Wyndham Monterrey Ambassador Centro

Hotels
•
Wyndham Hotels & Resorts
8.1 (1548 reviews)
Avenue Hidalgo 310 Oriente , Monterrey , mx
+52 81 8380 7000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities
Room Quality

Categories

Cleanliness
7.6
Some complaints about cleanliness including odors and old carpets, affecting overall perception.
Service
8.6
General praise for staff attentiveness, though some service delays were noted.
Location
9.1
Excellent location noted by multiple reviews, highly appreciated.
Room Quality
7.6
Some rooms were criticized for being outdated and having maintenance issues.
Amenities
7.1
Amenities were lacking, such as non-functional elevators, impacting guest experience.
Value for Money
8.1
Overall value seen as fair, though some guests felt improvements were necessary.
Food and Beverage
8.6
Not specifically mentioned, but general expectations were met.
Overall Experience
8.1
Mixed feelings due to cleanliness and service issues, but location and service round out the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Convenient Downtown Location
Located in the heart of downtown Monterrey, Mexico, the Sheraton Monterrey Ambassador offers modern facilities and comfortable accommodations just a short walk from area attractions.

Amenities for a Comfortable Stay
Enjoy the convenience of an on-site fitness center, 24-hour front desk services, in-room coffeemakers, high-speed internet access, and signature Sweet Sleeper beds during your stay at the hotel.

Delicious Dining Options
Indulge in international cuisine at Grill & Vine for breakfast, lunch, and dinner, or unwind with cocktails and live music at the Sports Bar or the Lobby Bar.

Book your stay at the Sheraton Monterrey Ambassador for a delightful experience in Monterrey!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Club Rooms include a modified Continental Breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 110 per stay.

  • Internet

    WiFi is available in all areas and costs MXN 26.74 per 24 hours.

Location

Guest Reviews

8.1
Based on 1548 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
Z
Zaida • couple • us
10
2026-07-25 • via Nuitee
S
Shanta • solo_traveller • us
10
Pros:

Great Location, nice, comfortable, clean room.

Cons:

Very minor, but, No microwave, ice machine and I truly thought I purchased the breakfast with the room but was told different. No big deal.

2026-07-24 • via Nuitee
N
Nhm Santos • family_with_children • mx
10
Pros:

Muy amables el personal de limpieza y muy buenas instalaciones en el sitio

2026-07-23 • via Nuitee
P
Paulo • solo_traveller • mx
9
Pros:

Cama

Cons:

Mueble TV

2026-07-22 • via Nuitee
C
Chafin • couple • us
7
2026-07-20 • via Nuitee
G
Gonzalez • solo_traveller • mx
8
Pros:

La habitación

Cons:

Que no tienen hielo
El estacionamiento tiene cuota para los huéspedes

2026-07-20 • via Nuitee
S
Sanchez duarte • solo_traveller • mx
10
Pros:

Habitación de calidad, comida. Buena ubicación, y excelente atención al recibimiento.

Cons:

Tocó personal de limpieza, y no permitieron ni contestar que había gente. Abrieron la puerta cuando recién salía de ducharme.

2026-07-19 • via Nuitee
L
Lorena Elizabeth • solo_traveller • mx
10
Pros:

Me encantó todo, desde la ubicación que puedes acceder fácil a muchos lugares, el trato de todo el personal y la limpieza junto con comodidad.

2026-07-19 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-07-18 • via Nuitee
H
Hugo • solo_traveller • mx
10
Pros:

Todo bien, muy buen hotel

Cons:

nada todo bien

2026-07-16 • via Nuitee
M
Martine • couple • nl
6
Voor het WK goede locatie, echter prijs kwaliteit is uit balans. Dames achter de receptie zijn nou niet echt vriendelijk
Pros:

De locatie

Cons:

Kamers zijn oud en vies maar wel ruim. Zijn echt toe aan renovatie.

2026-07-16 • via Nuitee
P
Pablo • couple • mx
10
2026-07-15 • via Nuitee
C
Calvillo • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Nada todo esta bien

2026-07-14 • via Nuitee
V
Valeria • couple • mx
7
2026-07-13 • via Nuitee
M
Mehdi • solo_traveller • ma
7
2026-07-11 • via Nuitee
M
mohammed • solo_traveller • ma
8
Cerrect
Pros:

Bien dans l’ensemble.

Cons:

Merite d’être rénové

2026-07-10 • via Nuitee
R
Ruben • family_with_children • mx
8
Buena estancia
Pros:

Que cuando hubo un detalle de ruidos extraños en la habitacion, lo reporté y nos asignaron otra habitacion inmediatamente. y despues el personal de mantenimiento fue a revisar la habitacion.

2026-07-10 • via Nuitee
G
Gustavo • solo_traveller • us
7
2026-07-08 • via Nuitee
J
Jorge Alejandro • solo_traveller • mx
10
Pros:

El trato del personal

Cons:

Todo bien

2026-07-07 • via Nuitee
R
Ryan • couple • us
10
2026-07-07 • via Nuitee