Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Super location
Friendly and helpful staff
Spacious and comfortable rooms
High-quality breakfast
Cons:
Noise from neighboring rooms
Complicated parking arrangements

Categories

Cleanliness
8.31
Cleanliness was generally good, but there are reports of noise from other rooms.
Service
9.28
Staff were praised for being pleasant, helpful, and attentive throughout the stay.
Location
9.32
Guests consistently praised the hotel's central location and accessibility.
Room Quality
8.77
Rooms were described as spacious and comfortable, though some noted minor issues.
Amenities
8.8
Amenities were appreciated but some guests found parking arrangements complicated.
Value for Money
8.76
General sentiment was positive, yet some felt certain services were overpriced.
Food and Beverage
8.81
Breakfast offerings were well-received with good quality and variety.
Overall Experience
9.18
Overall experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:48

Property Description

Luxurious Accommodation
Hotel Carlton, a stunning landmark in Bilbao, offers elegantly decorated rooms with modern amenities, ensuring a comfortable stay. From classic to contemporary designs, each room features air conditioning, a flat-screen TV, and a private bathroom.

Convenient Facilities
Guests can enjoy complimentary access to the hotel's gym, business center with free internet, and a printer. The free Wi-Fi available throughout the property ensures seamless connectivity. Moreover, the complimentary minibar adds a touch of luxury to your stay.

Gastronomic Delights
Indulge in Basque delicacies and international favorites at the grand restaurant, where the menu changes daily. Located near Gran Vía and the Guggenheim Museum, Hotel Carlton offers the perfect blend of convenience and luxury for your Bilbao getaway.

Book now to experience the charm and sophistication of Hotel Carlton in the heart of Bilbao!

Important information:

License number: H.BI.00003Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.9
Based on 6422 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
J
Jens-Uwe • solo_traveller • de
10
Luxus kostet. Hier war es den Preis wert
Pros:

Moderner Komfort in einem klassischen luxuriösen Hotelbau.

Cons:

Daß ich leider nicht länger bleiben konnte

2026-08-15 • via Nuitee
H
Hans M • couple • be
9
Fantastisch, vriendelijk en de moeite om er te verblijven. Zeer tevreden.
Pros:

Ontbijt was ronduit perfect en zeer verzorgd.
Ontvangst en service was zeer professioneel en vriendelijk.
De mogelijkheid om te parkeren met de auto in het hotel is een enorm voordeel en beviel ons enorm.
De kwaliteit van het bed is zeer goed. uitgerust de dag nadien!

Cons:

Een beetje verouderd meubilair.
Prachtig maar iets te verouderd kader. Een update zou zeer welkom zijn.

2026-08-15 • via Nuitee
J
Javier • couple • es
10
2026-08-15 • via Nuitee
F
Franny • couple • nl
9
Geweldig!
Pros:

De locatie en de ruime kamers.

2026-08-15 • via Nuitee
M
Mitja • family_with_children • nl
10
Luxe en comfortabel
Pros:

Stijlvol, mooi, rustig, uitstekende bedden, goede airco, heerlijk verzorgd ontbijt

2026-08-15 • via Nuitee
M
Mary • extended_group • us
10
2026-08-14 • via Nuitee
A
Anna • extended_group • pl
10
Wspaniałe hiszpańskie wakacje
Pros:

Lokalizacja, czystość i przestronne wnętrza. Bardzo dobre śniadania i uprzejmy personel.

Cons:

Brak

2026-08-14 • via Nuitee
S
saul • couple • gb
9
2026-08-14 • via Nuitee
G
Gebhard • couple • ch
9
2026-08-14 • via Nuitee
F
Florencia • couple • cl
8
2026-08-13 • via Nuitee
F
Franz • couple • de
7
Das Hotel hat die beste Zeit hinter sich, wenn der Service in Bar und Restaurant nicht besser wird.
Pros:

Sehr schöne Architektur, netter und kompetenter Empfang. Sehr saubere Zimmer.

Cons:

Ausstattung der Zimmer für diese Hotelkategorie ist ziemlich in die Jahre gekommen.
Restaurant und Barpersonal nicht besonders freundlich. Servicepersonal in Bar und Restaurant eines solchen Hotels sollte mehrsprachig sein.

2026-08-13 • via Nuitee
Z
Zinaida • family_with_children • am
10
2026-08-12 • via Nuitee
B
Beatriz • couple • uy
7
2026-08-12 • via Nuitee
R
Robert • solo_traveller • fr
9
2026-08-12 • via Nuitee
A
Antonio • couple • us
8
2026-08-11 • via Nuitee
I
ines • couple • hr
10
2026-08-11 • via Nuitee
D
dina • solo_traveller • us
10
Fantastic!
Pros:

This is a grand old hotel which has been renovated to a modern luxury standard. It has great history. The staff is helpful and knowledgeable. There is parking on site that is on oar with what you’ll pay at a public garage. We had a wonderful stay. I’m definitely going back.

2026-08-11 • via Nuitee
K
Kofod Skaarup • family_with_children • dk
10
2026-08-11 • via Nuitee
M
Marta • couple • rs
8
2026-08-11 • via Nuitee
K
Kleio • solo_traveller • gr
7
Pros:

The location

2026-08-11 • via Nuitee