The Emily Morgan Hotel - A DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8.8 (1016 reviews)
705 East Houston Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from Jessica
Cons:
Poor maintenance
Inconsistent staff service

Categories

Cleanliness
8.13
The building seemed to need updating and was not very well maintained.
Service
9.6
Jessica was repeatedly praised for her exceptional service; however, other staff were noted as unhelpful.
Location
9.64
The central location near attractions like the Riverwalk and Alamo was highly appreciated.
Room Quality
8.09
Concern regarding lack of heat, power outages, and unsatisfactory room views and AC control.
Amenities
8.62
Standard offerings for the hotel tier; cookies and complementary services were highlighted.
Value for Money
9.08
Location and experiences provided reasonable value despite some complaints about room quality.
Food and Beverage
8.13
Breakfast was criticized for not being appealing and not meeting buffet expectations.
Overall Experience
9.1
Highlights included staff interactions (especially with Jessica) but marred by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Luxurious Accommodations
Guests are greeted with a warm cookie upon arrival to this hotel located in the heart of downtown San Antonio, just steps away from the historic Alamo. Each spacious room at The Emily Morgan Hotel - A DoubleTree by Hilton features a flat-screen cable TV, coffee machine, work desk, ironing facilities, and a safety deposit box. Bathrobes and a hairdryer are offered in the en suite bathrooms.

Top-Notch Amenities
A spacious swimming pool, state-of-the-art fitness center, on-site library, valet parking, luggage storage, and concierge services are available to all guests. The hotel also boasts a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in a culinary experience at ORO Restaurant and Bar, offering a rotating seasonal menu with fresh local ingredients. Enjoy breakfast, lunch, and dinner along with a variety of martinis and award-winning margaritas. Explore nearby attractions like La Villita and Ripley’s Believe It or Not! Odditorium.

Book your stay at The Emily Morgan Hotel - A DoubleTree by Hilton for an unforgettable experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.8
Based on 1016 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
C
Christine • solo_traveller • us
7
2026-05-17 • via Nuitee
M
Maria • solo_traveller • us
9
staff was what put stay over the top they were wonderful.
Pros:

across the street from the alamo

Cons:

furniture seemed old

2026-05-16 • via Nuitee
S
Sherry • extended_group • us
7
I was a nice old hotel, at a good location, but wouldn’t go back.
Pros:

Breakfast was not very good. Eggs were cold, food was only passable. It was not worth the price of $20! The location of Hotel was great. Hotel was nicely decorated and front desk staff were friendly and very helpful.

Cons:

Better Breakfast with food that should be warm being warm! Muffins had no taste even they looked good. Think they were too many days old to be put out again for people to eat.

2026-05-14 • via Nuitee
M
Mark Rowe • couple • gb
8
Good, let down by breakfast.
Pros:

Room was comfortable and a reasonable size.

Cons:

The breakfast was expensive. Provided cereal but no fresh milk.

2026-05-12 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-05-12 • via Nuitee
B
Bettie • couple • us
8
2026-05-04 • via Nuitee
M
Micah • couple • us
10
2026-05-04 • via Nuitee
éléonore • couple • fr
10
Parfait pour visiter Alamo
Pros:

L’accueil du personnel, l’emplacement parfait

Cons:

Vétuste, manque de ménage

2026-05-03 • via Nuitee
D
dali • family_with_children • cn
9
2026-04-22 • via Nuitee
K
KJKWI • Friends getaway
10
Warm Reception
Pros:

CHEERS to the Emily Morgan, and especially Johnny, for his unmatched hospitality, Keep an eye on those ghosts!!

2026-04-21 • via Tripadvisor
5
509bethf • Friends getaway
10
It was just great because of Johnny and his info and personality!!
Pros:

Johnny at front desk was the best. Give him a raise!!!

2026-04-19 • via Tripadvisor
A
AAHolt • Solo travel • United States
8
Right Across the Street from the Alamo
Pros:

The Emily Morgan is a beautiful hotel right across the street from the Alamo. Rudy at the front desk provided great customer service. He was professional, efficient, and friendly. Room 405 was clean and it had a nice view of the Alamo through the trees. The room had a mini-fridge and coffee station. There were two outlets on the lamp between the beds. The bathroom featured a tub/shower combo. The floor of the tub/shower was slippery but there was a grab bar on the wall for safety. The hotel had a restaurant onsite and they offered a limited room service menu. Room rate was very reasonable. Valet parking was a little expensive but it was very efficient. They provided great service upon checking in and there was very little wait time upon checking out.

2026-04-18 • via Tripadvisor
D
Donguicho • solo_traveller • us
10
2026-04-18 • via Nuitee
D
Donnie • solo_traveller • us
7
Convenient
Pros:

Location

Cons:

Except for one employee, staff not especially engaged or inviting.

2026-04-15 • via Nuitee
R
Rita • solo_traveller • us
8
Weekend stay
Pros:

Comfortable beds. Staff was nice . Rooms were clean and bathrooms stocked.

Cons:

Inconvenience of parking

2026-04-13 • via Nuitee
U
U1217YXtimb • Family
10
Awsome stay
Pros:

Johny Monica and the complete staff were amazing

2026-04-11 • via Tripadvisor
J
Jennifer • solo_traveller • us
9
Despite the room ac the place was great. Fantastic location. Staff are very friendly and responsive to your needs.
Pros:

Staff were outstanding

Cons:

AC was hard to regulate. It was either hot or too cold.

2026-04-11 • via Nuitee
S
Swift • couple • us
10
Great Hotel.
Pros:

The staff we're all amazing. Everybody went above and beyond to make us feel comfortable. It was raining when we arrived and the gentleman at the front desk offered us an umbrella so we could walk over to the Alamo.

We loved that it was right beside the Alamo and that everything was in walkable distance.

Cons:

Valet was of dingy... they lost our car (attached our car keys to another guest's room as I understand it) they found it without any problems so no harm no foul.

The pool was also closed. We have kids so that was pretty important to us and when we called the book they said they had a pool. They didn't mention that it was down for maintenance. That was kind of disappointing especially since it was raining.

2026-04-10 • via Nuitee
N
Nancy • couple • us
10
2026-04-09 • via Nuitee
E
Enrique • couple • us
10
2026-04-05 • via Nuitee