Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
C
Craig • family_with_children • gb
9
Pros:

Anthony, the Doorman, made our stay even better. He is a huge asset to the hotel.

2026-09-19 • via Nuitee
H
Henry • couple • gb
9
2026-09-19 • via Nuitee
J
Jeremy • solo_traveller • gb
10
2026-09-19 • via Nuitee
V
VEERA ANASTASIA • solo_traveller • se
9
Bra, bekvämt, mycket bra läge
2026-09-19 • via Nuitee
K
Kerry • extended_group • gb
1
Not the best I’m afraid
Pros:

Location

Cons:

Second bad stay there in a row, but had had better experiences previously . First time they ran out of water but only disclosed this when we were at the property and had already paid. Second time I was charged for an upgrade to a slightly larger room, the total cost with the upgrade was more than the largest room for that night. I don’t think I’ll stay there again

2026-09-19 • via Nuitee
F
Frank • couple • gb
10
A restful three days. Absolutely nothing to improve on.
Pros:

Welcome by doorman and Ease of checking in.
Excellent breakfast with efficient organisation.
Excellent evening dinner and welcoming staff.

Cons:

Can’t think of anything.
Perhaps. We didn’t require or room to be refreshed daily. ie we ‘ went green’, but I wonder if such as tea bags and milk could be replaced if necessary. Nevertheless. Cleaning staff about were very helpful when asked.

2026-09-19 • via Nuitee
F
frank • couple • gb
9
2026-09-19 • via Nuitee
D
David Bar • solo_traveller • il
9
2026-09-19 • via Nuitee
H
Harriet • couple • gb
5
Pros:

Near to theatres and local attractions

2026-09-19 • via Nuitee
D
deborah • solo_traveller • gb
9
Pros:

Excellent breakfast. There is plenty of choice and really good quality produce.

The bathroom was spotless and looks newly installed.

Cons:

Nothing

2026-09-19 • via Nuitee
J
Jaroslav • solo_traveller • sk
10
Highly recommend
Pros:

I really enjoyed my stay at Strand Palace London. The location was excellent, the staff were friendly and helpful, and the room was comfortable and clean. I would happily stay here again.

2026-09-19 • via Nuitee
C
Chantal • couple • lu
10
Wir hatten einen super Aufenthalt in London und werden auf jedenfall zurück fliegen und im Strand Palace übernachten
Pros:

Das Strand Palace lag für uns genau richtig wegen der Musicals die wir ansehen wollten. Ausserdem ist man direkt am Covent Garden und nicht weit von der Themse entfernt.

2026-09-19 • via Nuitee
L
Lisa • couple • gb
10
2026-09-19 • via Nuitee
T
Tim • solo_traveller • au
8
2026-09-19 • via Nuitee
M
Morrison • couple • us
10
Great location - close to all the things a tourist would want
Pros:

Great location - everyone was awesome

Cons:

The concierge wasn’t very knowledgeable about the local area. I asked him a few questions and he didn’t know where to go

2026-09-19 • via Nuitee
D
Deborah • solo_traveller • de
5
Unzufriedenstellende Zimmerzuteilung auch nach Umzug
Cons:

Zimmerzuteilung war unzufriedenstellend. Ich hatte 302 als Superior Queen DZ gewünscht, wie oft in der Vergangenheit gelungen ist, aber dieses Mal war 302 belegt. Als gliechwertige Alternative wurde mir 388 zugewiesen. Aber das Zimmer war keineswegs vergleichbar mit 302. Aussicht zum Innenhof und viel zu klein, es kam mir vor eher wie ein Standard DZ, aber zum gleichen hohen Preis. Die Nacht in 388 war nicht komfortabel, da ich meinen Koffer nicht auspacken konnte, denn man hatte mir gesagt, dass ich am nächsten ein grösseres Zimmer in der Kategorie belegen könnte. Zimmer 750 wurde als "passende" Alternativ angeboten. Das Zimmer war etwas grösser, icj fühlte mich nicht so sehr eingeengt, aber obwohl man mir sagte, dass 750 auf der Strassenseite lag, hat man mir nicht gesagt, dass die Aussicht durch eine Steinmauer blockiert war, ich fühlte mich eher wie in einer Gefängniszelle. Der Teppichboden wurde auch nicht richtig gereinigt, da ich spät abends nach meiner Rückkehr Nagelabschnitte vorgefunden habe. Ich habe mich nicht vor Ort beschwert, da ich endlich meinen Koffer auspacken wollte und nicht erneut umziehen. Ich habe selber sauber gemscht. Für den Preis und verlängerten Aufenthalt erwarte ich ein gewisses Komfort. Ich wurde zum 1. Mal enttäuscht, und ich bin seit 2022 oft Gast im Strand Palace.

2026-09-19 • via Nuitee
R
Robert • extended_group • gb
7
2026-09-19 • via Nuitee
R
Richard • solo_traveller • us
5
2026-09-18 • via Nuitee
C
Christina • couple • gb
10
Wonderful. Staff helpful and polite
Pros:

Central to everything.

2026-09-18 • via Nuitee
D
Dee66 • solo_traveller • gb
10
Pros:

Location perfect.

2026-09-18 • via Nuitee