Novotel Toulouse Centre Compans Caffarelli

Hotels
Novotel
8.1 (1473 reviews)
5 Place Alfonse Jourdain , Toulouse , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced breakfast

Categories

Cleanliness
7.56
Some issues reported with cleanliness.
Service
9.03
Personnel was friendly and helpful, contributing positively to the experience.
Location
8.57
The hotel is well-located near parks and city attractions.
Room Quality
8.02
Rooms were comfortable and well-decorated, but some mentioned minor issues.
Amenities
8.05
Amenities were good, although some guests suggested improvements.
Value for Money
7.51
Some guests found the breakfast overpriced, affecting overall value.
Food and Beverage
7.56
Breakfast varied in quality; some items were mentioned as expensive.
Overall Experience
8.53
Overall positive stay with a mix of pros and cons impacting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:31

Property Description

Convenient Location and Modern Amenities

Located next to Compans-Caffarelli Park, a short walk from the centre of Toulouse, Novotel Toulouse Centre offers a blend of convenience and modern comfort. With an outdoor swimming pool and free Wi-Fi, the hotel ensures a relaxing stay for guests.

Dining Options and Room Service

Guests can start their day with a buffet breakfast or opt for 24/7 room service. The Gourmet Bar serves drinks, tapas, and local cuisine, while the terrace offers a charming setting for dining. Please note the restaurant's schedule for Saturday and Sunday.

Family-Friendly Services

Families will appreciate the 24-hour front desk and the children's play area with a games console. With nearby metro and train stations, exploring the city is easy. Book your stay at Novotel Toulouse Centre for a memorable experience.

Important information:

The Novotel Toulouse Center is equipped with a security system: you will need your key card to take the elevator and the stairs.

Please note that on arrival, you will need to provide the card used to make your booking.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that special conditions may apply for reservations of 7 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.1
Based on 1473 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 7.56
Overall Experience: 8.53
I
Igulator family_with_children pl
6
Pros:

Nice swimming pool. Nice personnel. Parking. Good location. Room was ok, but it looks like it needs a bit of refreshing.

Cons:

Hotel a bit outdated. Strange smell in the room. Very expensive parking.

2026-07-25 via Nuitee
P
Patricia extended_group nl
5
Fijn hotel als de airco het daadwerkelijk zou doen
Pros:

Ruime kamer, fijne bedden. Personeel heel vriendelijk en behulpzaam. Stille kamers, geen last van enig verkeer

Cons:

De airco deed het totaal niet, het was bloedheet in de kamer

2026-07-25 via Nuitee
C
Chaeyoon solo_traveller gb
9
2026-07-24 via Nuitee
W
Woojae solo_traveller kr
5
2026-07-24 via Nuitee
S
Sinyoung solo_traveller kr
10
Pros:

I was truly touched by the kindness and warmth of every member of the staff. Everyone made me feel genuinely welcome throughout my stay.

A special thank you to Chani, whose bright smile and willingness to help made a lasting impression on me. Thanks to Chani, I will always have wonderful memories of Toulouse.

I would love to stay here again in the future, and I sincerely hope that everyone working at this hotel is happy. Thank you for making my trip so memorable!

Cons:

perfect

2026-07-23 via Nuitee
F
Ferreira family_with_children ch
6
Bien
Pros:

Malgré mes points négatifs le personnel étais génial ; compréhensible a l’écoute très sympathique et ils nous ont donner des lieux à visiter , le lit confortable on sentait du frais malgré qu’elle sois pas au top

Cons:

La chambre est beaucoup plus grande en photo que en vrai , malheureusement on nous informe pas au moment de la réservation que 70€ sont ajouter par nuit au cas où vous consommez quelque chose là bas exemple le restaurant à midi ou le soir je pense que mettre un frigo à peut plus grand ça serais idéal il faisais chaud donc nous avions acheter de l’eau compliqué de tout mettre dedans de plus l’eau froide ne sortais pas du robinet la clim a améliorer aussi

2026-07-23 via Nuitee
M
Marielle solo_traveller se
8
2026-07-22 via Nuitee
M
Monika couple de
8
In der Hitze des französischen Sommers ein sehr gutes Hotel.
Pros:

Das Zimmer war groß, die Betten bequem, die Einrichtung mit den Zwei Sesseln und dem Tisch war gut. Praktisch war, dass Toilette und Dusche getrennt waren. Der Swimming Pool war genial, um sich abzukühlen. Das Essen hat auch gut geschmeckt. Sehr schön war der Japanische Garten und der Park gleich nebenan.

Cons:

Die Klimaanlage war gut, allerdings manchmal etwas schwach. Es hat sich zeitweise ein sonderbarer Geruch im Zimmer ausgebreitet, der durch Lüften aber wieder verflog.

2026-07-21 via Nuitee
R
robyn couple au
8
A comfortable well located hotel- great for families
Pros:

Well located. Great staff . Pool appreciated in such hot weather

Cons:

Nothing

2026-07-20 via Nuitee
S
Soleil family_with_children fr
8
J'en parlerai autour de moi et mon Facebook
Pros:

Manque une prise d'un côté du lit et manque de puissance de la clim et recherche culinaire du cuisinier

Cons:

Le petit soins - écoute et conseils du personnel , la décoration , petite salle pour les enfants , salle de réunion ......

2026-07-20 via Nuitee
N
Nino couple nl
9
Great location with a pool next to a park.
Pros:

The swimming pool and right next to the park was great. Also really close to the conference centre - just a 3min walk to get there. Really easy to get to from the airport.

2026-07-20 via Nuitee
E
Elise family_with_children fr
8
2026-07-20 via Nuitee
P
Peter couple at
8
2026-07-19 via Nuitee
K
Kindy family_with_children fr
8
Je recommanderai cet établissement
Pros:

L’accueil irréprochable et très chaleureux

Cons:

Manque d’hygiène dans les chambres
Produits d’hygiène manquants

2026-07-19 via Nuitee
B
Bérangère solo_traveller fr
10
Pros:

Calme, dans un parc, piscine très agréable, chambre confortable

Cons:

Rien

2026-07-19 via Nuitee
S
Saryu couple fr
8
Great location and good quality hotel with helpful staff.
Pros:

Location was very good. Next to a park and near a LeClerc and shopping centre.
Pool was clean, but small with limited space to sit.

Cons:

Aircon was not as powerful as needed in heatwave conditions.
Pool was quite busy.
Lots of children at hotel,

2026-07-19 via Nuitee
G
gregorio solo_traveller es
7
Cons:

Me bloquearon 364€ sin ninguna explicación. Intentaron cobrarme el parking por segunda vez. Nunca más y hasta nunca.

2026-07-19 via Nuitee
V
Vincent solo_traveller fr
10
Pros:

Le personnel est très agréable, souriant et sympathique.La restauration très bonne.
La chambre spacieuse, la piscine est un plus, et la situation proche du centre 15min à pied.

Cons:

Rien

2026-07-19 via Nuitee
S
Susanne solo_traveller at
9
Pros:

war sehr angenehm

2026-07-19 via Nuitee
G
gregorio solo_traveller es
8
2026-07-19 via Nuitee