DoubleTree Suites by Hilton Hotel Boston - Cambridge

Hotels
•
Doubletree by Hilton
8.7 (946 reviews)
400 Soldiers Field Road , Boston , us
+16177830090

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent customer service
Cleanliness of rooms
Great location
Quality food and beverages
Cons:
Check-out time too early

Categories

Cleanliness
8.45
The hotel is clean and has a good ambience.
Service
9.45
Exceptional customer service with multiple commendations for staff, especially Delmy and Edvin.
Location
8.95
Convenient location near HBS and other attractions.
Room Quality
8.45
Room condition was very clean and convenient.
Amenities
7.95
Standard amenities for a hotel at this rating.
Value for Money
8.45
Good value considering the service and location.
Food and Beverage
8.95
Delicious food and well-crafted drinks at the bar.
Overall Experience
8.95
Overall, a wonderful experience with multiple positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:12

Property Description

Riverfront Location
Located along the picturesque Charles River, DoubleTree Suites by Hilton Hotel Boston - Cambridge offers a serene escape in the heart of the city.

Dining Options and Leisure
Indulge in a culinary journey at Boathouse 400 with delectable meals served throughout the day, or unwind at Fusion Lounge with refreshing drinks and small bites. Take a dip in the swimming pool or enjoy a live jazz performance at Scullers Jazz Club, all within the hotel premises.

Convenient Amenities and Nearby Attractions
Each guest room is equipped with modern conveniences like a microwave, refrigerator, and cable TV, ensuring a comfortable stay. With complimentary WiFi and shuttle service to top attractions including Harvard Square and Fenway Park, exploring Boston is a breeze.

Experience the perfect blend of comfort and convenience at DoubleTree Suites by Hilton Hotel Boston - Cambridge. Book your stay now for an unforgettable getaway.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that basic WiFi is free. Premium WiFi is available for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 47 per day.

Location

Guest Reviews

8.7
Based on 946 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
T
Tracey • couple • gh
1
2026-07-05 • via Nuitee
A
Andreas • extended_group • gr
8
2026-07-04 • via Nuitee
X
xiuyan • solo_traveller • cn
10
Pros:

很好，希望有机会再入住

Cons:

如果提供接机更好

2026-07-03 • via Nuitee
X
xiuyan • solo_traveller • cn
10
Pros:

房间宽敞，可以有2个双人床。价格合理

Cons:

没有机场路线班车

2026-07-03 • via Nuitee
X
xiuyan • family_with_children • cn
9
心情极好，下次还会来入住
Pros:

很喜欢这家酒店，有免费班车，非常好，河景房景色很好，每天早上可看到热爱运动跑步，及划艇的人员，是一道靓丽风景线

Cons:

房费含早餐就好了，

2026-06-29 • via Nuitee
J
Jillian • couple • gb
9
Excellent Hotel, rooms were spacious and very clean. Staff were friendly and very attentive. Would definitely recommend.
Pros:

Fantastic hotel. Room was excellent. Very comfortable and extremely spacious. Daily cleaning service provided and fresh towels provided every day. Hotel had excellent facilities, great choice for breakfast, snack menu was good and quality of food and staff service was first class.

Cons:

Can’t think of anything that did not meet an expectation.

2026-06-28 • via Nuitee
J
JoAnna • family_with_children • us
10
Overall a nice stay and clean rooms.
Pros:

Very nice and clean. Rooms felt luxurious and the view was amazing.

Cons:

The only thing we didn’t like was the pool. Felt a bit unkept and there kept being issues with getting into the door. Water could use better upkeep with chemicals. We also checked in on a Wednesday and discussed how we would be using the pool. They did not mention that the pool was rented out on Wednesdays and saturdays for swim classes for 3 hours. We had to get out of the pool after less than an hour due to this and our daughter was very upset as it was her birthday. Definitely should let people know this upon arrival.

2026-06-28 • via Nuitee
T
Tanya • couple • gb
10
Fantastic place to stay. Couldn't fault any aspect.
Pros:

Room wa
s spacious, comfortable and very clean. Staff were very friendly and helpful.

Cons:

Nothing

2026-06-24 • via Nuitee
A
Aránzazu • family_with_children • es
8
2026-06-23 • via Nuitee
P
Pankaj • couple • in
9
Great staff and service. Keep it up
Pros:

Location and view

Cons:

No value for money

2026-06-22 • via Nuitee
R
Robert • extended_group • gb
9
Fantastic
Pros:

Brilliant

Cons:

Customer service

2026-06-20 • via Nuitee
S
S4833KEleone • Solo travel
10
Amazing team over all
Pros:

I wanted to take a moment to recognize Heather from Night Audit. She consistently goes above and beyond for guests, and her kindness and professionalism are a big reason I keep coming back.

There was a time when I found myself in a really difficult situation late at night, close to midnight, and I wasn’t sure what I was going to do. Despite how late it was, Heather took the time to help me and made sure I was able to get checked in so I would have a place to stay before work the next morning. What could have been an incredibly stressful night ended with me feeling taken care of and supported.

Since then, every time I stay here, I always look to see if Heather is working. She is welcoming, compassionate, and genuinely cares about the people she helps. It’s rare to find someone who puts so much effort into making guests feel valued, especially during the overnight hours. Employees like Heather make a lasting impression, and she deserves recognition for the exceptional service she provides. Thank you, Heather, for always going the extra mile!

2026-06-19 • via Tripadvisor
A
Anthony • solo_traveller • gb
10
Excellent hotel due to location and staff who were extremely helpful.
Pros:

Spacious, tidy, clean, facilities, equipment and the World Cup shuttle bus!

Cons:

Nothing

2026-06-19 • via Nuitee
S
Steven • family_with_children • gb
9
2026-06-18 • via Nuitee
E
Elena • couple • ch
7
Pros:

Very spacious room

Cons:

Reception staff was quite short and unresponsive - eg in 5 days during our stay in spite of asking every day - we did not get toiletries refilled

2026-06-16 • via Nuitee
B
belinda • couple • us
7
Pros:

Loved the view of the river. But overpriced for the one night. Parking was 47.00 for overnight thought it could've had a discount since we were staying there. There was a cheaper price for the same night with Booking.com and I did send a message about it and I never got a response. From now on I will book either directly with future hotels or another booking site.

Cons:

See above

2026-06-15 • via Nuitee
K
Kateryna • family_with_children • us
10
2026-06-15 • via Nuitee
H
Hsin ya • couple • tw
10
2026-06-13 • via Nuitee
K
Karina • couple • us
8
2026-06-12 • via Nuitee
F
francesco • family_with_children • it
8
Convenient for Harvard business School
Pros:

Large clean room

Cons:

Noisy

2026-06-08 • via Nuitee