Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food options
Cons:
Road noise
Some amenities overpricing

Categories

Cleanliness
8.3
Specific sentiment from text, as some rooms mentioned noise issues.
Service
9.3
Staff was described as very friendly and attentive.
Location
8.8
Location praised for interesting surrounding area and proximity to attractions.
Room Quality
8.8
Rooms were generally comfortable and clean, with some outdated furniture.
Amenities
8.8
Good gym and pool area; some amenities received praise.
Value for Money
8.8
Overall good value for the services provided, but some price points noted as high.
Food and Beverage
9.3
Breakfast and restaurant food received high praise, particularly local dishes.
Overall Experience
9.1
A generally positive experience with minor issues that didn't significantly detract.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:26

Property Description

Prime Location

Mercure Hotel Alameda sits in the heart of Quito, just steps away from the vibrant Artisan Market on Avenida Amazonas. Immerse yourself in the bustling energy of the city's showcase shopping street within the Mariscal Sucre district.

Comfort and Convenience

Each guest room at Mercure Hotel Alameda offers modern amenities such as satellite TV, WiFi, and a safety-deposit box. Start your day with an early breakfast and enjoy the convenience of a coffee station available all morning. Indulge in a culinary journey at Restaurant Spicy or grab a treat from the French bakery on-site.

Business and Leisure

Whether you're here for work or play, take advantage of our 24-hour business centre, versatile event halls, and well-equipped fitness centre. Explore nearby cultural attractions like Casa de Cultura Ecuatoriana, just a short walk away.

Ready to experience the best of Quito? Book your stay at Mercure Hotel Alameda now.

Important information:

The use of wet areas may require reservation and restrictions apply for children under 12 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    People 12 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 518 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.1
T
tectonicad • Family
10
Very good food and sevice
Pros:

The food was excellent, the service was very good—they were very friendly—and the atmosphere was welcoming.

2026-07-24 • via Tripadvisor
E
eil0nw • Couples
10
Excelent dinner
Pros:

Spicy restaurant was excelent, special thanks to Robert for his atention

2026-07-23 • via Tripadvisor
L
Luis • solo_traveller • pe
6
Puede mejorar
Pros:

la amabilidad del personal , la habitación muy cómoda

Cons:

el wifi muy inestable incluso no funcionaba bien el zapping

2026-07-23 • via Nuitee
L
Luis • solo_traveller • pe
6
Agradable pero puede mejorar
Pros:

La amabilidad del personal y la habitacion comoda

Cons:

La conexion malisima era inestable , incluso no funcionaba bien el zapping para TV y paraba desconectandose

2026-07-22 • via Nuitee
V
Vicky • couple • us
9
Pros:

The staff were excellent. The pool area was relaxing after a long day of exploring.

2026-07-20 • via Nuitee
F
francesco • solo_traveller • it
9
2026-07-20 • via Nuitee
J
JosephineByrne • Solo travel
10
Great experience at Spicy Restaurant, Quito.
Pros:

Robert gave me perfect attention and my meal was lovely. Thanks also to the team in the kitchen.

2026-07-19 • via Tripadvisor
P
Paula • couple • co
10
Hotel magnífico 👌🏻
Pros:

Excelente atención por todo el personal de: recepción, restaurante, cafetería y el bar. Las habitaciones muy cómodas. El menú del desayuno en la cafetería delicioso y buen precio porque nuestro alojamiento no incluía desayuno. El aseo excelente. Está ubicado a 3 cuadras del metro. La zona de spa es preciosa, para una próxima oportunidad aprovecharemos este lugar. Nos ubicaron en una habitación que no se ajustaba a la seleccionada y nos cambiaron sin problema. Siempre están dispuestos a atender cualquier necesidad del cliente. Nos hicieron sentir como en casa.

Cons:

Sin comentarios.

2026-07-19 • via Nuitee
D
Dirk • couple • de
7
Pros:

Das Frühstück war gut und bot eine reiche Auswahl.

Cons:

Der Service im Restaurant hätte besser sein können.

2026-07-17 • via Nuitee
R
RGCanada82 • Family
10
Delicious, and fantastic service!
Pros:

Fantastic meal, even better service from Angel! He had great recommendations and accommodated our dietary restrictions easily. Would return in a heartbeat!

2026-07-15 • via Tripadvisor
A
Angeles • couple • us
10
Great Place To stay 👍
Pros:

Great Place To stay 👍

Cons:

Great Place To stay 👍

2026-07-13 • via Nuitee
M
Moises • couple • ec
10
Pros:

Excelente habitación

2026-07-12 • via Nuitee
K
Kuljit • couple • gb
8
Pros:

Overall nice property

Cons:

Location. Not many good places to visit or eat in close proximity

2026-07-10 • via Nuitee
M
Marianella • couple • us
10
2026-07-10 • via Nuitee
P
Paula • couple • co
9
Excelente Hotel👌🏻
Pros:

Todo el personal muy atento, la limpieza de las habitaciones y del hotel excelente. El desayuno muy variado para los diferentes gustos. La ubicación muy buena.

Cons:

El ruido de un motor de ventilación se prende y apaga en forma automática, se siente mucho en horas de la noche.

2026-07-09 • via Nuitee
D
Deych • extended_group • us
10
Amazing place, facilities and staff. Thank you!
Pros:

breakfast was excellent! Amazing! delicious

Cons:

all was great

2026-07-08 • via Nuitee
F
Fabio • couple • co
10
2026-07-07 • via Nuitee
P
Pablo • couple • ec
9
Excelente
2026-07-06 • via Nuitee
F
Fabio • couple • co
9
2026-07-06 • via Nuitee
B
Blanca • solo_traveller • es
8
2026-07-05 • via Nuitee