Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
C
corbells Business
10
Our Fantastic experience at The Strand Palace Hotel London
Pros:

It all started with a very Friendly front desk person named Sabrina, who made the check-in experience easy. We got to our room and were very pleased to see a large refurbished room with a king-size bed and a new bathroom. The breakfast was superb. The bar was very nice at night, and Anthony at the front door made everything so much fun. The fact that this hotel is opposite the Savoy at a fraction of the price, and its location, makes it a no-brainer.We will be back staying there whenever we are in London.

2026-08-29 via Tripadvisor
P
paolocM8406DV Solo travel Rome, Lazio
10
A pleasant vacation
Pros:

I spent 2 weeks in August at this hotel and confirmed my opinion about its comfort. The hotel is centrally located, close to the most important museums and attractions in London. Hospitality, helpfulness, and good value for money. Recommended.

2026-08-29 via Tripadvisor
V
victoriapJ9782MF Solo travel
10
The Strand Palace Hotel
Pros:

A wonderful welcome to the hotel! The receptionist Sabrina was polite, answered all my questions, and even gave me a choice of which floor I would like my single room.. And my room was ready..

2026-08-29 via Tripadvisor
J
Jazcan15 Friends getaway New York City, New York
10
Best stay!
Pros:

This was my first time in London so i decided to stay here as it was a central location. Despite the rooms being small, they were very clean, nicely designed and the beds and pillows were so comfortable. Tiru and Matt at the gin palace bar made the best gin gimlets! Anthony at the front was so welcoming. Michael and Luele at the front desk were very sweet and helpful. Overall love this hotel and would come back!

2026-08-29 via Tripadvisor
8
851gerardc Solo travel Belfast, Northern Ireland
10
Another 5 star stay
Pros:

Just finishing up another wonderful stay at the Strand Palace. It's a fantastic hotel and I'm always spoiled rotten from the moment I arrived. Abducca at reception could not have been nicer and was fantastic at getting me into my room early as I needed to change before a west end show. He even smiled and waved whenever I walked past reception which just made my stay so much nicer. Highly recommend the breakfast it will set you up for the entire day! Great selection and all delicious. Rooms are clean and stylish and very comfortable. Already looking forward to my return later this year.

2026-08-29 via Tripadvisor
A
apski73 Business
10
Another great stay
Pros:

Great location and very friendly staff! Mohammed and his colleague did a great job handing the baggage for my group. Anthony always provides a cheery welcome whenever leave or come back to the hotel.

2026-08-29 via Tripadvisor
P
Paula solo_traveller gb
9
AMAZING
Pros:

Central location, friendly staff and lovely room!

Cons:

Nothing

2026-08-29 via Nuitee
M
Martine family_with_children nl
8
Prima verblijf in Covent garden. Heel centraal
Pros:

Locatie

Cons:

Vergroot spiegel in badkamer

2026-08-29 via Nuitee
P
Paula solo_traveller gb
10
2026-08-29 via Nuitee
C
Caroline couple gb
10
A truly enjoyable experience can’t wait to return
Pros:

Loved the location the staff were amazing they were friendly nothing was too much trouble.
The rooms were lovely even the single rooms were decorated lovely we were overlooking the savoy so grey for the Savoy theatre

Cons:

Not a thing well done

2026-08-29 via Nuitee
B
Barbara extended_group ch
7
Ottimo punto di partenza per qualsiasi visita, se ritornerò a Londra sicuramente soggiornerò nuovame
Pros:

Camera molto pulita e la grandezza era perfetta. Doccia eccezionale. Mai trovato un albero con l’acqua così calda.

Cons:

A dipendenza del personale alla ricezione, ho avuto un ottima accoglienza, ma per ricevere informazioni è stato un disastro, la persona è stata molto scocciata, check out andato anche in questo caso molto bene, persona cortese e gentile come all’arrivo.

2026-08-29 via Nuitee
S
Sally couple gb
10
Good location, clean room, breakfast very fresh with good selection. Water and chocolate on arrival in room. Staff all w
Pros:

Clean, tidy and everything needed in room

2026-08-29 via Nuitee
H
Hıdır family_with_children tr
7
Pros:

Lokasyonu çok iyi

Cons:

Gece boyunca aşırı gürültülü çalışan bir soğutma sistemleri vardı. Kesinlikle uyutmadı.

2026-08-29 via Nuitee
R
Rebecca solo_traveller it
10
2026-08-29 via Nuitee
C
Castagna extended_group gb
10
2026-08-29 via Nuitee
P
Panagiotis couple us
9
2026-08-29 via Nuitee
A
Aud M solo_traveller no
9
Sentralt hotel, fantastisk personale, god mat. Kommer gjerne tilbake.
Pros:

Veldig sentralt, god frokost, aldri kø i frokostsalen.
God mat i restauranten (2 middager der).
Framfor alt veldig hyggelig og hjelpsomt personale.

Cons:

Litt vanskelig å få riktig temperatur på rommet.
Fikk rom med forholdsvis smalt vindu og utsikt mot bakgård. Kunne trolig fått bytte, men tilbrakte så lite tid der at det ble et veldig lite problem.

2026-08-29 via Nuitee
L
Linda solo_traveller au
10
Great hotel in London
Pros:

This is a great hotel in a fantastic area of London. The rooms are large, and the bathroom was very modern and spacious. Great toiletries provided too. Amazing staff and lovely bar and restaurant on site. I had a change of travel dates so had 2 consecutive bookings, and they were able to ensure we didn't need to change rooms. Highly recommended.

2026-08-29 via Nuitee
C
Cengaver solo_traveller tr
8
2026-08-29 via Nuitee
S
Sophie couple be
9
Ideale uitvalsbasis om Londen te verkennen.
Pros:

Centrale ligging, vlakbij metro covent garden. Behulpzame staff. Ruim ontbijt met glutenvrije opties.

Cons:

Straatlawaai, minder goed isolerend raam.

2026-08-29 via Nuitee