Renaissance Newport Beach Hotel

Hotels
•
Marriott Hotels & Resorts
8.4 (816 reviews)
4500 MacArthur Boulevard , Newport Beach , US
+1 949-476-2001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk, valet, named staff)
Clean rooms and well-presented facility
Good on-site restaurant
Convenient location for many guests
Spacious rooms reported by some
Cons:
High unexpected charges (parking, WiFi, breakfast, taxes/fees)
Room issues for some guests (broken AC/fan, non-working outlets)
Distance from parking lot to lobby / farther from beach than expected
Housekeeping lapse reported (sheets not changed)
Billing and booking communication problems (double billing, booking mix-up)

Categories

Cleanliness
9.1
Rooms repeatedly described as clean and well presented, though one guest reported sheets not being changed and crumbs on the bed.
Service
9.4
Multiple mentions of friendly, helpful and welcoming staff (front desk, valet, named staff), though there were isolated service failures (double billing, booking communication issue).
Location
8.6
Generally praised as a great location, but several guests noted it was farther from the beach than expected and the parking lot is a fair distance from the lobby.
Room Quality
7.7
Rooms described as clean and sometimes spacious, but several issues noted: AC/fan broken, some non-working electrical outlets and smaller-than-expected room sizes for some guests.
Amenities
7.5
Facility presentation and restaurant are positive, but guests complained about high ancillary charges (parking, WiFi) and valet logistics.
Value for Money
6.8
Consistent complaints about high, unexpected charges (parking up to ~$50–70/night, WiFi fees, $38 breakfast, taxes and fees) leading to poor perceived value.
Food and Beverage
8.5
Restaurant described as very good and reasonably priced by some, while breakfast/buffet was viewed as overpriced and not particularly special by others.
Overall Experience
9.6
Overall stays were described as nice and comfortable with helpful staff and clean facilities, though marred for some by billing/communication issues and extra fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxury and Convenience
The Renaissance Newport Beach Hotel, just 5 minutes from John Wayne Airport, offers a luxurious stay with free shuttle services and top-notch amenities like tennis courts and an outdoor pool.

Elegant Rooms and Modern Facilities
Guest rooms feature elegant decor, wood furniture, a 42-inch flat-screen TV, and marble bathrooms with plush bathrobes. Enjoy complimentary access to the 24-hour gym and a large outdoor pool with a sundeck and cabana rentals.

Dining and Nearby Attractions
Indulge in Coastal Cuisine at the onsite restaurant. Explore nearby attractions like Newport Beach, Balboa Island, and the Newport Sports Museum, all within a short drive. Valet parking adds to the convenience of your stay.

Book your upscale retreat at the Renaissance Newport Beach Hotel today!

Important information:

Property does not accept cash as a valid payment method upon check-in. Guests will be able to pay cash at the time of check-out but we will require a valid credit card with matching ID at the time of check-in. This credit card will be authorized for the full amount of the stay plus incidentalsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Guest Reviews

8.4
Based on 816 reviews
Cleanliness: 9.1
Service: 9.4
Location: 8.6
Room Quality: 7.7
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 9.6
R
Rebecca • solo_traveller • us
8
2026-10-23 • via Nuitee
A
Annette • couple • us
10
2026-10-19 • via Nuitee
M
MELISSA • solo_traveller • us
8
2026-10-18 • via Nuitee
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William • couple • us
5
Try to avoid CA if you can, sadly, if everything is priced a la carte like this and very high.
Pros:

Perfectly fine facility. They gave us a bottle of water at registration.

Cons:

Outrageous prices for unexpected charges. Parking, for example, at nearly $50/night or nearly $70/night if you use the "valet" service (which takes your car all the across the street to an open lot...ridiculous). WiFi for $18 or something unless you're a member of some reward program. Breakfast was not included in the price - I had thought it was but I was mistaken. I think the breakfast buffet was $38 or so. There was nothing special about it except the price. It was fine, don't get me wrong. But nothing special, especially for $38.

2026-10-14 • via Nuitee
A
Annette • couple • us
5
2026-10-07 • via Nuitee
A
Annette • couple • us
6
Disappointed.
Pros:

Friendly and helpful staff.

Cons:

The AC in our room was not working and it was 78 degrees. The fan was broken and no cool air. I reported the issues and they sent maintenance, who confirmed it was broken. Also, I was double billed for room service and have yet to get the issue resolved!

