Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Superb service
Great location
Cons:
Breakfast issues
Noise insulation

Categories

Cleanliness
8.45
Clean and friendly staff noted, but some noise issues may affect perception.
Service
9.45
Staff were described as superb and accommodating, enhancing guest experience.
Location
8.95
Great location mentioned, though slightly outside main part of town.
Room Quality
9.25
Rooms were described as lovely, spacious, and comfortable.
Amenities
8.95
Standard amenities offered, some disappointment in available facilities.
Value for Money
8.45
Overall enjoyment noted, but some felt the breakfast does not justify extra cost.
Food and Beverage
7.95
Breakfast experience was crowded and below expectations.
Overall Experience
8.95
Positive experiences largely outweigh the negatives based on staff and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
InterContinental Lisbon offers chic, spacious guestrooms with panoramic views of Eduardo VII Park. Enjoy flat-screen TVs, satellite channels, and free WiFi during your stay.

Exquisite Dining Options
Indulge in a wide range of international and Portuguese specialties at the hotel's Akla Restaurant. For a more casual setting, head to the UpTown Bar for a relaxing drink in a homely environment or explore nearby local dining options.

Convenient Location
Situated near Marques de Pombal Metro Station, the hotel provides easy access to Lisbon's iconic attractions like Bairro Alto, Rossio, and Chiado. Don't miss the opportunity to explore the historical downtown just a short drive away.

Ready to experience luxury in the heart of Lisbon? Book your stay at InterContinental Lisbon now.

Important information:

Please note that the half board rate is for 2 Adults. Children are not included and will be charged a half board supplement directly by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 781 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 9.25
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
F
Francisco • solo_traveller • pt
10
2026-05-22 • via Nuitee
T
Taylan • couple • tr
10
2026-05-18 • via Nuitee
H
Helder • couple • pt
10
Excelente
2026-05-17 • via Nuitee
P
PSBSi • Couples • Cranfield, Bedfordshire, England
10
One of our best ever hotel stays
Pros:

From start to finish, our experience was amazing. We cannot give enough praise to the hotel and its staff for a wonderful stay and experience.

*ROOM*
As Diamond Elite guests, we were given a superb upgrade to a two story suite and it was stunning. Most importantly, a super comfy bed and decent air conditioning. We were on the 18th floor with a balcony offering stunning views across the city. The room was well appointed with two TVs, mini-bar/fridge and a Nespresso machine. The bathroom had a lovely shower and was immaculate throughout.

*Location*
Easy to reach from the airport (5 miles) and not too far to walk to the centre. Ubers are cheap and available everywhere meaning everything is within easy reach.

*Staff*
Wow, amazing and lovely people throughout. We especially appreciated the Club Lounge staff, notably Flavia and Carolina.

*Housekeeping*
The main service was excellent and our room was immaculate and clean. The evening turndown service was a little hit and miss though.

*Food/Drinks*
We ate in the hotel restaurant a couple of times and the food was top quality. There is a good selection of reasonably priced wines, too. The quality of the drinks and snacks in the Club Lounge were first class. The only criticism is that the Club Lounge "Happy Hour" only operated from 5-7pm, which meant that was the only time you could have a glass of wine there. Longer Club Lounge "Happy Hour" times would be a big plus.

Overall, a truly wonderful experience. We look forward to a return visit in the future.

2026-05-15 • via Tripadvisor
M
Murat • couple • tr
10
2026-05-13 • via Nuitee
F
forestn375 • Business • Stratford-upon-Avon, Warwickshire, England
10
Excellent quality hotel in a bustling city.
Pros:

Lovely hotel, very attentive staff. My room was quiet, clean and had amazing views over Lisbon and the river.

2026-05-11 • via Tripadvisor
G
garysY5031KM • Couples • West Palm Beach, Florida
10
Great Stay!
Pros:

I spent the initial part of a 16 day Spain/ Portugal trip at the Inter Continental Hotel in Lisbon. OUTSTANDING HOHEL! Great choice. The hotel is well located, the staff quite helpful, the rooms outstanding.
I have stayed at many Inter Continental Hotels around the world and their facility in Lisbon measures well against any of them. Terrific service. The on desk was quite effecient, the concierge very helpful, the rooms outstanding .

