The Bostonian Hotel Boston

Hotels
Millennium Hotels
8.4 (3105 reviews)
26 North Street , Boston , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.79
Multiple mentions of unclean rooms and maintenance issues.
Service
9.26
Staff were consistently described as helpful and friendly.
Location
9.3
Location is ideal, close to popular sites and attractions.
Room Quality
7.75
Some rooms reported as dirty with maintenance issues.
Amenities
7.78
Amenities were mentioned as lacking, such as availability of face towels.
Value for Money
8.24
General sentiment indicates a fair value for the location and service.
Food and Beverage
8.29
Limited comments, but no negatives noted.
Overall Experience
8.76
Overall a mixed experience with high points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Luxurious Spa Services and Fine Dining
Indulge in on-site spa services and savor delectable dishes at the contemporary American restaurant.

Elegant Rooms and Convenient Amenities
Relax in rooms equipped with a flat-screen TV, coffee maker, and minibar. Take advantage of the 24-hour fitness center and attentive concierge services.

Vibrant Bar Experience
Unwind at the bar with specialty cocktails and a selection of lighter fare.

Experience the best of Boston at The Bostonian Boston. Book now to enjoy a memorable stay.

Important information:

A Pet Friendly Hotel That Feels Like Home

We welcome everyone at The Bostonian Hotel, including your four-legged family members. Our pet friendly hotel in heart of Boston welcomes your pets with additional accommodations including water bowls and toys, as well as proximity to the Green Way for walks and fresh air through the city. The Bostonian allows leashed dogs throughout the hotel public areas, with the exception of our restaurants and the Fitness Center. For guests who have allergies, The Bostonian also offers designated pet-free floors. We offer packages included doggy bags, treats, dog beds, water and food bowls.

Pet Policy

We ask that your pets occupy the same room, weigh less than 25 pounds and are not left in the room unsupervised. If your pet needs to be left in the room unsupervised it must be crated in case staff members need to enter the room in the event of an emergency. Upon arrival, guests will be charged a nonrefundable $75 pet fee. Additional cleaning fees may result if Housekeeping deems it necessary. Pets are not allowed in the restaurant, fitness center, or meeting space. Failure to comply with the Hotel Pet Policy may result in being asked to leave without refund.

Service animals are welcome at the hotel and throughout the conference areas regardless of breed. If your service animal requires special conditions, please speak with our Front Desk or call 617-523-3600 prior to your arrival.

Note : The max number of pets allowed per room is 2
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.4
Based on 3105 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
R
Richard couple us
10
2026-08-29 via Nuitee
S
Silva couple us
10
Will be going back again.
Pros:

Location is perfect for everything. The price with the location and we had a small balcony was perfect.

Cons:

Honestly nothing.

2026-08-29 via Nuitee
J
joselito couple us
8
Pros:

Friendly atmosphere as well as lively

2026-08-29 via Nuitee
K
Katie extended_group us
5
Cons:

The 30$ extra amenity was unnecessary. Felt like we didn't get much out of that.

2026-08-29 via Nuitee
N
Nisrine solo_traveller ma
10
Pros:

Great location and beautiful views

2026-08-28 via Nuitee
F
Frances family_with_children us
10
Loved the location. Very convenient. I would return in a heartbeat
Pros:

The belt staff was spectacular. They went above and beyond for us

2026-08-28 via Nuitee
D
Dayna couple us
10
2026-08-27 via Nuitee
B
Brett Haven solo_traveller us
9
Home town stay
Pros:

Location

Cons:

Nothing

2026-08-26 via Nuitee
G
Gabrielle couple us
8
Pros:

Location

Cons:

High parking fee

2026-08-26 via Nuitee
N
Nicholas family_with_children gb
10
Great hotel ina great location.
Pros:

The location of the property was excellent and although the rooms were a little jaded, the apportionments were very good.

Cons:

The rooms were a little tired.

2026-08-25 via Nuitee
K
Kevin couple gb
8
2026-08-24 via Nuitee
C
Carl solo_traveller us
10
Pros:

Great location, walk to everything. Good value. Would definitely stay again

2026-08-24 via Nuitee
R
Roberto solo_traveller ro
4
Pros:

Location

Cons:

Lack of wifi. Totally unaccaptale.
Transparency on pricing: at arrival you will be advised that you have to pay 35 USD per night because the hotel is innthe center! I never heard such am absurdity!

2026-08-23 via Nuitee
G
Gloria family_with_children it
7
2026-08-23 via Nuitee
A
ANGELA22800 couple it
7
2026-08-23 via Nuitee
G
Gloria family_with_children it
7
Struttura centrale ma troppo costosa per il livello
Pros:

La posizione centrale

Cons:

Personale molto freddo
Struttura vecchia che necessita di ristrutturazione, soprattutto per gli infissi che non sono insonorizzati (c’è costantemente rumore dalla strada giorno e notte!)

2026-08-23 via Nuitee
A
Ashley couple us
6
Nice location, but unprofessional check in
Pros:

The location was great and the staff were very kind.

Cons:

Me and my partner were coming from CT for a concert weekend leisure stay. I chose this hotel very carefully as the location was ideal and I liked the balcony option. The day before our check in, I completed our pre arrival check in that was sent to me as it was intended to provide smoother check in. Upon arriving to the hotel at our designated check in at 3:30, they weren’t ready and said the cleaners were still working on our room. Slightly frustrating as we were on time and had luggage with us, but we had no problem waiting. We had dinner reservations at Legal Seafoods nearby and had to change the time as the hotel wasn’t ready for us. By 4:30, we couldn’t wait any longer as we had a planned itinerary so we took our luggage and got dinner. We were told we’d receive a call when our room was ready but by 5:15, we were almost done with dinner and still no call. I tried to call from the restaurant to check in but couldn’t get through. By 5:30-5:45, we were back at the hotel (had plans for 6:30 across the city) and tried checking in again. After 2 hours, our room still wasn’t ready and they ended up telling us we had to go to a different floor. The stay was fine for the most part, but rather frustrating as it’s a costly hotel and we waited 2 extra hours for our room with no communication and didn’t even get our original room.

2026-08-23 via Nuitee
D
Dawn couple gb
5
Pros:

Location

Cons:

The shower was cold and the rooms dated

2026-08-22 via Nuitee
Y
Yun couple us
6
convenient location for the Italian festivals
Pros:

convenient location for the Fisherman's Feast, Quincy marketplace, and starbucks. Room is standard size. Balcony is a nice touch, but I wouldn't recommend lower floors.

Cons:

Try to get a higher floor. They charge more but might be worth it. I stayed on the 2nd floor and you can hear every person waiting to cross the street and their conversations. Had to keep the balcony window closed if someone was smoking on the street level. Room was relatively clean but our tv and snack fridge wasn't working. If you need a real working fridge you have to request it. Guess a fridge is no longer standard in rooms. Check to make sure everything is working the moment you arrive. If you mention it later, which is what I did when I was checking out, it somehow turned into my fault for not reporting it sooner. We didn't eat at the restaurant in the hotel but there are plenty of eatery nearby. Coffee machine is available by the elevators but it's not free. Parking was ok. Valet service at higher cost is offered but the garage is right across from the hotel. You just need to prepay on your phone first to receive a QR code to get through the gates. During events, it gets pretty packed.

2026-08-21 via Nuitee
C
charlotte family_with_children be
9
2026-08-21 via Nuitee