Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
B
benamid Business Tel Aviv, Tel Aviv District
10
Lovely stay
Pros:

Perfect location and friendly staff. Special thanks to Anthony, Miranda and Foysol

2026-07-25 via Tripadvisor
G
gabriellesX415RQ Family
8
Lovely ☺️
Pros:

The strand palace is always a good place to stay, and the door Mann Anthony was amazing 😊 the only thing I would like them to do before next time is to look at the coffeemakers and the breakfast buffet because they are not something too read home about. All over a lovely place 😄

2026-07-25 via Tripadvisor
F
Frw15 solo_traveller gb
5
Pros:

Location

Cons:

House wine choices very cheap

2026-07-25 via Nuitee
V
Vanina solo_traveller fr
7
Correct , emplacement au top
Pros:

L’emplacement

Cons:

Les chambres petites et dans certaines chambres Clim défectueuse et pas de volets dans la salle de bain donc la luminosité était là. Peu d’isolation phonique.

2026-07-25 via Nuitee
K
Kelly solo_traveller gb
8
Enjoyable stay
Pros:

We were in London for our wedding anniversary and they complimented our stay with a card, balloons, chocolate, cashews, and prosecco in our room. How thoughtful. Really lovely bar area and really lovely hot shower.

Cons:

The bed im sure some people will find comfortable. Unfortunately it was too firm for my comfort but thats preference.

2026-07-25 via Nuitee
L
lorrie solo_traveller ca
9
Pros:

Good staff and location

2026-07-25 via Nuitee
M
Marin family_with_children hr
10
2026-07-25 via Nuitee
C
Catie solo_traveller us
9
2026-07-25 via Nuitee
A
Arian couple pl
8
2026-07-25 via Nuitee
K
Kelly solo_traveller gb
9
Pros:

All great! Although I got list a few times as its a huge hotel!
There was free chocolate and lemon water. Great touches! Comfy bed.

Cons:

Someone banged aggressively on my door a few times. It was unnerving.

2026-07-25 via Nuitee
C
Chloe solo_traveller au
9
2026-07-25 via Nuitee
A
Armin couple ch
5
Cons:

Extrem kleines Zimmer die erste Nacht

2026-07-25 via Nuitee
D
Daven solo_traveller au
10
2026-07-25 via Nuitee
M
Maureen family_with_children gb
9
Very comfortable and welcoming
Pros:

Breakfast was excellent, food hot and good quality, served with a smile

Cons:

Reception made a mistake with our payment

2026-07-25 via Nuitee
D
Debbie solo_traveller tw
10
2026-07-25 via Nuitee
L
Linda solo_traveller ie
6
Pros:

The location is great. Staff very friendly.

Cons:

Room very small. Very clunky furniture didn’t help! Room was generally clean apart from reception phone that had about 3 layers of dust between keys. No natural light had to put on lights all the time.

2026-07-25 via Nuitee
J
Johnny solo_traveller no
7
2026-07-25 via Nuitee
S
STEPHEN couple gb
3
Pros:

Location

Cons:

Room was tiny. Appreciate you pay for what you get but having stayed there 20 plus times and informed i had an upgrade. V poor

2026-07-25 via Nuitee
K
Khaled couple sa
6
It’s ok
Pros:

Location

Cons:

Room is too small, tv is too old and small. Windows not good at all basically u see nothing. Also no fridge in the room. I requested they provide u have to beg for it.

2026-07-25 via Nuitee
M
Marilyn solo_traveller gb
10
Fab hotel and staff. Definitely stay again
Pros:

Excellent location across the road from the Savoy Theatre and close to Covent Garden Travelling with my grandaughter safety came first. Friendly helpful staff in reception area and on check in desk Clean room, extremely comfortable bed, two soft but supportive pillows. Clean white fluffy towels. Rituals toiletries in he bathroom. In the evening we ate at Haxell' restaurant on site served by friendly staff. Breakfast was substantive. Excellent choice and qualityof pastries, cold meats and fruit as well as a "served from the buffett "hot english brreakfast. We had a small problem on check which was dealt with quickly and subsantively . I must thank the duty manager and staff for their generosity it was unexpected but very well received. I would definitely stay here again . Many thanks for making our Paddington stay memorable

Cons:

Being picky small bathroom

2026-07-25 via Nuitee