Leonardo Royal Southampton Grand Harbour

Hotels
Leonardo Hotels
8.3 (12299 reviews)
West Quay Road , Southampton , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.3
Based on 12299 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
S
Susan couple gb
9
Have stayed here before and is always our 1st Choice of Hotel to stay
Pros:

Room was fine, comfy

Cons:

The bathroom maybe just needed a little bit of tlc , not much.

2026-07-04 via Nuitee
P
Paul couple gb
7
Very much enjoyed our stay because of its location and overall its a good place to stay but its tired in places. I would
Pros:

It’s location to the cruise terminal

Cons:

Upgrade (£39) to a double superior with balcony. Balcony requires a clean and some attention to the fittings. It’s not really a balcony as sold, it’s more of a safety barrier at that level. The threshold door cill to the balcony requires repair and painting to at least make it decent.

2026-07-04 via Nuitee
C
Catherine couple au
1
No good
Pros:

Nil

Cons:

Everything

2026-07-04 via Nuitee
F
Fadri solo_traveller ch
9
2026-07-04 via Nuitee
S
Sam couple gb
3
2026-07-04 via Nuitee
D
David extended_group gb
9
2026-07-04 via Nuitee
E
Ellis couple nl
8
2026-07-04 via Nuitee
M
Michael solo_traveller gb
9
2026-07-03 via Nuitee
P
Paula couple gb
10
Wonderfully provisioned hotel in a great location with incredible views over Southampton water
Pros:

Location, views, facilities (spa/pool), staff professionalism, breakfast

Cons:

N/A

2026-07-03 via Nuitee
R
Ronald solo_traveller us
6
Close to the port. Hotel needs upgrades
Pros:

Good location

Cons:

Room not clean

2026-07-03 via Nuitee
V
Virginie couple fr
4
2026-07-03 via Nuitee
V
Virginie couple fr
3
2026-07-03 via Nuitee
N
Neil couple gb
9
2026-07-03 via Nuitee
C
Charles couple us
8
2026-07-03 via Nuitee
V
Virginie couple fr
4
2026-07-03 via Nuitee
S
shellee couple gb
10
Perfect location.
Pros:

Excellent location with loads of parking adjacent to hotel-£7.50 for 24 hours. Very quiet and comfortable large room. Would be good for the port , this hotel, as well. Easy walk into the centre of town. Southampton not a pretty town but if you have got to be there , this hotel is perfect.

2026-07-03 via Nuitee
G
Galina solo_traveller il
10
2026-07-03 via Nuitee
V
Vignir Traustason couple is
9
2026-07-03 via Nuitee
V
Virginie couple fr
3
2026-07-03 via Nuitee
B
Beverly couple us
10
Pros:

Very close to cruise terminal

2026-07-03 via Nuitee