Sandman Signature Edmonton Downtown Hotel

Hotels
•
Sandman Hotel Group
8.2 (2398 reviews)
10235 101 Street , Edmonton , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable
Good amenities
Cons:
Issues with cleanliness
Parking costs
Room maintenance needed

Categories

Cleanliness
7.61
Some complaints about cleanliness, such as garbage on the floor and a used tampon in the bathroom.
Service
8.58
Mixed comments. Some issues with room service, but most staff were friendly and accommodating.
Location
9.62
Excellent location for events, close to Rogers Arena, convenience appreciated.
Room Quality
7.57
Some rooms reported as dated and needing maintenance, such as broken toilets and low pressure in showers.
Amenities
8.1
Amenities like the pool and hot tub were well-received, although parking fees were a concern.
Value for Money
7.56
Parking fees and room rates considered high compared to expectations.
Food and Beverage
8.31
Not explicitly mentioned, considered standard quality for this hotel tier.
Overall Experience
8.28
Guests had a generally positive experience, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:55

Property Description

Luxurious Accommodations
The Sandman Signature Edmonton Downtown Hotel offers modern and comfortable rooms with LCD flat-screen TVs, in-room safe, microwave, and bathrobes. Enjoy a relaxing stay with upgraded amenities at your fingertips.

Convenient Location
Situated near the Ice District, connected to major office towers and the Edmonton City Centre Mall, this hotel provides easy access to entertainment and shopping. Explore the city effortlessly with the Churchill LRT Station just a walk away.

Dining Excellence
Indulge in a culinary experience at Chop Steakhouse & Bar, serving fine cuts of beef and fresh seafood. Start your day with a delicious a la carte breakfast and end it with a satisfying lunch or dinner.

Book now for a memorable stay at the Sandman Signature Edmonton Downtown Hotel.

Important information:

Please inform Sandman Signature Edmonton Downtown Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2398 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.31
Overall Experience: 8.28
K
Kirsten • family_with_children • ca
1
We were very disappointed.
Pros:

We liked that it was close to downtown and you could use the plus 15s to walk around instead of going outside where it felt unsafe at night.

Cons:

A lot. We were extremely disappointed in the room its self. When we arrived in the room I immediately saw stains on the pillow cases - threw the dirty ones on the floor and brushed it off. Then getting into the shower the vent fan was disgusting and there was hair in the tub. Later that night when we were leaving to go out for dinner we went to close the blinds and realized that half the blinds were missing. Thought it would be okay - but the morning sun glared into the room and there was little to no darkness. On top of all that the bathroom door did not close. Overall we were extremely disappointed given that the room was advertised as a delux premium room. This room was not as described. Do not stay here.

2026-07-18 • via Nuitee
E
Eran • solo_traveller • ca
10
Pros:

Location (center of Downtown), room size,cleaningnes, large beds, exremly welcoming and supporting staff, quick check in and check out.

Cons:

Nothing

2026-07-17 • via Nuitee
G
Guillaume • family_with_children • ca
7
Pros:

Piscine et hall d’emtree

Cons:

Chambre défraichie. De monde qui fume du crack en avant de l’hotel

2026-07-14 • via Nuitee
K
Kimberley • couple • ca
8
2026-07-13 • via Nuitee
E
Eric • solo_traveller • ca
7
2026-07-12 • via Nuitee
A
Aida • extended_group • ca
10
2026-07-10 • via Nuitee
S
Suzanne • couple • ca
7
Pros:

Easy access to Roger’s place

Cons:

Could have cleaner floors

2026-07-10 • via Nuitee
C
Colin Nilsen • solo_traveller • nz
10
2026-07-10 • via Nuitee
K
Kellie • family_with_children • ae
8
Great Ice District Location
Pros:

Great location for the ice district & fantastic restaurant

Cons:

The lift from the underground parking was out of order so we had to carry suitcases up the stairs from the basement to the lobby - in hindsight we should have dropped our luggage at the door.

2026-07-08 • via Nuitee
G
Guilherme • couple • br
8
Bom overall
Pros:

Limpeza muito boa. Localização ótima.

Cons:

Quartos conjugados, então você ouve o vizinho. Instalações velhas.

2026-07-08 • via Nuitee
K
Kimberley • solo_traveller • ca
4
Dissapointing
Pros:

The location was OK, although you have to be alert walking on an evening - lots of drug users. The check in staff were nice. It wasn't too noisy in the room apart from frequent sirens outside which can't be helped. The bed was decent.

Cons:

The smell of the room was very pungent. Foisty mixed with cleaning products? The window was full of condensation so hard to see the view. The blinds were broken, the carpet felt gross, the bathroom floor didn't seem to be cleaned thoroughly. Old, tired furniture - struggled to open the drawers. Over all, the room felt very run down - I kept my shoes on and was only in the room to sleep. Not great for $230.

2026-07-06 • via Nuitee
F
Frederick • couple • ca
10
2026-07-05 • via Nuitee
L
Lonneke • couple • nl
8
2026-07-03 • via Nuitee
A
Alex • couple • ca
7
2026-07-02 • via Nuitee
T
Tomoko • solo_traveller • jp
8
Pros:

古いけれども清潔で広く、不便はなかった。ショッピングセンターが近くて便利。ベッドや枕の寝心地がよく、ぐっすり寝られた。

Cons:

設備はやや古い。朝食はついていないが、１階のバーで頼めるけれど、かなり時間がかかった。周囲にホームレスが多い。

2026-07-01 • via Nuitee
S
Stephanie • couple • ch
8
2026-06-30 • via Nuitee
K
Kelsey • family_with_children • ca
9
2026-06-29 • via Nuitee
S
Sharon • family_with_children • za
9
Centrally located hotel with comfortable rooms
Pros:

We were comfortable in a twin room with double beds. The bathroom was functional and the wifi worked well.

Cons:

We were disappointed by the room service - provided by Chop Steakhouse as referred by the front desk.

2026-06-29 • via Nuitee
R
Ralph • couple • ca
8
Other than the parking it was all good!!
Cons:

Access to parking easily was frustrating as we kept funding into closed roads and or inconsiderate drivers parking where they shouldn't.

2026-06-28 • via Nuitee
E
Emily • solo_traveller • us
9
2026-06-28 • via Nuitee