Imperial Hotel Blackpool

Hotels
8 (13551 reviews)
North Promenade , Blackpool , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spacious rooms
Cons:
Cleanliness issues
Long check-in times
Parking charges

Categories

Cleanliness
6.58
Several reviews mentioned issues with cleanliness, particularly regarding room conditions.
Service
8.55
Staff were noted as friendly and helpful, despite some service delays.
Location
8.59
Positive feedback on location, particularly regarding convenience for activities.
Room Quality
7.54
Some rooms were spacious and comfortable, but others were described as dated and cramped.
Amenities
8.07
Amenities were generally good, but parking fees were a point of contention.
Value for Money
7.53
Mixed reviews on value considering extra charges, but good overall quality for price.
Food and Beverage
9.08
Breakfast was highly praised and there were good options available.
Overall Experience
8.05
Overall stay was enjoyable, despite some issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Historic Charm and Modern Comforts
The Imperial Hotel Blackpool, established in 1867, seamlessly blends historic charm with modern comforts. From beautiful function rooms to Victorian features, experience a unique stay that captures the essence of the past while offering contemporary amenities.

Scenic Views and Relaxing Ambiance
Indulge in breathtaking views of the Irish Sea from the hotel's terrace, creating a serene backdrop for enjoying a refreshing cocktail or glass of wine at sundown. Unwind in a tranquil setting that perfectly complements your Blackpool getaway.

Elegant En Suite Rooms and Thoughtful Amenities
Each en suite bedroom at The Imperial Hotel boasts traditional decor and is equipped with essential amenities such as a flat-screen TV, free Wi-Fi, and refreshment facilities. Experience comfort and convenience in a charming setting that caters to your every need.

Book your stay at The Imperial Hotel Blackpool and immerse yourself in a delightful blend of history, luxury, and relaxation.

Important information:

To accommodate a family in the guest bedrooms, in some cases a foldaway bed will be used. If you require a cot please ask at the time of booking.

Other than in our family rooms extrabeds are charged at £10 per night and cots are charged at £5 per night and are subject to availability.

Should you arrive with children that are not part of your booking their meals will be chargeable.

Breakfast is free for children aged 5 years and under. Breakfast for children aged 6 - 12 years are charged at GBP 5.00. Children aged 13-17 years are charged at GBP 10.00.

Children aged 5 years and under can choose a free two-course dinner with a full paying adult. A children's menu is available for children aged 6 - 12 years old, or they can order from the restaurant menu at GBP 12.50.

Children over 13 years are classed as young adults and pay full rate for dinner as taken.

Family dining times may apply. Please note that the card used to make the booking has to be present upon arrival"

Unfortunately the Leisure Club and Spa including the pool are currently closed due to ongoing structural repair works.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8
Based on 13551 reviews
Cleanliness: 6.58
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
S
Stark • family_with_children • gb
9
Pros:

Friendly staff, lovely sea view and historic building

Cons:

Some of the fittings a bit dated

2026-10-17 • via Nuitee
K
kirsty • extended_group • gb
10
Pros:

Staff was amazing. Lady with blonde hair on reception was lovely.

Cons:

Wasn't the cleaniest

2026-10-17 • via Nuitee
R
Rhona • couple • gb
7
Pros:

Cleanliness and pleasant staff .

Cons:

There was insufficient staff on Reception . At check in and check out there were long queues but only one member of staff working. You now seem to be relying on technology for people to manage their own bookings .
You are in the hospitality industry where service is important

2026-10-16 • via Nuitee
P
Peter • solo_traveller • gb
6
Pros:

Nothing really

Cons:

Room was noisy
I had to pay for parking on a motorcycle, and it was not cheap

2026-10-16 • via Nuitee
S
Sheila • extended_group • gb
9
Thoroughly enjoyed it and hope to visit again.
Pros:

Friendly, welcoming staff and we enjoyed having a dance to the entertainment at night. Also, a good sized car park.

Cons:

The inside of the building could do with a little tlc as it was a little "tired" looking in places.

2026-10-16 • via Nuitee
C
Colin • family_with_children • gb
10
2026-10-16 • via Nuitee
M
Mark • couple • gb
8
Lovely stay
Pros:

Lovely stay, great traditional place with friendly staff.

