Hyatt Centric French Quarter New Orleans

Hotels
Hyatt
8.7 (1290 reviews)
800 Iberville Street , New Orleans , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Brilliant concierge and friendly staff
Cons:
Room cleanliness issues
Noise disturbances

Categories

Cleanliness
8.11
Trash was found on the balcony from prior guests.
Service
9.48
Friendly efficient staff and supportive concierge, although valet service was lacking.
Location
9.62
Great location for exploring New Orleans, right in the heart of the French Quarter.
Room Quality
7.57
Rooms were dated and had noise issues, not reflective of the rating expected.
Amenities
8.6
Good facilities but improvement needed in service efficiency, especially during busy times.
Value for Money
9.06
Pricing expected better quality; additional fees were unexpected.
Food and Beverage
8.11
Breakfast was not as promised and occasionally inefficient.
Overall Experience
9.08
Overall experience marred by room issues and service complications, but location and staff performance were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:03

Property Description

Location and Accessibility
Located in the heart of the vibrant French Quarter, Hyatt Centric offers easy access to top attractions and entertainment venues, ensuring a memorable stay in New Orleans.

Modern Rooms and Amenities
Indulge in stylish and comfortable accommodations featuring sleek decor, premium bedding, and modern amenities like flat-screen TVs and in-room coffee options. Upgrade to a Balcony Room for stunning views of Bourbon Street or a Premium King Room with French Doors opening to a charming Garden Courtyard.

Dining and Leisure Options
Savor a variety of culinary experiences at the hotel's multiple dining venues, including poolside cocktails at Casting Call and flavorful New Orleans-inspired dishes at Holmes. Unwind at the fitness center or by the pool, making the most of your stay at Hyatt Centric French Quarter.

Book now for an unforgettable experience at Hyatt Centric, where luxury and convenience meet in the iconic French Quarter setting.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Destination Fee includes the following:
- 2 Welcome Beverages (Beer, Cocktail, Wine)
- Wellness Water Station
- Exclusive 10% Discounts to Cajun Encounters and New Orleans Legendary Walking Tours
- Seven Three Distilling Tour and Tasting
- Dessert at Red Fish or Hard Rock with purchase of Entrée
- Weekend Yoga Classes
- $10 Holmes F&B Restaurant Credit Per Stay
- Daily RTA Jazzy PassGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1290 reviews
Cleanliness: 8.11
Service: 9.48
Location: 9.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
K
Kim solo_traveller us
10
2026-07-04 via Nuitee
S
Sue couple au
7
2026-06-30 via Nuitee
K
karen family_with_children gb
10
Would stay again
Pros:

Staff very helpful

Cons:

Breakfast was a set French quarter breakfast which wasn’t suitable for non meat eaters or kids. After some conversation we could order anything of the same value or less. Just a bit annoying to figure this out

2026-06-30 via Nuitee
A
Angela extended_group us
10
Excellent experience
Pros:

Location

2026-06-30 via Nuitee
P
Pleasant One solo_traveller us
8
Pros:

The location

Cons:

Charges more than what was quoted when arrived
.extra resort fee added

2026-06-29 via Nuitee
S
Svatopluk couple cz
8
2026-06-25 via Nuitee
G
Geert solo_traveller gb
8
Pros:

Excellent location
Spacious rooms

Cons:

Restaurant and bar closes early evening

2026-06-22 via Nuitee
D
Daniel solo_traveller de
6
Good hotel, rooms to expensive for the unacceptable noise levels
Pros:

Beautiful and comfortable rooms, great breakfast

Cons:

The balcony rooms are incredibly noisy a proper sleep is not possible.

2026-06-20 via Nuitee
J
Jessica couple au
8
2026-06-17 via Nuitee
M
Mark solo_traveller us
3
Don’t leave anything in your car and over priced for a middle of the road hotel
Pros:

Location

Cons:

Valet’s going thru my car and looking for valuable things.

2026-06-17 via Nuitee
V
vanina couple ar
10
2026-06-03 via Nuitee
I
Isaiah solo_traveller us
10
2026-05-31 via Nuitee
K
karen couple gb
8
Nice quality hotel in good location
Pros:

Location

2026-05-27 via Nuitee
K
Katherine solo_traveller au
8
Pros:

Very accommodating, friendly.

Cons:

Timeliness of room readiness.

2026-05-27 via Nuitee
T
Tracey couple us
8
2026-05-23 via Nuitee
E
Elfonzo couple us
7
2026-05-19 via Nuitee
N
Nicky couple gb
3
Be careful to check hidden charges when booking this hotel!!
Pros:

Location was amazing. Pool area was lovely. Bar servers were friendly and great at what they do.

Cons:

We were charged a $200 "Destination fee" on top of check our bill that gave nothing. No drinks offered or anything, which should have been when I researched what that was. I queried it and the receptionist said it was an American thing and due to it being our first hotel, we knew no better. We went on to do a road trip around the South (Memphis, Nashville, Orange Beach and back to a different hotel in New Orleans) staying in 7 different hotels, one of which was a Hyatt Centric and no other hotel added this charge.
The room was only cleaned once in our 4 night stay even though we asked at reception.
Very disappointed. Felt as though we were taken advantage of as we were tourists.

2026-05-07 via Nuitee
V
vanessa couple us
8
2026-05-04 via Nuitee
E
Earl family_with_children us
9
2026-05-02 via Nuitee
C
CINO DEEZY family_with_children us
10
Excellent stay
Pros:

Hospitality

Cons:

Everything was great

2026-05-02 via Nuitee