Heathman Hotel

Hotels
9 (1329 reviews)
1001 Southwest Broadway at Salmon , Portland , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Food quality
Valet parking
Cons:
Cleanliness issues
Service inconsistencies
Outdated facilities

Categories

Cleanliness
8.25
The review describes the floor as filthy and sheets with hair, indicating poor cleanliness.
Service
9.25
There were multiple complaints about service during the stay, suggesting a below-average experience.
Location
10
The location was specifically mentioned as liked, indicating a strong positive sentiment.
Room Quality
7.25
The room was criticized for being outdated and having an old mattress and TV, reflecting poor room quality.
Amenities
9.25
Amenities like valet parking and breakfast were appreciated, though construction impacted experience.
Value for Money
8.75
The hotel was described as overpriced and outdated, suggesting poor value for money.
Food and Beverage
10
Breakfast and Happy Hour food received favorable comments, indicating good food and beverage options.
Overall Experience
9.25
Overall experience affected by several issues noted, but some positives remain, balancing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:46

Property Description

Luxurious Accommodations
Experience the ultimate luxury at The Heathman Hotel, located just 2 blocks from the Max Light Rail Train in Portland’s vibrant cultural district. Indulge in well-appointed rooms with free Wi-Fi, Bluetooth clock radios, and plush bathrobes. Upgrade to a suite for extra space, 2 TVs, and in-room fitness equipment.

Top-Notch Amenities
Enjoy a variety of amenities including a gym, library, art gallery, and business center. Unwind with in-room massages or explore the city with the help of the concierge. Pet amenities, local-inspired minibars, and custom pillow options ensure a comfortable stay.

Prime Location
Discover Portland's attractions just steps away - from the Portland Art Museum to the Oregon Zoo. With Portland State University and the Japanese Garden nearby, The Heathman Hotel offers the perfect blend of convenience and luxury.

Book your stay at The Heathman Hotel for an unforgettable experience in Portland!

Important information:

The daily guest amenities fee includes:
- Daily Morning Coffee Station (6am-9am)
- Event Calendar for Weekly Programing
- In room Coffee and Tea featuring Stumptown Coffee & Smith Tea
- Complimentary Standard WiFi
- Fitness Center featuring Peloton Bikes & Lululemon Mirror
- Complementary Bike Rentals
- $15 off Food and Beverage at The Tavern
- In room Pet Amenities and Dog Treats at the reception
- Farmer's Market Curated List of Vendors for the local market
- Discounted tickets to Oregon Symphony shows and White Bird Ballet

Please note that pets will incur an additional charge of per $USD50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

9
Based on 1329 reviews
Cleanliness: 8.25
Service: 9.25
Location: 10
Room Quality: 7.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 10
Overall Experience: 9.25
N
Nicole family_with_children de
10
Liebevoll renoviertes Stadthotel
Pros:

Altes, perfekt renoviertes Gebäude im Kolonialstil (im Erdgeschoss). Im Barbereich Holzpaneelen an den Wänden, offene Treppe ins erste Stockwerk, wirklich sehr schön.
Kleines Fitnessstudio vorhanden. Sehr nettes Personal. Wir hatten ein Upgrade auf eine Suite, die wirklich toll war. Gutes Frühstück von kleiner Karte, da die Küche gerade auch renoviert wird. Valet Parking vorhanden.
Zentral gelegen.

Cons:

Die Aussicht aus unserem Zimmer ging auf die Wand des Nachbargebäudes.

2026-08-07 via Nuitee
T
Travis couple us
9
2026-08-06 via Nuitee
T
Travis solo_traveller us
9
Cons:

For that kind of value the snickers should be complimentary.

2026-08-06 via Nuitee
S
Simmin couple us
9
Super stay in a comfortable room with convenient location and friendly staff
Pros:

The Heathman was everything we needed - clean, friendly staff, walkable location. Nice library and lounge areas.They were able to provide a hypoallergenic room after we checked into another hotel & realized we couldn’t stay in the room ( I have chemical sensitivities & the other hotel room reeked of fragrance from cleaning products). We especially want to shout out front desk person, Destiny, who is exceedingly patient and gracious to all manner of guests. We would definitely stay here again.

Cons:

For some reason, there was no fan in the bathroom… Perhaps it was broken? The room was cozy, so a fan/vent would’ve been very helpful.

2026-07-22 via Nuitee
B
Bruce couple us
8
2026-07-21 via Nuitee
J
Jennifer solo_traveller ca
6
Decent stay for a decent price.
Pros:

The room was nicely designed and spacious, except the bathroom was extremely small, though usuable. The hotel is nicely designed and updated. The staff were pleasant enough, but not overly friendly or helpful.

Cons:

The issue was at the restaurant. They were understaffed and overly busy for breakfast. I never got my breakfast even after waiting 45+ minutes and their espresso machine was also broken, so no coffee either.

2026-07-21 via Nuitee
S
Sherrill couple us
7
Short and just okay. The ladies waiting on us at breakfast were great!!
Pros:

The location was great and the room was comfortable and clean.

Cons:

The staff were overwhelmed and arguing with each other inappropriately. There was no response to an early check-in and for those that had confirmed it was not really honored timely. It was complete chaos and the bar was not open to accommodate those that were waiting.

2026-07-19 via Nuitee
H
h22101 Couples McLean, Fairfax County, Virginia
10
Very comfortable old Portland hotel
Pros:

We actually booked the Heathman by accident. We'd stayed at the Benson recently, and I mixed them up, since they're both famous old Portland hotels. My husband said he was very happy we stayed here. He enjoyed the breakfast. I rank the fitness center among the best I've been to, other than those that are health clubs open to outside the hotel. It's relatively large, airy, well-lit, exceptionally well-maintained, has a Peloton, the windows were open, and the fridge is stocked with bottled water and cold towels. The location is excellent, with a MAX station very close, a farmer's market on Wednesdays behind the building, and it's right next to the Schnitzer. The prices are reasonable. The valet parking works very well. The bedding is very comfy, especially the down pillows, and the bathroom is tight but works. There was one thing needing fixing in the shower - the soap holder. Otherwise no issues.

