Heathman Hotel

Hotels
9 (1307 reviews)
1001 Southwest Broadway at Salmon , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Food quality
Valet parking
Cons:
Cleanliness issues
Service inconsistencies
Outdated facilities

Categories

Cleanliness
8.25
The review describes the floor as filthy and sheets with hair, indicating poor cleanliness.
Service
9.25
There were multiple complaints about service during the stay, suggesting a below-average experience.
Location
10
The location was specifically mentioned as liked, indicating a strong positive sentiment.
Room Quality
7.25
The room was criticized for being outdated and having an old mattress and TV, reflecting poor room quality.
Amenities
9.25
Amenities like valet parking and breakfast were appreciated, though construction impacted experience.
Value for Money
8.75
The hotel was described as overpriced and outdated, suggesting poor value for money.
Food and Beverage
10
Breakfast and Happy Hour food received favorable comments, indicating good food and beverage options.
Overall Experience
9.25
Overall experience affected by several issues noted, but some positives remain, balancing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:46

Property Description

Luxurious Accommodations
Experience the ultimate luxury at The Heathman Hotel, located just 2 blocks from the Max Light Rail Train in Portland’s vibrant cultural district. Indulge in well-appointed rooms with free Wi-Fi, Bluetooth clock radios, and plush bathrobes. Upgrade to a suite for extra space, 2 TVs, and in-room fitness equipment.

Top-Notch Amenities
Enjoy a variety of amenities including a gym, library, art gallery, and business center. Unwind with in-room massages or explore the city with the help of the concierge. Pet amenities, local-inspired minibars, and custom pillow options ensure a comfortable stay.

Prime Location
Discover Portland's attractions just steps away - from the Portland Art Museum to the Oregon Zoo. With Portland State University and the Japanese Garden nearby, The Heathman Hotel offers the perfect blend of convenience and luxury.

Book your stay at The Heathman Hotel for an unforgettable experience in Portland!

Important information:

The daily guest amenities fee includes:
- Daily Morning Coffee Station (6am-9am)
- Event Calendar for Weekly Programing
- In room Coffee and Tea featuring Stumptown Coffee & Smith Tea
- Complimentary Standard WiFi
- Fitness Center featuring Peloton Bikes & Lululemon Mirror
- Complementary Bike Rentals
- $15 off Food and Beverage at The Tavern
- In room Pet Amenities and Dog Treats at the reception
- Farmer's Market Curated List of Vendors for the local market
- Discounted tickets to Oregon Symphony shows and White Bird Ballet

Please note that pets will incur an additional charge of per $USD50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1307 reviews
Cleanliness: 8.25
Service: 9.25
Location: 10
Room Quality: 7.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 10
Overall Experience: 9.25
B
Bridget couple us
10
We stayed two nights and could walk to museum, farmers market, river, etc.
Pros:

Location! Size and staff

2026-07-03 via Nuitee
H
HELEN couple us
2
New Management Destroys the Heathman
Pros:

Location

Cons:

Under new management the deconstruction of the library, the elimination of employees and install of computers to check in and the lackluster bar menu and ill trained new employees; if this is the future of the industry in America, we will go overseas.

Management has taken a classic boutique hotel (we would pay the $350 a night) and turned it into a sterile cold cavelike experience. The night manager has no business in the hospitality industry.

I could go on but know that booking.com will not post this; although guest deserve to know.

2026-07-01 via Nuitee
R
Rachel couple us
8
2026-07-01 via Nuitee
R
Ryan couple us
5
Underwhelming
Pros:

The hotel is beautiful and has plenty of charm.

Cons:

Check in process is not clearly laid out. No reception or check in desk and was without way finding signage directly you where to check in.
Took an hour after check in for our room to be available and that was after prompting staff several times.

2026-06-29 via Nuitee
E
Esther couple gb
9
The hotel was lovely. I just didn’t like finding out upon check in that there would be a daily charge for the use of thi
Pros:

It had great decor and had a lovely feel. Really good location also.

