Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (Back Bay / Public Garden)
Outstanding staff and service (bellhop Jo, concierge, doormen)
Comfortable rooms with quality bedding and toiletries
Very good breakfast; some guests loved Contessa
Strong gym and hotel amenities
Family-friendly and welcoming service
Cons:
Relatively expensive / perceived low value for money
Mixed dining experience at Contessa (dinner disappointing for some)
Occasional unfriendly senior staff mentioned
Some rooms noted as small
One isolated review reporting very poor overall experience

Categories

Cleanliness
9.3
Rooms described as immaculate and very well presented; bedding and toiletries (Bamford) praised.
Service
9.4
Staff repeatedly praised — bellhop 'Jo', concierge and doormen singled out as exceptional; a few comments that senior staff were less warm.
Location
9.5
Excellent Back Bay location next to the Public Garden and near major attractions (marathon finish, walking distance to sights).
Room Quality
9.3
Bedrooms described as comfortable and spacious (Park View rooms praised) with high-quality bedding; a few notes that some rooms felt small.
Amenities
9.1
Gym rated better than most hotels and toiletries well regarded; breakfast service receives positive mentions.
Value for Money
8.2
Several guests noted the hotel is pricey ('top end of our budget', 'a little expensive', 'if you don't mind paying handsomely'), so perceived value is lower.
Food and Beverage
8.7
Mixed reports: Contessa breakfast praised and some loved the restaurant, but dinner/food quality disappointed a number of guests.
Overall Experience
9.3
Majority of reviews describe an excellent overall stay (location, staff, rooms); isolated very negative review exists but is not representative of most feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 09:04

Property Description

Luxurious Accommodations
The Newbury Boston offers 5-star luxury with free WiFi, room service, and a 24-hour front desk. Guest rooms feature elegant decor and modern amenities, with some rooms even equipped with a kitchenette for added convenience.

Dining Excellence
Indulge in a delectable dining experience at the on-site restaurant, serving a variety of American and Italian cuisine. Enjoy an à la carte breakfast daily, with special dietary options available upon request, including vegetarian, dairy-free, and vegan choices.

Prime Location and Activities
Located just 700 meters from Back Bay Station, The Newbury Boston is close to the city center and popular attractions like Boston Public Garden and Boston Common. Explore the area with complimentary bikes or opt for car hire to venture further. Book now for an unforgettable stay at The Newbury Boston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1101 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.5
Room Quality: 9.3
Amenities: 9.1
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.3
K
Keith • solo_traveller • us
10
Elegant and luxurious stay in Boston's most beautiful neighborhood.
Pros:

Location was fabulous. Beautiful views of Commonwealth Ave and the Public Gardens. Great food. Welcoming atmosphere despite being high end luxurious. Great room with a nice seating area and a spacious bathroom.

Cons:

Liked pretty much everything. It isexpensive, but I knew that coming in. The expense is balanced by the luxe experience.
The guest hallways are a bit plain. I understand the aesthetic. I just wish some of the old world luxury extended to the private-public areas as well.

2026-09-19 • via Nuitee
C
Camille • couple • us
10
Best Boston location. Staff are incredibly helpful and courteous. Great food in both restaurants.
Pros:

Location. Staff. Food.

Cons:

Nothing

2026-09-17 • via Nuitee
A
Angela • family_with_children • us
10
Pros:

n/a

Cons:

everything exceeded expectations. I mostly stay here when I come to Boston.

2026-09-16 • via Nuitee
L
Linda • couple • gb
8
Good location.
Pros:

Good location, opposite the beautiful park.

Cons:

Studio suite room was spacious albeit a little bland.

2026-09-15 • via Nuitee
Y
Yasmine • couple • eg
9
2026-09-14 • via Nuitee
I
idontlikeyou • couple • cy
10
Pros:

Everything was great.

2026-09-13 • via Nuitee
I
IBRAHIM • extended_group • ae
9
2026-09-12 • via Nuitee
M
Martha • extended_group • us
9
2026-09-12 • via Nuitee
G
Gail • solo_traveller • us
10
Premium experience.
Pros:

Uniformly wonderful service, Street Bar is a very nice restaurant, great location and views.

Cons:

Wasn’t cheap.

2026-09-11 • via Nuitee
J
John • family_with_children • gb
7
2026-09-11 • via Nuitee
M
Maureen • couple • us
10
2026-09-10 • via Nuitee
M
Maureen • couple • us
10
Stay here everytime I’m in Boston!!!
Pros:

Love the location and ambiance

2026-09-10 • via Nuitee
T
Tara • couple • us
6
Great location and staff was very nice
Pros:

The location and the clean room

Cons:

The contessa restaurant was not worth the hipe. The food at brunch was expensive and not good.

2026-09-09 • via Nuitee
D
Debra • couple • us
10
2026-09-06 • via Nuitee
O
Olga • couple • ua
9
Pros:

Отличный отель

Cons:

Утром в выходные дни у них бранч. Но на бранч у них еда как на ланч, а хотелось бы именно завтрак

2026-09-01 • via Nuitee
C
Catherine • solo_traveller • us
9
great
Cons:

I think since I was staying at the hotel and it was only one person, the hotel should be able to get me a reservation at Contessa Bar for a quick dinner, but there was zero availability

2026-08-31 • via Nuitee
L
Louise • couple • gb
9
2026-08-30 • via Nuitee
M
Manuel • couple • do
9
Great place!
Pros:

One of the highlights of the hotel. Great breakfast service and overall food experience.

Cons:

The bar at the lobby closes kind of too soon, other than that, it is great.

2026-08-28 • via Nuitee
D
Daniel • couple • br
9
Muito agradável!
Pros:

lOCALIZAÇÃO FRENTE AO PARQUE, Conforto dos quartos

Cons:

restaurante. Acabei saindo para comer

2026-08-28 • via Nuitee
B
Bialek • couple • us
10
2026-08-22 • via Nuitee