Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Poor service at the restaurant

Categories

Cleanliness
7.88
Some reviews mentioned cleanliness issues, particularly in relation to room cleanliness and dirty carpets.
Service
9.35
The staff was reported to be nice and accommodating, though there were several service complaints regarding the restaurant.
Location
10
The location was consistently praised for its proximity to key attractions and beautiful views.
Room Quality
8.84
Rooms had some notable issues, like uncomfortable beds and noise complaints, but overall decent quality.
Amenities
9.37
Positive mentions of amenities like the gym, activities, and atmosphere, though some specific comments raised concerns.
Value for Money
8.83
Several mentions of high parking fees and service-related disappointments slightly marred the value perception.
Food and Beverage
7.88
Significant negative feedback on restaurant service and food quality during dinner.
Overall Experience
9.87
Despite some drawbacks, many guests expressed a strong desire to return, suggesting an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:37

Property Description

Panoramic Views and Spacious Rooms:
Queen Kapiolani Hotel offers stunning panoramic views of Diamond Head from its outdoor pool and sun terrace. The spacious rooms are elegantly decorated and equipped with modern amenities like a 49-inch flat-screen TV and a refrigerator.

Convenient Amenities and Services:
Enjoy the convenience of beach towels, beach chairs, WiFi, and access to a business center during your stay. The hotel also provides local and toll-free calls, as well as an in-room security deposit box for your peace of mind.

Prime Location for Exploration:
Located just 1 block from Waikiki Beach, Queen Kapiolani Hotel is the perfect base for exploring Honolulu. With Honolulu Zoo and Kapiolani Park across the street and Ala Wai Golf Course nearby, there is no shortage of activities to enjoy during your stay.

Book your stay at Queen Kapiolani Hotel now to experience the best of Waikiki Beach and Diamond Head views!

Important information:

The hotel fee is charged by the property at check-in. The fee includes the following amenities:
-Welcome sample drink whip at Aloha Whip (pineapple juice or Dole)
-Weekly entertainment and discounted on-property guest activities
-Yoga On-The-Go (carrying bag, mat, jump rope, foam roller, fitness cables)
-24-Hour fitness center access and discounted yoga classes
-Daily surf demonstrations (Hans Surf School)
-In-room Chromecast streaming device
-High-speed WiFi
-24-Hour business center access
-Guest printing services (print from laptop or smart device to the business center printer)
-Beach chairs, beach towels and sunscreen (sample in-room & dispenser at pool)
-Ice and water stations
-Complimentary QK postcards
-In-room digital safe and refrigerator
-Unlimited local and 1-800 calls

An incidental deposit via credit card is required at check-in and refundable at check-out less any incidental charges incurred during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 3705 reviews
Cleanliness: 7.88
Service: 9.35
Location: 10
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.87
P
Paula • couple • es
9
Pros:

Es la segunda vez que nos alojamos aquí y repetimos por su ubicación, en pleno Waikiki, enfrente de la playa pero no en su calle principal más transitada.
Hotel con todas las comodidades, piscina, cafetería, restaurante.
Las habitaciones espaciosas, limpias y cómodas.
La piscina tiene horario hasta las 22.30h.
Perfecto para cortas y largas estancias.
Tiene parking de pago pero en las calles cercanas puedes aparcar de forma gratuita
No barato pero como nada de lo que hay en Waikiki

2026-06-11 • via Nuitee
J
Jeffery • solo_traveller • us
8
Good
2026-06-11 • via Nuitee
M
Malaysia • couple • us
1
Pros:

Bed bugs

Cons:

Bed bugs

2026-06-11 • via Nuitee
D
Deborah • solo_traveller • us
10
Great revisit to my favorite place to stay in Waikiki.
Pros:

Great service from front desk to housekeeping. Clean room. Relaxing pool area. Nice happy hour. Close to beautiful parks and the beach.

2026-06-10 • via Nuitee
M
Martin Erica • solo_traveller • us
10
Amazing stay, we wouldn’t stay anywhere else next Hawai’i trip around
Pros:

The hotel’s efforts to keep guests safe; key card needed for elevators;gyms; bathrooms. The location was nice, staff were GREAT especially the parking attendants.

2026-06-09 • via Nuitee
I
Ian • couple • br
10
2026-06-08 • via Nuitee
C
Chadwick • solo_traveller • us
10
2026-06-05 • via Nuitee
M
Maksym • couple • us
6
2026-06-04 • via Nuitee
R
Richard • family_with_children • us
10
Pros:

I booked through Booking.com, but the local resident rate was much better. The staff felt bad for us, so they upgraded our room to a suite! They are so great to local residents.

2026-06-03 • via Nuitee
P
Paula • couple • es
9
Buena opción para quedarte en zona de Waikiki
Pros:

Ubicación excelente, fácil aparcamiento en calles cercanas y habitaciones cómodas.

Cons:

El dispensador del jabón de la ducha estaba roto.
Durante nuestra estancia se estropeó un ascensor y solo habían dos disponibles. Es un hotel muy grande y tardabas mucho en poder cogerlo para subir o bajar.

2026-06-01 • via Nuitee
P
Paul • solo_traveller • au
7
Pros:

Its location was great and very comfortable

Cons:

There was noise from the plumbing that disturbed us

2026-06-01 • via Nuitee
L
Loretta • solo_traveller • us
1
Never again!
Pros:

The baggage person was personable and efficient.

Cons:

The desk clerks were unfriendly and failed to provide a decent room when asked to change it. The bed and furniture are old and coming apart. Who wants to pay hundreds of dollars to vacation in a room where furniture is coming apart and dingy.

2026-05-30 • via Nuitee
A
AvishayR • couple • il
10
2026-05-29 • via Nuitee
R
Regina • solo_traveller • us
9
2026-05-29 • via Nuitee
K
Kathryn • solo_traveller • us
10
Perfect if you want an affordable place to stay in Waikiki
Pros:

Great location! Quiet end of Waikiki next to zoo and park. Both coffee shop and restaurant/bar are good with nice indoor/outdoor seating. Relaxing common areas and nice pool. 24 hour gym. I was lucky to have an ocean and park view from my petite studio room..

2026-05-28 • via Nuitee
I
IKUO • family_with_children • jp
8
2026-05-27 • via Nuitee
J
Joseph • couple • us
10
Pros:

The rooms were clean and the facility is beautiful. Close to all shops and Waikiki beach.

Cons:

Fridge didn’t really work

2026-05-27 • via Nuitee
A
Alfred • solo_traveller • nl
8
Zeer blij met de gemaakte keuze 😊
Pros:

De kamer was groot genoeg en fijn om een balkon te hebben om te zitten. Ook blij met de strijkmogelijkhrid want we hebben gebruik gemaakt van de laundy mogelijkheid omdat we daar 10 dagen verbleven. Elke dag housekeeping is ook fijn. Faciliteiten in het hotel was ook makkelijk. Locatie ideaal!

2026-05-26 • via Nuitee
A
Alfred • solo_traveller • nl
8
Pros:

Fijne kamer met balkon. Blij met de mogelijkheid om te strijken want we hebben gebruik gemaakt v d laundry want we bleven 10 dagen. Elke dag housekeeping was ook erg fijn!

2026-05-26 • via Nuitee
L
Laurie • couple • us
9
2026-05-25 • via Nuitee