JW Marriott New Orleans

Hotels
JW Marriott Hotels & Resorts
9.1 (596 reviews)
614 Canal Street , New Orleans , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Poor internet
Run-down pool area

Categories

Cleanliness
8.73
Clean and well maintained, though minor issues such as the lack of an in-room microwave were noted.
Service
9.7
Exceptional staff that were very helpful and greeted guests warmly.
Location
9.74
Ideal location near the French Quarter with easy access to points of interest.
Room Quality
9.19
Room size and bed comfort were praised.
Amenities
8.22
Small and somewhat run-down pool area noted; otherwise standard for hotel of this class.
Value for Money
8.68
Good value, but internet costs can be a downside for business travelers.
Food and Beverage
9.23
Excellent food quality, particularly the gumbo.
Overall Experience
9.3
Overall a wonderful stay with minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:52

Property Description

Luxurious Accommodations

Indulge in the elegant rooms at JW Marriott New Orleans, boasting large windows, ergonomic workspaces, and plush seating areas. Enjoy modern amenities such as a flat-screen TV, coffee maker, and luxurious bathrobes for a comfortable stay.

Dining Excellence

Savor a culinary experience at the on-site Fogo de Chao Brazillian steakhouse, known for its traditional fire-roasted meats. Unwind at the lobby lounge with handcrafted cocktails or treat yourself to a delicious breakfast buffet, ensuring a delightful dining experience throughout your stay.

Prime Location and Recreation

Situated in the vibrant French Quarter, our hotel offers easy access to popular attractions like the Golf Club at Audubon Park and the Entergy Imax Theatre. Take advantage of nearby leisure activities including bowling and kayaking, adding excitement to your New Orleans adventure.

Book now to experience luxury and convenience at JW Marriott New Orleans!

Important information:

The Breakfast Included rate includes breakfast for up to 2 adults and 2 children only.

Please note daily valet parking fee includes in/out privileges.

If using a GPS to find the hotel, input 611 Common Street as the address.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

9.1
Based on 596 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
K
karencB464NZ Family Mesquite, Texas
10
Awesome Hospitality
Pros:

Bruno at the front desk at JW Marriott is just awesome. Wonderful personality and hospitality is just outstanding. Just awesome hotel with unbelievable service.

2026-06-12 via Tripadvisor
J
joshuaz805 Family
10
Love Tammy
Pros:

Tammy at the bar helped us out big time with adjusting our agenda and giving us great tips! Also super fun and sweet and even served us mimosas before she officially opened

2026-06-12 via Tripadvisor
K
K7185IKst Family
10
Great time in New Orleans
Pros:

Fantastic hotel with amazing and accommodating staff. Perfect location to go on Canal Street or walk over and hit up Bourbon Street. Room was spacious and well worth the value

2026-06-10 via Tripadvisor
9
997stuh Family
10
Bellman Extraordinaire
Pros:

I have traveled extensively, but Alfred, one of the bellmen at the JE Marriott is probably one of the BEST bellmen I’ve ever encountered during my travels! He not only goes the extra mile for the guests, but I also witnessed him doing so for other hotel staff during our visit as well. He certainly is a breath of fresh air in a job like a bellmen requires.

2026-06-08 via Tripadvisor
K
Kelvin couple us
10
Great
Pros:

Everything

Cons:

Everything

2026-06-08 via Nuitee
C
CHRISTINA couple us
10
2026-06-08 via Nuitee
K
Kevin couple us
8
2026-06-07 via Nuitee
L
Lois525 Family Mount Zion, Illinois
10
Our 1st visit , we love JW Marriott
Pros:

Thank you so much Bruno for helping us feel welcome, providing us with wonderful information and suggestions. We love the hotel location being our first time in NO. The accommodations are so lovely.

2026-06-06 via Tripadvisor
R
raniaaV4735YB Solo travel
10
Bruno great
Pros:

Excellent experience and very nice attitude from staff , thanks Mr Bruno for your kind help and cooperation and you kind greetings

2026-06-06 via Tripadvisor
L
Lana solo_traveller sa
9
2026-06-04 via Nuitee
B
Bennett couple us
10
2026-05-30 via Nuitee
E
Expedition602663 Business
10
Great stay! Alfred is a gem!
Pros:

Great stay! Alfred was the highlight - from such a warm welcome to always being helpful and such a ray of sunshine! Made the stay extra special!

2026-05-29 via Tripadvisor
L
Luigi solo_traveller it
10
fantastico
Pros:

la cortesia e disponibilità dello staff. L'eleganza degli ambienti e comfort della camera. La posizione in cui è situato eccezionale. un particolare ringraziamento al manager Ian

Cons:

tutto

2026-05-29 via Nuitee
M
maddisonf115 Business
10
Best Customer Service
Pros:

Tammy is the best! Even on my check out day she worked with the kitchen to make sure I didn’t starve on my way out of town. I can’t wait to visit NOLA again - definitely with JW Marriott.

2026-05-28 via Tripadvisor
9
983michalc Friends getaway
10
What a great experience!
Pros:

My friend and I stayed at the JW marriot for our first trip to NOLA and I cannot express how incredible the hospitality was. From Allen, the best concierge who helped navigate our many needs to Terrance and Alfred at the door - who even got me hooked on their favourite TV show. It felt like staying with family. It was extremely clean, everyone was so helpful and I can’t imagine staying anywhere else. I travel a lot and this was by far one of the most hospitable places I have stayed. You guys are the best!

2026-05-27 via Tripadvisor
J
johnlH200CN Couples
10
Alfred is the Man!
Pros:

The hotel was very accommodating. Alfred was delightful and a joy to have as a guide. We will definitely return based off of this experience.

2026-05-26 via Tripadvisor
R
Raven couple us
10
2026-05-26 via Nuitee
E
edg1 Couples Munster, Indiana
10
Stay here!
Pros:

Service was excellent, particularly Terrell the doorman who was courteous, professional, and enthusiastic. Accommodations were comfortable and breakfast was plenty folk. I would stay here again on a return trip to NOLA.

2026-05-25 via Tripadvisor
X
X3655LQkimp Couples
10
Wonderful ALFRED at the JW Marriott
Pros:

This was by far the best Marriott we have stayed at. The service was exceptional. Alfred stood out the most. He was the most kind warmhearted and outgoing gentleman I have met. He went out of his way every time he saw us to stick his head in the door and stop us and ask us how we were doing and if we needed anything. He always remembered our name as well. His kind warm hearted smile was so welcoming and refreshing. My husband and I say he needs a raise, a promotion or recognition for what he does for your company. It is evident he truly loves his job and people! Thank you Alfred and Marriott for such a great stay in New Orleans . We will definitely be back.

Sincerely,

James Kevin and Kim Price
James Kevin Price is Marriott Bonvoy Plantinum Elite
Dates of stay: 5/22-5/24

2026-05-24 via Tripadvisor
W
Wanderer14864396736 Couples
10
Tammy the bartender
Pros:

Tammy the bartender is Amazing . she is warm, welcoming and definitely made our stay at the hotel memorable . We literally stopped to see her everyday for the best drinks and laughs . 🩷

2026-05-24 via Tripadvisor