The Welbeck Hotel by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (1512 reviews)
57-59 Welbeck Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Exceptional food
Cons:
Needs improvement in cleanliness
Value for money concerns
Small rooms

Categories

Cleanliness
8.01
Cleaning staff needs improvement as trash wasn't removed and amenities weren't replaced.
Service
9.48
Staff were nice and helpful, especially Ucef and others at the front desk.
Location
9.52
Excellent place near to Oxford Street; convenient for dining and shopping.
Room Quality
8.47
Rooms are clean but some had disappointing views and space was small.
Amenities
8.5
Amenities provided were lacking in some areas but breakfast options were exceptional.
Value for Money
7.96
High price for quality received; location was the main saving grace.
Food and Beverage
9.51
Exceptional breakfast with well-cooked options.
Overall Experience
8.98
Enjoyable stay but certain aspects like cleanliness and value for money could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Affordable Rates in London’s City Centre
Welcome to Holiday Inn-London Oxford Circus, an IHG Hotel, offering affordable rates in the heart of London. Enjoy a comfortable stay with in-room desk, coffee/tea maker, free high-speed internet, and a mini gym for your convenience.

Prime Shopping and Dining Locations
Indulge in a shopping spree at world-famous stores on Oxford Street and Bond Street, just a stone's throw away. Explore Marylebone village with its upscale dining options and trendy boutiques. Visit ‘Theatreland’ and iconic attractions like Madame Tussauds within walking distance.

Convenient Transportation Options
With Bond Street station nearby, access multiple connections on the Elizabeth Line for quick travel to Canary Wharf, ExCeL Centre, and Heathrow airport. Explore London easily with Jubilee Line to key landmarks and Central Line to the financial district. Book your stay now for a memorable London experience at Holiday Inn-London Oxford Circus!

Important information:

Please note, for prepaid bookings, the credit card charged has to be presented upon check-in. If the reservation has to be paid by a third party, a credit card authorization form is required. Please contact the hotel to request a copy.

When booking 10 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1512 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.98
P
Pauline family_with_children ie
10
Location prefect. Room better then expected
Pros:

Location was prefect for the places I wanted to visit. Nice hotel. Room was much bigger than expected. Will stay agian

Cons:

Nothing to fault. All was good . Maybe bar closed a bit too early .

2026-07-25 via Nuitee
P
Pelin solo_traveller tr
9
Pros:

Very good location, comfy, quiet.

Cons:

Small rooms but this is very typical for hotel rooms in London

2026-07-23 via Nuitee
X
Xuejing extended_group cn
10
2026-07-23 via Nuitee
J
Julie family_with_children us
6
Great location, needs noise control
Pros:

The staff is incredible. Breakfast is delicious and so convenient. Linens are nice. Nespresso or Illy coffee and refrigerators with water in rooms. Great location

Cons:

Needs more noise insulation. You can hear trolleys all hours of the night and day.

2026-07-23 via Nuitee
L
Lianna solo_traveller gb
9
Great room, great staff, great location
Pros:

Staff fantastic and the facilities were great with clean comfortable rooms

Cons:

A bit expensive, but it is a great location

2026-07-21 via Nuitee
M
Marouane couple ma
8
2026-07-20 via Nuitee
M
Maria Desamaparados solo_traveller es
9
Fantastico
Pros:

Ubicacion. Y limpieza

2026-07-19 via Nuitee
N
Nia couple gb
8
Comfortable for a short stay
Pros:

Stylish clean property in a great location.

Cons:

We stayed on the 1st floor and could hear the noise from bins being emptied below our window. The pillows were quite hard.

2026-07-19 via Nuitee
J
Julie extended_group gb
9
Great hotel in excellent location, clean, staff are efficient and lovely. Would stay here again.
Pros:

Breakfast had good choices. Location was perfect for Oxford Street. Room was fine and clean. Staff were friendly, efficient and helpful. Nothing was a bother to them.

Cons:

Only downside was our room had connecting doors to another room. There were different people staying each night. It was disappointing that we could hear their phone conversations. One man woke us up at 11.30pm he was so loud, after 40 minutes we had to phone reception to ask if he wouldn’t mind lowering his voice and take his conversation off loud speaker. Reception phoned him straight away - sorted!
One morning we were woken at 6.30am by a strange noise, which didn’t turn out to be a bear growling but a man retching rather loudly. This went on for at least half an hour, we had to wear earplugs. If we stay here again I would request no adjoining rooms.

2026-07-19 via Nuitee
D
Doris couple sg
5
Pros:

Comfortable bedding and great location

Cons:

The service of staff and housekeeping

2026-07-19 via Nuitee
P
Paula couple gb
9
2026-07-18 via Nuitee
S
Sergio solo_traveller co
10
Vale la pena
Pros:

Muy bien ubicado

2026-07-18 via Nuitee
H
Hannah solo_traveller gb
6
Nice with a great location but overpriced
Pros:

Location fantastic

Cons:

Fair too expensive for the room size - parts of the reception seem tired

2026-07-18 via Nuitee
L
Lorrie solo_traveller us
5
2026-07-18 via Nuitee
M
Mabrouk family_with_children gb
2
Shocking and distressful….definitely wouldn’t come here again
Pros:

Nothing

Cons:

Staffs initial reception, the food, the fact that they cared more about money than customer satisfaction, their shocking attempt to reimburse me for the hassle.

2026-07-17 via Nuitee
M
Mohammed solo_traveller kw
7
2026-07-17 via Nuitee
P
Paul couple ie
7
2026-07-17 via Nuitee
A
anna couple cy
9
Pros:

Excellent location

Cons:

you could hear next room

2026-07-17 via Nuitee
B
Bibi solo_traveller gb
8
I would highly recommend.
Pros:

It was really clean and I had a great stay.

Cons:

Very clean and convenient.

2026-07-16 via Nuitee
Z
Zainab solo_traveller gb
9
Gorgeous property, perfectly located, superb amenities
Pros:

Gorgeous property and perfectly located - walking distance from Bond Street station. Beautiful decor, comfortable, modern rooms with lovely amenities. Had an amazing stay. Glad that I could leave my heavy bag in the hotel after check out (free of charge) so I could explore London with a friend.

They stock the fridge and give some great snacks all for free which was a lovely surprise. One of the receptionist tells you it’s complimentary- the other did not say anything on check in.

I love that they placed some books from Daunt Books - a local independent book store - in the rooms to read during your stay which you can purchase locally if you wish.

Cons:

Only reason I don’t give it a 10 is due to loud noise that woke me up around 9am. I couldn’t see any building work going around near the hotel so I’m not sure what it was. It didn’t last too long but was pretty disruptive.

2026-07-16 via Nuitee