2026-05-10 • via Tripadvisor
B
Burton • solo_traveller • us
10
2026-05-10 • via Nuitee
N
N3002EHchristopherm • Couples
6
NOT A FIVE STAR HOTEL
Pros:

What a big disappointment from our last stay 2 years ago. This was our third stay and my wife booked this thru her Chase Sapphire rewards. Check in was not great until my wife mentioned that one of the Management staff had contacted her about our arrival and then suddenly we were told our room was cleaned but needed to be "inspected". We were asked to sit in the lobby and she would come and get us when the room was ready. Forty minutes later, my wife gets a phone call from another staff
person that our room was ready. The young lady was still at the front desk-obviously she did not come over.

Breakfast was horrible. Three different people. One brought us tea, I had to track someone down to order an omelet which took over thirty minutes to arrive after asking a second time where my food was. The third person never came back with more hot water for another cup of tea. The good news is that I could not have breakfast the next morning since I had an early flight.

They need to step up their service levels. Room service was very efficient. It appears to me that this has become a convention hotel.

2026-05-09 • via Tripadvisor
A
Andrea • solo_traveller • it
8
2026-05-02 • via Nuitee
M
Mary • couple • ca
9
Lovely
Pros:

Ok

2026-04-28 • via Nuitee
J
joris • solo_traveller • be
9
Perfect
Pros:

In goede gedeelte van de stad

Cons:

Geen

2026-04-26 • via Nuitee
D
doberman32 • Business
8
Older hotel with good service in an amazing city!
Pros:

Older hotel --has a 1970's vibe to it. Decent location, but not perfect--a bit of a walk. Breakfast was huge and good, as was the service. The room was dated and the hotel needs to be refurbished probably, but was a nice stay.

2026-04-22 • via Tripadvisor
L
LOUIS STEPHEN • solo_traveller • ae
10
2026-04-16 • via Nuitee
A
AMT • solo_traveller • kw
9
Stay in Lisbon
Pros:

The location, the staff are amazing and service was very good

Cons:

The maintenance for the hotel wasn't very good and up to a 5 stars hotel, we had repeated issues with the safes in the rooms, but that being said, the hotel staff took care of that issue and changed our safes. Food quality should be a better for a 5 stars hotel.

2026-04-16 • via Nuitee
W
Wagner Bertazo • couple • br
10
recomendo! sempre que estou em Lisboa lá me hospedo!
Pros:

Localização excelente, quarto espaçso, cama maravilhosa, café da manhã completíssimo. O staff é super atencioso, nota especial para a Sophie que foi super gentil e responsiva.

Cons:

ùnico ponto é com relação ao banho cujo chuveiro é ótimo, mas porque a aguá do banho escorre para o banheiro.

2026-04-16 • via Nuitee
C
Catherine • couple • mx
9
Très agréable
Pros:

Le personnel très accueillant. Un grande chambre.

Cons:

Loin du centre.
L’hotel un peu désuet

2026-04-14 • via Nuitee
H
hongbo • solo_traveller • de
6
Cons:

the towel is too old

2026-04-12 • via Nuitee
S
Syed Usman • solo_traveller • sa
10
Its not just the hotel, but team which
Pros:

It was a wonderful stay. The best part is that they accomodated and dealt with a family with little kids really well. I would like to name Ms Maria the lady I ramdomly walked to asking for help - really really obliged and the lady manager in the the morning and the lady incharge at the conceirge, and the gentlmen from the conceirge team at the main entrance, Annebela at reservation, Gonzales at the fron desk, the lady who checked us out, were all just so nice and helpful, that made our stay truly pleasant. The location is brilliant, close to everything. We had an excellent stay.

True 5 star experience

Cons:

Nothing

2026-04-11 • via Nuitee
L
LisaMNewJersey • Couples
10
Immaculate and comfortable
Pros:

Our room (818) was quiet, newly renovated in a modern yet comfortable fashion and kept immaculately clean. Part of our stay was with a tour group, some of which had rooms that were sorely in need of renovation so inquire. The hotel is just across the street from Eduardo park and Estufa Fria, a truly lovely and peaceful botanic garden with lake and wildlife views (turtles, swans, peacocks). Many sites are about 20-30 minutes walk but Uber is very reasonable. The breakfast buffet is very comprehensive yet they also offer made to order omelets. Excellent service all around. We would definitely stay here again.

2026-04-06 • via Tripadvisor