2026-07-09 via Tripadvisor
K
Kathleen couple us
7
Pros:

The suite was beautiful and spacious. The extra blanket we requested came quickly. The staff was courteous.

Cons:

The sink drain stopper was not functioning and we had to go under the counter each time we used it to get the water to drain. The coffee service downstairs was poorly done. The coffee was like water, no flavor. We used the French press provided in the room but everything had to be transported to the bathroom outer sink counter and the supplies were barely enough to make 2 cups of coffee apiece.

2026-07-06 via Nuitee
S
suzannem887 Friends getaway
10
The Heathman Hotel is a gem!
Pros:

Four of us from different parts of the country met in Portland Oregon. The hotel is fabulously located for walking to restaurants, getting to the Portland Spirit, the Saturday market, the Oregon Historical Society (awesome museum), Portland Art Museum (David Hockney exhibit!!). It is also easy to get an Uber up to the Japanese and Rose Gardens (definitely worth the trip if in bloom).
The rooms were nice and clean. The staff was extremely helpful. Breakfast was easy and they were giving a credit for eating there. Cocktails in the bar were relaxing. We would all stay there again.

2026-07-04 via Tripadvisor
B
Bridget couple us
10
We stayed two nights and could walk to museum, farmers market, river, etc.
Pros:

Location! Size and staff

2026-07-03 via Nuitee
K
Kamuelahawaii Family Waimea, Island of Hawaii, Hawaii
4
New Management Destroys Old World Charm & Service
Pros:

Unfortunately, everything that made The Heathman a boutique hotel has been removed.

There is no reception desk; replaced by two computer screens. There is limited Valet service; expect to wait twenty minutes. There is no official greeters; young untrained personnel are not ready to embrace this historic property once deemed for its charm and quality service.

Nespresso has been removed from rooms; go down to lobby. Library has been torn out and reduced to a hallway two floors up. Food is minimal and very sad; no cream at the bar. Bartender had to whip it himself. Horrid.

2026-07-01 via Tripadvisor
R
Rachel couple us
8
2026-07-01 via Nuitee
H
HELEN couple us
2
New Management Destroys the Heathman
Pros:

Location

Cons:

Under new management the deconstruction of the library, the elimination of employees and install of computers to check in and the lackluster bar menu and ill trained new employees; if this is the future of the industry in America, we will go overseas.

Management has taken a classic boutique hotel (we would pay the $350 a night) and turned it into a sterile cold cavelike experience. The night manager has no business in the hospitality industry.

I could go on but know that booking.com will not post this; although guest deserve to know.

2026-07-01 via Nuitee
D
debirandolph Family Townsend, Montana
4
Heathman DO BETTER
Pros:

Heathman DO BETTER. This hurts me to write, but it's all true. In my 63 years, this is only the second time I have given a bad review. I have written many kind good reviews. I grew up in the Portland area, and this was THE hotel and bar. I just spent 3 nights there, and here is what happened. There is only 1 person to check you in. One computer and 1 person. It TOOK FOREVER. They don't tell you until you arrive (and if it is shown anywhere when booking, nobody in my group saw it) that there is a "guest amenity fee" of $30/night. It lists the library, bike rental, Wi-Fi, free coffee 6 am-9 am, fitness center, and a $15 daily credit at the Tavern. The TAVERN...there are signs everywhere that it is open Friday and Saturday until 11pm. NOPE, closed at 9 pm. Saturday night we were all looking forward to an after-dinner drink and NOPE ...it was CLOSED. When a staff person was asked why, her reply was "its closed; you can just go to another bar" ON A SATURDAY NIGHT 9pm !
It took 3 calls and 36 hours to get clean towels.
In the room, the cord to use the water kettle to make the hot water for "french press" doesn't reach the outlet so you have to rearrange the entire setup. Heathman, JUST GET A KERUIG!
We never saw a security person outside, and homeless people are standing in front of the hotel. Even the Goodwill store down the street has security.
The highlight....THE VALET parking staff was GREAT. Nic and Rachel were AMAZING with directions, suggestions on places to go, and HELP with luggage etc. On the last morning, another valet staff person brought our car, parked it around the corner and NEVER asked to help with luggage or even said a word. NIC and RACHEL were GREAT. I mentioned the towel issue to Nic, and I don't know for sure, but soon after telling him the towel issue ...we had towels.
I am going back in Aug, and I am sad to say I will not be staying at the Heathman. I have such great memories there.
HEATHMAN DO BETTER PLEASE I want to visit again ....

2026-06-30 via Tripadvisor
R
Ryan couple us
5
Underwhelming
Pros:

The hotel is beautiful and has plenty of charm.

Cons:

Check in process is not clearly laid out. No reception or check in desk and was without way finding signage directly you where to check in.
Took an hour after check in for our room to be available and that was after prompting staff several times.

2026-06-29 via Nuitee
E
Esther couple gb
9
The hotel was lovely. I just didn’t like finding out upon check in that there would be a daily charge for the use of thi
Pros:

It had great decor and had a lovely feel. Really good location also.

2026-06-28 via Nuitee
T
Timothy solo_traveller us
10
2026-06-26 via Nuitee
M
Manon solo_traveller us
9
2026-06-24 via Nuitee
K
Kiran couple us
8
2026-06-24 via Nuitee