Leonardo Royal Southampton Grand Harbour

Hotels
•
Leonardo Hotels
8.3 (12856 reviews)
West Quay Road , Southampton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.3
Based on 12856 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
J
John • solo_traveller • gb
10
Great location and friendly helpful staff
Pros:

Loved the location and decor

Cons:

Was quite cold in the bar area but the lovely staff switched off the air conditioning for me

2026-09-19 • via Nuitee
J
Joel • solo_traveller • il
8
2026-09-19 • via Nuitee
C
Carlos • solo_traveller • br
10
Satisfeita
Pros:

Proximidade com o porto para quem vai pegar um navio de cruzeiro.
Uma curta caminhada e vc estará no pier.

Cons:

Nada a desabonar.

2026-09-19 • via Nuitee
J
Jean-Luc • solo_traveller • fr
8
Pros:

Emplacement

Cons:

RAS

2026-09-19 • via Nuitee
R
Rachael • couple • gb
9
2026-09-18 • via Nuitee
H
Helen • couple • gg
9
Pros:

Great location for visit to Isle of Wight and cruise terminal

Cons:

We came back after an evening meal to find we could not get a drink in the bar , was only about 10 pm ?

2026-09-18 • via Nuitee
R
Renato • solo_traveller • it
9
2026-09-18 • via Nuitee
T
Tom • couple • gb
10
2026-09-18 • via Nuitee
L
Lynn • couple • gb
8
Close and convenient to cruise terminal
Pros:

Location and breakfast

Cons:

Busy

2026-09-18 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-09-18 • via Nuitee
J
james • couple • gb
9
2026-09-18 • via Nuitee
T
Terry • solo_traveller • gb
9
Stop every time we come down for our cruise
Pros:

Lovely place to stop

Cons:

Close to every thing

2026-09-17 • via Nuitee
P
Paul & Karen • couple • au
9
Upmarket hotel in a great location
Pros:

Location is great, for access to the ports and for sightseeing

Cons:

Nothing really

2026-09-17 • via Nuitee
M
Marilyn Sands • solo_traveller • gb
8
2026-09-17 • via Nuitee
L
Laura • solo_traveller • gb
7
2026-09-17 • via Nuitee
B
Barbara • couple • gb
10
Love staying here before our cruise
Pros:

Love this place every one frendly lovely and cleanplace

Cons:

Think the breakfast is too expensive

2026-09-16 • via Nuitee
D
Debra • couple • gb
10
The lady on reception made our stay memorable
Pros:

The hotel was so convenient for our cruise the next day. The young Asian lady on reception was so friendly and professional and was very helpful. Car parking was extremely reasonable for the night and breakfast at £15 each was good value.

2026-09-16 • via Nuitee
P
Pamela • solo_traveller • gb
2
Only just average
Pros:

Breakfast good. Location excellent. Moved from first room as curtains wouldn’t close and TV wouldn’t work

Cons:

Staff were very welcoming and efficient

2026-09-16 • via Nuitee
A
Alex • solo_traveller • gg
8
Would stay again if the price was right!
Pros:

Bathroom was huge. Bedroom facilities were lovely. Room was quiet. Room Service excellent.

Cons:

Emptying the bath caused the shower trap to overflow and flood.

2026-09-16 • via Nuitee
K
Kayleigh • couple • gb
8
2026-09-16 • via Nuitee