GreenTree Inn & Suites Phoenix Sky Harbor

Hotels
7.2 (2623 reviews)
4234 South 48th Street , Phoenix , US
+1 602-438-8688

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Excellent proximity to the airport and good transport/shuttle options
Spacious rooms reported by several guests
Helpful extras (Uber voucher, shuttle) that save on parking/transport
Cons:
Recurring cleanliness issues: carpet stains, inconsistent housekeeping, reports of bed bugs
Breakfast poorly stocked, small/inefficient breakfast area
Rooms outdated and in need of maintenance
Occasional overselling / management problems and confusing parking/entrance signage

Categories

Cleanliness
5
Multiple reviews report poor cleaning: carpet stains in hallways and rooms, inconsistent room cleaning (only 1 of 3 days), reports of bed bugs and generally 'not clean' comments; a few guests did report clean rooms but overall cleanliness is notably weak.
Service
9.3
Staff is frequently described as very helpful, accommodating and friendly; airport shuttle and desk clerks received praise. A small number of reviews mention indifferent staff or management absence in a bed-bug case, but positive service comments dominate.
Location
9.5
Many guests highlight excellent proximity to the airport, convenient public transport, shuttle service and easy access — consistently strong location sentiment.
Room Quality
6.7
Rooms are described as spacious by some but also outdated, in need of maintenance, with stains and scuffs on walls/doors; mixed reports (some clean, some problems like bed bugs) lead to a below-average room-quality score.
Amenities
6.9
Airport shuttle and in-room coffee machine are positives; however amenities like the hot tub were underwhelming and breakfast area/equipment were limited. Overall amenities are adequate but not exceptional.
Value for Money
7.5
Some guests appreciated cost-saving items (Uber voucher, shuttle) and found it acceptable for a short stay near the airport; overselling incidents and extra charges lowered perceived value for some travelers.
Food and Beverage
5.5
Breakfast receives repeated complaints: poorly stocked, small service area, inefficient layout and inconsistent offerings — food & beverage is a clear weak point.
Overall Experience
7.2
Mixed overall: strong positives for staff and location and adequate amenities for short stays, but recurring cleanliness, breakfast and occasional oversell/management issues produce an overall average experience consistent with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located adjacent to Tempe Diablo Baseball Stadium and near Phoenix Sky Harbor International Airport, GreenTree Inn & Suites Phoenix Sky Harbor offers easy access to popular attractions like Arizona State University, Arizona Mills Mall, and the Phoenix Zoo.

Amenities Galore
Guests can start their day with a complimentary hot breakfast buffet and stay active at the modern fitness center. The hotel also boasts a heated outdoor pool for relaxation and enjoyment.

Nearby Entertainment
With numerous museums, dining options, and entertainment venues in the vicinity, guests at GreenTree Inn & Suites Phoenix Sky Harbor will have plenty to explore and experience during their stay.

Ready to experience comfort and convenience at GreenTree Inn & Suites Phoenix Sky Harbor? Book your stay now!

Important information:

The airport shuttle service operates on the following schedule:
Hotel to airport: 4:00 AM, 6:00 AM, 8:00 AM, and 10:00 AM daily starting October 1, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 2623 reviews
Cleanliness: 5
Service: 9.3
Location: 9.5
Room Quality: 6.7
Amenities: 6.9
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 7.2
M
Medellín • solo_traveller • mx
4
Decepcionante
Pros:

De 3 días que estuve solo uno hicieron el aseo

Cons:

El desayuno
Poco personal
Solo uno hablaba español y no está todos los días

2026-10-30 • via Nuitee
J
Joshua • solo_traveller • us
7
2026-10-30 • via Nuitee
M
Mendoza • family_with_children • us
10
2026-10-29 • via Nuitee
O
Onell • couple • us
2
2026-10-27 • via Nuitee
A
Anson • solo_traveller • cn
10
Pros:

好

Cons:

好

2026-10-26 • via Nuitee
M
Manieri • extended_group • it
6
Sosta veloce di una notte vicino all'aeroporto
Pros:

Il parcheggio interno era sempre disponibile. La camera era grande. L'hotel è comodo per raggiungere l'aeroporto

Cons:

La colazione era poco rifornita ed inoltre molte cose mancavano spesso. L'area per fare colazione è troppo piccola in funzione del numero di persone e della dimensione dell'hotel. Il livello di pulizia è appena sufficiente.

2026-10-26 • via Nuitee
שני • family_with_children • il
7
2026-10-25 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

The staff was very helpful, accommodating, friendly

2026-10-25 • via Nuitee
A
Amarillas • family_with_children • us
10
Green tree
Pros:

The staff was really sweet and accommodating. The hotel transportation saved me $ on airport parking and was super helpful!

Cons:

The rooms were outdated, and could use some maintenance

2026-10-25 • via Nuitee
R
Ritschy • family_with_children • de
9
Pros:

Sehr nahe am Flughafen. Airport Shuttle durch das Hotel. ÖPNV sehr gut erreichbar. Bushaltestellen direkt vor dem Hotel. Kaffeemaschine auf dem Zimmer. Frühstück vorhanden. Waffeleisen. Jogurt. Obst. Sehr freundliches Personal.
Zimmer ausreichend groß. Mit Badewanne.
Gerne wieder.

2026-10-25 • via Nuitee
V
Vanessa • couple • us
1
Cons:

Bed bugs, no management on property they were on vacation. Staff seemed indifferent about bed bug situation

2026-10-24 • via Nuitee
T
Tanzill • couple • us
6
2026-10-23 • via Nuitee
M
Maria • couple • us
9
I will stay again
Pros:

My room was clean

Cons:

Nothing bad about it

2026-10-23 • via Nuitee
R
Richard • solo_traveller • us
10
2026-10-20 • via Nuitee
E
Eaton • extended_group • us
7
2026-10-20 • via Nuitee
J
Jose Daniel • extended_group • us
5
2026-10-20 • via Nuitee
M
MovinOn • couple • us
9
Perfect for Airport Proximity
Pros:

Rooms were clean and comfortable. The common areas were clean and well maintained. Staff came up to fix tv. Helpful and friendly.

Cons:

Breakfast was not efficiently laid out. Scattered. Had to wander around to find utensils, etc.
Hot tub was a warm tub.

2026-10-20 • via Nuitee
M
Morgan • family_with_children • us
5
Cons:

THE POSTING LOT WAS NO JOKE! TRYING TO FIND THE ENTRANCE WAS AWFUL. DON'T TRY TO FIND IT AT NIGHT. IT'S ALMOST IMPOSSIBLE. AND THEN SIGNS ALL OVER SAYING "OSKAR AT YOUR RISK" MIGHT WANT TO HIRE SECURITY . AND ON LINE PICTURES ARE FAKE.. WAS COMFORTABLE. IF I HADN'T ALREADY PAID AHEAD I WOULD HAVE PAID DOUBLE TO DUSTY ACROSS THE STREET.

2026-10-19 • via Nuitee
D
Diana • solo_traveller • us
9
It was a comfortable place to rest on a one day layover.
Pros:

I requested an early check in and was able to get in to my room before 2:00. The desk clerk was helpful. I really appreciated the Uber voucher, which completely covered the cost of the trip from the airport to the hotel. It enabled me to tip the driver more.

Cons:

Hallway carpet stains, smudges & scratches on walls and doors.

2026-10-19 • via Nuitee
T
Tracey • couple • us
1
We expect a refund
Pros:

Nothing

Cons:

It was over sold and we had to find another room at 8 pm on a Friday night

2026-10-18 • via Nuitee