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Facilities
Property facilities
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Health or beauty spa nearby
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Spa and Terraces
Indulge in the ultimate relaxation experience with free access to a spa, sauna, and hammam. Enjoy breathtaking views of Marseille's Old Port from one of the three terraces available at Sofitel Marseille Vieux-Port.
Gourmet Dining and Sky Lounge
Delight your taste buds at Les Trois Forts restaurant, offering gourmet cuisine and a selection of fine wines. Experience panoramic harbor views while savoring your meal. For a more casual setting, visit the brasserie 'Carré Bistromanie' for all-day dining and pastries. Unwind with cocktails at the Dantès Skylounge bar.
Convenient Amenities and Nearby Attractions
Stay connected with modern amenities like a flat-screen TV, iPod docking station, and 24-hour access to the fitness room. Benefit from private underground parking and explore nearby attractions such as Catalans Beach and the Château d’If accessible by ferry.
Book now for an unforgettable stay at Sofitel Marseille Vieux-Port.
There are 2 Superior Rooms adapted for wheelchair access. Please contact the property for further details.
• Breakfast may be taken at our restaurant with buffet-plate service, or in your room via Room Service.
• Room Service is available from 6:30am to 11:00pm.
7th floor terrace will be accessible with the brasserie menu from 12 p.m. to 2.30 p.m. and from 7 p.m. to 8.15 p.m. (last order).
• Our Dantès Skylounge Bar is open from 5:00pm to 1am.
Sofitel Spa & hairdresser :• Available by appointment only from Monday to Saturday, 10:00am to 8:00pm, and on Sundays from
10:00am to 7:00pm, in order to limit the number of people present within the Sofitel Spa.
• Reception at the hairdressing salon from 10 a.m. to 7 p.m., by appointment.
• Access to the wet / fitness area is accessible upon appointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
People 12 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 32 per day.
Location
Guest Reviews
Wunderbare Lage. Freundliches Personal, ein wunderbarer Blick beim Frühstück
Das Hotel ist etwas abgewohnt und dafür sehr teuer.
L emplacement la vue de ma chambre avec terrasse sur le vieux port
Un peu vieillot aurait besoin d une rénovation
Location great
No issues
Excellent location superb facilities and great staff
Doors banging at 6am every day. Must have been staff beginning work
Schönes Hotel, freundliches Personal
Vom benachbarten Grundstück mussten wir 3 Nächte lang lauten Partylärm bis 2 Uhr nachts ertragen
La vue exceptionnelle.
Le confort.
Et la qualité des plats au bar du 7ème étage
Dommage que nous n’ayons pas pu accéder au bar le 2ème jour à cause de la privatisation
Nous avons eu la chance de bénéficier d'un upgrade....on s'est retrouvé dans une suite magnifique avec une très belle vue sur le Vieux Port !
Rien !
I liked the location
a proper sun terrace would have been welcomed
The location, the view of the Harbour, the cleanliness, the Comfortable and cozy beds.
The housekeeping staff are far from polite, they kept barging into my room without knocking, and amenities, such as hand wash we’re not replaced. They even came into my room while I was out and took away my spare key for the room.
When ordering room service, the person at the other end was rather impatient and couldn’t wait to hang up the phone before I had finished ordering. He never confirmed my order before hanging up, and I had to keep telling him that I wasn’t done yet. In the end, I didn’t bother asking for anything else, and just let him hang up. Caesar salad, which I ordered along with some green vegetables and herbs for all drenched in cream and dressing, for the extent that I have to to the bathroom to rinse them off the salad. Needless to say, I never ordered room service again for the rest of my usual stay.
L’emplacement
Manque douche
Petit déjeuner - vue
Chambre vétuste
L’emplacement
Trop bruyant j’ai mal dormis voisin de chambre tapage nocturne deux soirs d’affilée la réception a envoyé la sécurité mais me propose pas de changer de chambre
Vue part la fenêtre face a un autre immeuble vitres sales
Rooftop 8 e le sirop qu’on vous sert avec une carafe d’eau du robinet quand je pose la question le serveur me dit à vous pouvez avoir mais la bouteille est en supplément ok mais à quel moment vous m’avez spécifié ça ?! Pour un 5 étoiles c’est moyen … quand on paie 500 e la nuit
La piscine fermée et sur réservation
Grosse déception
petit dejeuner tres moyen .......
etablissement mal entretenu et viellissant chambres bruyantes au 6 eme etage
pas de piscine pour un 5 etoiles en bordure de mer salle de gym avec des appareils casses ect........
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