Holiday Inn Birmingham M6, Jct7 by IHG

Hotels
Holiday Inn Hotels & Resorts
7.7 (3951 reviews)
Chapel Lane , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Nice facilities
Cons:
Cleanliness issues
Limited food options
Parking problems

Categories

Cleanliness
6.53
Multiple reviews mentioned dirtiness in rooms and common areas.
Service
8.5
Most guests felt the staff were friendly and helpful, aside from one rude encounter.
Location
8.54
Guests appreciated the convenient location in several reviews.
Room Quality
7.99
Generally good quality rooms mentioned, though issues with cleanliness were noted.
Amenities
7.52
Decent amenities like a lovely pool and sauna, but mentioned issues with spa and showers.
Value for Money
7.98
Multiple guests felt the hotel offered good value for the services and facilities provided.
Food and Beverage
7.03
Food quality was average with some issues noted regarding breakfast temperature and halal options.
Overall Experience
7.5
Guests had enjoyable stays overall, with some specific complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:10

Property Description

Convenient Location and Easy Access
Located just 11 km north of Central Birmingham, Holiday Inn Birmingham M6, Jct.7 is easily accessible from multiple major motorways, including the M6, M5, M42, M54, and the M6 toll.

Family-Friendly Amenities
Families with children under 13 can enjoy complimentary meals and accommodation at the hotel. The open lobby also offers a tempting selection of dishes for everyone to savor.

You Fit Health Club
Indulge in a range of wellness options at the on-site You Fit Health Club, featuring a fully equipped gym, dance studio, 15-metre swimming pool, steam room, sauna, and whirlpool. Take advantage of the various classes offered for an additional charge.

Book your stay at Holiday Inn Birmingham M6, Jct.7 today for a perfect blend of convenience, comfort, and relaxation.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 3951 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
G
Gary solo_traveller gb
7
Pros:

Plenty of parking space, handy for motorway link, easy access to visit plenty of attractions and towns in the area. Good selection of food at breakfast

Cons:

Although disability access rooms they are lowered baths not wet rooms, TV doesn't have regular channels, they have to be accessed through BBCiPlayer, ITVx etc so can't just switch easily between channels. Breakfast could have been hotter and had to chase staff to get things topped up that had run out including hot water and milk, not just the food items. First night evening meal the plastic hadn't been fully removed from the garlic butter (which was still frozen), on second night a wrong main course was delivered!

2026-08-08 via Nuitee
A
Angela couple gb
1
2026-08-08 via Nuitee
R
R family_with_children gb
4
Cons:

Room carpet wasn't clean ac wasn't working WiFi wasn't working and room phone wasn't working

2026-08-08 via Nuitee
M
MARIO ILDE family_with_children gb
1
Horrible
Cons:

No lift. Smaller bathroom than a cruise. Not joking. Very old bathroom in general. NO AIRCON in any room when we got there. It was very very hot. Managed to get a fun on the second day. Asked for cot in advance and it took 4 hours, 2 calls and 2 visits to reception to get it. It was lost on the floor on some random corridor. Worst ice cream i ever had. Broken security side door so anyone can get in the building at night without control… Hotel to avoid. Surprised IHG wants to be associated with it

2026-08-07 via Nuitee
K
Ken couple gb
8
Ideal for overnight stop
Pros:

Very handy stop-off location for an overnight when travelling.

Cons:

A bit dated but ok for a lay-over

2026-08-07 via Nuitee
M
Marina family_with_children gb
4
Not what I was expected
Pros:

First of all, the receptionist on our arrival wasn't good she didn't stated or informed us that the air conditioner wasn't working so the room were very hot and uncomfortable to sleep..... I requested to have my rooms close to each other because I had children in the other rooms but this wasn't accommodate and were so disappointed for that. The breakfast was great and people in the kitchen were so welcoming and pleasant.q

Cons:

The kitchen and bar because people were more welcoming

2026-08-06 via Nuitee
K
Kelly family_with_children gb
3
Would not return in the summer. A few small positives, but overall experience terrible.
Pros:

Staff were usually happy and friendly. Breakfast had a good selection. Good blackout curtains and noise level at night.

