London Marriott Hotel Kensington

Hotels
•
Marriott Hotels & Resorts
8.2 (795 reviews)
147c Cromwell Road , London , GB
+44 20 7973 1000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
High price
Poor cleanliness

Categories

Cleanliness
7.78
Inconsistent cleanliness reported; some reviews indicate problems with room cleanliness.
Service
8.07
Service issues were noted, particularly with reception staff and housekeeping.
Location
9.27
Multiple positive remarks about the location, close to key attractions.
Room Quality
7.78
Mixed reviews; some rooms described as small and not as advertised.
Amenities
8.27
Adequate amenities reported; some guests enjoyed the executive lounge.
Value for Money
7.28
Price considered high based on quality; mixed feelings on value.
Food and Beverage
8.27
Breakfast was appreciated by many, although some noted repetitive options.
Overall Experience
8.88
Overall satisfaction with mixed critique; some guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:40

Property Description

Luxurious Accommodation
Indulge in spacious rooms at the 4-star London Marriott Hotel Kensington, featuring Apple TV and plush Marriott bedding for a comfortable stay.

Convenient Location
Explore top attractions like Harrods and the Royal Albert Hall within a mile, with easy access to Earl’s Court and Gloucester Road tube stations for further adventures.

Modern Amenities
Stay connected with free WiFi, work out in the well-equipped gym, and savor delicious British and global cuisine at the Cast Iron Bar & Grill.

Book now for an unforgettable experience at the London Marriott Hotel Kensington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.2
Based on 795 reviews
Cleanliness: 7.78
Service: 8.07
Location: 9.27
Room Quality: 7.78
Amenities: 8.27
Value for Money: 7.28
Food and Beverage: 8.27
Overall Experience: 8.88
A
AMIR MOHAMMED • couple • us
10
2026-09-17 • via Nuitee
D
David and Janette • couple • au
9
3 night stopover
Pros:

Close to where we wanted to visit, the two train stations and plenty of buses. Nice and modern and very friendly staff, also very helpful, in letting us know how to get to places and storing our bags for us, for a few hours.

Cons:

I thought I’d booked a superior room high up… but only we’re on level 3. It was still good though, except only a view of the driveway garage area… but we only slept there, certainly didn’t live in our room.

2026-09-16 • via Nuitee
M
Mohamed • couple • om
8
Pros:

The hotel was good

Cons:

I didn't like the air conditioning in the hotel; it didn't cool well, and sometimes it mixed the hot and cold air. Also, the refrigerator in the room wasn't a refrigerator, it was a cooler.

2026-09-11 • via Nuitee
Y
Yuyun • extended_group • tw
9
2026-09-11 • via Nuitee
S
SERHAT • solo_traveller • tr
6
Gayet keyifliydi
Pros:

Sakindi ve konumu çok iyiydi

Cons:

Tesiste ingilizce bilmememize rağmen hiçbir sıkıntı yaşamadık

2026-09-10 • via Nuitee
K
Khalifa • extended_group • ae
4
Cons:

المكيف خربان

2026-09-06 • via Nuitee
S
Sara • couple • gb
10
2026-09-03 • via Nuitee
S
SVALLEJO • solo_traveller • es
8
Pros:

La cama es muy cómoda. La habitación no es muy grande pero es suficiente. Está muy cerca de la estación de metro y la zona está bien.

Cons:

La puerta del baño se cierra automáticamente y no se mantiene abierta, tuve que poner el cubo de la basura para sostenerla para que el vapor de la ducha saliera.

2026-09-03 • via Nuitee
G
Gabriel • solo_traveller • us
5
2026-08-30 • via Nuitee
R
Rania • solo_traveller • ae
1
Pros:

Location

The people at the front desk were very helpful and tried their best to find solutions

Cons:

No AC we were informed that AC is not working at the time of check in

Very small room

We were over charged for the night spent before changing the hotel due to AC issues

2026-08-29 • via Nuitee
K
Katrin • couple • de
9
2026-08-28 • via Nuitee
A
Abdullah • couple • sa
10
2026-08-28 • via Nuitee
M
Mary • couple • ie
6
2026-08-24 • via Nuitee
F
Fab • solo_traveller • fr
1
I could not stay because the hotel overbooked my reservation and no alternative was given.
Cons:

The hotel had overbooked our reservation so we had to find something else at 10pm at night. The hotel customer team did not help us and booking.com did not do any commercial gesture. Disappointed about the experience.

2026-08-22 • via Nuitee
M
Maryam • family_with_children • ae
10
I will be coming back next time for sure.
Pros:

I really loved the service and enjoyed my stay the staff was very friendly and helpful

2026-08-19 • via Nuitee
K
Khalifa • couple • ae
7
Pros:

المكان جيد

Cons:

لا يوجد شطاف

2026-08-17 • via Nuitee
K
Khalifa • couple • ae
8
لندن جميله
Pros:

الفندق نظيف
الموظفين بشوشين
وأخص بالذكر الاخت من المغرب اسلوبها جدا راقي

Cons:

لا يوجد شطاف

2026-08-17 • via Nuitee
S
Silvija • family_with_children • hr
7
2026-08-13 • via Nuitee
K
Khadija • couple • be
5
À ne pas refaire
Pros:

La chambre

Cons:

Le petit déjeuner est vraiment très simple ça ne convient pas à la marque Marriott

2026-08-06 • via Nuitee
S
Said • couple • om
2
2026-08-05 • via Nuitee