Scandic Kaisaniemi

Hotels
Scandic
7.7 (2440 reviews)
Kaisaniemenkatu 7 , Helsinki , fi

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Room condition concerns

Categories

Cleanliness
6.3
Some reviews mentioned cleanliness issues, like untidy bathrooms and shower problems.
Service
8.3
Guests praised the friendly and helpful staff.
Location
8.8
Many reviews highlighted the excellent central location of the hotel.
Room Quality
6.8
Mixed reviews on room quality, with some stating rooms were in need of improvement.
Amenities
7.3
Some amenities mentioned positively, though others noted a lack of basic supplies like toiletries.
Value for Money
7.8
Value for money was considered good by several guests, despite some concerns.
Food and Beverage
8.8
The breakfast received outstanding reviews from many guests.
Overall Experience
7.5
Overall, guests had a satisfactory experience considering the pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Central Location near Helsinki Cathedral:
Located just 250 metres from the iconic Helsinki Cathedral, Scandic Kaisaniemi offers a prime spot for exploring the city's cultural gems.

Relaxing Sauna and Modern Amenities:
Unwind in the hotel's sauna or enjoy the tastefully decorated rooms equipped with satellite TV, free internet, and air conditioning for a comfortable stay.

Convenient Breakfast Options and Lobby Bar:
Start your day with a delicious breakfast buffet in a cosy setting or grab a takeaway breakfast bag. Unwind in the evening with a drink at the lobby bar.

Experience comfort and convenience at Scandic Kaisaniemi. Book now for an unforgettable stay in Helsinki.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 2440 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 7.5
J
Jan couple de
1
2026-05-30 via Nuitee
L
Lauri couple fi
7
Tuskin tulen seuraavalla matkallani valinneeksi Scandic-hotellin!
Pros:

sijainti

Cons:

Yleisvalaisin puuttui- Kohdevalaisimia oli kyyllä, mutta ylhäällä katossa oli vain tyhjänä oleva paikka kattovalaisimelle. Tyynyt olivat ala-arvoisia. En nukkununut kuin noin 5 tuntia ja se johtui suurimmaksi osaksi noista tyynyistö. Yksi hyvä tyyny on parempi kuin kaksi huonoa tyynyä.

2026-05-29 via Nuitee
F
Florian extended_group de
8
Pros:

Die Lage des Hotels ist super, ganz in der Nähe des Bahnhofs und des Doms. Gutes Frühstücksbuffet mit großer Auswahl. Das Personal war sehr freundlich und der Check-in hat reibungslos funktioniert.

Cons:

Die Zimmer sind etwas in die Jahre gekommen

2026-05-29 via Nuitee
R
Ross solo_traveller au
7
2026-05-26 via Nuitee
R
Rosalie extended_group us
10
Perfect
Pros:

Really good breakfast. You have to pay for it but was worth it. The staff handling the breakfast are very respectful and nice. The location is perfect, near the central station, restaurants, shops, etc. The room is very huge and clean. They have a sauna which is very relaxing. Highly recommend!

2026-05-26 via Nuitee
N
Noora solo_traveller fi
10
Konserttireissun majoitus
Pros:

Aivan erityishuomio asiakaspalvelusta, oikeat ihmiset työssään. :) Aamupala oli todella hyvä ja monipuolinen. Hotelli oli siisti ja palveli hyvin tarkoituksessaan. :) Sijainti loistava!

2026-05-25 via Nuitee
吉鷹 solo_traveller jp
7
Pros:

フロントスタッフの方々には、こちらの要望に柔軟に対応していただきました。

Cons:

シャワーの温度調整の仕方が分かりにくかったです。

2026-05-24 via Nuitee
J
Jaana couple fi
10
2026-05-24 via Nuitee
U
Utriainen solo_traveller fi
7
2026-05-21 via Nuitee
S
Suvi solo_traveller fi
9
Pros:

Sijainti loistava.

2026-05-21 via Nuitee
E
Elina family_with_children fi
7
2026-05-20 via Nuitee
M
Marika solo_traveller fi
8
Pros:

Sijainti, sängyt, aamupala jees, huoneessa oli paljon tilaa meille. Erilliset wc ja suihkutila hyvä juttu kun paljon porukkaa.

Cons:

Huone oli meidän makuun melko pimeä. Pientä pintaremonttia voisi tehdä, mutta hintalaatu ihan ok.

2026-05-20 via Nuitee
A
Andrea solo_traveller ro
10
2026-05-19 via Nuitee
J
john couple gb
10
Pros:

location was really close to central stn, 20 min walk to Viking line ferry.
staff were welcoming & friendly .
room was clean

Cons:

windows in bedroom didnt open

2026-05-19 via Nuitee
A
Ann-Christin solo_traveller fi
8
2026-05-18 via Nuitee
C
Claudia solo_traveller de
8
Pros:

Das Personal war sehr nett. Die Ausstattung war eher altmodisch, aber es war sauber und ordentlich

2026-05-18 via Nuitee
M
Maria solo_traveller fi
7
Pros:

Loistava sijainti

Cons:

Huone tunkkainen, vessanpönttö ahtaassa paikassa, suihku kasteli koko vessan lattian, ei mini/jääkaappia

2026-05-18 via Nuitee
A
Arja extended_group fi
10
Pros:

Siisteys

Cons:

Liian kuuma huone gluteenittomat karjalanpiirakat oli homeisia 😒

2026-05-18 via Nuitee
M
Mauri solo_traveller fi
10
2026-05-17 via Nuitee
T
Tauno family_with_children fi
8
2026-05-16 via Nuitee