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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Bicycle-friendly property
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Electric bicycle charging station
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
InterContinental Lisbon offers chic, spacious guestrooms with panoramic views of Eduardo VII Park. Enjoy flat-screen TVs, satellite channels, and free WiFi during your stay.
Exquisite Dining Options
Indulge in a wide range of international and Portuguese specialties at the hotel's Akla Restaurant. For a more casual setting, head to the UpTown Bar for a relaxing drink in a homely environment or explore nearby local dining options.
Convenient Location
Situated near Marques de Pombal Metro Station, the hotel provides easy access to Lisbon's iconic attractions like Bairro Alto, Rossio, and Chiado. Don't miss the opportunity to explore the historical downtown just a short drive away.
Ready to experience luxury in the heart of Lisbon? Book your stay at InterContinental Lisbon now.
Please note that the half board rate is for 2 Adults. Children are not included and will be charged a half board supplement directly by the hotel.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Well, located. Good quality hotel.
Nothing
Localização, atendimento de todo o staff, café da manhã excelente, tamanho do quarto, restaurante.
İ requested invoice they said we cant give because of our internal policy , request it from u agent , now both booking and hotdl dint give invoice
Quarto
Horário do café da manhã
İ requested invoice they said we cant give because of our internal policy , request it from u agent , now both booking and hotdl dint give invoice
موقع الفندق فوق المرتفع متعب عند الذهاب والعودة
아이들과 함께 여행 마지막날에 방문했습니다. 매니저 분이 아이들에게 직접 체크인 경험해 볼 것을 권했고, 아이들은 정말 재밌고 값진 경험을 했습니다. 아이들에게 최고의 호텔이었습니다. 조식, 룸서비스 등 식사도 매우 만족스러웠습니다. 침대는 편안했고, 침구는 포근했습니다. 욕실도 깨끗했고, 수건 등 기본어메니티도 굉장히 만족스러웠습니다.커넥팅 룸에 묵었는데, 이용하기도 편리했습니다. 와이파이 상태도 좋아서 업무 보기에 편안했습니다.
저희는 아이들과 함께 하프보드를 예약했는데, 디너 때 직원분들의 이해도가 조금 부족해 보였습니다. 어떤 직원은 스타터와 메인 디쉬 한가지씩 만 고르게 했고, 어떤 직원은 스타터, 메인디쉬, 디저트까지 고르게 했습니다. 그리고 아이들은 별도 메뉴를 추가 비용을 내고 먹을 것을 권했습니다. 아이들도 하프보드로 같이 결제 했는데 무엇때문에 그랬는지 모르겠습니다. 어쨌든 마지막엔 잘 해결 되어 식사는 잘 마쳤고, 시간이 늦어서 디저트는 포장해서 호텔로 올라가 먹었습니다.
From start to finish, our experience was amazing. We cannot give enough praise to the hotel and its staff for a wonderful stay and experience.
*ROOM*
As Diamond Elite guests, we were given a superb upgrade to a two story suite and it was stunning. Most importantly, a super comfy bed and decent air conditioning. We were on the 18th floor with a balcony offering stunning views across the city. The room was well appointed with two TVs, mini-bar/fridge and a Nespresso machine. The bathroom had a lovely shower and was immaculate throughout.
*Location*
Easy to reach from the airport (5 miles) and not too far to walk to the centre. Ubers are cheap and available everywhere meaning everything is within easy reach.
*Staff*
Wow, amazing and lovely people throughout. We especially appreciated the Club Lounge staff, notably Flavia and Carolina.
*Housekeeping*
The main service was excellent and our room was immaculate and clean. The evening turndown service was a little hit and miss though.
*Food/Drinks*
We ate in the hotel restaurant a couple of times and the food was top quality. There is a good selection of reasonably priced wines, too. The quality of the drinks and snacks in the Club Lounge were first class. The only criticism is that the Club Lounge "Happy Hour" only operated from 5-7pm, which meant that was the only time you could have a glass of wine there. Longer Club Lounge "Happy Hour" times would be a big plus.
Overall, a truly wonderful experience. We look forward to a return visit in the future.
Lovely hotel, very attentive staff. My room was quiet, clean and had amazing views over Lisbon and the river.
I spent the initial part of a 16 day Spain/ Portugal trip at the Inter Continental Hotel in Lisbon. OUTSTANDING HOHEL! Great choice. The hotel is well located, the staff quite helpful, the rooms outstanding.
I have stayed at many Inter Continental Hotels around the world and their facility in Lisbon measures well against any of them. Terrific service. The on desk was quite effecient, the concierge very helpful, the rooms outstanding .
What a big disappointment from our last stay 2 years ago. This was our third stay and my wife booked this thru her Chase Sapphire rewards. Check in was not great until my wife mentioned that one of the Management staff had contacted her about our arrival and then suddenly we were told our room was cleaned but needed to be "inspected". We were asked to sit in the lobby and she would come and get us when the room was ready. Forty minutes later, my wife gets a phone call from another staff
person that our room was ready. The young lady was still at the front desk-obviously she did not come over.
Breakfast was horrible. Three different people. One brought us tea, I had to track someone down to order an omelet which took over thirty minutes to arrive after asking a second time where my food was. The third person never came back with more hot water for another cup of tea. The good news is that I could not have breakfast the next morning since I had an early flight.
They need to step up their service levels. Room service was very efficient. It appears to me that this has become a convention hotel.
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