Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Large and comfortable rooms
Cons:
Cleanliness issues
High price for value
Limited breakfast options

Categories

Cleanliness
7.74
There were mentions of lack of cleanliness and comfort issues.
Service
9.21
The staff were fantastic and very helpful throughout the stay.
Location
9.75
The hotel is excellently located near major attractions and easy to access.
Room Quality
8.2
Generally good rooms, but comfort issues with bedding were noted.
Amenities
8.23
Good amenities were mentioned, though there were suggestions for improvement.
Value for Money
7.69
Some reviews expressed that it was expensive for the quality received.
Food and Beverage
7.74
Breakfast mentioned as fair but needing more variety.
Overall Experience
8.61
Overall satisfying experience with notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:13

Property Description

Prime Location on Dam Square
Swissôtel Amsterdam is perfectly situated on Amsterdam’s famous Dam Square, just a short stroll from Centraal Station. Enjoy the convenience of easy access to the city’s top attractions.

Luxurious Rooms with Premium Amenities
Indulge in comfort with rooms featuring large windows, soundproofing, and a lavish bathroom stocked with complimentary Swiss bath products. Unwind with a Nespresso machine in every room, and some even boast stunning views of Dam Square.

Convenience and Services at Your Fingertips
Start your day with a delicious breakfast served daily and take advantage of room service. Pamper yourself with an in-room massage, or let the attentive concierge assist with arranging activities like bicycle rental or dining reservations. Stay connected with free WiFi throughout the hotel.

Ready to experience the charm of Swissôtel Amsterdam? Book your stay now to create unforgettable memories.

Important information:

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

Please note that if you secure your reservation with a credit card, it will be verified by means of an authorization on the day of arrival. Please note that the hotel has the right to cancel your reservation after 16:00 hours if your credit card turns out to be invalid.

Please note that a safety deposit of EUR 50 per night is required upon arrival, to cover incidentals. This is taken per credit card and will be refunded at check-out.

Please note that babies and children are also included in the maximum number of people staying at this hotel.

Please note that from Monday to Friday breakfast is served between 7:00 and 10:00 and from 7:00 to 10:30 on Saturday and Sunday.

Please note that Swissôtel Amsterdam has a zero tolerance policy regarding all forms of drugs.

Please note that when booking 5 rooms or more, different policies and additional supplements may apple.

Please note that when traveling as a minor to the hotel, a consent form for traveling as a minor or with a minor is required to present upon arrival and can be sent to you by email by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4763 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.61
M
Michael couple ca
7
Good location but overpriced
Pros:

Location great

Cons:

Poor breakfast, overpriced breakfast

2026-05-23 via Nuitee
O
Omar couple ae
1
Its bad hotel
Pros:

Nothing its so bad

Cons:

Every thing at hotel

2026-05-23 via Nuitee
A
AKSOY solo_traveller tr
9
Pros:

Konum en iyisi. Temizlik ve konfor iyiydi.

2026-05-23 via Nuitee
M
melda extended_group be
8
Pros:

We had an overall pleasant stay at Swissôtel Amsterdam. The location is excellent and very convenient for exploring the city, and the rooms were clean and comfortable.

Cons:

However, our experience with the reception staff was disappointing. Most of the receptionists seemed impatient and sometimes even aggressive when we asked questions or needed assistance. A more welcoming and professional attitude would greatly improve the guest experience.

2026-05-23 via Nuitee
Şükrü couple tr
7
Konumu çok iyi
Pros:

Konum ve hijyen

Cons:

130 Euro provizyon ya da depozit kesildi konaklama bittikten sonra iade edileceği söylendi ve ekstra bi harcamam olmadığı halde hala iadem kredi kartıma yapılmadı

2026-05-22 via Nuitee
A
Antonina extended_group ch
5
2026-05-22 via Nuitee
İsmail couple tr
4
İdare eder
Pros:

Sadece konumu iyidi

Cons:

Yatakları kötüydü duş başlıkları kötüydü yastıkları kötüydü

2026-05-22 via Nuitee
M
Melis extended_group tr
8
Pros:

Personel çok tatlıydı. Otelin konumu çok iyi heryere yürüme mesafesinde. Kesinlikle tavsiye ederim

Cons:

Yan oda ile sadece bir kapı ile ayrılmıştı. Ses yalıtımı bazen sorun olabilir

2026-05-22 via Nuitee
O
OneMoreDave couple gb
9
A great stay in a fascinating city
Pros:

The hotel is well located in central Amsterdam being only a 10 minute walk from Centraal station (if you leave station from the correct side!) and with a tram stop immediately outside. We booked a Junior Suite to ensure comfort across our 5-night stay and were put in one on the top floor that was surprisingly quiet considering it overlooked the main street. The room was spacious, well equipped, and comfortable. Staff were always polite and helpful. Breakfasts were good as was the meal we ate in the hotel one night.

Cons:

Of course we would have liked it to be cheaper, but then we had chosen a good room in a central hotel in an expensive city, so the price was fairly inevitable. It's perhaps strange that, as a member of the Accor group loyalty programme, their own "Member Rate" was beaten by booking.com 🤔

2026-05-21 via Nuitee
S
Samuel couple ch
10
Unser Aufenthalt war insgesamt hervorragend – das Zimmer war schön und gemütlich, die Lage perfekt u
Pros:

Beim Thema „Zimmer“ war alles super – das Zimmer war sauber, gemütlich und wir haben uns sehr wohlgefühlt.

Auch die „Lage“ war hervorragend, da viele Orte schnell erreichbar waren und die Umgebung angenehm war.

Das „Frühstück“ hat uns ebenfalls sehr gefallen, mit guter Auswahl und leckerem Essen.

Cons:

Wenn man auf hohem Niveau meckern möchte, könnte man lediglich erwähnen, dass das Silikon an der Badewanne etwas porös war – ansonsten war alles sehr gut.

2026-05-21 via Nuitee
Ковалевская couple ua
9
2026-05-20 via Nuitee
S
Simes solo_traveller uy
9
2026-05-20 via Nuitee
K
Krste solo_traveller mk
10
2026-05-20 via Nuitee
H
Hristakova couple bg
9
2026-05-19 via Nuitee
A
Asiye couple tr
8
2026-05-19 via Nuitee
G
Girish solo_traveller gb
10
2026-05-19 via Nuitee
P
Paul solo_traveller gb
10
Pros:

Amazing location, lovely suite, great staff and facilities

2026-05-19 via Nuitee
K
Karin family_with_children se
9
Bekvämt boende på perfekt läge
Pros:

Trevlig personal i receptionen. Bra frukost. Mysigt rum och plus för att det fanns ett badkar. Läget är perfekt.

2026-05-18 via Nuitee
D
Daniel couple ch
8
2026-05-18 via Nuitee
A
Arianna couple it
9
2026-05-18 via Nuitee