Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Staff are attentive
Clean pool
Cons:
Noise from the corridor
High pricing compared to similar hotels
Issues with payment processing

Categories

Cleanliness
8.55
Some issues reported regarding noise and service upon arrival.
Service
9.55
Staff praised for attentiveness and exceptional service.
Location
9.65
Central location with easy access to restaurants and attractions.
Room Quality
8.85
Generally good quality, but with issues regarding room size and noise.
Amenities
9.05
Amenities like the pool and lounge received positive feedback.
Value for Money
8.35
Rates found to be higher than comparable hotels.
Food and Beverage
9.35
Food quality was highly rated with good service.
Overall Experience
9.45
Overall positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:27

Property Description

Central Location in District 1
The New World Saigon Hotel is perfectly positioned in the heart of Ho Chi Minh City's vibrant District 1, surrounded by a plethora of dining options and entertainment venues. Guests can easily explore nearby markets, museums, and cultural sites on foot, immersing themselves in the city's rich heritage.

Convenient Access and Transportation
Situated just 8 km from Tan Son Nhat International Airport and in close proximity to the central bus station, the hotel provides seamless transportation options for travelers. This prime location allows guests to effortlessly navigate the city and embark on exciting urban adventures.

Luxurious Accommodations and Dining
With 533 well-appointed guestrooms and suites, along with versatile event spaces, the New World Saigon Hotel caters to both leisure and business travelers. Indulge in delectable dining experiences at the hotel's all-day restaurant, upscale Chinese eatery, and lively lounge, ensuring a memorable stay filled with culinary delights.

Experience the best of Ho Chi Minh City at New World Saigon Hotel - book your stay now for an unforgettable urban escape.

Important information:

Please note that from 1 September 2017 onwards, New World Saigon Hotel applies a strict smoking prohibition. In-house guests and visitors are not allowed to smoke in any areas within the hotel's premises. Smoking will incur a cleaning charge, and may be subject to local legal action if enforced by the authorities.

The credit card used to make booking and payment must be presented upon check-in with a valid photo identification of the same name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

Cleanliness: 8.55
Service: 9.55
Location: 9.65
Room Quality: 8.85
Amenities: 9.05
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.45
S
Scott couple au
9
Great
Pros:

Most everything apart from below

Cons:

The club lounge cocktails on offer were too limited. Same one every night 😞

2026-08-29 via Nuitee
D
Dana couple il
10
2026-08-29 via Nuitee
R
Recchi solo_traveller au
10
Pros:

Club Room was large and well presented. Walking distance from the markets, "Walking Street" bars and entertainment.
Hop on Bus close by.

Cons:

The pool was nice, but pavers need a facelift.

2026-08-27 via Nuitee
M
Maninder solo_traveller in
10
2026-08-25 via Nuitee
G
Giulianini couple it
10
Pros:

Tutto ma soprattutto i benefit riservati al club privilege, un servizio così non lo avevo mai trovato in altri hotel.

Cons:

Niente

2026-08-24 via Nuitee
C
Carmen couple de
8
2026-08-21 via Nuitee
C
Christopher solo_traveller au
10
Pros:

Club lounge and facilities excellent

2026-08-17 via Nuitee
D
Dominic solo_traveller au
8
Pros:

Central location, staff were pleasant

Cons:

Breakfast options were limited in comparison to other hotels in Ho Chi Min

2026-08-16 via Nuitee
S
Snezana solo_traveller au
9
2026-08-15 via Nuitee
S
Sharon couple au
9
Outstanding Hotel
Pros:

This hotel was great value for money. We upgraded our room and had use of the Executive Liunge. That was outstanding and we used it both days for Happy Hour. Very impressive.
The only thing I could fault was our check in experience. When we arrived at the front desk we were escorted to the Executive Lounge for check in. This took quite some time and we weren’t offered a cold drink just told to sit and wait. I had to then go and ask why it was taking so long as there were just 4 staff standing around chatting. The young man eventually came and handed us an envelope and said read this it contains any information we may need. This I thought was unprofessional and he should have gone through the facilities of the hotel and the contents of the letter like other 5 star hotels. Poor communication.
Apart from that a very pleasant experience.

Cons:

Check in process.

2026-08-14 via Nuitee
G
Georges solo_traveller fr
10
Pros:

Superbe hôtel, très classe et l'option club lounge incroyable. Le soir c'est carrément des repas.
Je recommande cet hôtel.
Le matelas juste un peu trop dur pour moi

2026-08-12 via Nuitee
A
Andrew couple au
10
Pros:

Close proximity.. central.. pool nice.. club nice..

Cons:

Price was abit high for Vietnam

2026-08-11 via Nuitee
D
Des couple nz
10
Fantastic stay at the club premier room
Pros:

Centrally located

Cons:

None

2026-08-10 via Nuitee
J
Junqing solo_traveller sg
10
Pros:

The staff were friendly and helpful. Definitely 5 stars service.

Cons:

The pillow was a bit soft.

2026-08-10 via Nuitee
D
Dominic couple au
9
Comfortable and nice location.
Pros:

Clean,facilities and friendly staffs

Cons:

Nil

2026-08-07 via Nuitee
S
Shampa solo_traveller gb
10
2026-08-04 via Nuitee
B
Bruce couple us
10
Excellent value and location
Pros:

Extremely clean and modern. Breakfast buffet was excellent. Great location in District 1.

2026-08-04 via Nuitee
D
Dana solo_traveller il
10
חובה לקחת חדר עם טרקלין חופשי
Pros:

הכל

Cons:

כלום

2026-08-04 via Nuitee
B
ben baron couple il
10
Pros:

מלון מאוד יפה ונקי , שירות מצוין וממוקם במיקום מצוין ומרכזי.
ממליץ בחום

2026-08-03 via Nuitee
T
Thi-Phuc extended_group de
8
2026-08-02 via Nuitee