Cons:

My only "moan" is the pancake machine ran out of mixture and when asked about the the member of staff I spoke to said they'd get it done immediately, it wasn't done by time I'd finished my breakfast but certainly didn't ruin it.

2026-10-16 • via Nuitee
H
Hazel • family_with_children • gb
1
It was like staying in a half way house. I’m going to send a private email to customer services about the hotel
Pros:

The staff were nice

Cons:

Everthing else please see images as they say 1000 words about how bad the place is

2026-10-15 • via Nuitee
B
Black • family_with_children • gb
8
Pros:

Room was spacious

Cons:

Someone vaping in toilet and setting alarm off at 1am

2026-10-15 • via Nuitee
D
Dennis • family_with_children • gb
7
Pros:

Location is great the staff at the hotel are really nice and helpful breakfast as a good choice

Cons:

We have stayed at the imperial a good few times but the room we had this time wasn't very good it was small and in proper need of a revamp broken mirror tape covering a rip in the carpet bad stains on the lampshade.
And they really need to sort out the check in it took 40 minutes in the cue to be seen and I used the online check in as told it was to speed things up but that only works if all the guests use the online check in

2026-10-15 • via Nuitee
L
lauracav1980 • extended_group • gb
1
Hugely disappointing and will never stay again.
Pros:

Our room had a view of the sea.

Cons:

It took 40 minutes for us to check in. Despite completing pre check in information, their computer system does not register the information, so all requirements are then repeated at the check im desk. Parking for one night cost £14 which is outrageous.
The hotel manager had no grasp of the importance of customer service and left a recently trained member of staff alone managing the reception area, slowing down check in for several members of the public.
Several rooms were not ready for the 3pm check in time.

The hotel needs some update work done. The rooms are tired looking with stained carpets and rock hard beds. Not enough plug sockets in the rooms to charge devices and the shower was the worst hotel shower I have ever used.

Overall, a hugely disappointing experience and the room was no way near worth paying £171.

2026-10-15 • via Nuitee
G
girvan • extended_group • gb
8
Was enjoyable
Pros:

Breakfast + location fine

Cons:

Problems gaining entry to rooms with electronic keys.

2026-10-14 • via Nuitee
T
teresa • couple • gb
8
2026-10-14 • via Nuitee
N
Neil • family_with_children • gb
10
2026-10-13 • via Nuitee
S
Stewart • couple • gb
8
If they sorted the check in it would have been excellent
Pros:

Bed was nice
When asked for extra quilt they get it us
Cleaned rooms every day

Cons:

Poor staff
Bad and very long check in
Very poor shower gel very watery
Had to ask for heating to be put on

2026-10-13 • via Nuitee
E
Easton • couple • gb
6
Great location but rooms could do with modernising
Pros:

The hotel is in a great location with a 10-15 minute walk into the main town. The location is in the quieter part of the town so ideal. There is a large car park which had plenty of remaining spaces when we arrived.

Cons:

The rooms were very outdated and could do with modernising. There were a few wear and tears in the room which is expected given that it doesn’t look to have been renovated in a number of years. The bed wasn’t the comfiest and the pillows had a few marks on.

2026-10-13 • via Nuitee
N
nick • family_with_children • gb
10
2026-10-13 • via Nuitee
B
Barbara • extended_group • de
4
Pros:

wenig

Cons:

Zimmer veraltet, kaputter Teppich, schlechtes Frühstück

2026-10-13 • via Nuitee
J
Julie • family_with_children • gb
10
Comfortable warm and ideally located.
Pros:

Very comfy bed. Ideal dog hamper.

Cons:

Decor a little dated and curtains were frayed.

2026-10-13 • via Nuitee
L
Lois • couple • gb
7
Not the cheapest of hotels so expected better
Pros:

The location is fine, and breakfast is always good

Cons:

I asked for a room with a proper window not an obscure one, I got an obscure one, the room was very cold on arrival but we put the radiator on and it did warm up, the reception area was very cold still, the room was very small and nothing like the size of the double room that the picture on the website shows, there were 2 coat hangers in the wardrobe and the internet in the room was at best poor, but most of the time non existent! We got up in the morning my husband had a lukewarm shower, I followed a few minutes later and couldn’t get in as the water was just cold,

2026-10-12 • via Nuitee