Leonardo Hotel Cork

Hotels
•
Leonardo Hotels
8.2 (6670 reviews)
Anderson's Quay , Cork , IE
+353 21 494 3000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise from outside
Room service issues
Some facilities could be improved

Categories

Cleanliness
7.98
Most guests mentioned clean and organised rooms.
Service
8.45
Friendly and professional staff were frequently praised.
Location
8.49
Positive comments on the central location and convenience.
Room Quality
7.94
Rooms were comfortable but some had noise issues.
Amenities
8.17
Decent amenities, but some guests suggested improvements.
Value for Money
8.13
Perceived good value for the price.
Food and Beverage
8.28
Breakfast received good feedback, though some items were noted as dry.
Overall Experience
8.15
General satisfaction with the stay, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:15

Property Description

Modern and Spacious Rooms
Experience comfort in our modern rooms at Leonardo Hotel Cork featuring DREAM beds, flat-screen TVs, and spacious bathrooms with spa toiletries.

Dining Options
Indulge in a delicious buffet breakfast, savor international dishes at our contemporary restaurant, or enjoy lunch and snacks at the bar, all within the hotel premises.

Convenient Location
Located on Anderson’s Quay overlooking the River Lee, our hotel is just a short walk from Kent Station and popular attractions like the Merchants Quay Shopping Centre and St. Patrick’s Street.

Book your stay at Leonardo Hotel Cork - Formerly Jurys Inn for a memorable experience in Cork!

Important information:

When booking 9 rooms or more, different policies and additional supplements will apply.

Please note the hotel is accepting cashless payments only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Location

Guest Reviews

8.2
Based on 6670 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.28
Overall Experience: 8.15
A
Aisling • couple • ie
10
Great location and wonderful staff.
Pros:

The hotel was perfect for our needs as it was qell located, very accessible and had great amenities. The staff were friendly and helpful. We appreciated the comfort of the rooms also.

Cons:

When we stayed there were works happening so the car park was not accessible on the Monday.

2026-10-31 • via Nuitee
M
Mark • couple • gb
10
2026-10-31 • via Nuitee
S
Slavomír • solo_traveller • cz
10
2026-10-31 • via Nuitee
A
ANTONIO • family_with_children • es
5
Alojamiento bastante antigüo, cuidado porque primero te dicen una cosa y luego hacen la otra....
Pros:

La ubicación

Cons:

Durante el check-in se me dijo que podría dejar el coche al día siguiente, pero en el check-out me indicaron que tenía que sacar el coche con la excusa de que iban a empezar una obra. Cosa que ya sabía que era mentira y de hecho, me pasé por el parking antes de irme de la ciudad y estaba vacío. Me parece muy mal que me mintiesen.

2026-10-30 • via Nuitee
D
Dániel • family_with_children • hu
10
Pros:

Close to the city center, good overview to the river.

2026-10-30 • via Nuitee
M
Maxvalou11 • family_with_children • fr
9
Pros:

L'emplacement

2026-10-30 • via Nuitee
C
Colin • solo_traveller • au
9
Location was fine, close to the town centre but not quite in the centre and close to buses and train
Pros:

Room was fine, restaurant AB’s staff very good, but like many places in Ireland accommodation is very, very expensive

Cons:

Cost of accommodation

2026-10-30 • via Nuitee
A
Anne • solo_traveller • ie
8
Pros:

Right in the centre of Cork, close to everything. Staff are efficient and friendly. Room clean and comfortable. Have stayed in Leonardo in other locations - always reliable.

2026-10-30 • via Nuitee
S
Sean • family_with_children • ie
8
Pros:

Friendly staff, good location. Really comfy bed

Cons:

Carpet in room had a few dodgy looking stains

2026-10-30 • via Nuitee
B
Bryony • solo_traveller • gb
7
Well located and priced with friendly staff
Pros:

Great location

Cons:

Hard mattress and pillows

2026-10-29 • via Nuitee
K
Kevin • family_with_children • ie
5
Pros:

Great staff. Slept very well

Cons:

Shower was broken. Pipe was broke so water shot at me. Also car park was confusing to get in and out of and surrounding area wasn't great.

