Renaissance Naples Hotel Mediterraneo

Hotels
•
Renaissance Hotels & Resorts
8.7 (338 reviews)
Via Ponte Di Tappia 25 , Naples , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Good Food
Cons:
Front Desk Service Issues
Need for Modernization

Categories

Cleanliness
8.15
General cleanliness mentioned positively, but some furniture issues.
Service
8.95
Mixed reviews, with concerns about the front desk staff, but positive feedback for servers and other staff.
Location
9.15
Conveniently located near tourist attractions, regarded highly by several reviewers.
Room Quality
8.45
Some concerns about room updates, but generally accepted as comfortable.
Amenities
8.65
Amenities like valet parking mentioned, but no specific negatives indicated.
Value for Money
8.65
Generally good value, although some felt prices were a bit high.
Food and Beverage
8.75
Breakfast and dining options praised positively.
Overall Experience
8.85
Overall experience reflects a mix of high points and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:49

Property Description

Stunning Rooftop Terrace with City Views
Admire the breathtaking view of Naples city centre from our rooftop terrace at Renaissance Naples Hotel Mediterraneo. Perfect for enjoying a relaxing breakfast or evening drinks with a backdrop of Mount Vesuvius.

Modern Comfort and Amenities
Relax in our contemporary guest rooms, each equipped with air conditioning, a minibar, and a 42-inch flat-screen TV. Unwind in the en suite bathrooms after a day exploring the bustling city.

Convenient Location and Facilities
Located in the main shopping area and business district, our hotel offers easy access to Galleria Umberto I, Via Toledo, and Naples Port. Take advantage of our well-equipped gym, sun terrace with a hot tub, and on-site restaurant serving a mix of international and local cuisine.

Book now for an unforgettable stay at Renaissance Naples Hotel Mediterraneo.

Important information:

Please note that extra beds and baby cots are upon request and are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 338 reviews
Cleanliness: 8.15
Service: 8.95
Location: 9.15
Room Quality: 8.45
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.85
N
Nelly • solo_traveller • it
9
2026-06-10 • via Nuitee
F
Franziska • couple • de
7
2026-06-08 • via Nuitee
M
Melissa • family_with_children • gb
1
We refused to stay as it was not as sold and was of very poor quality not what we would expect of a 4*
Pros:

We didn’t like anything about the property

Cons:

What appears to be mould on the room ceiling.
Poorly repaired walls unfinished decoration.
Worn out carpet
Worn out head board on main bed
Hole in the breakfast room wall that’s seems to be an unfinished repair
Tiny sauna only suitable for 1 person
Rubbish in the garden area
Flaking paint, bad attention to painting, lots of overlap onto woodwork etc
No indoor comfortable area by the bar to enjoy a drink other than the breakfast room.
Advertised as having spa facilities, but we were told on arrival that this is just the jacuzzi and the single person sauna cubicle.

Refused to refund and said we had to email someone

2026-06-06 • via Nuitee
D
Daniele • family_with_children • it
9
Pros:

Vista strepitosa su Golfo e Vesuvio. Disponibilità e professionalità dello staff. La posizione centralissima è particolarmente comoda per la visita della zone più importanti di Napoli.

2026-06-04 • via Nuitee
B
Bruno • couple • it
9
Gentilissimi, premurosi è una vista panoramica bellissima.
Pros:

Posizione centrale e comoda. Ottima vista su mare e Maschio Angioino. Struttura ottima e accogliente.

Cons:

Un pò fastidioso di notte quando gruppi di ragazzi nella vicina piazza fanno un po di baccano. Ma niente di insopportabile.

2026-06-02 • via Nuitee
E
Enrico • couple • it
9
2026-05-28 • via Nuitee
U
U1343SPgeorged • Couples
2
1
Pros:

It’s such a small hotel with the only benefit being the 11th floor view

2026-05-26 • via Tripadvisor
M
Maria Vittoria • extended_group • it
10
Pros:

Colazione ottima
Posizione ottima

2026-05-26 • via Nuitee
D
Dina • family_with_children • kz
8
2026-05-25 • via Nuitee
H
Hsinghsia • couple • tw
10
2026-05-24 • via Nuitee
M
MOHAMMAD REZA • couple • it
8
soggiorno passato troppo in fretta
Pros:

bel hotel, staff molto gentile, posizione e vista eccezionale

Cons:

bagno piccolo con poco spazio per appoggiare le proprie cose , un pò datato.

2026-05-23 • via Nuitee
J
Jeanny • couple • lu
10
We will come back
Pros:

Excellent view and safe location

Cons:

N/a

2026-05-22 • via Nuitee
E
Excursion219697 • Family
8
Nice hotel in Napoli
Pros:

Nice clean and well situated hotel. Food was very good, as was the overall experience.

2026-05-21 • via Tripadvisor
M
Matthew • solo_traveller • us
10
2026-05-19 • via Nuitee
A
António • couple • pt
10
A escolha que voltarei a fazer quando for a Nápoles
Pros:

A localização que permite acesso a todos os pontos de referência com facilidade, a zona segura, a limpeza e simpatia do staff

2026-05-18 • via Nuitee
R
Robert • family_with_children • pl
10
2026-05-17 • via Nuitee
M
ms_power • Business • Ireland
6
Needs improvement
Pros:

The Renaissance Hotel Mediterranean in Naples has some positives, but overall our stay was disappointing.

The rooms were comfortable, but they felt quite outdated. The bathroom setup was poor, with a shower over the bathtub that leaked water all over the bathroom floor every time it was used. The air conditioning was also very weak, and the room stayed too warm even with it turned up to the maximum setting.

Cleanliness was another issue. Dirty glasses were left in the room for five days, and the bathroom floor did not appear to be washed at all during our week-long stay. There was also a strong sewage smell in the hallway outside our room on the 8th floor for the entire week, which was very unpleasant.

On the positive side, the service in the lobby was very good, and the staff there were helpful and professional. However, breakfast was only mediocre and did not match the standard expected from a hotel of this level.

Overall, while the location and lobby service were good, the outdated rooms, poor air conditioning, cleanliness issues, bathroom leaks, and hallway smell made the stay fall below expectations.

2026-05-10 • via Tripadvisor
M
Maciej • couple • pl
9
Było świetnie - to oaza spokoju w sercu zwariowanego Neapolu:)
Pros:

Niezwykłe uprzejma i kompetentna obsługa. Widok z rooftop. Wygodne łóżko. Świetny bar na dole.

Cons:

Śniadania mogłyby być odrobinę bardziej urozmaicone, np.sery, wędliny czy warzywa.

2026-05-10 • via Nuitee
A
Adrian • family_with_children • pl
9
Pros:

Wspaniały widok na Neapol. Wyśmienite śniadania na tarasie. Bardzo pomocny personel.

2026-05-09 • via Nuitee
D
DANILO • solo_traveller • br
9
2026-05-07 • via Nuitee