Holiday Inn Express Spokane-Downtown by IHG

Hotels
•
Holiday Inn Express
9 (778 reviews)
North 801 Division Street , Spokane , US
+1 509-328-8505

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.33
Some reviews note issues with cleanliness, particularly regarding the housekeeping details and old rooms.
Service
9.3
Overall, the staff is frequently praised as friendly and helpful.
Location
9.34
The location is repeatedly highlighted as convenient and well-situated.
Room Quality
8.29
There are mentions of saggy mattresses and outdated rooms, which detracts from the overall quality.
Amenities
9.32
The property is noted for good breakfast options and thoughtful amenities.
Value for Money
8.78
Most guests feel they received good value for their stay, despite some room quality issues.
Food and Beverage
9.33
Breakfast options are highlighted as great and well-received by guests.
Overall Experience
9.3
Guests generally enjoyed their stay, reporting positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:25

Property Description

Convenient Location near Spokane Convention Center
Located just an 8-minute walk from the Spokane Convention Center, the Holiday Inn Express Spokane-Downtown offers comfortable and spacious rooms with modern amenities.

Amenities for a Relaxing Stay
Each room is equipped with free Wi-Fi, a flat-screen TV, DVD player, microwave, refrigerator, and a large work desk. Guests can unwind on the large outdoor patio with barbecue facilities or stay active at the on-site gym.

Complimentary Services and Nearby Attractions
Enjoy a daily breakfast, access the business center, and grab snacks from vending machines. With Gonzaga University nearby and The Children’s Museum of Spokane a short drive away, there's something for everyone at this convenient hotel.

Book your stay at the Holiday Inn Express Spokane-Downtown for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 778 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Trevor • couple • us
10
2026-09-19 • via Nuitee
D
DANIEL • solo_traveller • br
8
Bom custo benefício
Pros:

Tamanho do quarto e localização

Cons:

Do café da manhã... poucas opções.

2026-09-18 • via Nuitee
C
Charla • couple • us
10
Great
Pros:

Everything

2026-09-17 • via Nuitee
K
KE (Kerry) • extended_group • ca
8
2026-09-17 • via Nuitee
P
Patricia • couple • us
9
2026-09-15 • via Nuitee
B
Brittney • family_with_children • us
10
It was really nice and clean
Pros:

It was really nice and clean. It had a little toy area for my toddler and it was pretty cute. They did milk and cookies.

Cons:

I don’t think I stayed there long enough to find something that I disliked about it. I don’t really care for city driving so maybe location

2026-09-14 • via Nuitee
K
Kang • extended_group • us
10
2026-09-13 • via Nuitee
B
Braden • couple • us
10
2026-09-12 • via Nuitee
S
Shi Lin • couple • us
9
Excellent stay. Location was very conviebent, clean. Staff was very helpful.
Pros:

Clean, location is excellent. Very close to Downtown area.

Cons:

Elevator was a little old.

2026-09-01 • via Nuitee
B
Barb • extended_group • us
9
2026-08-31 • via Nuitee
A
Amy • couple • us
9
Clean rooms, there is a nice walking path nearby for travel with a dog.
Pros:

Walking path not far, breakfast was good, rooms were clean

Cons:

Room was a little dark and seemed a bit cramped.

2026-08-30 • via Nuitee
M
Mark • couple • us
4
Disappointing
Pros:

Breakfast

Cons:

They only allow 1 car parked on property. We had two. When asked the most said it was stated on their website. I told them I booked it through booking.com. they then said take it up with them. I feel they are still responsible for what happened, since they are the ones who agreed to the use of the platform. Stayed there three nights and had to move the car to off premise parking on the streets of downtown Spokane where' their is a lot of crime.

2026-08-29 • via Nuitee
D
David • couple • us
10
2026-08-26 • via Nuitee
R
Rochelle • family_with_children • us
10
2026-08-24 • via Nuitee
R
Rebecca • couple • us
10
We were able to walk to our concert and had a good night sleep after.
Pros:

Clean, quiet, close to our venue. Friendly staff

Cons:

The plugs and charging ports next to the bed didnt work

2026-08-21 • via Nuitee
A
Ash • solo_traveller • gb
9
Pros:

great customer services comfortable stay

2026-08-20 • via Nuitee
A
Ankeney • couple • us
10
2026-08-20 • via Nuitee
D
Dennis • extended_group • us
5
2026-08-18 • via Nuitee
J
Janine • couple • us
4
Pros:

A balcony, open a door or window

Cons:

The noise was insane with motorcycles, the perfume off the charts, especially on linens and carpet.

2026-08-17 • via Nuitee
C
Chuck • couple • us
10
2026-08-17 • via Nuitee