The Carriage House on St Charles

Hotels
8.1 (394 reviews)
1509 St. Charles Avenue , New Orleans , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff who go above and beyond
Very clean rooms in most stays
Excellent location on the streetcar line / Garden District access
Comfortable beds and secure property
Good value / reasonable price for location
Cons:
Occasional severe issues (mold/damp smell reported by at least one guest)
Some rooms lack windows, chairs or feel small/dated
Noise from street and some loud AC units
Limited amenities (no elevator, missing in-room kettle, inconsistent maid service)
Maintenance issues reported (running toilet, missing light bulbs, oily-feeling floors)

Categories

Cleanliness
8.4
Mostly praised as exceptionally clean in multiple reviews, though one guest reported a severe mold/damp smell in their initial room and some reports of greasy-feeling floors.
Service
9.2
Staff repeatedly described as super friendly, helpful and going above and beyond (helping with luggage, responsive to room moves); generally a strong positive in the reviews.
Location
9
Excellent location noted repeatedly — corner streetcar stop, easy access to Canal Street, French Quarter, Garden District and nearby breakfast/parade routes.
Room Quality
7.2
Rooms are often called comfortable and clean, but there are recurring issues: some rooms lack windows or chairs, dated fixtures, missing light bulbs/furniture, loud AC or street noise and occasional plumbing/maintenance problems.
Amenities
7
Limited onsite amenities mentioned: coffee available but complaints about maid service, no elevator, and at least one guest requested an in-room kettle that was missing.
Value for Money
8.5
Multiple guests called the price reasonable or inexpensive for the location and overall experience, indicating good value despite some shortcomings.
Food and Beverage
7.5
Few mentions: complimentary coffee available; most guests referenced nearby breakfast spots rather than on-site dining, so F&B is limited but adequate for this property type.
Overall Experience
8
Overall sentiment is positive — many enthusiastic recommendations and repeat-intent, tempered by a handful of significant negative experiences (mold, noisy rooms, maintenance issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:40

Property Description

Historic Charm in the Heart of New Orleans
Located just 1 mile from the vibrant French Quarter, the Historic Streetcar Inn offers a unique boutique hotel experience.

Comfortable and Convenient Accommodations
All rooms are non-smoking and equipped with modern amenities including a private bathroom, cable TV, and ironing facilities for your convenience.

Relax and Recharge
Indulge in a peaceful courtyard with shaded patio tables perfect for enjoying breakfast. Take advantage of the business center and complimentary coffee and tea to make your stay even more enjoyable.

Experience the best of New Orleans at Historic Streetcar Inn. Book your stay now and make unforgettable memories in the Big Easy.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: Office hours are 7 am to 11 pm. Late check-in is available with advanced notice. Contact the property directly for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

8.1
Based on 394 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9
Room Quality: 7.2
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
N
Neale • solo_traveller • us
9
Quiet, comfortable, and central
Pros:

This quiet hotel is right on the streetcar line with fast, easy, access to the city. The staff are all friendly and helpful. Beds were very comfortable and rooms stayed cool.

Cons:

There aren't a lot of hotel amenities.

2026-09-12 • via Nuitee
H
Howell • solo_traveller • us
10
Pros:

The staff was very friendly and helpful. I highly recommend the street car inn

2026-09-06 • via Nuitee
B
Brooks • couple • us
1
Hated it
Pros:

Lady was nice

Cons:

Small

2026-09-02 • via Nuitee
H
Heather • solo_traveller • gb
10
Great good value and cute find in New Orleans
Pros:

Super friendly staff and lovely big room. Streetcar right outside for easy access to.canal street and French Quarter. An easy stroll through Garden district to some great breakfast spots on Magazine Street.

2026-07-09 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-07-06 • via Nuitee
K
Kiara • couple • us
10
We stayed for Essence and it was a great time!
Pros:

I loved the staff, quick accessibility to everything, and the rooms were a nice size and clean.

2026-07-05 • via Nuitee
M
Michele • couple • us
9
Pros:

The property is very nice, the personnel is lovely. Rooms are comfortable, clean, and well maintained.

2026-06-21 • via Nuitee
G
Gerald • extended_group • de
10
2026-05-31 • via Nuitee
K
Kemp • couple • us
8
Pros:

Right near streetcars

Cons:

Very noisy neighborhood

2026-05-22 • via Nuitee
R
Renee • solo_traveller • us
9
A Nice Place to Land in NOLA
Pros:

Great staff. Great location in Garden District. Lovely patio.

Cons:

I enjoyed the place.

2026-05-19 • via Nuitee
J
Janice • couple • us
10
It felt like home. Super clean. Staff went above and beyond
Pros:

That was the cleanest place I have ever stayed. Words can’t express how much I loved the property and the staff was amazing
If I could rate it 100 I would

Cons:

No elevator but the staff helped me take my luggage up

2026-05-14 • via Nuitee
D
Donna • couple • us
8
Pros:

Location and quaint old property. Streetcar stops on this corner, easy 8 minutes into French Quarter

2026-04-26 • via Nuitee
J
jmp866 • Solo travel
8
Nice hotel in a great location
Pros:

The hotel staff was so nice and helpful. Room was clean and comfortable. The property was very secure and I felt safe as a female staying there alone. The price was also reasonable for such a good location!

2026-04-23 • via Tripadvisor
R
Rachel • couple • us
8
Was scared by some previous Google 1 star review but pleasantly surpby how nice staff were and by how clean it was . App
Pros:

Convenient and clean

Cons:

Location

2026-04-23 • via Nuitee
C
Charles • couple • us
10
Other than having no window our stay was comfortable in a vintage building almost directly across from the street car st
Pros:

Exceptionally clean hotel and helpful staff.

Cons:

Our room (room 15) didn’t have a window or enough room for a chair or small writing desk. But very clean and a comfortable bed and a huge bathroom.

2026-04-21 • via Nuitee
D
Deborah • couple • us
8
Pros:

The rooms were comfortable and clean

2026-04-20 • via Nuitee
S
Stephanie • solo_traveller • us
10
Fantastic! Can’t wait to return
Pros:

Great location right on the streetcar line and an easy walk to the museum. Clean, comfortable with coffee available.

Cons:

I liked everything

2026-04-20 • via Nuitee
H
Halyna • couple • us
8
2026-04-20 • via Nuitee
N
Nurse • couple • es
10
2026-04-15 • via Nuitee
M
Mayra • solo_traveller • us
9
2026-04-15 • via Nuitee