2026-06-28 via Nuitee
T
Timothy solo_traveller us
10
2026-06-26 via Nuitee
M
Manon solo_traveller us
9
2026-06-24 via Nuitee
K
Kiran couple us
8
2026-06-24 via Nuitee
J
Joshua couple us
10
El mejor en Portland
Pros:

¡El Hotel Heathman es simplemente mi favorito! Limpio, cómodo y en una ubicación inmejorable. La luz natural que entra es preciosa, y duermo allí mejor que en ningún otro sitio. ¡Totalmente recomendado!

2026-06-24 via Nuitee
R
Rhonda couple us
9
Lovely stay
Pros:

Everything was great. Nice to have good coffee and a restaurant open for breakfast downstairs.

Cons:

Hotel wouldn’t give itemized account for incidental charges and the daily $10 credit so not able to know the breakdown of what the final charges were.

2026-06-21 via Nuitee
R
Renea couple us
10
A comfortable stay in beautiful surroundings.
Pros:

Our stay at the Heathman was wonderful! It is a quaint and beautiful hotel with gorgeous common spaces and comfortable rooms. The staff was exceptional, going above and beyond to help us with a few things we needed while we were there, making sure that our stay was as comfortable as possible. There is also a delightful chocolate shop right off of the lobby that we visited every day and the restaurant in the hotel is also delicious and well worth a try. It is also very easy to get around Portland using their convenient, well-networked, and inexpensive public transportation, making the trip even more fun and exciting. We would definitely return!

Cons:

N/A — everything was perfect.

2026-06-20 via Nuitee
T
Tour634767 Couples
10
A Wonderful Stay in the Heart of Portland
Pros:

My partner and I had a wonderful stay at The Heathman Hotel and would gladly return.

We stayed in Room 1005, a top-floor corner king room that we absolutely loved. The room was comfortable, quiet, and full of character, making it the perfect home base for our time in Portland. One detail we particularly appreciated was the French press provided in the room, which was a thoughtful touch and made our mornings especially enjoyable.

The service throughout the property was excellent. The front desk staff were welcoming, professional, and incredibly accommodating whenever we needed assistance. A special thank you goes to Destiny, who was particularly wonderful during our stay. Her recommendations, local knowledge, and genuine willingness to help enhanced our experience and made us feel truly valued as guests.

The bartenders were also outstanding. They were friendly, attentive, and helped create a warm and inviting atmosphere each time we stopped by.

What stood out most about The Heathman was the combination of a beautiful historic property, exceptional customer service, and a team that genuinely seemed invested in making guests feel welcome. From the room itself to the personalized service, every aspect of our stay exceeded expectations.

We thoroughly enjoyed our stay and would highly recommend The Heathman Hotel to anyone visiting Portland. We look forward to returning on a future trip.

2026-06-17 via Tripadvisor
J
Jenny couple us
10
2026-06-06 via Nuitee
M
Matthew family_with_children us
7
Good location downtown, with nice amenities, comfortable rooms
Pros:

Location is great in downtown Portland, easy to walk anywhere

Cons:

Rooms were more utilitarian than expected, but clean

2026-06-06 via Nuitee
M
martin couple gb
8
Efficient staff and great food with a clean room
Pros:

Good location and clean

Cons:

N/A

2026-05-29 via Nuitee
M
Michael solo_traveller au
10
Excellent hotel
Pros:

Great location. Such a majestic hotel. The library is an especially great addition. Room was great and the staff excellent
Highly recommended

2026-05-29 via Nuitee
J
Jafar couple us
4
2026-05-19 via Nuitee
J
Jafar couple us
4
Hardly were able to sleep, neighbors doos would make very loud slamming close sound
Pros:

Location

Cons:

Rooms were too noisy from both inside and outside with loud sounds of air conditioning and the entrance to the rooms would snap close very loudly. Did not reveal $58 a night for valet and they charge %3 for using credit cards all found out after payments were made.

2026-05-19 via Nuitee
D
DeanStover solo_traveller us
10
Pros:

Free coffee in the morning in their beautiful lobby.

2026-05-15 via Nuitee
C
Chris solo_traveller us
10
2026-05-14 via Nuitee