Residence Inn by Marriott New York Manhattan/ Midtown Eastside

Hotels
Residence Inn
9 (491 reviews)
148 East 48th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Wonderful staff
Cons:
Booking restrictions
Noise issues

Categories

Cleanliness
9.25
Specific sentiment from text: Rooms were spotless and well-maintained.
Service
9.75
Specific sentiment from text: Staff, especially Carlos and Claudia, provided excellent and attentive service.
Location
9.25
Specific sentiment from text: Perfect location for exploring New York City.
Room Quality
8.75
Specific sentiment from text: Rooms are spacious for NYC standards.
Amenities
8.25
Specific sentiment from text: Basic amenities and some criticism on breakfast variety.
Value for Money
8.25
Specific sentiment from text: Some complaints regarding booking restrictions and overall pricing.
Food and Beverage
9.25
Specific sentiment from text: Breakfast was well-stocked and enjoyable.
Overall Experience
9.25
Specific sentiment from text: A wonderful hotel experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Prime Location
Located within a 10-minute walk from Grand Central Station and the New York Public Library, the Residence Inn New York Manhattan/Midtown East offers convenience and accessibility to iconic landmarks.

Comfortable Accommodation
Each guest room features a kitchenette, flat-screen cable TV with HBO channels, work desk, and seating area. The rooms are decorated in bright colors to create a vibrant and welcoming atmosphere.

Convenient Amenities
The hotel provides on-site laundry facilities and luggage storage services for added convenience during your stay. Whether you're exploring Times Square, Central Park, or Rockefeller Center, all within walking distance, this hotel is the perfect choice for your Manhattan adventure.

Book your stay now at the Residence Inn New York Manhattan/Midtown East and experience the best of New York City!

Important information:

Please note, check in begins at 16:00 hours. Guests arriving prior to 16:00 hours may store their luggage until check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Video

Guest Reviews

9
Based on 491 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
F
Florence family_with_children nl
7
I later on enjoyed my stay but that will be the first and last stay at any Marriott!
Pros:

Nice large rooms that are clean with a kitchen where we couks cook our own meals!
Staff working at breakfast especially Carlos was amazing.

Cons:

The behavior of front desk staff! They seemed mean to us when we arrived- asking us to prove that we booked the room….even after providing them with the welcome email they sent us! We arrived late in the night and had kids that were extremely tired, but they kept us for such a long time seeming to question whether we actually could afford to stay in their hotel! That was mean!

2026-05-27 via Nuitee
D
Deborah solo_traveller au
10
2026-05-26 via Nuitee
M
Marek extended_group cz
9
2026-05-22 via Nuitee
N
Nathalie solo_traveller us
8
Very pleasant.
Pros:

The space, kitchinette, clean space.
Overall great deal.

Cons:

The breakfast, lack of choices, not inviting space, the noise of the other guests (rowdy).

2026-05-18 via Nuitee
N
Nazari solo_traveller ee
1
they did not refund deposit
Cons:

did not get refunded deposit- also at counter they don’t communicate how much they are taking deposit

2026-05-18 via Nuitee
M
Michael couple us
8
2026-05-15 via Nuitee
A
Anna-Maija family_with_children fi
9
Pros:

Mukava henkilökunta ja kaikinpuolin siisti hotelli hyvien kulkuyhteyksien lähellä. Rauhallinen alue. Aamupala riittävän monipuolinen ja sisältö vaihteli hieman päivittäin, joka toi mukavaa vaihtelua.

2026-05-14 via Nuitee
F
FOMENTO AL DESARROLLO solo_traveller es
8
2026-05-13 via Nuitee
A
AOlax28 Family San Diego, California
10
Good home base for tourists
Pros:

Great hotel and amazing breakfast! All of the staff is great, especially Carlos who manages the breakfast. Location is fantastic and easily walkable.

2026-05-09 via Tripadvisor
P
peteryH1535LU Couples
10
Homecoming
Pros:

Amazing staff! Carlos and Claudia in the restaurant provided a wonderful breakfast.. we have stayed there before they remember us and treated us like old friends. Their warmth and genuine caring is deeply heartfelt the food delicious with helpful options. Claudia the front desk manager is the ultimate professional! Always remembering us. This is truly our home away from home!

