Soho Grand Hotel

Hotels
9 (505 reviews)
310 West Broadway , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noisy environment
Cleanliness issues
Expensive food options

Categories

Cleanliness
8.09
Some reviews mentioned dirty rooms and poor hygiene.
Service
9.56
Most reviews praised the helpful and friendly staff.
Location
10
Consistently highlighted as perfect and ideal for visitors.
Room Quality
9.1
Rooms are spacious and comfortable, though noise is an issue for some.
Amenities
8.55
Mixed feedback on amenities; some guests noted lacking services.
Value for Money
8.58
Pricing for breakfast and services perceived as high for some.
Food and Beverage
8.54
Good breakfast options, but some found them too expensive.
Overall Experience
9.59
Overall happiness with stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Luxury Hotel in SoHo

City Views and Fine Dining
Situated in SoHo, this luxury hotel offers city views from all rooms and features an outdoor restaurant serving American cuisine and signature cocktails.

Elegant Accommodations
Guest rooms at Hotel Soho Grand are elegantly designed with free Wi-Fi, flat-screen TVs, and designer bathrobes. Enjoy designer toiletries and a cozy atmosphere.

Convenience and Comfort
With a 24-hour gym, business center, and helpful concierge desk, Soho Grand Hotel ensures a convenient and comfortable stay for all guests.

Book now for a luxurious experience in the heart of SoHo!

Important information:

Please Note: Extra beds are only available for the Grand Corner King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

9
Based on 505 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
B
Bettina • couple • us
10
It begs for a return visit.
Pros:

Great location, casual and upscale at once, excellent bar and lovely rooms with great beds.

2026-09-14 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-09-10 • via Nuitee
J
jose • couple • co
8
Pros:

location, spacious room, and staff

Cons:

there is no lounge where to sit and relax without having to consume.

2026-09-09 • via Nuitee
G
Guenter • family_with_children • us
1
The worst hotel stay I have ever had.
Cons:

Room was unclean, shower didn’t work, dirty window, no view, gravel pit with weeds our window, and directly on top of the nightclub in the hotel (who knew there was a nightclub in the hotel?!?) with the bass so loud until 4am both weekend nights that the bed in our room was shaking, the lights flickered and we could not sleep. It was like the nightclub was inside our room. The hotel stay completely ruined our special birthday trip that we flew 3 thousand miles for. I would rate this stay a negative 100 out of 10.

2026-09-08 • via Nuitee
L
Lu • solo_traveller • us
2
Not recommended for guests who value a good night’s sleep and consistently reliable service.
Pros:

It has a prime location.

Cons:

This was an extremely disappointing stay.

First, during check-in, I felt that guests were treated differently by the staff. More seriously, because the staff member assisting me was unfamiliar with the payment process, my European bank card was locked. I now have to go through a complicated process to have it unlocked. What made the situation even more frustrating was the staff member’s dismissive attitude—she acted as though this were perfectly normal and offered no sincere apology.

Second, I was unable to sleep for the entire night because of excessive noise. When I reported the issue to the front desk, the staff responded coldly with a brief apology and simply said there was nothing they could do. They made no meaningful effort to investigate the problem or offer any solution.

Overall, the poor service, lack of professionalism, and indifferent attitude of the staff made this an extremely unpleasant experience. I would not recommend this hotel.

2026-09-06 • via Nuitee
A
Anthony • solo_traveller • us
9
Enjoyed our stay, felt the room marketing was very misleading.
Pros:

Fantastic service. Room fit and finish was very nice.

Cons:

Corner room which is priced at a higher price point should note that it does not have two windows in the corner, unlike the lower priced two window corner room.

2026-09-05 • via Nuitee
D
Divia • couple • nz
9
2026-09-04 • via Nuitee
M
moinier • solo_traveller • fr
10
Pros:

Toujours une belle experience.

2026-09-04 • via Nuitee
R
Rachel • couple • us
7
Pleasant for the most part
Pros:

I liked the friendliness of the staff. During the day the doormen were very friendly. We requested extra pillows and had them delivered without issue.

Cons:

I didn’t love that it turned into a club on the weekends. We were returning from dinner and entering the front door and were demanded to see our room key from a large rude doorman.

2026-09-03 • via Nuitee
B
brian • couple • fr
10
Idéal
Pros:

L’emplacement

2026-09-02 • via Nuitee
T
TYLER • couple • us
10
2026-08-31 • via Nuitee
M
Manuel • extended_group • es
9
Muy buena ubicación. Excelente personal. Muy buen desayuno 
Pros:

El staff. Desayuno. Limpieza.

Cons:

Un poco oscuro.

2026-08-31 • via Nuitee
J
Jacqueline • extended_group • se
9
2026-08-30 • via Nuitee
T
Tamara • couple • us
10
2026-08-28 • via Nuitee
W
Wendy • couple • za
10
2026-08-27 • via Nuitee
V
Vijitra • extended_group • th
7
2026-08-25 • via Nuitee
G
Grita • extended_group • fr
5
Pros:

Location

Cons:

Too dark, staff not responsive

2026-08-24 • via Nuitee
C
CHRAIBI • solo_traveller • ma
10
Exceptionnel. Valeur sûre.
Pros:

On est dans un univers typique de l’esprit new yorkais. A la fois sophistiqué et aussi vintage. L’emplacement est excellent, en plein Soho, et tout près de Tribeca. Le service est excellent.

Cons:

Ça peut être bruillant de la rue.

2026-08-23 • via Nuitee
A
Antoine • couple • fr
9
2026-08-21 • via Nuitee
C
Carolina • couple • ca
10
Comfortable beds, great room, good location and awesome staff!
Pros:

The beds were so comfortable, the room size was great, and the staff was awesome.

2026-08-17 • via Nuitee