JW Marriott New Orleans

Hotels
•
JW Marriott Hotels & Resorts
9.1 (592 reviews)
614 Canal Street , New Orleans , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Poor internet
Run-down pool area

Categories

Cleanliness
8.73
Clean and well maintained, though minor issues such as the lack of an in-room microwave were noted.
Service
9.7
Exceptional staff that were very helpful and greeted guests warmly.
Location
9.74
Ideal location near the French Quarter with easy access to points of interest.
Room Quality
9.19
Room size and bed comfort were praised.
Amenities
8.22
Small and somewhat run-down pool area noted; otherwise standard for hotel of this class.
Value for Money
8.68
Good value, but internet costs can be a downside for business travelers.
Food and Beverage
9.23
Excellent food quality, particularly the gumbo.
Overall Experience
9.3
Overall a wonderful stay with minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:52

Property Description

Luxurious Accommodations

Indulge in the elegant rooms at JW Marriott New Orleans, boasting large windows, ergonomic workspaces, and plush seating areas. Enjoy modern amenities such as a flat-screen TV, coffee maker, and luxurious bathrobes for a comfortable stay.

Dining Excellence

Savor a culinary experience at the on-site Fogo de Chao Brazillian steakhouse, known for its traditional fire-roasted meats. Unwind at the lobby lounge with handcrafted cocktails or treat yourself to a delicious breakfast buffet, ensuring a delightful dining experience throughout your stay.

Prime Location and Recreation

Situated in the vibrant French Quarter, our hotel offers easy access to popular attractions like the Golf Club at Audubon Park and the Entergy Imax Theatre. Take advantage of nearby leisure activities including bowling and kayaking, adding excitement to your New Orleans adventure.

Book now to experience luxury and convenience at JW Marriott New Orleans!

Important information:

The Breakfast Included rate includes breakfast for up to 2 adults and 2 children only.

Please note daily valet parking fee includes in/out privileges.

If using a GPS to find the hotel, input 611 Common Street as the address.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

9.1
Based on 592 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
N
naporshaw • Friends getaway
10
Amazing Experience!
Pros:

Tammy is absolutely amazing!! She introduced us to a new drink and it was FABULOUS!!!

2026-05-23 • via Tripadvisor
8
845yulandan • Business
10
Excellent
Pros:

Our stay at the JW Marriott New Orleans was absolutely exceptional from check-in to check-out. The moment we arrived, the staff made us feel welcomed, valued, and truly cared for. The hospitality, professionalism, and attention to detail were unmatched.

The hotel itself was beautiful, elegant, and perfectly located in the heart of New Orleans. Our room was spotless, luxurious, and incredibly comfortable with amazing views and a relaxing atmosphere. Every staff member we encountered went above and beyond to ensure our stay was perfect.

The service was truly 10/10 across the board — from the front desk and concierge to housekeeping and dining. Everything was seamless, polished, and exceeded expectations. This was the perfect blend of luxury, comfort, and Southern hospitality.

If you’re visiting New Orleans and looking for a first-class experience, I highly recommend the JW Marriott New Orleans. We will absolutely be returning! ⭐⭐⭐⭐⭐

2026-05-23 • via Tripadvisor
G
Gary • solo_traveller • us
9
2026-05-23 • via Nuitee
A
andreawV7707RE • Family
10
We so enjoyed our stay! We particularly appreciated the support of the staff and genuinely friendly interactions.
Pros:

Delightful Stay and Friendly Staff

2026-05-22 • via Tripadvisor
G
gloria patricia • extended_group • co
10
Excelente
Pros:

todo muy bien

Cons:

todo me gusto

2026-05-21 • via Nuitee
T
trina • family_with_children • us
10
It was a wonderful experience. Love the courtesy robes and slippers. 10+ nice refresher drink
Pros:

Allen our concierge was amazing. Also , Raymond. The front desk staff was awesome. I lost my wallet and it was returned. The lobby relaxing and pool. We had amazing stay. The room and shower..love loved. Thank you for an amazing day. All the valet workers. Overall, would stay again. Stayed at the one in Savannah top notch as well. Good job. Loved you need a key to come in main entrance.

Cons:

No hotel shuttle to airport.

2026-05-20 • via Nuitee
M
Marietha • extended_group • us
3
2026-05-19 • via Nuitee
A
amandacD4530CM • Friends getaway
10
Great overall experience! We’ll be back
Pros:

We loved our stay at the JW Marriott!! All the staff was so friendly and attentive. The hotel is in a great location! You felt safe. The rooms were great and our housekeeper was so attentive. We’ll definitely stay here the next time we’re in town! Thank you for everything.

2026-05-18 • via Tripadvisor
T
toddungard • Business • San Francisco, California
10
Amazing service
Pros:

Amazing service and cleanliness. And the experience starts with the gentlemen who greet you at the front door. A special shout out to Terrel T who goes above and beyond to make everyone feel special who walks through the door. I would definitely stay here again!

2026-05-18 • via Tripadvisor
L
Laini • couple • us
10
2026-05-18 • via Nuitee
K
katymZ2408JU • Family
10
Valet Crew
Pros:

Louis and the entire valet team were top notch! Always greeted with a warm smile and bottle of water. The hotel is super lucky to have this hard -working and kind crew. We were frequently in and out with the car during our stay and they were always accommodating .

2026-05-17 • via Tripadvisor
K
keishah684 • Friends getaway • Los Angeles, California
10
Great cocktails
Pros:

Stayed atthe JW Marriott and received exceptional service from Tammy at the Lobby Bar! She makes an excellent sidecar!

2026-05-16 • via Tripadvisor
D
demis882 • Family
10
Friendliest Hotel
Pros:

It was wonderful from the front desk, valet men, and even to the doormen/bellmen. The bellmen made your morning every day! The enthusiasm and friendliness, will have us coming back.

2026-05-16 • via Tripadvisor
Z
Z7477CLmollyc • Family
10
Nice and accommodating
Pros:

Tammy was amazing at th lobby bar at the JW Marriott.

2026-05-15 • via Tripadvisor
F
frstanf • Family
10
Usually Doesn’tHappen Like That!!!
Pros:

Bruno was AWESOME as well as EVERYONE …usually doesn’t happen like that …JWM has staff - PEOPLE - representin the Best of Lousiana New Orleans loving and kind cultural greatness…hallelluija🎶🎶🎶

2026-05-15 • via Tripadvisor
B
B37UUsarahe • Business
10
Tammy, Tammy, Tammy - it’s all Tammy!!
Pros:

Tammy at the bar was an exceptional bar tender. She made my experience very enjoyable.

2026-05-14 • via Tripadvisor
J
jasonmK17AZ • Business
10
Great service
Pros:

Tammy was great, good recommendations, friendly and great service!

2026-05-14 • via Tripadvisor
W
williewT1905CP • Couples
10
Great Experience!!!
Pros:

Just checked in and Tammy got our stay started off right. Great drinks, had us laughing, and gave us great recommendations!!

2026-05-14 • via Tripadvisor
6
694brih • Couples
10
Tammy is amazing!
Pros:

We just checked in and came to the bar and Tammy was amazing! So funny and really set the tone for our trip!

2026-05-14 • via Tripadvisor
P
P1369ZSamandab • Solo travel
10
Five ⭐️
Pros:

Such a lovely stay but Tammy in the lobby bar made me a true fan! So personable, gave great dinner recos and generally a phenomenal bartender! Only teeny tiny thing is the cardboard coasters - ugh (inside joke)

I ill be back!

2026-05-13 • via Tripadvisor