2026-10-07 • via Nuitee
M
Michael • family_with_children • us
9
Newport Beach Film festival stay
Pros:

The presentation of the facility is very nice, kind of big but it's a conference center so I guess that's to be expected.

Cons:

The distance from the parking lot to the lobby. If you're tired, just be aware. My room also had several electrical outlets that weren't working. Also, my room was not the most spacious. But very clean.

2026-09-19 • via Nuitee
P
Patricia • couple • us
10
We would stay her again.
Pros:

The hotel is clean, quiet, and comfortable. The restaurant is very good and reasonably priced. The staff were helpful and friendly.

Cons:

It was a bit farther from the beach than we expected.

2026-09-17 • via Nuitee
B
Brenda • couple • us
9
Very nice and comfortable stay
Pros:

Nice facility and friendly staff

Cons:

All the taxes and fees on food, parking etc

2026-09-16 • via Nuitee
S
Scott • couple • us
10
2026-09-12 • via Nuitee
C
Corey • couple • us
10
2026-09-09 • via Nuitee
A
ALSHAFEE • couple • us
10
Pros:

It was a great location with wonderful staff! The front office staff were so welcoming especially Sophia who was always so kind! The rooms were clean and spacious! The valet staff were also wonderful and they always handed my girls toys while waiting which I thought was such a smart and thoughtful idea!

2026-09-08 • via Nuitee
S
SANDRA • family_with_children • us
7
Pros:

location
room

Cons:

We noticed that the bed sheets were not being changed daily. Although housekeeping came to “clean the room,” I observed that my bed still had crumbs on it and the sheets remained wrinkled and appeared undisturbed, indicating that the sheets had not been changed.

2026-09-08 • via Nuitee
B
Barrie • solo_traveller • us
5
Communication between the hotel booking.com was not well handled.
Pros:

Did not eat at all.

Cons:

I would imagine that the management hour I was homeless. I was told that I was not booked.

2026-09-08 • via Nuitee
A
Annette • couple • us
9
2026-09-05 • via Nuitee
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Litzy • couple • us
9
2026-09-04 • via Nuitee
T
Torres • couple • us
10
2026-08-31 • via Nuitee
M
Morteza • solo_traveller • us
1
Overpriced, poor value, and disappointing service
Pros:

A very few members of the staff who were kind, relatable and actually nice and welcoming. It is this group of staff (valet and lobby staff) who were the reason you would feel welcomed.

Cons:

Admittedly, I booked this hotel quickly while at work and did not fully review every detail beforehand. Still, at nearly $500, I reasonably expected a comfortable, well-equipped stay. Instead, I received a very basic room with an average bed and virtually no included amenities. More concerningly, the connecting door between my room and the adjacent room did not lock properly from my side.

There was not even a complimentary bottle of water. Wi‑Fi was also not straightforward (I work in tech, so I am familiar with these things): despite creating an account and enrolling as a member to access the free option, the connection process was unnecessarily difficult and appeared designed to push guests toward paying an additional $19.95. On top of the room rate, self-parking cost $45 ($65 for valet), and breakfast was not included. Nearly $500 for an average room, without basic conveniences, is simply not acceptable value.

The reception staff were not openly rude, but their attitude was cold and unwelcoming. I felt treated with suspicion rather than as a paying guest, as if I stole from them and they just can’t prove it. I noted the employees’ names but will not identify anyone publicly; the broader issue is that this approach falls far below the standard expected in hospitality.

The only reason I am giving one star is the lobby and valet team. One employee I spoke with while waiting to be picked up (who was a former college basketball player) was genuinely kind, engaging, and personable. He and his colleagues were the only people in the building who made me feel welcome.

For the price, this hotel needs to offer significantly better value, clearer access to amenities, secure rooms, and a much more hospitable front-desk experience.

2026-08-30 • via Nuitee
C
Charemon • couple • us
8
2026-08-28 • via Nuitee
S
SIMEON • couple • bg
6
Wokld not go there , Hyatt oppoiste corss the street is better. Free wifi, cheaper parking , newr lobby and rooms
Pros:

Location

Cons:

Almost 300 USD per night. Wifi was paid , parking more expensive than down town San Diego. Gym noise transfer to the room. Cleaning lady banging on the door at 08:00 to ask me when will check out ?!?

2026-08-25 • via Nuitee