Hilton Alexandria Mark Center

Hotels
•
Hilton Hotels & Resorts
7.6 (675 reviews)
5000 Seminary Road , Alexandria , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Cons:
Confusing pricing
Issues with room temperature

Categories

Cleanliness
8.2
Reviews consistently mention the cleanliness of the hotel.
Service
8.2
Outstanding customer service and specific praises for staff interactions.
Location
7.3
Standard quality for this hotel tier.
Room Quality
7.1
Some issues with room conditions mentioned.
Amenities
7.3
Limited food offerings and some confusion with services.
Value for Money
7.2
Considered acceptable but some pricing confusion noted.
Food and Beverage
7.1
Limited options for food offerings noted.
Overall Experience
8.4
General positive sentiment with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Lakeside Retreat
Nestled by a serene lake, the Hilton Alexandria Mark Center offers a tranquil escape just moments away from the vibrant heart of Washington, D.C. and historic Alexandria, Virginia.

Convenient Location
Situated close to distinctive art galleries, trendy shops, and exquisite dining options, our hotel provides easy access to the best of both worlds – a peaceful lakeside oasis and the bustling city center.

Thoughtful Amenities
From spacious accommodations to a range of thoughtful amenities, we ensure every detail is taken care of to make your stay unforgettable.

To experience the perfect blend of relaxation and excitement, book your stay at the Hilton Alexandria Mark Center today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

7.6
Based on 675 reviews
Cleanliness: 8.2
Service: 8.2
Location: 7.3
Room Quality: 7.1
Amenities: 7.3
Value for Money: 7.2
Food and Beverage: 7.1
Overall Experience: 8.4
A
ASHOK KUMAR • couple • us
7
2026-05-29 • via Nuitee
V
Vanessa • solo_traveller • us
10
Excellent
Cons:

Anything was good

2026-05-28 • via Nuitee
H
Helen • solo_traveller • us
10
2026-05-27 • via Nuitee
J
Judith • couple • us
7
2026-05-26 • via Nuitee
A
Akima • couple • us
1
Nerver Staying Again!
Pros:

That it had a restaurant on site and the food was good

Cons:

The pool was advertised as an indoor facility, yet it was not available during our stay, which coincided with Memorial Day weekend. You mentioned it was seasonal, but that raises the question of why an indoor pool would have such limitations. Additionally, we experienced a constant drip from the tub throughout our visit, which was quite bothersome. To make matters worse, we lost our car keys and spent an hour searching for them. When we called the front desk for assistance, the staff member on duty seemed indifferent and never bothered to check on our situation, despite being present the whole time. Overall, our experience at this hotel was disappointing.

2026-05-25 • via Nuitee
E
Ewan • solo_traveller • gb
6
Pros:

Spacious room

Cons:

Housekeeping random times. Pool closed. Location not great, not much nearby

2026-05-23 • via Nuitee
T
Tiarra • solo_traveller • us
4
I expected more from a Hilton.
Pros:

The lobby was great, and the public restrooms downstairs were very nice.

Cons:

For a Hilton, I guess my expectations were a bit higher than what I experienced. The bed was very comfortable but the rest was very much the equivalent of a motel 6. The bathroom was very small and compact, and the ceiling in the shower was cracked and on the verge of caving in. The water pressure was very low as well. The TV was very outdated and only had 60 channels. Places like the Hampton Inn at least give you the option to log into your streaming services. Overall, I feel like I did not get my moneys worth and will most likely not book with a Hilton again in the future.

2026-05-11 • via Nuitee
Y
Yoseph • couple • et
8
2026-05-07 • via Nuitee
M
Miguel • family_with_children • gb
8
2026-05-06 • via Nuitee
W
Williams • family_with_children • us
9
2026-05-02 • via Nuitee
A
Ariel • couple • us
10
2026-04-25 • via Nuitee
M
Michelle • solo_traveller • us
5
2026-04-23 • via Nuitee
M
monique • solo_traveller • us
10
2026-04-20 • via Nuitee
A
Angela • couple • us
6
Overall it was ok
Pros:

Location.

Cons:

No microwave in room Walls are very thin

2026-04-16 • via Nuitee
C
Chevion • couple • us
10
Pros:

Everything.

Cons:

Not applicable.

2026-04-16 • via Nuitee
D
Dana's M. • family_with_children • us
10
Pros:

Everything

2026-04-15 • via Nuitee
M
mimit988 • Business
10
Great
Pros:

Rooms and costumer service was great!

2026-04-13 • via Tripadvisor
J
Jasmine • solo_traveller • us
8
2026-04-07 • via Nuitee
K
Katherine • family_with_children • us
10
2026-04-01 • via Nuitee
J
J9622OYpatriciaf • Family
4
Major Disappointment for a Hilton Stay
Pros:

I don’t even know where to begin with this one. Normally, you expect a certain level of quality from Hilton, but this stay was a major disappointment.

We were given a corner room, which initially seemed like a plus, but the room had a strong smell of old cigarette smoke that immediately set a negative tone. The bathroom lighting was completely inadequate—the only light in the entire bathroom was the mirror light. There were no ceiling lights or any other light fixtures at all, which meant the shower area was essentially in the dark.

Cleanliness and maintenance were seriously lacking. The grout in the bathroom was dirty, the walls were visibly soiled, and there was white dust around the edges of the carpet. The furniture was in rough condition—scratched, chipped, and worn—and several drawers on the dresser wouldn’t even close properly. Even the mirror showed signs of neglect.

Overall, the room felt neglected and poorly maintained. It was concerning enough that I found myself checking for bedbugs, which is never something a guest should have to worry about.

Even at a discounted rate, this room was not worth it. I would not stay here again and would not recommend it unless significant improvements are made.

2026-03-31 • via Tripadvisor