Reception and server staff at the bar were friendly and happy to help wherever possible. Plenty of parking, and check-in/check-out processes fast and easy.

Cons:

Air con was broken and only a small desk fan was given to combat the heat for a family of four. The sofa bed was not made up and we had to ask at reception for pillows and sheets for it. The room was ridiculously hot, uncomfortable and we were not able to get a decent night's sleep - which ultimately is the primary function of a hotel.

Once the bedding did arrive, it had a red stain on the bedsheet that was unidentifiable or justified by the staff (although they did immediately change the sheet and say they would seek an explanation from the launderer).

Multiple plates at dinner on both nights had to be sent back as they were either incorrect or not prepared as requested.

A few times the bar was not staffed and so I gave up waiting. Bar prices far too high - more expensive than London!

My wife was chastised for using her kindle poolside - she was told in a curtly manner to put away her phone as they are not allowed in that area, when she pointed out that the device was an ebook and not a phone, she was told "we have to check". Her kindle does not look like a phone, so this interaction should not have taken place.

2026-08-06 via Nuitee
C
Caroline solo_traveller gb
7
2026-08-06 via Nuitee
N
Nick couple gb
5
Staff were pleasant, bed comfortable, room only set up for 1 person & guest toilets cleanliness poor
Pros:

Our room was comfortable, however it was set up for one person and we only realized when we went to take a shower there was ONLY one small hand towel and ONLY one small shower towel! We did bring this to the attention of reception on the way to breakfast, however this was to late as we checked out after breakfast to move onto our next destination.

Cons:

Not having the correct towels in our room to take a shower. Public/guest toilets' near reception, there were no paper towels, not very clean, and the dryer did not work, it looked like no one had been serving/cleaning the public toilets, quite surprised at the cleanliness of the guest toilets for a hotel toilet.

2026-08-06 via Nuitee
N
Neil solo_traveller gb
6
Pay cheap get cheap accommodation even for a so called national
Pros:

You get what you pay for
I had to get a bus to get to my room
Also downstairs not easy when handling luggage

Air con was broke u4 code no engineer ordered to attend ,say hotel don't care

Was useless at night as way too hot

Cons:

No air con
Room location
Could've been in the next county

2026-08-05 via Nuitee
V
Vijyendra family_with_children gb
2
Pros:

Staff breakfast and swimming pool

Cons:

AC was not working in summmer time

2026-08-05 via Nuitee
O
Oluwatoyin family_with_children gb
8
2026-08-05 via Nuitee
G
Gursewak couple gb
10
Thanks to the manager TEODOKA for giving us complimentary breakfast
Pros:

The swimming/sauna but wasn’t informed that the jacuzzi was out off order

also they should bring back the locker coin system

Cons:

It’s located near fields

2026-08-05 via Nuitee
Q
Quasir pronounced Korsa couple gb
6
Unfortunately, this was not the relaxing break I had hoped for. The beds were uncomfortable, which made it difficult to
Pros:

Conveniently located close to the motorway, making it an ideal stopover.

Cons:

The hotel had no air conditioning due to a fault that had reportedly been ongoing for the past 3–4 weeks. Despite this, I was never informed before my arrival. Instead, I was simply told on the day that I could cancel my booking and find alternative accommodation.

This lack of communication was extremely disappointing and not the level of customer service I would expect from a well-known hotel chain. Had I been informed in advance, I could have made alternative arrangements without the inconvenience and disruption.

2026-08-04 via Nuitee
M
Mark solo_traveller gb
7
2026-08-04 via Nuitee
G
Goonjan family_with_children gb
1
2026-08-04 via Nuitee
N
Natalie couple gb
4
2026-08-04 via Nuitee
M
Mark solo_traveller gb
6
2026-08-04 via Nuitee
T
Tia family_with_children gb
6
Thank you for the free breakfast
Pros:

Staff were friendly

Cons:

The swimming pool was closed on both days for cleaning

I did not realise we booked an accessible room

2026-08-04 via Nuitee
R
Raymond solo_traveller gb
2
Staff no interest
Pros:

Nothing

Cons:

Was 32 degrees no air con working
Burnt beef burger and bottle beer £25
They want too money for food etc but
Can’t make customers comfortable

2026-08-04 via Nuitee