Hotel Central

Hotels
8.4 (13455 reviews)
Gilmstraße 5 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Old room quality
Price vs. amenities

Categories

Cleanliness
7.9
Multiple reviews mentioned issues with room quality and cleanliness.
Service
9.4
Several guests praised the helpful and friendly staff.
Location
9.4
Noted as a fantastic and central location in multiple reviews.
Room Quality
7.4
Critiques mentioned old rooms and some maintenance issues.
Amenities
8.4
Good amenities like breakfast and sauna, but some needed upgrades.
Value for Money
7.4
Some reviews suggested that the price did not reflect the quality of the stay.
Food and Beverage
8.4
Breakfast was generally praised though a few mentioned it could improve.
Overall Experience
8.9
Overall positive experiences despite some drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:41

Property Description

Luxurious 4-Star Hotel in the Heart of Innsbruck

Spa Retreat: Indulge in relaxation with complimentary access to the hotel's spa area, including a sauna, infrared cabins, steam bath, and fitness centre.

Modern Comfort: Enjoy a comfortable stay in modern, non-smoking rooms equipped with free WiFi, flat-screen cable TV, minibar, and elegant wooden floors.

Viennese Coffee House: Experience a taste of Vienna at the hotel's charming coffee house with two terraces, offering a selection of classic Austrian dishes and coffee specialties.

Experience the perfect blend of luxury and convenience at Hotel Central. Book now for an unforgettable stay in Innsbruck.

Important information:

Please note that the hotel and the cafe are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 13455 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.9
J
Joseph • couple • gb
8
The best place to stay in Innsbruck!
Pros:

Fantastic location, next to great cafes and restaurants. Spacious rooms, quiet even though very central.

2026-05-30 • via Nuitee
K
Kaloyan • solo_traveller • bg
10
Pros:

Everything was as expected. Very good breakfast.

2026-05-30 • via Nuitee
L
Lucy • couple • gb
9
Well positioned hotel. Great for a short stay in Innsbruck
Pros:

Great location. Friendly informative staff on reception,

Cons:

Air conditioning would have been nice as it was very hot weather but the fan helped.

2026-05-30 • via Nuitee
S
Salima • solo_traveller • de
8
2026-05-30 • via Nuitee
M
MARILIA • couple • br
8
Bom custo-benefício
Pros:

Boa localização, confortável

Cons:

Não observei nada q desabone o hotel

2026-05-30 • via Nuitee
M
Marianna • solo_traveller • de
9
2026-05-30 • via Nuitee
H
Hedi • solo_traveller • de
9
Pros:

Zentrale Lage, Frühstück sehr lecker und mit großer Auswahl, freundliches Personal, Zimmer sauber

Cons:

-

2026-05-30 • via Nuitee
H
Helen • couple • gb
9
Would highly recommend for stays in beautiful Innsbruck
Pros:

Perfect location, upgraded to a very spacious room with excellent air conditioning.

Cons:

The lovely cafe bar terrace closed very early, @8.30pm

2026-05-30 • via Nuitee
M
Matthias • solo_traveller • es
9
Pros:

Muy buen desayuno
Muy bonito y limpio todo

2026-05-30 • via Nuitee
M
Michael • solo_traveller • at
7
2026-05-30 • via Nuitee
O
Oksana • couple • ua
10
2026-05-30 • via Nuitee
J
JG • solo_traveller • de
9
Pros:

Zentrale Lage, gutes Frühstück, (Karottensaft selbst machen), Personal zuvorkommend, Parking direkt unten (17€)

Cons:

Schiebetür zu Badezimmer war kaputt, beinahe runtergefallen, nicht abschließbar. Zimmerfenster nur ein wenig zu öffnen.

2026-05-29 • via Nuitee
J
Julia • couple • at
9
2026-05-29 • via Nuitee
S
Sreenath • couple • bh
5
Pros:

Location, cleanliness, friendliness of staff.

Cons:

The hotel does not have air conditioning, which made the room very hot and humid during the daytime. As a result, it was quite uncomfortable to spend time in the room during warmer hours.

Given that Innsbruck can experience hot temperatures during the summer months, I believe the management should consider upgrading the hotel with air conditioning system. This would significantly improve guest comfort and enhance the overall stay experience.

2026-05-29 • via Nuitee
A
Andreas • solo_traveller • at
9
2026-05-29 • via Nuitee
N
Norbert • couple • de
9
Tolle Lage inmitten der Stadt
Pros:

Ein Hotel in ruhiger aber dennoch zentraler Lage. Großartiges Frühstück im angeschlossen Café Central in klassischer Kaffeehausatmosphäre.

Cons:

Unser Zimmer war sehr klein.

2026-05-29 • via Nuitee
M
Marco • solo_traveller • it
8
Consigliato per la posizione
Pros:

La posizione vicinissima al centro, l'accoglienza della reception, la colazione

Cons:

Nella stanza non ci sono tende oscuranti e pertanto alle 5,30 del mattino la stanza era illuminata a giorno. Ho avuto caldo tutta la notte e non ho capito se c'è l'aria condizionata. Era impossibile aprire la finestra perché la stanza era vicinissima ai condotti rumorosi. Nel complesso comunque bene

2026-05-29 • via Nuitee
M
Martina • couple • it
8
2026-05-29 • via Nuitee
A
Anne • couple • se
9
Pros:

Centralt, stora rum, rent, trevlig personal

2026-05-29 • via Nuitee
T
Thomas • solo_traveller • at
10
Hotel Central. Ein Traum
Pros:

Zimmer Upgrade

Frühstück

Lage ist traumhaft

Cons:

Das wir nicht länger dort waren.

2026-05-28 • via Nuitee