Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
E
ELISSAVET • solo_traveller • gr
9
Pros:

Location room amenities

2026-05-16 • via Nuitee
B
Barbara • couple • gb
10
Very comfortable, clean with brilliant staff and facilities.
Pros:

The staff were very friendly and attentive, check in was easy, the room was really comfortable and very clean. Location was perfect and suited our needs.

Cons:

Nothing

2026-05-16 • via Nuitee
M
marco • solo_traveller • it
9
2026-05-16 • via Nuitee
U
Ugur • solo_traveller • tr
9
2026-05-16 • via Nuitee
B
Bruce • couple • gb
8
Very good stay and central for everything
Pros:

excellent value breakfast and well organised.

Cons:

Room rather tight for space and bathroom odd layout

2026-05-16 • via Nuitee
P
Philippa • couple • gb
9
Comfy, convenient hotel
Pros:

Comfortable, great location

Cons:

Nothing

2026-05-16 • via Nuitee
H
Hanna-Kaisa • solo_traveller • fi
8
2026-05-16 • via Nuitee
F
Francis • couple • gb
10
Very enjoyable
Pros:

Clean and efficient and friendly staff

Cons:

Breakfast queue was long

2026-05-16 • via Nuitee
G
Gail • extended_group • gb
8
2026-05-16 • via Nuitee
F
Fenella • couple • gb
8
Great hotel quality consistent
Pros:

Location

Cons:

Queuing for check in and breakfast

2026-05-16 • via Nuitee
C
Clare • extended_group • gb
10
2026-05-16 • via Nuitee
J
John • solo_traveller • gb
6
Pros:

Breakfast and location

Cons:

Staff at check in and check out
Although mainly we were to we got upgraded to a superior room and it's the smallest room I have ever seen in a hotel and being a corner room didn't help. If you stood in the most central part the swinging cat would hit at least one wall.

2026-05-16 • via Nuitee
A
Alex • solo_traveller • us
8
London visit
Pros:

Location, friendly helpful staff.

Cons:

Breakfast wasn't so good.

2026-05-16 • via Nuitee
V
VINCENT • family_with_children • fr
8
2026-05-16 • via Nuitee
M
Mudassir • solo_traveller • bh
7
2026-05-16 • via Nuitee
O
Olivia • solo_traveller • gb
8
2026-05-16 • via Nuitee
S
Steven • couple • gb
10
2026-05-16 • via Nuitee
F
Fiona • solo_traveller • gb
10
2026-05-16 • via Nuitee
M
Michael • couple • us
6
Ok
Pros:

Location is excellent

Cons:

Elevators broke down, breakfast was a poor value

2026-05-16 • via Nuitee
T
Tina • extended_group • gb
8
2026-05-15 • via Nuitee