Sheraton Vancouver Wall Centre

Hotels
Sheraton
8.6 (2515 reviews)
1000 Burrard Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Aging decor
Mixed amenities

Categories

Cleanliness
8.29
While the room seemed clean, it was noted to have aging decor issues that spoiled the experience.
Service
9.26
Great service mentioned multiple times, particularly with staff like Billy and Maria being attentive and kind.
Location
9.3
Location received positive mentions for convenience and accessibility.
Room Quality
8.25
Room was spacious but described with aging decor that didn't fit modern standards.
Amenities
7.78
Common areas had issues and the club lounge was small with limited offerings.
Value for Money
8.74
Standard quality for this hotel tier, good value noted despite some issues.
Food and Beverage
8.29
Comments on breakfast confusion but overall assistance from staff helped the situation.
Overall Experience
8.86
Overall a pleasant experience with some bumps but appreciated staff responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:35

Property Description

City Centre Location and Stunning Views
Located in the heart of Vancouver, Sheraton Wall Centre offers breathtaking views of the city, English Bay, and the mountains from every room. Explore the vibrant Robson Street shops and Yaletown restaurants just a short walk away.

Luxurious Rooms and Dining Experience
Indulge in comfort with modern amenities like flat screen TVs, electronic safes, and luxury bath products. Enjoy a culinary journey at Café One restaurant or unwind at Bar One lounge with a fine selection of wines and West Coast cuisine.

Fitness Center and Nearby Attractions
Stay active at the on-site fitness centre or relax in the garden. With Vancouver Art Gallery just minutes away and Granville Island plus Stanley Park a short distance, there's always something exciting to explore.

Experience Vancouver in style at Sheraton Wall Centre. Book your stay now for an unforgettable getaway.

Important information:

Please note, for all bookings made within 48 hours of arrival, the credit card used at the time of the booking must be presented by the cardholder upon check in.

Breakfast packages include complimentary breakfast for two (2) adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 53.38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2515 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
K
Kristen family_with_children ca
8
Pros:

Location is good, staff was great.beds were comfortable.

Cons:

Cost was extremely high.

2026-07-25 via Nuitee
M
Malcolm couple au
5
Pros:

Not much.

Cons:

Old tired decor and facilities, insufficient elevators for a 36floor hotel. The room was very small and crowded with no space for luggage. Bathroom towels thread bare. TV so big and pinned to a pillar that you have to duck under it to get around the bed. Air conditioning so noisy it’s impossible to sleep and no fan adjustment.
And all this for an outrageous price, avoid this one.

2026-07-25 via Nuitee
M
Marleen couple au
6
It was of but for 2 nights I paid it was more than the Peninsula hotel or Intercontinental hotel!
Pros:

Good location

Cons:

For the price I paid they didn’t even provide slippers, shower caps, nor bathrobes. The lifts didn’t work for a day and we had to use the fire stairs!

2026-07-25 via Nuitee
M
Michael family_with_children ca
9
I’ll be back 😎
2026-07-25 via Nuitee
P
Philippe couple be
8
2026-07-24 via Nuitee
G
George solo_traveller us
5
Hotel raped us on cost - 3 times normal due to soccer game - I had 3 rooms for my family to stay 1 night before hopping
Pros:

Downtown- close to port

Cons:

Area around the hotel dirty and filled with open drug users (zombies) spread out while the police sit in Starbucks.

2026-07-24 via Nuitee
H
Helen solo_traveller gb
9
Pros:

We enjoyed our stay at the Wall. Great location and a lovely room. Staff were friendly.
Although it did take until 4:45pm for us to access our room on arrival, when we had arrived at around 3:30pm.
Actual coffee cups and real milk in our room, rather than paper cups and powder sachets would have been nicer and also a teaspoon. A proper kettle and more coffee would have been nicer.

Cons:

Location, spacious room, friendly staff.

2026-07-23 via Nuitee
Y
YOSHIO family_with_children jp
6
快適、また泊まりたいです。
Pros:

清潔感のあるホテルで快適に過ごせました。四歳児との旅でしたが、食事を部屋で済ませることが多く、フロントにお願いして電子レンジを持ってきてくれたことがとてもあ嬉しかった。ただバスダフがなかったのは残念でした。

Cons:

初めてのあバンクーバーです最寄りの駅からはちょっと距離があります。覚えてしまえば、どうってことないのですが、駅から右なのか左なのか迷うくらい都会の真ん中です。

2026-07-23 via Nuitee
J
Johannes solo_traveller ch
7
2026-07-22 via Nuitee
K
Kaye couple us
10
Fantastic location in Vancouver
Pros:

Great location in Vancouver

2026-07-22 via Nuitee
C
CazBH extended_group gb
5
Great location but wouldn't repeat. A very expensive stay in nothing fancier than a comfort inn.
Pros:

Location was good but other than that it was a stale standard hotel with very little about it that could justify the immense price tag

Cons:

We booked a Junior Suite - we've stayed in bigger standard rooms. For the thousands we paid, it would have been nice to have proper cups, decent facilities and some space to move about. Value for money was the biggest let down.

2026-07-21 via Nuitee
M
Michael solo_traveller ch
7
2026-07-21 via Nuitee
R
Rachel solo_traveller gb
9
Pros:

Great hotel in an excellent location. Lovely to have the use of the pool. Really comfortable bed and great view. Brilliant to have proper black out curtains at the windows.

2026-07-21 via Nuitee
K
Kosuke extended_group us
10
2026-07-21 via Nuitee
M
Marie C family_with_children ie
9
Great Hotel in a great location
Pros:

The Hotel was lovely and in an excellent location. The rooms were very spacious.

Cons:

The room was serviced but glasses were left dirty and tissues were not replenished, as its a 4 star hotel I would have expected a better service.

2026-07-21 via Nuitee
K
Klara couple de
9
Tolles Hotel mit super Lage zur Stadt
Pros:

Tolles Zimmer mit mega Blick auf die Stadt

Cons:

Wenig Stauraum

2026-07-21 via Nuitee
K
Katie family_with_children ca
9
we had a great our staycation
Pros:

comfort, view,ambience, food

Cons:

we found a bed bug on the pillow

2026-07-20 via Nuitee
M
mallika solo_traveller us
10
2026-07-19 via Nuitee
N
Nicola couple gb
7
Adequate stay
Pros:

Convenient location for English Bay Area. Valet parking. Quick check in. We didn’t have time to use the facilities.

Cons:

Long wait for elevators. More information in room about facilities. Pricey stay.

2026-07-19 via Nuitee
M
mallika family_with_children us
9
Wonderful stay
Pros:

Location

2026-07-19 via Nuitee