The Mayfair Townhouse – an Iconic Luxury Hotel

Hotels
•
Iconic Luxury Hotels
9 (187 reviews)
27-41 Half Moon Street, London, England, W1J 7BG , London , GB
+44 20 8138 3400

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inconsistent service
Small room size for two

Categories

Cleanliness
8.71
Room was clean but the service staff's demeanor was lacking.
Service
8.68
Service varied greatly; staff was friendly but some felt unhelpful.
Location
9.72
Excellent location in Mayfair with nearby restaurants and attractions.
Room Quality
8.17
Rooms are generally well-appointed but can be small for two people.
Amenities
9.2
Well equipped with good WiFi and a surprisingly good restaurant.
Value for Money
9.16
Good value for the location and services offered.
Food and Beverage
9.21
Delicious breakfast and a well-rated restaurant.
Overall Experience
9.18
An enjoyable stay with room for improvement in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:45

Property Description

Experience the elegance of The Mayfair Townhouse – an Iconic Luxury Hotel, where sophistication meets comfort in the heart of London.

Modern Accommodations
Stay in one of our 172 air-conditioned rooms, each thoughtfully designed with free minibar items, flat-screen televisions, and luxurious bathrooms featuring designer toiletries. Enjoy complimentary wireless internet access to stay connected throughout your visit.

Recreational Amenities
Indulge in leisure activities at our fitness center or unwind in our beautiful garden. Stay refreshed with your favorite drinks at our inviting bar/lounge while our multilingual staff ensures every need is met with impeccable service.

Convenience at Your Fingertips
With a 24-hour front desk, dry cleaning/laundry services, and concierge assistance, every detail is tailored to enhance your experience, making your stay effortless and enjoyable.

Book your unforgettable escape at The Mayfair Townhouse today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 187 reviews
Cleanliness: 8.71
Service: 8.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
S
Sandy • couple • nl
9
Hospitality has a name - The Mayfair Townhouse
Pros:

Das Team der Rezeption hat uns herzlich willkommen geheißen und dieses Gefühl, dass uns jeder gern umsorgt, zog sich bis zur Abreise durch. Danke dafür

Cons:

Alles war wunderbar

2026-07-25 • via Nuitee
N
Natasha • extended_group • gb
9
Great but a shame the Aircon didn’t work properly
Pros:

Everything great except the temperature of the room

Cons:

The Aircon didn’t work properly in the room so was very warm

2026-07-25 • via Nuitee
S
Shady • solo_traveller • eg
10
Pros:

Comforting,location,easy access around mayfair ,elegant calm street,kind staff

2026-07-25 • via Nuitee
A
Abdullah • couple • sa
9
جميل وسكنت فيه اكثر من مره
Pros:

موقع جميل وفندق نظيف وقريب من كل الاماكن وهذي ثالث مرة اسكن فيه

Cons:

يعيبه بعض الغرف صغيرة جدا جدا لدرجة لا يوجد مكان شنطتين كبيرتين ولكن فيه غرف واسعة وجميلة

2026-07-25 • via Nuitee
M
Melanie • couple • gb
9
A fantastic weekend, a lovely hotel in a wonderful location
Pros:

Location was fabulous

Cons:

Our stay was during a heatwave and unfortunately the air conditioning wasn’t quite cool enough

2026-07-25 • via Nuitee
J
Jayne • extended_group • gb
1
To pay over 5k for 3 rooms for the stay to have no aircon and no sleep one night in one of the rooms, no cold water in t
Pros:

Location, comfortable beds

Cons:

Aircon didn’t work first night of the stay, cold water didn’t work second morning of the stay, chaotic staff at breakfast on 2 mornings and poor service in dandy bar

2026-07-25 • via Nuitee
T
Tshepo • solo_traveller • za
9
Too short to say
Pros:

My stay was too short so it will not be a fair review. The 1st impressions though were good on the room, friendly staff, location

Cons:

Nothing

2026-07-24 • via Nuitee
M
Maryan • couple • au
2
2026-07-24 • via Nuitee
W
Wantanie • couple • de
7
Pros:

Lage

Cons:

Personal war nicht unfreundlich, aber auch nicht überfreundlich - hätte mir für einen 5 Sterne Haus anders vorgestellt.

2026-07-24 • via Nuitee
H
Hassan • solo_traveller • ae
7
2026-07-24 • via Nuitee
J
Janice • couple • us
10
Amazing stay at the Mayfair Townhouse
Pros:

Great location. Wonderful and attentive staff. Awesome bar and very comfortable rooms.

2026-07-24 • via Nuitee
S
Sh • solo_traveller • sa
3
من اسوأ تجاربي في الفنادق
Pros:

الموقع ممتاز و محتويات الغرفة كذلك ممتازه

Cons:

تعامل المدير غير جيد ، لم يكن لديه اي استعداد للمساعده
الغرفه موقعها جدا سئ كأنها غرفة خدم في الدور الارضي في مكان منزو و تطل على مكب للرجيع ضيقه جدا حتى ان الموظف وجد صعوبة في ادخال شنطتي للغرفه
النت فيها ضعيف يكاد لا يعمل، الازعاج في الليل لا يطاق
كل شي كان سئ ، خاصة انها من الفنادق الغاليه
الحمدلله انها كانت ليله للتجربة ، و غيرت على طول

2026-07-24 • via Nuitee
N
Niffenegger • solo_traveller • ch
9
2026-07-23 • via Nuitee
P
Patrick • solo_traveller • au
7
2026-07-22 • via Nuitee
R
Robert • couple • gb
10
Great hotel in perfect location.
Pros:

Welcoming and friendly staff who were always helpful, lovely room which was spotlessly clean, and great breakfast.

Cons:

No complaints at all.

2026-07-22 • via Nuitee
R
Richelle • couple • gb
10
2026-07-22 • via Nuitee
P
Patrick • couple • fr
8
Heureux d'avoir été dans cet hotel, nous y retournerons.
Pros:

la beauté et la finition de cet hôtel, la gentillesse du personnel et sa disposition.
Nous reviendrons car il est une référence pour nous sur Londres pour nos voyages à venir.

Cons:

nous avons été dérangé par une alerte stridente une heure avant notre départ et cela par trois fois. j'espère que ce n'était pas un rappel pour notre départ.

2026-07-21 • via Nuitee
C
Charles • couple • za
8
2026-07-21 • via Nuitee
B
Blazen • solo_traveller • ae
10
My first choice when I am in London
Pros:

Location, service, breakfast, good AC in the room.

Cons:

Absolutely nothing

2026-07-21 • via Nuitee
J
James • couple • au
10
An excellent London stay in a fantastic location.
Pros:

The Mayfair Townhouse was in an excellent location, making it easy for Erin and me to explore London. The hotel was comfortable, welcoming and a great base for our stay.

Cons:

There was nothing we disliked about our stay. Everything was excellent and met our expectations.

2026-07-21 • via Nuitee