The Mandeville Hotel

Hotels
9 (6207 reviews)
Mandeville Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room issues
Service inconsistency

Categories

Cleanliness
8.39
Generally clean, but some reviews indicated issues with the room condition.
Service
8.86
Mixed feedback with complaints about some staff behavior, but overall service described as friendly.
Location
9.9
Consistently praised for being in an excellent location.
Room Quality
8.35
Rooms described as lovely, though some noise and issues with pillows reported.
Amenities
9.38
Good breakfast and dining options noted; overall amenities satisfactory.
Value for Money
8.84
Value is reasonable, but some guests felt they overpaid.
Food and Beverage
8.89
Breakfast choice was appreciated; general satisfaction with dining experiences.
Overall Experience
9.36
Mostly positive experiences, although some significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:15

Property Description

Luxurious Accommodation in the Heart of London

Stylish Rooms and Modern Amenities
Indulge in air-conditioned rooms with safes, flat-screen TVs, and marble bathrooms featuring power showers and premium Etro toiletries.

Award-Winning Dining Experience
Experience culinary excellence at Reform Social and Grill, offering a variety of meals made from the finest ingredients sourced locally. Don't forget to explore the cocktail list at the bar, featuring British classics with spirits distilled in the UK.

To experience luxury and convenience in the heart of London, book your stay at The Mandeville Hotel today!

Important information:

A full English breakfast is available for GBP 22.50.

Please note when booking more than 6 rooms, different deposit and cancelation policies will apply.

The credit card used at the time of booking must be presented upon check-in. If you are making a reservation on behalf of someone else then please contact the property prior to the arrival date to complete a third party credit card form.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for £36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6207 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
X
X7305RGvaleriel Business
10
Magical Sanctuary
Pros:

My stay at The Mandeville Hotel in Marylebone offered a magical, inspiring sanctuary that became the birthplace of my short story collection, enhanced by warm hospitality, a fabulous check-in from Nikila, and utmost room comfort. I would highly recommend this hotel, and stay here time and time again….

2026-07-25 via Tripadvisor
L
Linda family_with_children ch
5
Great location and staff - but the hotel is in serious need of some TLC!
Pros:

The location is perfect and the staff are lovely.

Cons:

Our room smelt of damp - the first room we were offered was even worse where the room and whole corridor smelt of damp. This hotel could be fabulous - they have a great team and the location can't be beaten - but it urgently needs some money spent to update the property and get rid of the smell of damp.

2026-07-25 via Nuitee
T
Tina Camilla solo_traveller no
10
Love it, will be back. :)
2026-07-25 via Nuitee
J
JB solo_traveller nl
10
2026-07-25 via Nuitee
M
Mark solo_traveller gb
8
2026-07-25 via Nuitee
L
Lada couple hr
9
2026-07-24 via Nuitee
D
Delphine Roma solo_traveller it
10
2026-07-24 via Nuitee
J
Jayne couple gb
10
Enjoyed the stay, breakfast was delicious
Pros:

Location was perfect for us

Cons:

Nothing

2026-07-24 via Nuitee
M
Mark extended_group gb
7
Fantastic short family break
Pros:

Good location and our room was well equipped and large

Cons:

A little tired in places

2026-07-24 via Nuitee
D
David solo_traveller gb
9
Excellent as usual
Pros:

This was my 4th stay and I shall be back again next month. I wouldn't stay anywhere else when I'm in London. The hotel, staff, price and location suit me perfectly.

Cons:

Nothing

2026-07-24 via Nuitee
M
Michelle family_with_children gb
9
Friendly, decent quality hotel in a super location
Pros:

Superb location, very friendly staff and a brilliant breakfast with a large range of selections.

2026-07-23 via Nuitee
A
Alex couple gb
10
Everything was perfect
Pros:

I had a fantastic stay at The Mandeville Hotel. From the moment I arrived, the staff were warm, welcoming, and incredibly attentive. The room was beautifully presented, spotlessly clean, and very comfortable, with everything I needed for a relaxing stay.

The location is perfect—just a short walk from Oxford Street, Marylebone High Street, and plenty of great restaurants and shops, making it an ideal base for exploring London.

The service throughout my stay was exceptional, and every member of the team went out of their way to make me feel welcome. I wouldn’t hesitate to stay here again and would highly recommend The Mandeville Hotel to anyone looking for a stylish, comfortable hotel in a fantastic central London location.

Cons:

Everything was perfect

2026-07-23 via Nuitee
J
Janette couple mt
8
Would stay again. Room was lovely and comfortable, perfect location.
Pros:

Location is perfect in central London. Staff very welcoming.

Cons:

Decor of the hotel is a little dated. Lift was slow.

2026-07-23 via Nuitee
A
annikemethlie66 couple no
7
2026-07-23 via Nuitee
S
Safari439478 Family
10
Exceptional Service from Start to Finish
Pros:

We had an excellent stay at The Mandeville Hotel.

The location is perfect, the rooms are comfortable and beautifully maintained, and the entire hotel has a welcoming and elegant atmosphere.

What truly made our stay exceptional was the people. Every member of the team we encountered—from the doormen and concierge to the housekeeping staff, restaurant team, and reception—was genuinely welcoming, professional, attentive, and always willing to help. It is rare to experience such consistently high standards of service throughout an entire hotel.

We would especially like to thank Amar at Reception. His kindness, professionalism, positive attitude, and genuine care for guests made a lasting impression. He is a wonderful ambassador for the hotel and a real credit to the entire team.

We travel frequently and stay in many hotels around the world, so we truly appreciate outstanding hospitality when we experience it. The team at The Mandeville Hotel delivered exactly that.

Without hesitation, we highly recommend The Mandeville Hotel and will certainly choose it again on our next visit to London.

Thank you, Amar, and all your colleagues, for making our visit to London so enjoyable.

2026-07-22 via Tripadvisor
S
Steve solo_traveller il
10
Nice and clean please excellent location
Pros:

Lovely staff and helpfull

2026-07-22 via Nuitee
F
Flyer534367 Family
10
Great experience great location
Pros:

Amazing experience everyone at the hotel was very courteous
Special mention for
Savi
Dhruv
Sagar
Said
All top people

2026-07-21 via Tripadvisor
R
Rob solo_traveller gb
10
2026-07-21 via Nuitee
J
JLyle solo_traveller us
10
I return to the Mandeville each time I am in London. Its location, people, and property are great.
2026-07-21 via Nuitee
R
Rob solo_traveller gb
10
Pros:

Everything and the staff.b

Cons:

Nothing

2026-07-21 via Nuitee