The Bostonian Hotel Boston

Hotels
Millennium Hotels
8.4 (2894 reviews)
26 North Street , Boston , us

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.79
Multiple mentions of unclean rooms and maintenance issues.
Service
9.26
Staff were consistently described as helpful and friendly.
Location
9.3
Location is ideal, close to popular sites and attractions.
Room Quality
7.75
Some rooms reported as dirty with maintenance issues.
Amenities
7.78
Amenities were mentioned as lacking, such as availability of face towels.
Value for Money
8.24
General sentiment indicates a fair value for the location and service.
Food and Beverage
8.29
Limited comments, but no negatives noted.
Overall Experience
8.76
Overall a mixed experience with high points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Luxurious Spa Services and Fine Dining
Indulge in on-site spa services and savor delectable dishes at the contemporary American restaurant.

Elegant Rooms and Convenient Amenities
Relax in rooms equipped with a flat-screen TV, coffee maker, and minibar. Take advantage of the 24-hour fitness center and attentive concierge services.

Vibrant Bar Experience
Unwind at the bar with specialty cocktails and a selection of lighter fare.

Experience the best of Boston at The Bostonian Boston. Book now to enjoy a memorable stay.

Important information:

A Pet Friendly Hotel That Feels Like Home

We welcome everyone at The Bostonian Hotel, including your four-legged family members. Our pet friendly hotel in heart of Boston welcomes your pets with additional accommodations including water bowls and toys, as well as proximity to the Green Way for walks and fresh air through the city. The Bostonian allows leashed dogs throughout the hotel public areas, with the exception of our restaurants and the Fitness Center. For guests who have allergies, The Bostonian also offers designated pet-free floors. We offer packages included doggy bags, treats, dog beds, water and food bowls.

Pet Policy

We ask that your pets occupy the same room, weigh less than 25 pounds and are not left in the room unsupervised. If your pet needs to be left in the room unsupervised it must be crated in case staff members need to enter the room in the event of an emergency. Upon arrival, guests will be charged a nonrefundable $75 pet fee. Additional cleaning fees may result if Housekeeping deems it necessary. Pets are not allowed in the restaurant, fitness center, or meeting space. Failure to comply with the Hotel Pet Policy may result in being asked to leave without refund.

Service animals are welcome at the hotel and throughout the conference areas regardless of breed. If your service animal requires special conditions, please speak with our Front Desk or call 617-523-3600 prior to your arrival.

Note : The max number of pets allowed per room is 2
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2894 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
My solo_traveller us
1
2026-06-13 via Nuitee
C
Cicely family_with_children us
10
It was great
Pros:

Very nice

2026-06-12 via Nuitee
S
Stephanie couple us
5
I wouldn’t go back due to the facility however, the staff was wonderful
Pros:

No breakfast, the location saved this hotel

Cons:

Unclean rooms

2026-06-12 via Nuitee
C
Christopher couple gb
7
2026-06-11 via Nuitee
D
Derrick solo_traveller sg
6
Great location let down by breakfast limitations
Pros:

Great location, quick check in

Cons:

Restaurant is not part of hotel. Breakfast not included at this price. Room home kept clicking

2026-06-11 via Nuitee
D
Daniel solo_traveller us
7
Pros:

The view of the city was amazing and to walk out to a deck in Boston was absolutely breathtaking.

Cons:

When we first arrived check in was very smooth, vallet was very pricey at $68 a night only to walk out of the hotel and see your car parked on the street ten feet from the hotel +/- on that..We went to our room the view was beautiful the deck amazing clean room. But unfortunately that's where all the plusses move to a minus. There was no body soap in the shower, shampoo and conditioner almost empty no hand soap, no refrigerator or snacks that I had to pay for because they upgraded us because we were there to celebrate my son's 13 birthday. We left and hit the town fantastic day Fanuel Hall, Chinatown, hit some cool spots and the Ubered to the north end tried new restaurant and pastry place . Pastry's were amazing, restaurant middle of the road. Got back to the hotel and our room smelled so bad of marijuana we had to sleep with windows open and deck doors open. There restaurant was amazing bar tender great and when we got back still no refrigerator, wasted all kinds of money on drinks . Overall the experience and sites were amazing. For the price I'll stay someplace that has a pool

2026-06-11 via Nuitee
F
FIONA solo_traveller gb
7
Great location
Pros:

Great location. If you are coming from the airport it is 3 tube stops away. Located beside Quincy Market so easy to walk around the city.

Cons:

Staff member who tried to check us in was not good but a lady receptionist took over and got us booked in.

2026-06-10 via Nuitee
D
Dalton couple us
7
2026-06-10 via Nuitee
C
Campbell family_with_children us
1
The pictures online were deceiving. Hotel was dirty
Pros:

Location

Cons:

Some staff were rude. Room was dirty and falling apart. Won’t be staying again.

2026-06-09 via Nuitee
A
Angela solo_traveller ie
1
Bostonian Dull dull dull
Pros:

Location in theory was good but noisy as our room faced onto the street at a busy junction. Complimentary bottles of water were welcome.

Cons:

Everything. We did not like this hotel. The hotel was dull. One lift was out of service the whole time we stayed. The room was not serviced until I requested it. At reception on arrival we were told we would have to pay an additional charge of $30 per night for the location even though I had paid in full in advance. This was on paper and the extra charge highlighted in orange. The gym was small and dull.
The fridge in the room was empty and out of order. The room was one level up, facing the street and we could hear loud conversations at all hours outside during the evening and night. There was no shower gel in the dispenser. We asked for this to be filled but it never was.
The TV did not work and we were told 'oh someone is on the roof fixing it.' We checked out two days early.

2026-06-09 via Nuitee
C
Christopher family_with_children gb
4
Extremely disappointing
Pros:

Location was ideal, being in the heart of Boston.

Cons:

Booked specifically to include 2 adults and a child (daughter). Was told on booking, I would not be charged anymore. Tried to get charged $20 for a roll away bed. The bed was delivered to the door, no pillows, thin looking blanket, and for the price I paid I did not expect to set it up myself. Room booked for 3, only 1 towel. Asked croom attendant for extra towels, received 2. One had a hole in the middle, the other had a stain. Asked for more towels - they took over 45-mins to arrive, to the point I had to go to the reception to complain. Only 1 elevator in operation for the whole stay.

Our booking included breakfast. again, booked for 3, but breakfast "coupon" only covered 2 and was charged an additional $40 dollars for breakfast.

Maintenance in the room next to us, started at 07:00.

Extremely disappointing experience. As a family, we were really looking forward to this one night stay in the city, as the last night before we flew back home.

2026-06-09 via Nuitee
J
James couple us
6
Pros:

Location

Cons:

Parking and most staff was not very friendly. Also most aspects were dingy.

2026-06-08 via Nuitee
D
Doron Haim couple il
7
מיקום מאוד נוח. מרכזי. מעט יקר לעומת התמורה.
Pros:

מיקום מאוד נוח

Cons:

יחס הצוות, מחיר מעט גבוהה ביחס לתמורה, חדר מאוד גדול אבל מיושן מאוד

2026-06-08 via Nuitee
K
Kesinee solo_traveller th
8
2026-06-08 via Nuitee
J
Justin solo_traveller ie
9
Pros:

Staff and location

2026-06-07 via Nuitee
J
Joseph couple us
3
2026-06-07 via Nuitee
T
Tangherlini couple us
10
2026-06-07 via Nuitee
K
Ketan couple us
7
2026-06-06 via Nuitee
C
Cerra extended_group us
4
2026-06-05 via Nuitee
S
Sean solo_traveller us
7
2026-06-05 via Nuitee