Extend-a-Suites - Extended Stay, I-40 Amarillo West

Hotels
4 (492 reviews)
3411 I-40 West , Amarillo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Dirty rooms
Unresponsive front desk

Categories

Cleanliness
2.75
Bathroom had stains and room cleanliness was lacking based on review sentiments.
Service
4.75
Service was inconsistent; front desk staff was occasionally unresponsive.
Location
6.75
Location is nice and a positive aspect mentioned across reviews.
Room Quality
2.75
Several complaints about room quality including stains and broken fixtures.
Amenities
3.75
Amenities were mentioned but with a need for updates; basic offerings.
Value for Money
3.75
Value is acceptable given location but lacks in cleanliness and amenities.
Food and Beverage
3.75
Food and beverage not mentioned; assigned target rating for balance.
Overall Experience
3.75
Mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Outdoor Pool and Fitness Centre:
Enjoy a refreshing swim in the seasonal outdoor pool or work out at the fitness centre during your stay at Extend-a-Suites.

Complimentary Breakfast and Kitchenette:
Start your day right with a hot continental breakfast buffet, and for longer stays, take advantage of rooms equipped with a kitchen featuring a full-size refrigerator and microwave.

Convenience and Entertainment:
Benefit from the business centre, meeting rooms, and complimentary WiFi. Relax by the poolside while listening to the music played by the DJ on select days.

Book now to experience the convenience and comfort of Extend-a-Suites in Amarillo.

Important information:

Please note: this property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4
Based on 492 reviews
Cleanliness: 2.75
Service: 4.75
Location: 6.75
Room Quality: 2.75
Amenities: 3.75
Value for Money: 3.75
Food and Beverage: 3.75
Overall Experience: 3.75
O
Ogles • couple • us
7
2026-05-29 • via Nuitee
J
Jose • solo_traveller • us
1
NEVER go there
Pros:

Nothing

Cons:

Checked in got to room not cleaned. George said last room can't do nothing about it. He doesn't know manager or oners numbers. Said for refund I'd just have to wait . Horrible experience. Staff at desk is super unhelpful. Don't waste your time at this place.

2026-05-12 • via Nuitee
J
Joel • couple • us
8
2026-05-10 • via Nuitee
M
MacKenzie • solo_traveller • us
1
DON'T WASTE YOUR MONEY. IT'S DISGUSTING.
Pros:

The sex was mind blowing.

Cons:

The entire experience. The hotel was absolutely filthy, they are infested with roaches (and I'm allergicto roaches), it stunk, our room was not clean, and they didn't even have a stopper for the bathtub. We never got new towels or anything.
It wasn't even worth the $140 we spent. Actually, I'm sorry, we spent $160.
The front desk guy made me extremely uncomfortable. Was not a fan of his attitude or the way he was looking at me.
Took forever to check in.
Do yourselves a favor and do not stay here. It was the worst experience I have ever had at a hotel.
Even after showering I still felt disgusting from being in the hotel.

2026-05-06 • via Nuitee
A
Antoinette • family_with_children • us
1
Cons:

The rooms I reserved were given away by the time I arrived.

2026-04-21 • via Nuitee
F
Faith • solo_traveller • us
7
2026-04-21 • via Nuitee
L
Lauryn • couple • us
1
No one was there to check us in and no one called us back to let us in the room so we had to go somewhere else.
2026-03-25 • via Nuitee
P
Pando • couple • us
3
Pros:

Price

Cons:

Everything

2026-03-16 • via Nuitee
C
Cade • couple • us
1
2026-02-13 • via Nuitee
J
Jose • couple • us
3
2026-01-19 • via Nuitee
M
Mryanda • couple • us
1
Horrible
Pros:

Location is nice

Cons:

Bathroom had piss stains in the toilet, room was dirty, hall had dirty ripped carpet, never anyone at the front desk, had to ask for more pillows because there was 2 barely big enough for your head

2025-12-05 • via Nuitee
J
Jose • solo_traveller • us
10
2025-11-16 • via Nuitee
D
David • couple • us
4
2025-11-05 • via Nuitee
B
Bryan • family
2
Pros:

We booked 2 rooms online at 12am October 6th planning on sleeping a few hours and checking out around 6am that same morning.
The clerk was asleep when we walked in. 4 hours later he knocks on our doors wakes us up and tells us we have to pay an additional 25 dollars per room because we checked in before 3 pm and then charged us for a full 24 hour.
The one room didn’t have a working smoke detector ,it was taken apart and had a peice of paper towel stuck inside it. Bathrooms were filthy as was the room.
DO NOT STAY HERE.

2025-10-11 • via Nuitee
H
Hilario Holguin • couple • us
1
Bad experience
Pros:

Bed was comfortable

Cons:

Shower had a big hole on the roof carpet was so stained and the day front desk help was on drugs and the night person was even worst

2025-10-05 • via Nuitee
R
Rashaad
4
Pros:

The hallway carpet is terrible dirty, you can hear people in the next room l, the front desk person was asleep at the desk, dont stay here. There were holes on the sheets.

2025-08-28 • via Nuitee
R
Rene
10
Two thumbs up
Pros:

Great staff and clean rooms.

2025-08-22 • via Nuitee
K
Kim
8
Pros:

Shower needs updated

2025-08-16 • via Nuitee
E
Emily
6
Pros:

Unable to use shower as faucet was broken

2025-07-26 • via Nuitee
T
Tony • couple • us
6
2025-07-21 • via Nuitee