Leonardo Royal Southampton Grand Harbour

Hotels
•
Leonardo Hotels
8.3 (12856 reviews)
West Quay Road , Southampton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.3
Based on 12856 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
K
Karen • couple • gb
8
2026-10-17 • via Nuitee
D
David • family_with_children • gb
8
Great Hotel and Staff
Pros:

Very good welcoming staff.Great location for cruise terminal

Cons:

Nothing all good

2026-10-17 • via Nuitee
A
andy • family_with_children • gb
10
Pros:

Good location nice size rooms with good breakfast

2026-10-17 • via Nuitee
S
Sidney • couple • ca
7
2026-10-16 • via Nuitee
B
Bruce • couple • ca
8
2026-10-16 • via Nuitee
J
John • extended_group • us
9
Great Location.
Pros:

Location to cruise terminal.

Cons:

Bartender working morning shift in Leo Pub had an attitude problem.

2026-10-16 • via Nuitee
A
Andrew • couple • gb
8
2026-10-16 • via Nuitee
R
Robert • solo_traveller • za
9
Pros:

We enjoyed our stay prior to embarking Queen Anne to Norway.
Complimentary drink in pub ideal, as was bottle of wine.
Excellent hotel

2026-10-16 • via Nuitee
L
Lorraine • couple • au
9
2026-10-16 • via Nuitee
R
Raich • family_with_children • gb
10
Pros:

Perfect location to board our cruise ship

2026-10-16 • via Nuitee
C
Claire • couple • gb
9
Good and central to the cruise terminals. Comfy beds.
Pros:

It’s central to where I want to be.

Cons:

The entrance doors have a large sill which makes it difficult to get a wheelchair in.

2026-10-16 • via Nuitee
W
William John Milne • family_with_children • gb
10
Pros:

Location,comfort, and cleanliness.

2026-10-16 • via Nuitee
K
Klaas • family_with_children • us
9
Will come back and unplug the tv
Pros:

Perfect spot near the harbour, excellent staff

Cons:

The tv turned on by itself twice during the night and woke me up at 1 and 3

2026-10-16 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-10-15 • via Nuitee
J
John • couple • gb
9
Nice hotel would definitely stay again.
Pros:

Friendly staff and clean hotel. Comfortable bed, nice toiletries and good food. Had a lovely stay.

Cons:

Everything was good.

2026-10-15 • via Nuitee
B
BRIAN • couple • gb
2
Don’t except to check in any earlier than 3pm
Pros:

It was in a convenient place

Cons:

The staff member we came up against was unhelpful and shouldn’t deal with customers

2026-10-15 • via Nuitee
J
Jillian • family_with_children • gb
9
Pros:

Great hotel and spa. Staff were so helpful and friendly at the front of house and in the restaurant. Great location!

Cons:

The food in the restaurant was overpriced and not that good.

2026-10-15 • via Nuitee
S
Suzanne • couple • gb
8
2026-10-15 • via Nuitee
H
Harry • couple • gb
10
Pros:

really happy and breakfast was very nice so so good I like the eggs and bacon and the café was nice and clean service was fast and staff very friendly I felt like a king and would love to go back there again for sure

Cons:

nothing.

2026-10-15 • via Nuitee
D
Digby • couple • gb
9
Exceeded expectations and we will certainly stay again!
Pros:

A really really nice hotel! We were upgraded to a suite which was a nice surprise. A really grand feel to the hotel. Polite staff and excellent facilities. The bar was huge with a good range of food and good opening times. Restaurant looked great although we didn’t eat there. Superb breakfast with more choice than I’ve ever seen!

Cons:

The spa had limited availability which we weren’t aware of until we went down. Hot tub out of action , a class in the pool so weren’t able to use them.

2026-10-15 • via Nuitee