The Bostonian Hotel Boston

Hotels
•
Millennium Hotels
8.4 (3105 reviews)
26 North Street , Boston , US
+1 617-523-3600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.79
Multiple mentions of unclean rooms and maintenance issues.
Service
9.26
Staff were consistently described as helpful and friendly.
Location
9.3
Location is ideal, close to popular sites and attractions.
Room Quality
7.75
Some rooms reported as dirty with maintenance issues.
Amenities
7.78
Amenities were mentioned as lacking, such as availability of face towels.
Value for Money
8.24
General sentiment indicates a fair value for the location and service.
Food and Beverage
8.29
Limited comments, but no negatives noted.
Overall Experience
8.76
Overall a mixed experience with high points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Luxurious Spa Services and Fine Dining
Indulge in on-site spa services and savor delectable dishes at the contemporary American restaurant.

Elegant Rooms and Convenient Amenities
Relax in rooms equipped with a flat-screen TV, coffee maker, and minibar. Take advantage of the 24-hour fitness center and attentive concierge services.

Vibrant Bar Experience
Unwind at the bar with specialty cocktails and a selection of lighter fare.

Experience the best of Boston at The Bostonian Boston. Book now to enjoy a memorable stay.

Important information:

A Pet Friendly Hotel That Feels Like Home

We welcome everyone at The Bostonian Hotel, including your four-legged family members. Our pet friendly hotel in heart of Boston welcomes your pets with additional accommodations including water bowls and toys, as well as proximity to the Green Way for walks and fresh air through the city. The Bostonian allows leashed dogs throughout the hotel public areas, with the exception of our restaurants and the Fitness Center. For guests who have allergies, The Bostonian also offers designated pet-free floors. We offer packages included doggy bags, treats, dog beds, water and food bowls.

Pet Policy

We ask that your pets occupy the same room, weigh less than 25 pounds and are not left in the room unsupervised. If your pet needs to be left in the room unsupervised it must be crated in case staff members need to enter the room in the event of an emergency. Upon arrival, guests will be charged a nonrefundable $75 pet fee. Additional cleaning fees may result if Housekeeping deems it necessary. Pets are not allowed in the restaurant, fitness center, or meeting space. Failure to comply with the Hotel Pet Policy may result in being asked to leave without refund.

Service animals are welcome at the hotel and throughout the conference areas regardless of breed. If your service animal requires special conditions, please speak with our Front Desk or call 617-523-3600 prior to your arrival.

Note : The max number of pets allowed per room is 2
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.4
Based on 3105 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
A
Alberto • couple • es
9
2026-09-19 • via Nuitee
L
Linda • couple • us
8
Best location ever. Lovely
Pros:

Close to finial hall. Perfect location with nice restaurants close. Very clean. Comfy beds. Lovely bathroom

Cons:

We arrived late after Airport and they had no bottled water in the room or available The restaurant on the property is good but service too slow. Fireplace wood smell was annoying. No view. Excellent bell man Ray. Advice on hop on hop off was incorrect

2026-09-19 • via Nuitee
E
EIRINI • solo_traveller • gr
8
2026-09-19 • via Nuitee
L
Leigham • solo_traveller • gb
10
2026-09-18 • via Nuitee
F
Fernando Campos • couple • br
8
Comfortable but a bit pricey
Pros:

The location was absolutely perfect, the staff was very thoughtful and really wanted to help us in every chance they had. The room was spacious and good, the bed was also comfortable.

Cons:

The shower was a bit weak, but nothing dramatic. There were also some fees that were charged daily that we were not aware of until check-in.

2026-09-18 • via Nuitee
R
Randy • couple • us
7
Stay was good due to location, hotel was old and needs renovation, love the old if kept up but this was in desperate nee
Pros:

Location is awesome

Cons:

Tv didn’t work for entire stay due to internet for the room being down, according to the maintenance dept it wasn’t a new issue

2026-09-18 • via Nuitee
L
Laurie • couple • us
9
Pros:

Central location to all history sites and restaurants

Cons:

The room could use a refresh re wall deco

2026-09-17 • via Nuitee
S
Sharon • couple • us
10
Well worth the cost.
Pros:

1block from The Freedom Trail. Restaurants are close. Clean, nice rooms, great friendly staff.

2026-09-15 • via Nuitee
J
JULIAN • couple • il
6
A below average hotel
Pros:

The location is excellent

Cons:

Breakfasts were awful. Many things did not work

2026-09-14 • via Nuitee
F
Faye • family_with_children • gb
8
It’s generally a good hotel
Pros:

location

Cons:

Room is a bit small

2026-09-14 • via Nuitee
B
Belinda • family_with_children • nz
9
2026-09-14 • via Nuitee
M
Mary • family_with_children • us
10
Went to a concert at the TD Center very good location to walk too
Pros:

Convenient location and boutique hotel

2026-09-14 • via Nuitee
T
Teresa • extended_group • us
7
2026-09-14 • via Nuitee
A
Arch • couple • us
9
Very comfortable
Pros:

Everything was great. Room with beautiful view. Very helpful and nice variety for food. Location was exceptional.

2026-09-13 • via Nuitee
L
Luiz • solo_traveller • br
6
2026-09-13 • via Nuitee
I
Ian • couple • au
9
Worth some inconveniences considering the location
Pros:

Very close to the city centre and markets

Cons:

Difficult to find my way around - corridors dark and confusing
Breakfast was a challenge - to get served

2026-09-13 • via Nuitee
S
Stephanie • family_with_children • us
1
Do not stay here
Pros:

Location

Cons:

Room were dirty, beds had stains on them. Stains on carpets dead bug in bathroom. Blanket felt like sand paper

2026-09-13 • via Nuitee
E
etom • family_with_children • us
10
Perfect location in Boston
Pros:

Location was perfect! We only had a day and a half in Boston so we did the Freedom Trail which started across the street from the hotel. Everything was walking distance with plenty to see, eat and shop. The room was spacious and comfortable too.

Cons:

Our room was on the 8th floor so we had to take 2 elevators (had to go down the hall and make 2 rights, but there were a lot of corners), we kept getting lost because there weren't any clear directions to the elevators.
The lighting in the lobby was too dark, during the day and night.
Instead of free wifi for guests, it was free but you had to signup for the service and make an account.

2026-09-12 • via Nuitee
A
ARMANDO • solo_traveller • it
8
2026-09-12 • via Nuitee
C
Corinne • solo_traveller • fr
8
Pros:

L'emplacement idéal, le petit balcon

Cons:

Le petit déjeuner ou il manque beaucoup de choses !!
La climatisation de la chambre est très bruyante

2026-09-11 • via Nuitee