2026-10-29 • via Nuitee
C
Cian • extended_group • ie
1
Extremely poor customer service, unreasonable treatment of paying guests and a complete lack of hospitality or common se
Pros:

Should have been a good stay. Good facilities in a good location, but unfortunately is run very poorly.

Cons:

I have stayed in plenty of hotels over the years, but my experience at the Leonardo Hotel Cork was genuinely one of the worst I have encountered.

On my final night, my girlfriend joined me at the hotel and we returned to the property together, only to be told that we would not be allowed access because she was not named on the booking. Despite explaining that I had paid for the room, and that we were not exceeding the room’s occupancy limit, the hotel staff refused to let us in.

I find this absolutely ridiculous. When you pay for a hotel room, you are paying for the accommodation, not purchasing access exclusively for one named individual regardless of the circumstances. There was no overcrowding, no additional demand on hotel facilities and no apparent legitimate reason why this situation could not have been handled reasonably and professionally.

What made the experience particularly frustrating was the complete lack of common sense or willingness to accommodate a paying guest. Rather than attempting to resolve a relatively straightforward situation, the staff chose to take an unnecessarily rigid and confrontational approach, leaving me feeling like I was being treated as an inconvenience despite having paid to stay there. Both the hotel manager and the security staff could not have been less cooperative, suggesting I should come in and leave my girlfriend alone on the street.

Hospitality is supposed to be about making guests feel welcome and comfortable. Unfortunately, Leonardo Hotel Cork managed to achieve the exact opposite. I would strongly question staying here again and would struggle to recommend it to anyone based on this experience.

An incredibly frustrating end to what should have been a straightforward hotel stay.

2026-10-29 • via Nuitee
J
Jenny • solo_traveller • gb
7
Great location and staff, but needs updating
Pros:

Staff were particularly friendly and helpful, especially in responding to my bringing 'noisy neighbours' to their attention (it was the Jazz Festival weekend). However, Emma (reception) was especially brilliant going 'above and beyond' in helping me get sorted with an extra night's stay and onward travel arrangements for the following day when my flight back to England was cancelled at short notice.

Cons:

I understand the hotel is about to undergo refurbishment and I can see why: While everything was clean, comfortable and welcoming, the building is a little dated and sad in some areas, and the plumbing definitely needed some attention - 'rumblings' in the pipework unless shower was turned on fully, and chips in bath enamel,

2026-10-29 • via Nuitee
M
Michele • family_with_children • ie
10
Pros:

I was there with my Son for two nights, he had hospital appointment .We had a really lovely stay at this hotel.The staff were so friendly and helpful, We had a meal in the bar both nights,which was beautiful.The hotel is so near the bus station and city centre. We will definitely stay there again

Cons:

Only thing was that cash is not excepted.

2026-10-29 • via Nuitee
K
Karin • family_with_children • at
9
Empfehlenswertes Hotel in einer tollen Stadt
Pros:

Die Lage ist großartig, das Personal sehr freundlich. Frühstücksbuffet kann täglich dazugebucht werden, die Auswahl am Buffet ist sehr gut. Es war kein Straßenlärm zu hören, obwohl das Hotel sehr zentral liegt. Bushaltestellen, Geschäfte und das Stadtzentrum ganz in der Nähe. Klare Empfehlung für alle, die eine wunderschöne, lebendige Stadt in Irland kennenlernen wollen.

Cons:

Es ist kein Kleiderschrank im Zimmer, aber für unseren Kurzaufenthalt war das in Ordnung.

2026-10-29 • via Nuitee
D
Darren • couple • ie
10
2026-10-29 • via Nuitee
B
Bernie • family_with_children • ie
10
2026-10-28 • via Nuitee
A
Alfred • family_with_children • es
8
Pros:

Ubicación.

Cons:

No hay nevera en las habitaciones.

2026-10-28 • via Nuitee
A
Antonija • family_with_children • hr
10
2026-10-28 • via Nuitee
L
Liviu • family_with_children • ch
9
Pros:

Almost everything

Cons:

-

2026-10-28 • via Nuitee