Quality Hotel & Suites At The Falls

Hotels
•
Quality Inn
6.5 (2643 reviews)
240 First Street , Niagara Falls , us
+1 716-406-4132

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Amenities not as advertised

Categories

Cleanliness
4
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and unkempt carpets.
Service
9
Staff were mentioned positively several times, providing good service and assistance.
Location
9
The location received consistent praise for being close to attractions and amenities.
Room Quality
6
Some concerns about room conditions, such as maintenance issues and outdated furniture.
Amenities
5
Mixed reviews on amenities, with complaints about the closed pool and limited breakfast options.
Value for Money
6.5
Guests expressed varying opinions on value, with some considering it acceptable despite issues.
Food and Beverage
5.5
Breakfast quality received negative feedback, but some guests appreciated the convenience.
Overall Experience
7
The overall sentiment indicated a mixed experience, balancing the positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:26

Property Description

Luxurious Amenities and Prime Location

Indulge in comfort and convenience at Quality Hotel & Suites At The Falls. Each room is thoughtfully equipped with modern essentials like a refrigerator, microwave, and a coffee maker. Unwind in the indoor pool or hot tub after a day of exploring nearby attractions like Maid of the Mist and Seneca Niagara Casino.

Close Proximity to Major Attractions

Located just steps away from Niagara Falls State Park and a short distance from Hyde Park Golf Course, our hotel offers the perfect blend of relaxation and entertainment.

Modern Comforts and Entertainment

Stay connected with free Wi-Fi and enjoy your favorite shows on the flat-screen cable TV. With a hairdryer, clock radio, and a work desk in every room, Quality Hotel & Suites At The Falls ensures a pleasant stay for all guests.

Book now and experience the ultimate stay at Quality Hotel & Suites At The Falls!

Important information:

Credit card provided during the time of reservation is authorized upon cancelation policy expiration for first night's room and tax.
Credit card can be changed upon arrival if preferred.
Authorization released upon check out.

Should the credit card decline an attempt will be made to reach guests prior to cancelation.

If a valid authorization is not secured the reservation may be canceled at management's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 2643 reviews
Cleanliness: 4
Service: 9
Location: 9
Room Quality: 6
Amenities: 5
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7
B
Bethany • couple • gb
10
2026-07-25 • via Nuitee
C
Chetan Kumar • solo_traveller • in
4
Good location but not value for money
Pros:

Near to the Niagara Falls

Cons:

No sufficient parking facility. The QR code given by hotel reception didn't work at the next building parking also. I had to pay regular parking fees. The receptionist then said it's not on their option to refund and no solution was provided. Breakfast was not good and very few options were there. Need improvements in all of these

2026-07-25 • via Nuitee
S
Satender • family_with_children • us
7
Overall it was a good experience
Pros:

All was very nice except parking of vehicle

Cons:

The parking lot was always full but not by the guest vehicles. It was full by other outside vehicles may be by the friends of staff working in the hotel.

2026-07-25 • via Nuitee
O
Oksana • family_with_children • us
7
2026-07-25 • via Nuitee
A
Artem • family_with_children • us
1
2026-07-24 • via Nuitee
K
Kelly • solo_traveller • us
2
The no quality inn
Pros:

Location was good

Cons:

Door did not have a metal plate for door handle and lock, it did lock but, it wouldn't have taken much to kick it open.
Sink had not been cleaned and had a louggie in it.

2026-07-24 • via Nuitee
R
Reginold • family_with_children • gb
7
2026-07-24 • via Nuitee
L
lucian1977 • solo_traveller • ca
10
Pros:

Proche de tout et le petit déjeuner excellent.

2026-07-24 • via Nuitee
T
Tameka • family_with_children • us
10
I love the staff room clean
Pros:

We did not have to move are vehicle everything was in walking distance

Cons:

Everything were good but some of the guests were rude

2026-07-24 • via Nuitee
O
Olaf • family_with_children • us
6
Für eine Nacht ausreichend
Pros:

Die falls waren gut zu Fuß erreichbar
Das Feuerwerk haben wir aus dem Hotelzimmer sehen können.

Cons:

Schon recht runtergekommen
Frühstücksbuffet war selbst für amerikanische Verhältnisse mau und wenig bis kein Platz für die Menge an Gästen.

Die Preise für ein Essen im hoteleigenen fastfood Bar sind unverschämt teuer

2026-07-23 • via Nuitee
A
Aleksandra • solo_traveller • pl
6
Pros:

Bliskość parku Niagara Falls

Cons:

Bardzo słabe śniadanie

2026-07-23 • via Nuitee
K
Krall • solo_traveller • us
6
Pros:

That it was close to everything

Cons:

The beds were hard as rocks. Behind the beds were not thd cleanest, the bathrooms were not the cleanest.

2026-07-22 • via Nuitee
W
Windy • solo_traveller • us
6
Pros:

Great location, comfortable bed, very helpful and nice staff

Cons:

Hotel needs renovation, small bathroom

2026-07-22 • via Nuitee
A
Anthony • couple • us
10
The stay was Ok due to some of the Staff that we met they were excellent but overall cleanliness was our only issue
Pros:

The Property was Great as far as location goes

Cons:

It could have used some a lot more TLC
Lots of Spider webs Especially in the swimming Pool area, stains in the rooms

2026-07-22 • via Nuitee
A
Atif • couple • us
4
Insufficient parking space
Pros:

Great location

Cons:

The hotel has very few parking spaces. Ended up parking in a garage for a fee.

2026-07-22 • via Nuitee
S
Sánchez • solo_traveller • us
9
Pros:

Buena ubicación

Cons:

La cafetería estaba sucia

2026-07-22 • via Nuitee
P
Prakash • solo_traveller • us
1
Pros:

Receptionist was too rude

Cons:

O out of 10

2026-07-22 • via Nuitee
D
Deepsingh • extended_group • us
4
Pros:

Location

Cons:

Carpets, breakfast , parking

2026-07-22 • via Nuitee
A
Amit • family_with_children • us
5
2026-07-20 • via Nuitee
M
Martina • couple • bg
7
Добра локация
Pros:

Локацията е удобна, автогарата е точно до хотела. Водопадите са на пешеходно разстояние от хотела.

Cons:

Не беше добре почистено в стаята, имаше мазилка от тавана по пода. Но мисля че целият район е такъв и не може да се очаква много, преобладават индийците. За закуска няма нищо солено ,главно хляб и гофрети, поне яйца да имаше или зеленчук (домат или краставица) за хляба.

2026-07-20 • via Nuitee