Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Poor service at the restaurant

Categories

Cleanliness
7.88
Some reviews mentioned cleanliness issues, particularly in relation to room cleanliness and dirty carpets.
Service
9.35
The staff was reported to be nice and accommodating, though there were several service complaints regarding the restaurant.
Location
10
The location was consistently praised for its proximity to key attractions and beautiful views.
Room Quality
8.84
Rooms had some notable issues, like uncomfortable beds and noise complaints, but overall decent quality.
Amenities
9.37
Positive mentions of amenities like the gym, activities, and atmosphere, though some specific comments raised concerns.
Value for Money
8.83
Several mentions of high parking fees and service-related disappointments slightly marred the value perception.
Food and Beverage
7.88
Significant negative feedback on restaurant service and food quality during dinner.
Overall Experience
9.87
Despite some drawbacks, many guests expressed a strong desire to return, suggesting an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:37

Property Description

Panoramic Views and Spacious Rooms:
Queen Kapiolani Hotel offers stunning panoramic views of Diamond Head from its outdoor pool and sun terrace. The spacious rooms are elegantly decorated and equipped with modern amenities like a 49-inch flat-screen TV and a refrigerator.

Convenient Amenities and Services:
Enjoy the convenience of beach towels, beach chairs, WiFi, and access to a business center during your stay. The hotel also provides local and toll-free calls, as well as an in-room security deposit box for your peace of mind.

Prime Location for Exploration:
Located just 1 block from Waikiki Beach, Queen Kapiolani Hotel is the perfect base for exploring Honolulu. With Honolulu Zoo and Kapiolani Park across the street and Ala Wai Golf Course nearby, there is no shortage of activities to enjoy during your stay.

Book your stay at Queen Kapiolani Hotel now to experience the best of Waikiki Beach and Diamond Head views!

Important information:

The hotel fee is charged by the property at check-in. The fee includes the following amenities:
-Welcome sample drink whip at Aloha Whip (pineapple juice or Dole)
-Weekly entertainment and discounted on-property guest activities
-Yoga On-The-Go (carrying bag, mat, jump rope, foam roller, fitness cables)
-24-Hour fitness center access and discounted yoga classes
-Daily surf demonstrations (Hans Surf School)
-In-room Chromecast streaming device
-High-speed WiFi
-24-Hour business center access
-Guest printing services (print from laptop or smart device to the business center printer)
-Beach chairs, beach towels and sunscreen (sample in-room & dispenser at pool)
-Ice and water stations
-Complimentary QK postcards
-In-room digital safe and refrigerator
-Unlimited local and 1-800 calls

An incidental deposit via credit card is required at check-in and refundable at check-out less any incidental charges incurred during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

9
Based on 3807 reviews
Cleanliness: 7.88
Service: 9.35
Location: 10
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.87
I
Ines • family_with_children • pt
6
2026-10-21 • via Nuitee
B
Brenda • couple • ca
10
we will be back again next year
Pros:

We were thrilled with our stay it was more than expected

Cons:

That we had to leave

2026-10-20 • via Nuitee
M
Mitrofanov • family_with_children • ca
5
No excited
Pros:

Close to the beach, zoo, aquarium and city bus.

Cons:

Most of the time no cold water; only hot water in the tap. The room we rented didn't have any ventilation; to have fresh air you have to sleep with balcony door open, which may be too noisy for some people. Bath tub was pretty badly damaged and patched with something that looked like bandages. They kept leaving us with two sets of towels for three people.

2026-10-19 • via Nuitee
J
Julie • couple • us
7
Pros:

Staff was very nice

Cons:

I understood that I had to pay for an extra person. But I also booked an ocean view and paid $500 for it and it was not what I expected at all.They should let Car people know that they don’t actually have an ocean view. It is a very partial view.

2026-10-19 • via Nuitee
B
Berta • family_with_children • ad
7
Pros:

Bien situado a waikiki beach, limpio, cama y alhoada comoda y grande. Terraza pequeña pero con muy buenas vistas

Cons:

Ducha tipo bañera muy pequeña, anticuada y vieja. El solo inconveniente de la habitacion realmente es la bañera.
Desayuno con platos pequeños y muy caros

2026-10-18 • via Nuitee
I
Isabella • solo_traveller • us
2
Disappointment
Pros:

Only good thing is location kind of

Cons:

Extremely outdated and room smelled like mildew.

2026-10-17 • via Nuitee
X
Xhulio • solo_traveller • it
10
2026-10-17 • via Nuitee
I
Isabella • solo_traveller • us
1
Dirty and old and mildew
Pros:

Only location convenience

Cons:

Awful. Customer service was so bad, they told me it would cost 50 dollars to check in a few hours early, but my friend who arrived 1 hour after me got into his room for free right away. Unacceptable. Dirty and old rooms. Bad view

2026-10-17 • via Nuitee
S
Shannon • couple • us
8
2026-10-16 • via Nuitee
D
Donald • couple • us
5
Pros:

The bed and bathroom were very basic for the $

Cons:

He bed is dated and very uncomfortable

2026-10-14 • via Nuitee
M
Marti-Ann • extended_group • us
5
Great location but hotel needs updating and customer service needs improvement.
Pros:

Room was clean. The bell boys were great. The hotel location is great.

Cons:

Needs to be updated in the bathroom. The faucet are old and the drain in the tub is rusted. The staff at the front desk were not helpful. The bell boys were great but the $2/ luggage to store before our flight out is ridiculous considering we paid $500/ night and told them we would need to store them for an hour to eat at the onsite restaurant before the flight. We left, ate offsite.

2026-10-13 • via Nuitee
A
Anneke • solo_traveller • us
9
2026-10-13 • via Nuitee
M
Michał • solo_traveller • pl
8
2026-10-12 • via Nuitee
I
Imke • couple • de
9
2026-10-11 • via Nuitee
小夏 • couple • jp
10
Pros:

アップグレードしてくれた！

Cons:

電気

2026-10-10 • via Nuitee
J
João Lopes • couple • pt
10
Great place to stay in Waikiki
Pros:

Room was very nice with a balcony! Views were incredible and everyone was very friendly!

Services ran very well and the restaurant was very nice with an amazing view for the diamond head.

2min walking from the beach and lots of restaurants and stores nearby. Definitely recommend!

2026-10-09 • via Nuitee
S
Stephanie • couple • be
8
Pros:

Goede locatie, ruime en schone kamer.

2026-10-07 • via Nuitee
S
SUZUMI • couple • jp
8
よかったです。
Pros:

水と氷のサーバーが各階にあった。
ビーチサンダル、ビーチタオル、イス、ヨガのサービス（リゾート税に含まれる）。
バス停が近いので利用しやすい。

Cons:

週末は3階が賑やかでうるさかった。

2026-10-07 • via Nuitee
G
Gretchen • solo_traveller • au
7
This hotel is good for groups and wedding at the far end of Waikiki
Pros:

Great location for being close to my family and I love the yoga and the deck and pool area

Cons:

All the rooms I’ve stayed at and this is my 6th time are noisy. This time my first room was so noisy I couldn’t sleep and had to request a room change. Staff were polite about it but no compensation for lack of sleep

2026-10-07 • via Nuitee
R
Robin • solo_traveller • us
10
2026-10-07 • via Nuitee