The Westbury Hotel

Hotels
8.8 (1233 reviews)
Grafton Street , Dublin , ie

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Quality Food
Cons:
Dirty Towels
Service Delays
Lack of Amenities

Categories

Cleanliness
8.05
Mixed feeling about cleanliness; mentioned dirty towels and noisy neighbors.
Service
9.55
Staff were very friendly and helpful, though there were some service delays.
Location
9.55
Consistently praised for excellent location.
Room Quality
8.05
Rooms are old and could use a revamp, particularly for a 5-star hotel.
Amenities
9.05
Concierge service noted as very good, though amenities like minibar were not properly communicated.
Value for Money
8.05
Some guests feel the value did not match the price paid.
Food and Beverage
9.05
Quality of breakfast was good, despite some confusion about inclusion.
Overall Experience
9.05
General satisfaction with some noted issues impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:06

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Westbury Hotel. Immaculate rooms feature Sealy beds, Lissadell linen, and Aromatherapy Associates products, ensuring a comfortable stay.

Gourmet Dining
Indulge your palate at the hotel's two superb restaurants offering contemporary dining options. Don't miss the chance to enjoy a delightful afternoon tea at The Gallery while overlooking the bustling Grafton Street.

Convenient Location
Located between Trinity College and St Stephen’s Green, the Westbury Hotel is the perfect base to explore Dublin's iconic attractions. With wired internet in rooms, Wi-Fi throughout, and on-site parking, convenience is at your fingertips.

Book now to elevate your Dublin experience at the Westbury Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1233 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Moema • couple • br
10
2026-07-25 • via Nuitee
F
Felicity • couple • ae
8
2026-07-25 • via Nuitee
S
Saif • couple • ae
10
2026-07-25 • via Nuitee
M
Moema • solo_traveller • br
10
Pros:

Localizaçao, serviço, cafe da manha

2026-07-25 • via Nuitee
R
Reynolds • couple • gb
7
2026-07-23 • via Nuitee
P
patricia • extended_group • ie
7
Beautiful hotel, bad air con.
Pros:

It’s beautiful, very ornate, lovely glasses in room and tea and coffee facilities lovely.

Cons:

The air con leaves a lot to be desired. It is essentially a vent on the windowsill which blows upwards. So if you close the curtains it doesn’t blow into the room. So we couldn’t use the blackout facilities and the room was still 23 degrees even with air con on at full blast. The room was really uncomfortable and when I mentioned to the front desk the next day the just shrugged. I’ve read other reviews since and it seems to be a recurring issue. We were there on a warm summer day but it’s still no excuse in a hotel like this. The air con really needs updating.

We went to the lounge for a cocktail before our dinner reservation and we sat for ages before anyone came near us despite being seated by the front of house lady. It wasn’t busy and there were about five staff standing chatting around a cutlery station. I had to go up and ask to be served but they served us very quickly then. Otherwise staff were incredibly polite and helpful.

2026-07-22 • via Nuitee
M
Mary • couple • ie
9
2026-07-16 • via Nuitee
L
Laurieann • couple • us
10
It was an elegant proper stay!
Pros:

Elegant, clean, comfortable

Cons:

Bathroom needed a separate toilet or a screen from the shower too close! No privacy

2026-07-15 • via Nuitee
A
Armstrong • couple • au
10
Great place to stay
Pros:

Staff were very welcoming. Room lovely and bed very comfortable.

2026-07-15 • via Nuitee
P
Patrick • couple • th
8
2026-07-12 • via Nuitee
A
Amanda • family_with_children • us
10
Pros:

The location, staff and overall appearance

Cons:

The appearance

2026-07-11 • via Nuitee
F
Feldberg • couple • br
8
Muito boa
Pros:

Localização excelente, facilidade para estacionar carro alugado

Cons:

Banheiro muito pequeno

2026-07-05 • via Nuitee
S
Sam • couple • au
9
2026-07-05 • via Nuitee
J
Julia • family_with_children • us
10
Great luxurious location
Pros:

The Westbury is extremely well located. The staff are friendly and efficient. Breakfast was not included in our reservation, but was excellent. The rooms aren't huge, but its a hotel in the middle of the city. We were very comfortable. Its walking distance from all the big sites. We even walked to the Guinness Storehouse. Overall, the hotel is luxurious and serene, recently updated. Its a very comfortable stay in the heart of the city.

Cons:

nothing

2026-07-04 • via Nuitee
B
Berina • couple • fr
9
Overall this is a good hotel.
Pros:

The location is excellent. Can’t be a better location than this hotel

Cons:

We were at top floor. The shower pressure is very low. It’s not very convenient. Our room was facing a party alley. It is noisy from the crowd but it dies down after 10pm. I picked this hotel also because it has a gym. But the gym is outside the hotel, a few minutes walk, and under renovation.

2026-06-30 • via Nuitee
B
barak • solo_traveller • il
7
Pros:

מיקום מעולה

Cons:

החדרים מסריחים מטחב.
ריח של רטיבות.
החדר אמנם נקי אבל כנראה משהו באמבטיה עם הוונטה כי אין חלון לא עובד תקין.
פשוט היה דוחה.דרך אגב גם בשירותים של המלון בקומת הלובי אותו סירחון בדיוק.

2026-06-28 • via Nuitee
R
Rebecca • couple • gb
7
Lovely hotel and staff, great location. But overpriced for what we experienced.
Pros:

Location excellent. Hotel itself very nice. Wilde restaurant fantastic. All staff exceptional

Cons:

I booked over 6 months ago, and paid £700 per night for a superior room. This was definitely not worth £700. The bathroom was tired- the tap handle fell off, shower door did not shut, paint peeling on bathroom ceiling, cold water pressure minimal. No full length mirror in the room. We returned to our room at 3pm the following day and it hadn’t been serviced! If you charge for a superior room it needs to be just that.
Gym was closed for refurbishment, cocktail bar closed for private function

2026-06-27 • via Nuitee
K
Kelly • extended_group • us
8
2026-06-19 • via Nuitee
C
Celeste • couple • ca
8
2026-06-19 • via Nuitee
L
Laura • solo_traveller • ie
10
Perfect city hotel
Pros:

Everything and everyone

2026-06-17 • via Nuitee