Malmaison Glasgow

Hotels
Frasers Hospitality
8.1 (3398 reviews)
278 West George Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and value for price
Cons:
Cleanliness issues
Room size and noise complaints

Categories

Cleanliness
7.26
Some reviews mentioned issues with the cleanliness of the rooms, like dirt and mould.
Service
8.73
Staff received high praise for their attentiveness and hospitality.
Location
8.77
Multiple reviews highlighted the favorable location near central Glasgow.
Room Quality
7.52
Some reviews noted that rooms were cramped or not well soundproofed.
Amenities
7.75
Amenities received mixed feedback; some areas were appreciated while others lacked.
Value for Money
8.21
Reasonable pricing for the location and services provided.
Food and Beverage
8.46
Breakfast and other dining experiences were well-reviewed.
Overall Experience
8.13
Overall feedback indicates it was a solid experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Chic Converted Church Turned 4-Star Hotel in Glasgow City Center

Boutique Style with Original Features
Experience a vibrant boutique stay at Malmaison Glasgow, blending chic modernity with the charm of a converted church. The elegant bedrooms boast luxurious beds, invigorating power showers, and complimentary toiletries, ensuring a comfortable and stylish retreat.

Fine Brasserie and Stylish Bar
Indulge in exquisite dining at the hotel's fine brasserie and unwind at the stylish bar, perfect for enjoying a relaxing evening after exploring the nearby shops on Sauchiehall Street or the city's bustling business district.

Convenient Location for Business and Leisure
Located a short walk from Glasgow's vibrant nightlife and within easy reach of George Square, Malmaison Glasgow offers the ideal base for both business and leisure travelers. Book now for a memorable stay in the heart of the city.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

We have no parking on-site. The nearest car park is on-street parking in front of and around the hotel. On-street parking is available and is paid via yards all days of the week. The nearest multi-story car park to us is The Q Park, 99 Waterloo Street, Glasgow, G2 7DN, where our guests receive a 25%. Please pre-book your parking at least 30 minutes prior to entry here, using code MMQPWS25. You will need to enter your vehicle registration on entry to the car park. £19 per day with the discount applied. We advise guests to drop their luggage off at the hotel before going to the car park, as there is quite a steep hill to climb between us. The car park is approx. a 10 min walk to the hotel.

Please note the discount only applies to guests that park at the Q Park Waterloo Street.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/ 5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 3398 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.52
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.46
Overall Experience: 8.13
M
Mhairi couple gb
8
2026-05-24 via Nuitee
S
Simon solo_traveller gb
10
Pros:

Staff were really friendly and helpful

Cons:

Could do with more lights in the room, but apart from that was perfect

2026-05-23 via Nuitee
R
Ryan couple gb
6
Convenient and peaceful but little niggles re room
Pros:

Location of property was very convenient and the parking discount was helpful for our short stay. The team kindly gifted us 2 free glasses of champagne for my birthday which was very appreciated.

Cons:

We found the room quite small for the price point to be honest. The facilities in the room, hairdryer, iron, fan etc were useful however the shower in the room was extremely hot and no matter how much we tried to turn it down, it didn’t seem to get to a comfortable temperature at all. The fridge also did not work. The lights were on but none of our drinks etc were cold which was disappointing considering it was a warm day when we arrived and also during the night.

2026-05-23 via Nuitee
D
David solo_traveller gb
8
Pros:

Lounge bar

Cons:

Building covered in scaffold

2026-05-23 via Nuitee
H
Heather solo_traveller gb
4
Was so looking forward to my first stay in a Malmaison hotel. It was totally underwhelming.
Cons:

Room was SO dark. Couldn't get standard lamp or desk lamp to work. Empty biscuit packet instead of full one. The squeakiest floorboards I have ever heard in a hotel!

I found the bed very uncomfortable.

Breakfast was ok, but the room where it was served was so dark that I couldn't read the menu properly!

2026-05-22 via Nuitee
R
Raymond couple gb
8
2026-05-21 via Nuitee
D
Diane couple gb
10
2026-05-21 via Nuitee
C
Chris couple gb
6
Preferred it pre Covid - just not same vibe
Pros:

Location excellent - used to be buzzing in meeting rooms, bars and restaurants but not now , shame

Cons:

We agreed an upgrade where we bid an additional amount prior to our stay - fun concept . We had room 555 which is spacious but in general we felt the colours were clashing sofas sort of beige with a red and black carpet. Bed was comfortable but with all old buildings they creak! Loo was downstairs so if getting up through night partner would wake. That said bed was v comfy and bathroom facilities full of good products and it works. Breakfast was good and attentive staff. My issue if at £300 for one night - I just remember it years ago as a 4/5* experience, it seems a little tired now. Not sure I’d pay for the upgrade unless you are prepared for quirky and 2 level stays.
As we were checking out the guy in front of us was complaining about noise - guy in reception shut him down saying he should have said something at 3 am - really? Zero listening and problem solving - there’s a balance
Fix the small issues and we will return as we are in Glasgow a lot but just get feeling that’s not going to happen

2026-05-21 via Nuitee
C
Charles solo_traveller gb
10
2026-05-20 via Nuitee
R
ROBERT couple gb
4
Goths Will Love It
Pros:

Very clean, very quiet.

Cons:

Dark and dingy. Stayed in a Club room with a window that overlooked the ceiling in the bar. Not good value at all, far far better places to stay in Glasgow.

2026-05-20 via Nuitee
R
Rodgers couple gb
7
Quite a good hotel.
Pros:

It has a nice feel about the it in the rooms overall when on a higher floor.

Cons:

Samina on reception looked at us as though we were something on her shoe when we arrived. She clearly thinks she is a little bit too good to be a hotel receptionist. On the other hand, the lovely young man who was on the desk when we came back after was the entire opposite - pleasant and respectful.

2026-05-19 via Nuitee
D
Daniel solo_traveller gb
5
Not great value overall.
Pros:

Friendly staff, good room size

Cons:

Felt a big run down in parts especially the room. The breakfast pastries were not good.

2026-05-19 via Nuitee
D
David solo_traveller gb
10
Excellent location
Pros:

Great location for King Tut’s Wah Wah Hut, only 3 mins away and for the Mini Grill Steak House

Cons:

It was all great

2026-05-18 via Nuitee
S
Simon solo_traveller gb
8
2026-05-18 via Nuitee
T
Toni solo_traveller gb
7
2026-05-18 via Nuitee
M
MARK couple gb
1
Pros:

Didn’t accommodate my request as confusing with booking

2026-05-18 via Nuitee
K
Kim family_with_children gb
9
Pros:

Clean and spacious room with comfortable beds.

2026-05-18 via Nuitee
T
Tracey solo_traveller gb
8
Good value hotel for a short stay
Pros:

Staff were great - very friendly, welcoming and helpful. Decor good. Location very convenient, and room comfortable.

Cons:

Room was a little on the small side, and no aircon so in summer I'd imagine it would be very hot. No light to work by - could have done with one light that allowed you to work, or see to put make up on. Finally, I'd not stay in the room I had this time again as there was quite a loud underlying hum as if from some sort of industrial fan which woke me up very early.

2026-05-18 via Nuitee
A
Anne couple gb
7
Good location for overnight stay
Pros:

Good location for station, downhill 10 walk. Quiet location in the city. Bed was very comfy.

Cons:

The room was fine for an overnight stay, just not my taste in decor, very black and grey, corporate. Only left one towel but I’m sure we could have asked for another. We were in a ground floor standard room.

2026-05-18 via Nuitee
T
Tamara solo_traveller gb
7
2026-05-18 via Nuitee