Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Superb service
Great location
Cons:
Breakfast issues
Noise insulation

Categories

Cleanliness
8.45
Clean and friendly staff noted, but some noise issues may affect perception.
Service
9.45
Staff were described as superb and accommodating, enhancing guest experience.
Location
8.95
Great location mentioned, though slightly outside main part of town.
Room Quality
9.25
Rooms were described as lovely, spacious, and comfortable.
Amenities
8.95
Standard amenities offered, some disappointment in available facilities.
Value for Money
8.45
Overall enjoyment noted, but some felt the breakfast does not justify extra cost.
Food and Beverage
7.95
Breakfast experience was crowded and below expectations.
Overall Experience
8.95
Positive experiences largely outweigh the negatives based on staff and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
InterContinental Lisbon offers chic, spacious guestrooms with panoramic views of Eduardo VII Park. Enjoy flat-screen TVs, satellite channels, and free WiFi during your stay.

Exquisite Dining Options
Indulge in a wide range of international and Portuguese specialties at the hotel's Akla Restaurant. For a more casual setting, head to the UpTown Bar for a relaxing drink in a homely environment or explore nearby local dining options.

Convenient Location
Situated near Marques de Pombal Metro Station, the hotel provides easy access to Lisbon's iconic attractions like Bairro Alto, Rossio, and Chiado. Don't miss the opportunity to explore the historical downtown just a short drive away.

Ready to experience luxury in the heart of Lisbon? Book your stay at InterContinental Lisbon now.

Important information:

Please note that the half board rate is for 2 Adults. Children are not included and will be charged a half board supplement directly by the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 802 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 9.25
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
Q
Q7310EPamandah Family
10
Ideal location
Pros:

Great location to explore the city and for metro and train access.. Staff friendly and hotel very clean. What you expect with an intercontinental. Lovely bar area. Very modern.

2026-07-25 via Tripadvisor
D
Dominique couple ch
9
Oasis de sérénité au centre de Lisbonne
Pros:

Amabilité du personnel - concierge d’excellent conseil. Chambres très agréables. Emplacement parfait

Cons:

Accès pas evident

2026-07-22 via Nuitee
B
Bruno couple ao
8
2026-07-22 via Nuitee
M
Maria da Graça couple br
8
2026-07-18 via Nuitee
M
Mobile30376919272 Couples
10
Perfect and luxurious. Would highly recommend
Pros:

We had a perfect one night stay at this hotel. The service we received was very special. All staff that we encountered were friendly and very helpful. Our room (one bedroom suite) was clean and luxurious with the most amazing views of Lisbon. During our stay we utilised the Club Lounge which I would highly recommend. Talk about being spoiled !

2026-07-17 via Tripadvisor
E
Experience727655 Business
10
Very quick and cordial check in and check out. Club lounge hospitality was great
Pros:

Excellent hospitality felt like home and extraordinary experience with Abid, Sofia, Carolina and Lara took extra miles to make my stay unforgettable.

2026-07-16 via Tripadvisor
V
Venerable solo_traveller us
10
2026-07-11 via Nuitee
S
Simon extended_group au
8
Nothing wrong with the hotel at all. Just wasn’t as close to the main part of town than we liked
Pros:

The hotel was great however a little far out from Town Centre if you wanted to walk to everywhere

Cons:

Distance from Main part of town

2026-07-09 via Nuitee
Z
zhongnan Boris couple us
5
We have been severely bitten by bed bugs in this hotel!
Pros:

We have been severely bitten by bed bugs in this hotel!

Cons:

We have been severely bitten by bed bugs in this hotel!

2026-07-08 via Nuitee
Z
zhongnan Boris couple us
1
We have been severely bitten by bed bugs in this hotel! The bathroom has a very strong foul odour
Pros:

We have been severely bitten by bed bugs in this hotel! The bathroom has a very strong foul odour

Cons:

We have been severely bitten by bed bugs in this hotel! The bathroom has a very strong foul odour

2026-07-08 via Nuitee
L
Linda extended_group us
10
I had a wonderful stay here. Your staff is awesome!
Pros:

The breakfast was amazing. My omelette was excellent. The wait staff was very accomodating.

Cons:

A faucet in the bathroom leaked at the base when it was turned on but it was a very minor inconvenience. I reported it when I checked out.

2026-07-08 via Nuitee
P
Palmasnvstr Business New York City, New York
8
Overall, a great hotel
Pros:

Overall, this is a great hotel. Staff is super friendly. The lounge/bar is a pretty cool place to hang out. Catch a World Cup soccer game. Rooms are really nice. I really don’t have anything to complain about. The only reason I give a four star not a five star is because it’s an IHG and just like Marriott, you’re always denied upgrades and other things promise for the highest teir members. 😂🤷‍♂️. Overall this is a great hotel though I would definitely recommend it.

2026-07-04 via Tripadvisor
H
Hongmei solo_traveller us
10
2026-07-02 via Nuitee
A
Amadou couple ca
10
2026-07-01 via Nuitee
K
Katarzyna_Suprynovicz86 couple pl
10
Fantastyczny hotel blisko parku
Pros:

Śniadanie przepyszne, szeroki wybór produktów, bez glutenu, bez laktozy, na słono i słodko, można zamówić omlet, jajecznice. Bufet był bardzo bogaty, obsługa miła i natychmiastowa.

Cons:

Otrzymałam do śniadania sok z pomarańczy który był lekko zgazowany, miałam obawy czy był świeży.

2026-06-29 via Nuitee
A
Almudena couple es
9
2026-06-29 via Nuitee
R
Road41650549147 Family
10
Excellent Service here at the Intercontinental Lisbon
Pros:

I was honestly super impressed with every team member I've interacted with during my hotel stay. Thank you for making my family and my stay super memorable, the professionalism at this hotel is worth calling out! They were also super nice to upgrade us when I told them it was my Grandmothers first time visiting Lisbon from Hong Kong. Safe to say we will be choosing this hotel again when we come back!

2026-06-22 via Tripadvisor
G
Gustavo couple us
6
Pros:

La comida muy buena

Cons:

Me robaron 10 euros de mi habitación en monedas !! El aire acondicionado muy ruidoso, lo reporte y no cambio mucho .. no entiendo como le dan a estos hoteles , estrellas si ya son viejos y no invierten.. en fin qué lástima

2026-06-22 via Nuitee
H
hellofish Solo travel Burkina Faso
10
Impressive spacious rooms and super friendly staff
Pros:

Super impressive. From the start the lobby was spotless and nicely decorated with fresh flowers. Staff were genuinely friendly throughout - both at reception and at the bar, and the room was spotless. The air conditioning worked perfectly. I was upgraded to a river view room, which was a nice bonus.

The location sits on Avenida da Liberdade and apparently Cristiano Ronaldo's penthouse is a couple of doors down, according to my Uber driver, which seems about right for the area (i.e. it's very upscale).

The nearest metro (Marquês de Pombal) is around a ten minute walk and puts you on a direct line into the old town and Bairro Alto. The Estufa Fria botanical garden is right across the road and well worth an hour of your time!

The one caveat: the WiFi was unreliable and streaming to the in-room TV didn't work. Staff mentioned that new TVs had just been installed and there were teething issues. 5G on my phone worked though, and everything else was so good that it didn't feel fair to knock a star off for what is a temporary and easily fixable problem.

2026-06-19 via Tripadvisor
M
Michael couple za
10
Pros:

Well, located. Good quality hotel.

Cons:

Nothing

2026-06-16 via Nuitee