2026-05-09 via Tripadvisor
V
Voyage01722680457 Solo travel
10
Breakfast staff outstanding
Pros:

This hotel provides a free breakfast each day, and I want to especially thank the dining staff for their thoughtfulness. They remembered me from ten months ago! They are watchful and thorough in their work.

2026-05-07 via Tripadvisor
J
joycerZ4871GW Couples
10
A great stay!
Pros:

We enjoyed an extended stay at Residence Inn and found the experience to be very comfortable. The front desk staff were always friendly, patient, and helpful. The rooms were spacious, clean and well appointed with good lighting and responsive climate controls. The breakfasts were quite tasty with fresh choices and good coffee! The breakfast staff was cheerful, attentive, and accommodating. We love Claudia and Carlos. They are endearing and genuine-welcoming us every morning to breakfast. It was a great stay. We will definitely return and recommend this Residence Inn. A more secure WiFi connection would be most helpful. Thank you Residence Inn!

2026-05-05 via Tripadvisor
T
Trujillo family_with_children us
10
2026-05-05 via Nuitee
Åkerlund extended_group se
9
2026-05-04 via Nuitee
C
clément family_with_children fr
9
Un hôtel réconfortant après des journées intenses à new-york!
Pros:

Taille de la chambre, emplacement , petit déjeuner , personnel petit déjeuner et groom au top pour organiser notre transfert à jfk pour le retour .

Cons:

Rien

2026-05-02 via Nuitee
X
X9954CJdianah Couples Mexico City, Central Mexico and Gulf Coast
10
Made us feel at home
Pros:

Our stay at this hotel in New York was a wonderful experience from start to finish. The location is excellent, perfectly situated with easy access to different parts of the city, making it convenient to explore everything NYC has to offer.

What truly stood out was the exceptional service. The staff were incredibly friendly and accommodating, especially Claudia and Carlos in the breakfast area, who made every morning feel welcoming and pleasant. A special thank you as well to Xelina Frazier, the Assistant General Manager, who went above and beyond to help us secure a room that met our space needs, her support made a big difference in our stay.

The overall experience was great, with a delicious breakfast with offering a wide variety of options to start the day right. There are also many excellent restaurants nearby, adding even more convenience and enjoyment to the stay.

Highly recommended for anyone looking for comfort, great service, and a prime location in New York City.

2026-04-30 via Tripadvisor
N
NorthStar06627487493 Family
10
Love this hotel for the people that work there
Pros:

This is our go to place to stay in Manhattan. It is a great location, clean rooms, and the service is always great from the front desk, bellman, and breakfast dining personnel. We have stayed here several times over the past four years. A special recognition to Angel (bellman) and Carlos (breakfast dining room manager). Both are amazing ambassadors for this location. Every time we stay it is like seeing family in another town. They were especially helpful in 2025 when I had a heart attack in NYC. They bent over backwards to moving bags to new rooms for my family for an unexpected week "vacation" in NYC.

2026-04-30 via Tripadvisor
M
Maud solo_traveller ca
10
Pros:

Le service est particulièrement efficace et professionnel tout en étant amical. Les chambres sont propres et assez spacieuses pour NYC. L'emplacement est idéal.

Cons:

Le petit-déjeuner pourrait être plus varié. Le choix reste assez limité. La cuisine dans la chambre à deux lits doubles n'a qu'une place assise. À éviter si vous êtes avec des enfants comme nous.

2026-04-23 via Nuitee
T
ttlynn99 Family Boston, Massachusetts
10
Very nice hotel in NYC
Pros:

We spent a couple of nights at the residence inn midtown east. Rooms were clean and beds were very comfortable. The hotel was pretty quiet and we were well rested for our long days of walking around the city site seeing. The staff overall were very pleasant and helpful. When we needed a couple of extra blankets, they brought them up to us within 10 minutes.

It was our first time taking our twin daughters to NYC. They loved staying at this hotel. They especially liked the breakfast and said it was “one of the best breakfasts ever”. Carlos and Claudia were especially great and made sure we had everything we needed every morning.

We’d highly recommend this hotel.

2026-04-21 via Tripadvisor
Q
Q2329JGronr Family
10
Great choice in NYC!
Pros:

Excellent service, great spacious room, affordable. Great option in NYC! Will definitely return!

2026-04-21 via Tripadvisor