The Bostonian Hotel Boston

Hotels
•
Millennium Hotels
8.4 (2832 reviews)
26 North Street , Boston , us

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.79
Multiple mentions of unclean rooms and maintenance issues.
Service
9.26
Staff were consistently described as helpful and friendly.
Location
9.3
Location is ideal, close to popular sites and attractions.
Room Quality
7.75
Some rooms reported as dirty with maintenance issues.
Amenities
7.78
Amenities were mentioned as lacking, such as availability of face towels.
Value for Money
8.24
General sentiment indicates a fair value for the location and service.
Food and Beverage
8.29
Limited comments, but no negatives noted.
Overall Experience
8.76
Overall a mixed experience with high points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Luxurious Spa Services and Fine Dining
Indulge in on-site spa services and savor delectable dishes at the contemporary American restaurant.

Elegant Rooms and Convenient Amenities
Relax in rooms equipped with a flat-screen TV, coffee maker, and minibar. Take advantage of the 24-hour fitness center and attentive concierge services.

Vibrant Bar Experience
Unwind at the bar with specialty cocktails and a selection of lighter fare.

Experience the best of Boston at The Bostonian Boston. Book now to enjoy a memorable stay.

Important information:

A Pet Friendly Hotel That Feels Like Home

We welcome everyone at The Bostonian Hotel, including your four-legged family members. Our pet friendly hotel in heart of Boston welcomes your pets with additional accommodations including water bowls and toys, as well as proximity to the Green Way for walks and fresh air through the city. The Bostonian allows leashed dogs throughout the hotel public areas, with the exception of our restaurants and the Fitness Center. For guests who have allergies, The Bostonian also offers designated pet-free floors. We offer packages included doggy bags, treats, dog beds, water and food bowls.

Pet Policy

We ask that your pets occupy the same room, weigh less than 25 pounds and are not left in the room unsupervised. If your pet needs to be left in the room unsupervised it must be crated in case staff members need to enter the room in the event of an emergency. Upon arrival, guests will be charged a nonrefundable $75 pet fee. Additional cleaning fees may result if Housekeeping deems it necessary. Pets are not allowed in the restaurant, fitness center, or meeting space. Failure to comply with the Hotel Pet Policy may result in being asked to leave without refund.

Service animals are welcome at the hotel and throughout the conference areas regardless of breed. If your service animal requires special conditions, please speak with our Front Desk or call 617-523-3600 prior to your arrival.

Note : The max number of pets allowed per room is 2
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2832 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
S
sue • couple • us
10
We were there for 6 days. Wish we had more time. Loved the location
Pros:

Location. Short walk to all things historic

Cons:

Nothing

2026-05-22 • via Nuitee
S
Sijung • extended_group • kr
7
다운타운에 위치한 깨끗한 호텔
Pros:

깨끗하고, 직원들이 친절합니다.
위치도 좋아요.
화장실과 파우더룸이 꽤 넓어요.

Cons:

제가 머무른 방은 3층이었는데 방으로 가는 길에 테이블과 식기가 계속 널려있어서 좀 불편했습니다. 왜 거기 있는지 잘 모르겠어요..
USB나 c타입으로 충전할 수 없었고,
예전 콘센트만 있어서 어댑터로 연결해야만 했습니다.
밤에 1층식당에서 올라오는 사람들의 소리가 너무너무 시끄러워서 불편했어요.

2026-05-22 • via Nuitee
K
Kathleen • couple • us
10
Perfect for what we needed.
Pros:

Location was awesome.

Cons:

A little pricey. Staff was friendly enough but not overly attentive.

2026-05-21 • via Nuitee
J
Jodie • couple • us
7
Convenient Boston Stay.
Pros:

Location is good. Close to downtown and north end. Easy to get to and from the airport.

Cons:

Paid for upgraded room but window just looked into another window of very nearby building. Window didn’t look into street.

2026-05-21 • via Nuitee
稲澤 • couple • jp
8
2026-05-21 • via Nuitee
T
TerenceO • solo_traveller • us
8
Great spot for walking around Boston
Pros:

Great spot with view of Faniuel Hall and the markets. Staff helpful. Upgraded room but it did not have any amenities in it, and the small fridge was on the desk. Only one elevator was working most of the time, but it didn't cause major delays. The gym was ok, and it is a great area for running.

Cons:

It seemed like the room wasn't ready for us, but we got what we needed. We thought about extending our stay, but we left instead. Parking expensive.

2026-05-20 • via Nuitee
G
Gulay • couple • tr
4
I would never stay there again
Pros:

Location

Cons:

Reception desk was not very helpful and friendly
Vale, porter and housekeepers were very nice and helpful
Furniture was old
Curtains were stained
Armchairs were old and dirty

2026-05-20 • via Nuitee
F
Frances • family_with_children • us
10
Pros:

Location!!!

2026-05-20 • via Nuitee
M
Milan • couple • ca
10
2026-05-19 • via Nuitee
L
Leslie B. • couple • us
10
Pros:

Location

Cons:

Terrible internet service

2026-05-19 • via Nuitee
A
Agrawal • solo_traveller • in
8
2026-05-19 • via Nuitee
S
Shaig • solo_traveller • az
9
Pros:

Мне понравилось местоположение и персонал.Планирую через неделю вернуться в Бостон и ещё раз останусь в этом отеле

2026-05-19 • via Nuitee
R
Reyhan • couple • ca
7
Pros:

Location, clean hotel

Cons:

Everything was good except there was a construction on the roof and such loud noises from 5 am in my room and room was shaking from it like an earthquake. I told the receptionist and they just said sorry and nothing more. The noises still continuing afterwards.

2026-05-19 • via Nuitee
D
Donald • couple • us
7
2026-05-19 • via Nuitee
M
Martin • solo_traveller • de
4
die Lage ist top, jedoch ist der Rest vom Hotel den Übernachtungspreis nicht wert
Pros:

Die Lage ist Top.

Cons:

Das Hotel ist total veraltet. Nicht sauber. Stoffstuhl total verdeckt. Teppichboden verdeckt,
Badtüre klemmt, Badtüre mit Fingerhohem alten Staub

2026-05-18 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-05-18 • via Nuitee
M
Marie Helene • extended_group • ar
7
It’s not a 4 star experience.
Pros:

Friendly staff

Cons:

Empty space of where there used to be a minibar.
I stayed 3 nights, and as they see you don’t steel they start putting more towels. The small soap was replaced once. Overall a bit old.

2026-05-18 • via Nuitee
A
Aldo • couple • us
5
Next time I'll try another hotel
Pros:

The location & restaurant breakfast
Stuff people are accomplishing the best they can

Cons:

No small refrigerator in room
No extra pillows & blanket
Overcharging $30 a day for location??

2026-05-18 • via Nuitee
M
Megan • extended_group • us
6
2026-05-18 • via Nuitee
R
Richard • couple • us
10
Friendly staff, nice and clean
Pros:

Great location, nice and clean

Cons:

Only one elevator worked had to wait wait!!!

2026-05-18 • via Nuitee