Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great food options
Cons:
Road noise
Some amenities overpricing

Categories

Cleanliness
8.3
Specific sentiment from text, as some rooms mentioned noise issues.
Service
9.3
Staff was described as very friendly and attentive.
Location
8.8
Location praised for interesting surrounding area and proximity to attractions.
Room Quality
8.8
Rooms were generally comfortable and clean, with some outdated furniture.
Amenities
8.8
Good gym and pool area; some amenities received praise.
Value for Money
8.8
Overall good value for the services provided, but some price points noted as high.
Food and Beverage
9.3
Breakfast and restaurant food received high praise, particularly local dishes.
Overall Experience
9.1
A generally positive experience with minor issues that didn't significantly detract.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:26

Property Description

Prime Location

Mercure Hotel Alameda sits in the heart of Quito, just steps away from the vibrant Artisan Market on Avenida Amazonas. Immerse yourself in the bustling energy of the city's showcase shopping street within the Mariscal Sucre district.

Comfort and Convenience

Each guest room at Mercure Hotel Alameda offers modern amenities such as satellite TV, WiFi, and a safety-deposit box. Start your day with an early breakfast and enjoy the convenience of a coffee station available all morning. Indulge in a culinary journey at Restaurant Spicy or grab a treat from the French bakery on-site.

Business and Leisure

Whether you're here for work or play, take advantage of our 24-hour business centre, versatile event halls, and well-equipped fitness centre. Explore nearby cultural attractions like Casa de Cultura Ecuatoriana, just a short walk away.

Ready to experience the best of Quito? Book your stay at Mercure Hotel Alameda now.

Important information:

The use of wet areas may require reservation and restrictions apply for children under 12 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    People 12 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 492 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.1
P
Peter • solo_traveller • de
10
2026-06-08 • via Nuitee
P
Peter • solo_traveller • de
10
2026-06-08 • via Nuitee
G
GARY • couple • us
10
Pros:

Made to feel welcome

Cons:

Everything

2026-06-05 • via Nuitee
P
Peter • solo_traveller • de
10
Pros:

Zimmer war sehr gross und komfortabel. Frühstück war sehr gut. Personal ist sehr freundlich und hilfsbereit.

Cons:

-

2026-06-03 • via Nuitee
E
Emilio Padilla • couple • ec
8
Estancia conveniente
Pros:

Ubicación estratégica y zonas húmedas muy buenas

Cons:

Mejorar la limpieza de la habitación

2026-06-02 • via Nuitee
D
Diogo • solo_traveller • br
8
2026-06-02 • via Nuitee
A
ANGELO • couple • it
9
Pros:

Colazione e ristorante Spicy

2026-06-01 • via Nuitee
Y
Yumiko • solo_traveller • jp
9
Great Hotel for early departure
Pros:

* Available time of breakfast from 4:00a.m., which was the main reason we chose Mercure
* Professional receptionists & helpful staff at the restaurant
* Nice buffet breakfast
* Detox water at Lobby
* Water Dispenser at Corridor
* Spacious room
* Good location to walk around
* Pool & GYM

Cons:

The glass partition designed to prevent water leakage was short, therefore water splashed onto the floor of the bathroom. There was no tissue paper.

2026-06-01 • via Nuitee
K
K3634IDkimj • Friends getaway
10
Highly revommended!
Pros:

Exceeded expectations in all areas.

Our waiter Pablo at Spicy is amazing!

2026-05-28 • via Tripadvisor
M
Marcos • couple • us
10
2026-05-28 • via Nuitee
E
Edyta • solo_traveller • gb
7
Nice place to stay
Pros:

Very nice hotel with friendly and helpful staff

Cons:

During the breakfast I feel a bit uncomfortable as they make some changes between the tables and chairs. I had the impression that they wanted me to rush with my breakfast even if I was still on time. The food in the hotel's coffee shop was not very fresh and tasty but besides the restaurant's issues everything was really ok.

2026-05-26 • via Nuitee
G
Guy • family_with_children • il
9
2026-05-25 • via Nuitee
I
ilhui • family_with_children • mx
10
Amazing stay
Pros:

We love staying at Mercure. The location is great, staff is friendly and very helpful and the heated pool is definitely our favorite.
Will be back soon 😌

Cons:

Maybe the shower heads can have a deep cleaning so the water can run through it better.

2026-05-24 • via Nuitee
G
Guy • couple • il
9
2026-05-23 • via Nuitee
G
Guy • extended_group • il
9
2026-05-23 • via Nuitee
J
Janna • solo_traveller • us
10
2026-05-23 • via Nuitee
C
Carlos • couple • ec
9
2026-05-19 • via Nuitee
L
lizkF2928XK • Friends getaway
10
Great restaurant
Pros:

Excellent restaurant, appreciated the hospitality and service from Pablo. Hotel is very comfortable and location is great.

2026-05-18 • via Tripadvisor
T
Teresa • solo_traveller • ec
10
Me sonaron las campanas de la iglesia 8am..!
Pros:

Nosotros fuimos por nuestro aniversario y tuvieron el detalle de recibirnos con un postre de cortesía en la habitación..

Cons:

Que me sonaron las campanas de la iglesia 8 am jajaja en realidad me encantó..! A si... las almohadas pueden ser más suaves jeje

2026-05-18 • via Nuitee
N
natashalJ910VF • Friends getaway
10
Fantastic Service. Fantastic Food
Pros:

Angel was our server for multiple meals on our stay. He is prompt, a great communicator and upholds high quality service. The food was amazing and we loved our experience at the Spicy Restaurant.

2026-05-13 • via Tripadvisor