Central Plaza

Hotels
8.3 (3616 reviews)
Central 1 , Zürich , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable bed
Noise from trams
Issues with check-in

Categories

Cleanliness
7.99
Clean but some issues with specific room cleanliness mentioned.
Service
8.76
Staff was friendly and helpful, some issues reported with reception staff.
Location
9
Location praised in multiple reviews for being central and convenient.
Room Quality
7.45
Issues reported with bed comfort and noise from trams.
Amenities
8.48
Amenities were adequate; some comments about missing coffee supplies.
Value for Money
7.94
Price considered high for some guests but value perceived through service.
Food and Beverage
8.49
Restaurant and breakfast received positive mentions.
Overall Experience
8.26
Overall experience balanced between positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodations

The Central Plaza Hotel, located at Zurich's Central Square, offers soundproof rooms with free WiFi, a coffee machine, and complimentary gym access. Each room includes a minibar, satellite TV, and a private bathroom with premium toiletries.

Culinary Delights

Indulge in a dining experience at the Kings Cave grill restaurant or the Central 1 restaurant and bar, offering a variety of meals throughout the day. Enjoy live piano music in the evenings and dine al fresco at the Central Garden during the summer.

Prime Location

Situated next to Zurich's main railway station and the famous Bahnhofstraße shopping street, the hotel provides easy access to banks, churches, museums, and galleries. Immerse yourself in the vibrant culture of Zurich during your stay at Central Plaza Hotel.

Book now to experience luxury and convenience at Central Plaza Hotel.

Important information:

Please note that the number of garage parking spaces is limited and they have to be reserved in advance.

As a hotel guest, no Covid19 certificate (“Vaccinated, tested, recovered”) is required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.3
Based on 3616 reviews
Cleanliness: 7.99
Service: 8.76
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.26
M
Max solo_traveller gb
10
Pros:

Beautiful views over the river, friendly staff and convenient location

2026-06-13 via Nuitee
J
Jabir couple qa
10
2026-06-12 via Nuitee
O
Ouyporn couple se
10
2026-06-12 via Nuitee
R
Rachel couple au
5
Good for location, but a fairly average hotel.
Pros:

This property was in a great location, just a short walk to the old city, and the trams to the airport were right outside. Room was very clean as well.

Cons:

The shower wasn't very good, it was an 'over bath' shower and it didn't drain properly so you had water half way up your calf the whole time, shower head also sprayed out at such a weird angle that you soaked the place.

On check-in the girl was very friendly, but on check out, neither guys on the desk even acknowledged us, not even when we put the keys down. No hello, good morning, or goodbye, really average.

2026-06-12 via Nuitee
J
Jim couple gb
8
Very convenient location near the main railway station.
2026-06-11 via Nuitee
R
Reni couple gb
10
Wonderful
Pros:

Very nice and close to train station

2026-06-11 via Nuitee
L
Liliana solo_traveller mx
10
Pros:

Todo

2026-06-09 via Nuitee
O
Ouyporn solo_traveller se
10
Pros:

I had a wonderful stay at this hotel.
The staff was incredibly welcoming and helpful throughout my entire visit.

2026-06-09 via Nuitee
O
Oskar solo_traveller ch
9
2026-06-09 via Nuitee
J
Jei74 solo_traveller ch
9
2026-06-07 via Nuitee
C
cathryn couple us
7
2026-06-07 via Nuitee
M
Marie solo_traveller ch
3
Hôtel très médiocre
Pros:

Rien

Cons:

La vétusteté du mobilier et de l'équipement de la chambre

2026-06-06 via Nuitee
N
Niell solo_traveller gb
10
A great place to base a visit to Zurich
Pros:

Location was great.

The young lady who checked me in, and the young man who checked me out were excellent.

2026-06-06 via Nuitee
S
samet extended_group tr
5
Orta segment.
Pros:

Konumu

Cons:

Resepsiyondakilerin ilgisi, odaların büyüklüğü, kahvaltısı.

2026-06-06 via Nuitee
A
Ante solo_traveller hr
8
2026-06-05 via Nuitee
M
Makiko couple jp
7
快適でした。
Pros:

駅近で雰囲気のあるホテルでした。
ベットも広くて快適でした。

Cons:

コスパはよくなかったかな。

2026-06-05 via Nuitee
M
MEHMET EMRE couple tr
8
tekrar gelsem tercih ederim
Pros:

otelin konumu kesinlikle muazzam merkezi, özellikle tren ile şehre gelenler için resmen yürüme mesafesinde, otelin imkanları başarılıydı,oda büyüklüğü çok iyi,temizlik başarılı ve banyolar yenilenmişti.

Cons:

Genel olarak her ne kadar banyo vs bazı kısımlar yenilenmiş ve temiz olsa dahi eski bir otel olduğu belli. Bu bende pek negatiflik yaratmasa da genel olarak otelin daha kapsamlı bir yenilemeden geçme zamanı gelmiş, Oda fiyatı yüksek bulduk.

2026-06-04 via Nuitee
E
Etienne solo_traveller ch
5
Pros:

no water in room at arrival
air conditioning broken

Cons:

changed room after 1hour of air conditioning repair tries at 0h

2026-06-04 via Nuitee
A
Argelo couple us
7
2026-06-03 via Nuitee
A
Argelo couple us
9
Pros:

Centrally located

Cons:

Some of staff in lounge are not friendly enough

2026-06-03 via Nuitee