Hotel Central

Hotels
8.4 (13608 reviews)
Gilmstraße 5 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Old room quality
Price vs. amenities

Categories

Cleanliness
7.9
Multiple reviews mentioned issues with room quality and cleanliness.
Service
9.4
Several guests praised the helpful and friendly staff.
Location
9.4
Noted as a fantastic and central location in multiple reviews.
Room Quality
7.4
Critiques mentioned old rooms and some maintenance issues.
Amenities
8.4
Good amenities like breakfast and sauna, but some needed upgrades.
Value for Money
7.4
Some reviews suggested that the price did not reflect the quality of the stay.
Food and Beverage
8.4
Breakfast was generally praised though a few mentioned it could improve.
Overall Experience
8.9
Overall positive experiences despite some drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:41

Property Description

Luxurious 4-Star Hotel in the Heart of Innsbruck

Spa Retreat: Indulge in relaxation with complimentary access to the hotel's spa area, including a sauna, infrared cabins, steam bath, and fitness centre.

Modern Comfort: Enjoy a comfortable stay in modern, non-smoking rooms equipped with free WiFi, flat-screen cable TV, minibar, and elegant wooden floors.

Viennese Coffee House: Experience a taste of Vienna at the hotel's charming coffee house with two terraces, offering a selection of classic Austrian dishes and coffee specialties.

Experience the perfect blend of luxury and convenience at Hotel Central. Book now for an unforgettable stay in Innsbruck.

Important information:

Please note that the hotel and the cafe are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 13608 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.9
V
Vladimir • couple • pl
8
2026-06-13 • via Nuitee
M
Manuel • solo_traveller • ch
10
Pros:

Prime Location. Comfortable bed. Clean. They have a sauna.

Cons:

Staff could mention that there is a sauna. I only knew it because somebody in the reviews told it.

2026-06-13 • via Nuitee
S
Sabrina • solo_traveller • at
10
2026-06-13 • via Nuitee
S
Sabine • couple • de
9
2026-06-13 • via Nuitee
M
monica sanchez • solo_traveller • ar
8
Pros:

La ubicacionby el desayuno

Cons:

Poco amable el personal del desayuno

2026-06-13 • via Nuitee
K
Karsten • couple • dk
9
Pros:

Aflåst cykelrum
Super fin cafe

2026-06-13 • via Nuitee
M
Maya • solo_traveller • ch
9
Sehr gutes Hotel mit gutem Preis-Leistungsverhältnis
Pros:

Ich erhielt ein Upgrade in die Junior Suite und die war grossartig: viel Platz, hell und gut eingerichtet.

2026-06-13 • via Nuitee
N
Nadine • solo_traveller • de
10
Wären gerne länger geblieben
Pros:

Uns hat es sehr gut gefallen und wir kommen auf jeden Fall wieder!

Gediegenes Hotel in ruhiger und sehr zentraler Lage.

Super bequemes Bett, sehr großes Badezimmer.

Sehr gutes Frühstück mit reichhaltiger Auswahl.

Die Fahrräder konnten in der Tiefgarage abgestellt werden.

2026-06-13 • via Nuitee
J
Joachim • solo_traveller • de
7
Ich fands ganz okay, würde die Unterkunft aber nicht noch einmal buchen.
Pros:

Die Lage ist super! Man ist vom Hauptbahnhof in wenigen Minuten zu Fuß am Hotel und vom Hotel auch in wenigen Minuten in der Altstadt. Auch das Preis-Leistungs-Verhältnis passt.

Cons:

Die Unterkunft ist in die Jahre gekommen, aber insgesamt noch in Ordnung. Bei meinem Bett fehlten am Lattenrost unten mehrere Latten. Da ich alleine ein Doppelbett hatte, war das jetzt nicht schlimm, weil ich einfach auf der anderen Seite geschlafen habe, dennoch sollte das aber nicht vorkommen.

2026-06-13 • via Nuitee
M
Matthias • couple • de
9
Pros:

Sehr zentral gelegen und ruhig. Ein sehr gutes Frühstück. Für Zwischenübernachtungen gut geeignet, denn Frühstück gibt es schon ab 6:30 Uhr.

2026-06-13 • via Nuitee
K
Klaus Titus • solo_traveller • at
10
Pros:

großes Zimmer

2026-06-13 • via Nuitee
M
Mufaddal • couple • de
8
Pros:

Good hotel, great breakfast, great value for money

Cons:

The booking.com listing said that the parking is available but nowhere it was mentioned that it still had to be reserved. We were not offered parking and we had to take a paid option

2026-06-13 • via Nuitee
B
Benjamin • couple • ch
9
Pros:

Schönes Zimmer, ruhig und doch zentral gelegen, kurzer Weg vom und zum Bahnhof.

2026-06-13 • via Nuitee
R
Richard • couple • nl
10
Prima hotel
Pros:

Prima hotel. Airconditioning erbij was helemaal top geweest

Cons:

Geen airco

2026-06-13 • via Nuitee
I
Ingeborg • solo_traveller • at
8
2026-06-13 • via Nuitee
U
Ute • couple • de
10
Pros:

Da wir oft Gäste dort sind, hatten wir diesmal ein Upgrade für die Juniorsuite. Das einmal zu genießen, kann ich nur jedem Gast empfehlen. Wie eine eigene Wohnung. Perfekt!

Cons:

-

2026-06-12 • via Nuitee
C
Cheah • couple • sg
6
2026-06-12 • via Nuitee
J
JAIR PIANUCCI • family_with_children • br
10
Convenient location. Comfy stay.
Pros:

Perfect location , near the train station and tourist attractions.

Cons:

Everything met our expectations.

2026-06-12 • via Nuitee
F
Frank • solo_traveller • de
10
2026-06-12 • via Nuitee
L
Leon • couple • nl
8
Decent stay for the price paid
Pros:

Great staff, free sauna, nice location near old city center

Cons:

The room was kind of old, no airco. It was well maintained though.

2026-06-12 • via Nuitee