Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
V
Valary • solo_traveller • ae
8
Amazing stay and convenient to most tourist location. And the staff are extremely friendly
Pros:

Location. Easy to access and central to most tourist sites

Cons:

Lift a bit slow but okay

2026-06-13 • via Nuitee
A
Ayten Dilan • solo_traveller • tr
10
2026-06-13 • via Nuitee
L
Lazar • solo_traveller • rs
10
2026-06-13 • via Nuitee
T
Tracy • couple • gb
9
2026-06-13 • via Nuitee
P
paula • solo_traveller • us
7
Great location. Small room for a single Fabulous staff
Pros:

Location everyone friendly helpful Especially Muhammad at the door. He was super.

Cons:

The single room was pathetic. I’m a New Yorker. I expected small but this was ridiculous

2026-06-13 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Nice location and central for aight seeing.

Cons:

After check to arrive into a room where a woman was fast asleep

2026-06-13 • via Nuitee
A
Alison • couple • gb
8
2026-06-13 • via Nuitee
J
Judith • couple • gb
10
Perfect for theatre land
Pros:

Location

Cons:

Bed against the wall

2026-06-12 • via Nuitee
L
leta • solo_traveller • gb
8
Great hotel, friendly team
Pros:

Great hotel, but rather huge

Cons:

A little huge, but very nice

2026-06-12 • via Nuitee
C
Carolina • couple • pe
8
Ubicación TOP
Pros:

La ubicación es un éxito, por eso siempre regreso cada año, pero esta vez me pareció que el desayuno ha disminuido sus opciones. Las habitaciones son pequeñas, pero cómodas, y el baño está impecable con buena presión de agua caliente.

Cons:

el precio, y que el desayuno no estuvo tan variado como antes, me faltaron opciones de quesos y fruta.

2026-06-12 • via Nuitee
D
Diane • family_with_children • gb
9
Great location, great breakfast friendly staff
Pros:

Great breakfast
Minor point but I’d have liked pumpkin seeds with my Greek yogurt

Cons:

There was some traffic noise

2026-06-12 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-06-12 • via Nuitee
C
Clifford • couple • gb
8
2026-06-12 • via Nuitee
D
Derek • couple • au
10
Very enjoyable, the staff, particularly the doormen, were excellent and very helpful
Pros:

Great central location to meet friends from 40 years ago

Cons:

I suppose the room was a little small but it is central London where space is at a premium, just an observation, not a criticism

2026-06-12 • via Nuitee
M
Mark • couple • us
6
great hotel, just needs more staff.
Pros:

very nice hotel in a great location.

Cons:

housekeeping missed us 1 day. that happens. around 5:00pm, i asked front desk to at least send up some towels. around 9:00pm i waited at front desk for 5+ minutes and no one came. 2 ladies checking people has lines that were too long, went back to roon and tried to call housekeeping, reception and concierge, phone just rang and rang. for the price we paid, you should have more staff.

2026-06-12 • via Nuitee
V
vincent • couple • gb
8
Good hotel with excellent staff would book again but pay more attention to room dimensions .
Pros:

The hotel location is excellent , the staff very courteous and attentive and the facilities very good.

Cons:

The room is advertised as a double but was tiny more like a single.One side of the bed was pushed against the wall making access impossible.If your booking a room book a king bed.

2026-06-12 • via Nuitee
P
Petri • couple • fi
8
Ei rahan väärti, todellakaan. Ainakaan seitsemännen kerroksen huoneet.
Pros:

Sijainti oli mainio!

Cons:

Aamiainen oli yllättävän tavallinen, keskivertoa. Seitsemännessä kerroksessa ei 185-senttinen mahtunut suihkutilaan, ikkunasta ei näkynyt kuin likainen, sammaloitunut muuri ja suihku toimi sekunnin kylmällä, seuraavan kuumalla - mutta ei juurikaan sekoituksena.

2026-06-12 • via Nuitee
V
Vera • solo_traveller • br
10
Excelente hotel!
Pros:

De tudo. A localização é excelente, tem tudo pertinho! O café da manhã é ótimo! Estávamos preocupados com o tamanho do quarto, que parecia muito pequeno, mas ficamos muito bem acomodados. Super recomendo!

Cons:

Nada, nada mesmo.

2026-06-12 • via Nuitee
V
Vanisha • solo_traveller • ca
10
2026-06-11 • via Nuitee
V
Vivien • solo_traveller • gb
10
Perfect, thank you.
Pros:

The staff were exceptionally helpful and courteous, the location was perfect for what I wanted, the room was good and clean and I enjoyed the breakfast.

Cons:

Nothing

2026-06-11 • via Nuitee