The Westbury Hotel

Hotels
8.8 (1215 reviews)
Grafton Street , Dublin , ie

Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Quality Food
Cons:
Dirty Towels
Service Delays
Lack of Amenities

Categories

Cleanliness
8.05
Mixed feeling about cleanliness; mentioned dirty towels and noisy neighbors.
Service
9.55
Staff were very friendly and helpful, though there were some service delays.
Location
9.55
Consistently praised for excellent location.
Room Quality
8.05
Rooms are old and could use a revamp, particularly for a 5-star hotel.
Amenities
9.05
Concierge service noted as very good, though amenities like minibar were not properly communicated.
Value for Money
8.05
Some guests feel the value did not match the price paid.
Food and Beverage
9.05
Quality of breakfast was good, despite some confusion about inclusion.
Overall Experience
9.05
General satisfaction with some noted issues impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:06

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Westbury Hotel. Immaculate rooms feature Sealy beds, Lissadell linen, and Aromatherapy Associates products, ensuring a comfortable stay.

Gourmet Dining
Indulge your palate at the hotel's two superb restaurants offering contemporary dining options. Don't miss the chance to enjoy a delightful afternoon tea at The Gallery while overlooking the bustling Grafton Street.

Convenient Location
Located between Trinity College and St Stephen’s Green, the Westbury Hotel is the perfect base to explore Dublin's iconic attractions. With wired internet in rooms, Wi-Fi throughout, and on-site parking, convenience is at your fingertips.

Book now to elevate your Dublin experience at the Westbury Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1215 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
R
Robert family_with_children ie
10
Friendly staff, really comfortable rooms, nice products in the bathroom, full tv channel choices (not that you will watc
Pros:

Very comfortable rooms, perfect location for seeing all of Dublin City center

Cons:

Nothing

2026-05-27 via Nuitee
A
Agatha extended_group nl
9
2026-05-27 via Nuitee
G
Gavin couple ie
8
2026-05-22 via Nuitee
B
Briet extended_group au
9
2026-05-21 via Nuitee
A
Ailbhe extended_group ie
8
2026-05-20 via Nuitee
C
Clare couple gb
5
I wouldn’t stay again, the cost does not match as it’s so used and abused. Tired and grubby
Pros:

The property was very tired, it needs an overhaul. Bathrooms old and grubby, just looking tatty and used. Stained bedding, the air on was hopeless and the bathrooms had chipped tiles and grubby grout. The old phone system is comical.

Cons:

The location and some of the staff were helpful and friendly but that was 50/50

2026-05-10 via Nuitee
L
Lyndsay couple gi
9
Excellent stay
2026-05-08 via Nuitee
O
Oswaldo couple ie
5
Pros:

Hotel staff were incredibly friendly and helpful.

Cons:

Hotel was extremely noisy! Very difficult to sleep in the morning with the noise of building works being done inside the hotel at a very early time in the morning. Had the hotel adviced us that that there were works being done, we would have cancelled our stay.
Extremely disappointing stay, for a 5 start Hotel, given that it was for a special occasion!!

2026-04-30 via Nuitee
R
Rosa family_with_children es
9
2026-04-27 via Nuitee
M
Mark solo_traveller ie
10
Best stay in Dublin
Pros:

Its a real experience. Top class and the staff just make it what it is. Friendly, welcoming and on the ball

2026-04-27 via Nuitee
H
Helen couple gb
10
Very enjoyable. Location was central to anywhere we needed to go.
Pros:

The location and friendliness of the staff.
The room was spacious and very comfortable

Cons:

Couldn't fault the property

2026-04-26 via Nuitee
S
Seamus couple ie
10
2026-04-25 via Nuitee
T
Timothy extended_group us
9
Quality stay in Dublin
Pros:

A great stay at the Westbury. Perfectly located. Beautiful property. Lux and Comfortable rooms. Wilde is a great restaurant and the lobby lounge is fantastic spot to meet, hang, unwind.

Cons:

Entry stairs are a little daunting. But there is also a lift.

2026-04-25 via Nuitee
S
Shauna couple gb
10
2026-04-25 via Nuitee
M
Mark couple gb
3
not really worth the 2k euros for three nights
Pros:

The breakfast was pleasant and I had the kippers on my second visit there - I asked for poached eggs with my kippers and a toasted muffin as the toast the time before was terrible - the eggs came on a seperate plate to the kippers atop the muffin! Obviously no one in the kitchen understands how a gentleman enjoys his kippers 😁
It’s probably a generational thing as kippers seem to have gone out of style - mine were delicious and the staff catered to my every need. Would it be possible to have large mugs for tea/coffee as the cups are very small?

Cons:

The room was very noisy and I did not get much sleep from noisy guests - music from next door and general banging around the hotel. When I booked in I was not informed that dinner finished being served at 9.30 this when I presented myself at 9.50 at the main restaurant after a walk and drink in town we were turned away and it took room service an hour to deliver the food and champagne to my room.

2026-04-24 via Nuitee
E
Emma solo_traveller ie
10
2026-04-23 via Nuitee
M
Maria Cristina family_with_children de
10
2026-04-22 via Nuitee
L
Linda couple ie
9
Lovely experience.
Pros:

Location and service excellent. Staff very well trained. Surroundings are lovely.

Cons:

Surfaces in room a little dusty.

2026-04-20 via Nuitee
A
Anne extended_group us
10
2026-04-19 via Nuitee
İhsaniye solo_traveller tr
9
Pros:

Location was great. The Hotel and atmosfer was amazing.

2026-04-18 via Nuitee