrive but instead sent a towel man to the room & we had to clean it all up. Next morning the carpets on each entrance of the bathroom were still wet. 2nd occurrence, when I was in the shower- a plastic panel that was on the ceiling fell onto the back of my head. I freaked out, my husband immediately called the front desk. He hung up the phone & told me the lady responded “oh my gosh I’m so sorry someone will be right there to fix it”. Maintenance guy (different man than yesterday) comes by 15 minutes later & grabs the panel. Looks all surprised & says he’s sorry then leaves. This was like 40 min before checkout. We don’t see him again. Keep in mind there’s literal dry wall & debris in the shower area & on the floor. Looked like the wall had water rotted out. Now this evening we’re settling in back home, I’m giving my kids baths.. my 4 year old is complaining of itching near his underwear line before taking his clothes off, so I check & he has 4 bites in a straight line. LOOKS LIKE BED BUG BITES!!!!! So I immediately go to check my other children & one of my other toddlers (she’s 3) has a line of bites right under her left buttocks. I have been AT THE LAUNDROMAT since I bathed my babies & have kept my car on with the heater on full blast to hopefully kill anything that is in it!!!!!!! We will not be back to this property after this experience.

2026-05-22 • via Nuitee
N
NIKOLE • solo_traveller • us
1
2026-05-20 • via Nuitee
A
arturo • family_with_children • us
6
2026-05-20 • via Nuitee
C
Corey • couple • us
5
2026-05-19 • via Nuitee
J
Jamie • couple • us
10
I will be back.
Pros:

Property and staff were excellent! Will be back!

Cons:

Very clean and peaceful! Staff was excellent!

2026-05-14 • via Nuitee
S
Steve • couple • us
1
Pros:

Didn’t stay, room had mold and water damage. Got refund. Stayed somewhere else.

2026-05-13 • via Nuitee
D
Dorthe • extended_group • dk
9
2026-05-12 • via Nuitee
L
LaTonza • solo_traveller • us
8
2026-05-11 • via Nuitee
Y
Yolanda • couple • us
10
I will be back for my birthday weekend! This place is really nice
Pros:

Omg this place is beautiful and so relaxing. I will definitely be returning

Cons:

I loved everything about this property! There was nothing I didn’t like

2026-05-11 • via Nuitee
A
Angela • couple • us
9
2026-05-09 • via Nuitee
S
Shonda • family_with_children • us
8
Great
Pros:

Didn’t eat breakfast

Cons:

Parking lot kids were hanging out all night

2026-05-07 • via Nuitee