The Mandeville Hotel

Hotels
9 (6372 reviews)
Mandeville Place , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room issues
Service inconsistency

Categories

Cleanliness
8.39
Generally clean, but some reviews indicated issues with the room condition.
Service
8.86
Mixed feedback with complaints about some staff behavior, but overall service described as friendly.
Location
9.9
Consistently praised for being in an excellent location.
Room Quality
8.35
Rooms described as lovely, though some noise and issues with pillows reported.
Amenities
9.38
Good breakfast and dining options noted; overall amenities satisfactory.
Value for Money
8.84
Value is reasonable, but some guests felt they overpaid.
Food and Beverage
8.89
Breakfast choice was appreciated; general satisfaction with dining experiences.
Overall Experience
9.36
Mostly positive experiences, although some significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:15

Property Description

Luxurious Accommodation in the Heart of London

Stylish Rooms and Modern Amenities
Indulge in air-conditioned rooms with safes, flat-screen TVs, and marble bathrooms featuring power showers and premium Etro toiletries.

Award-Winning Dining Experience
Experience culinary excellence at Reform Social and Grill, offering a variety of meals made from the finest ingredients sourced locally. Don't forget to explore the cocktail list at the bar, featuring British classics with spirits distilled in the UK.

To experience luxury and convenience in the heart of London, book your stay at The Mandeville Hotel today!

Important information:

A full English breakfast is available for GBP 22.50.

Please note when booking more than 6 rooms, different deposit and cancelation policies will apply.

The credit card used at the time of booking must be presented upon check-in. If you are making a reservation on behalf of someone else then please contact the property prior to the arrival date to complete a third party credit card form.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9
Based on 6372 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
E
Elena • solo_traveller • it
8
Pros:

La posizione e le camere ristrutturate con acqua e caffè Nespresso gratuito

Cons:

La camera ero minuscola e soprattutto non c’era uno specchio

2026-10-17 • via Nuitee
D
David • solo_traveller • ch
10
Great high quality hotel for central London, with the warmth and charm.
Pros:

Location, perfect, short walk to Oxford, Bond Street and Hyde Park.
Staff were very attentive and accommodating.
Breakfast was very good, meaning, a good selection, of quality food. I also had dinner one night in the hotel restaurant, was quietly impressed.
Room was good size, 19m2, well appointed, bathroom was clean and every thing worked as it should.

Cons:

nothing

2026-10-17 • via Nuitee
A
Antony • couple • gb
10
2026-10-16 • via Nuitee
S
Sooja • solo_traveller • kr
1
Pros:

Nothing

Cons:

The room I booked had no window, not even not enough space to enter the room or place my luggage, or move my body around even one step further, no closet, no tea pot, or anything except a tiny shower. This is not a hotel room and worse than a ceprison cell, and they charged this room for over 300 pound per night. Guest will have clustrophobia. I immediately came put of the room and requested to a larger room. As they were fully booked, I had to cancel my stay there at midnight and had to find another hotel room. They are still do not return to me for the payment issue I claimed via booking.com. Hotel business is all about hospitality. You cannot offer this type of inhumane condition of a room to any guest and charge more than 300 pounds a day. This was insane and the worst experience I've ever had in my life.

2026-10-15 • via Nuitee
J
JT • extended_group • lu
8
Pros:

The friendliness, attentiveness and willigness of the staff to make your stay great

Cons:

n/a

2026-10-15 • via Nuitee
A
Ahmed • solo_traveller • sa
10
Pros:

الموقع

Cons:

صغر حجم الغرفة

2026-10-15 • via Nuitee
S
Sarah • couple • au
8
Quirky decoration but very clean and comfortable. I was very surprised
Pros:

My room wasn’t ready when it should have been and the staff couldn’t have been nicer. They made an upgrade available immediately. I was very impressed with the response. The staff generally were delightful in the whole time.

Cons:

Nothing. It was excellent

2026-10-15 • via Nuitee
E
Engin • couple • tr
1
Pros:

Sadece merkezi olması. Çalışanlar ilgisiz ve üstü başı perişan dı ki o garip geldi bana

Cons:

Duvarlara bakan odaları başta olmak üzere personelin ilgisizliği

2026-10-14 • via Nuitee
C
Charly • solo_traveller • us
10
It was a delightful experience!
Pros:

I loved being tucked away on the 5th floor, looking out over the rooftops. The room was beautifully decorated, with excellent lighting, but the biggest bonus was the bathroom! So roomy and sparkling, and whoever thought of motion activated nightlights has my grateful thanks.

2026-10-14 • via Nuitee
J
jim • solo_traveller • gb
7
Great location . Comfortable:
Pros:

Great location

Cons:

No gym. Couldn’t open bedroom window.

2026-10-14 • via Nuitee
A
Allison • couple • gb
10
The staff were very welcoming and friendly. Great breakfast and very comfortable rooms
Pros:

The location was amazing for our stay

Cons:

Nothing

2026-10-14 • via Nuitee
D
Dawn • couple • gb
7
Convenient for Harley Street
Pros:

We liked the location very close to Harley Street. The staff were very attentive and helpful. Loved my Singapore Sling cocktail.

Cons:

I didn't enjoy the evening meals fish and chips...very greasy fish and sea bass meal just didn't taste nice.

2026-10-13 • via Nuitee
I
Ilan • couple • il
9
2026-10-13 • via Nuitee
J
Jonathan • couple • us
8
Pros:

The staff was really helpful and nice, and the location is wonderful. The rooms were clean and nicely furnished.

Cons:

The building is older, and as such the rooms are a bit small. The bathroom is outdated, but clean and functional.

2026-10-13 • via Nuitee
D
Debra • couple • gb
9
2026-10-12 • via Nuitee
J
Jeanette • couple • se
8
2026-10-12 • via Nuitee
M
Matthew • couple • gb
10
2026-10-12 • via Nuitee
P
paola • couple • it
8
Overall good
Pros:

Location, beds comfy

Cons:

Carpets, elevator, bathroom needs refurbishment

2026-10-12 • via Nuitee
G
Goldshtein • couple • il
10
Pros:

Great staff, very assisting and nice

Cons:

Looks a bit old

2026-10-12 • via Nuitee
M
Matthew • solo_traveller • gb
4
Needs a revamp - location second to none.
Cons:

The product and the staff are tired - some of the rooms have been done up but if you get one that hasn't it is dismal. The lobby was dead no life and no hospitality - such a shame because the location is amazing!

2026-10-12 • via Nuitee