Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Large and comfortable rooms
Cons:
Cleanliness issues
High price for value
Limited breakfast options

Categories

Cleanliness
7.74
There were mentions of lack of cleanliness and comfort issues.
Service
9.21
The staff were fantastic and very helpful throughout the stay.
Location
9.75
The hotel is excellently located near major attractions and easy to access.
Room Quality
8.2
Generally good rooms, but comfort issues with bedding were noted.
Amenities
8.23
Good amenities were mentioned, though there were suggestions for improvement.
Value for Money
7.69
Some reviews expressed that it was expensive for the quality received.
Food and Beverage
7.74
Breakfast mentioned as fair but needing more variety.
Overall Experience
8.61
Overall satisfying experience with notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:13

Property Description

Prime Location on Dam Square
Swissôtel Amsterdam is perfectly situated on Amsterdam’s famous Dam Square, just a short stroll from Centraal Station. Enjoy the convenience of easy access to the city’s top attractions.

Luxurious Rooms with Premium Amenities
Indulge in comfort with rooms featuring large windows, soundproofing, and a lavish bathroom stocked with complimentary Swiss bath products. Unwind with a Nespresso machine in every room, and some even boast stunning views of Dam Square.

Convenience and Services at Your Fingertips
Start your day with a delicious breakfast served daily and take advantage of room service. Pamper yourself with an in-room massage, or let the attentive concierge assist with arranging activities like bicycle rental or dining reservations. Stay connected with free WiFi throughout the hotel.

Ready to experience the charm of Swissôtel Amsterdam? Book your stay now to create unforgettable memories.

Important information:

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

Please note that if you secure your reservation with a credit card, it will be verified by means of an authorization on the day of arrival. Please note that the hotel has the right to cancel your reservation after 16:00 hours if your credit card turns out to be invalid.

Please note that a safety deposit of EUR 50 per night is required upon arrival, to cover incidentals. This is taken per credit card and will be refunded at check-out.

Please note that babies and children are also included in the maximum number of people staying at this hotel.

Please note that from Monday to Friday breakfast is served between 7:00 and 10:00 and from 7:00 to 10:30 on Saturday and Sunday.

Please note that Swissôtel Amsterdam has a zero tolerance policy regarding all forms of drugs.

Please note that when booking 5 rooms or more, different policies and additional supplements may apple.

Please note that when traveling as a minor to the hotel, a consent form for traveling as a minor or with a minor is required to present upon arrival and can be sent to you by email by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4890 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.61
J
Janne solo_traveller fi
10
2026-07-25 via Nuitee
L
Lubomir couple sk
8
Pros:

Location, large room for Amsterdam (Twin Superior), clean, very good room equipment - everything in right place, perfect adjustable bed, soft mattress; large bathroom, one of the receptionists was very nice and hospitable person, also Cyrielle from reservation department helping with booking

Cons:

Missing common area or entrance hall, just reception desk and lifts - 4* hotel should be have; corridor on the floor wasnt clean, unexperienced new staff at reception desk at check-out, 200,-€ deposit

2026-07-24 via Nuitee
A
A solo_traveller gb
8
Great location for exploring...
Pros:

The location is fantastic and the rooms are clean spacious and great value for money.

Cons:

Nothing really. Everything was fine.

2026-07-24 via Nuitee
A
AMEEN solo_traveller sa
10
2026-07-24 via Nuitee
P
Paolo solo_traveller it
9
Pros:

Personale cortese 😀e posto bellissimo

Cons:

Nulla

2026-07-23 via Nuitee
M
mohammed couple iq
8
الفندق حُِلًـًـًـًـً👌ـًـًـًؤًؤًؤً وقريب وسط المركز ىقابل ساحة الدام
Pros:

وسط الدام وكلشي قريب والموضفبن طيبين

Cons:

الفطور فقط

2026-07-22 via Nuitee
C
Christine family_with_children za
8
2026-07-22 via Nuitee
N
NorthStar64248253199 Family
10
3 Nights overlooking De Dam
Pros:

Just wanted to share a quick thanks for Rob and Jamie at the front desk. Rob is the consummate professional you want standing at the front of your hotel. Energetic, knowledgeable and conversational.
Jamie is a rising star in his own right.
Together they surpassed my needs and offered a friendly smile each time my and my family came and went.
Thanks for making Amsterdam so memorable!

2026-07-21 via Tripadvisor
S
sameh family_with_children sa
9
شكرا لكل العاملين تجربه ممتازا
Pros:

جيد جدا

Cons:

جيد

2026-07-21 via Nuitee
H
HUI YU solo_traveller tw
10
2026-07-21 via Nuitee
J
James solo_traveller gb
8
2026-07-20 via Nuitee
A
APOSTOLOS KOUMPALOS solo_traveller gr
10
Pros:

Η ΚΕΝΤΡΙΚΗ ΤΟΠΟΘΕΣΙΑ , ΤΟ ΩΡΑΙΟ ΔΩΜΑΤΙΟ ΚΑΙ ΤΟ ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ.

Cons:

Τίποτε

2026-07-20 via Nuitee
K
kahweic2015 Business Shanghai
2
Thief in the hotel
Pros:

Horrible experience from such reputable 4 stars hotel from Accor. I stay in the hotel, the safe was not working and things was stolen from the room. The hotel did not have any investigation even after 2 days and can’t even provide information if anyone enter the room because the room was not even cleaned. Please take care of you valuable during your stay.

2026-07-19 via Tripadvisor
C
Cyprian solo_traveller za
8
2026-07-19 via Nuitee
A
Abdulla couple ae
10
Best location, room size for couples and families
Pros:

Center of the center of the Amsterdam, beat location ever, everything is 10min maximum walk from all directions.

2026-07-18 via Nuitee
E
Emily solo_traveller us
10
This place was amazing! Will stay here every time!
2026-07-18 via Nuitee
N
Nawaf couple sa
10
شكراً سويس هوتيل
Pros:

كل الشكر للموظفين
MARK
JORB
LOVISA
كانو رائعين ويقدمون خدمة ممتازة

Cons:

السعر مرتفع قليلاً ، يبدو لأننا في موسم

2026-07-18 via Nuitee
G
Gennie May solo_traveller us
10
2026-07-18 via Nuitee
Y
yesim solo_traveller gb
8
Pros:

Great location staff was very helpful especially iris who upgraded our stay.

2026-07-17 via Nuitee
S
Stephen family_with_children gb
9
2026-07-17 via Nuitee