QT Wellington

Hotels
•
QT
8.2 (1826 reviews)
90 Cable Street , Wellington , nz
+6448028900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited service during busy times
Value perception issues

Categories

Cleanliness
7.94
Most reviews mentioned cleanliness positively, though there were some comments about the need for updates.
Service
8.61
Generally positive feedback on the staff but mentioned limitations during busy times.
Location
8.95
Repeatedly praised for its great central location and proximity to attractions.
Room Quality
7.9
Rooms were described as lovely, but mixed reviews on armchair availability.
Amenities
8.24
Amenities were generally well-received, though some mentioned limitations.
Value for Money
7.69
Some reviews indicated issues with value, especially concerning holiday surcharges.
Food and Beverage
7.94
Food quality received mixed feedback, but generally was well-enjoyed.
Overall Experience
8.31
Most guests had a fantastic stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:05

Property Description

Luxurious Art and Technology
QT Wellington offers a unique blend of luxurious art and technology, providing guests with an indulgent experience surrounded by an eclectic collection of New Zealand art. The rooms are thoughtfully designed with abstract lines and playful patterns, offering modern amenities such as satellite TV and private bathrooms. Some rooms even offer stunning harbour views.

Dining Experience
Indulge in a culinary journey at QT Wellington with options like Hippopotamus Restaurant serving daily breakfast, the Cocktail Bar and Restaurant open for dinner on select days, and Hot Sauce offering Asian-inspired cuisine and cocktails. Don't miss the high tea served on weekend afternoons, a perfect treat for guests.

Art and Leisure Facilities
Immerse yourself in art at every corner of the hotel, featuring one of New Zealand's largest private art collections and Gallery 4 Rooms showcasing bespoke works by local artists. Unwind at the leisure facilities including a spa pool and sauna, or explore the nearby attractions just a short walk away. Book now to experience the artful luxury of QT Wellington.

Important information:

* Please note that there is a 2% charge when you pay with a credit card.

* For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

* If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.2
Based on 1826 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.95
Room Quality: 7.9
Amenities: 8.24
Value for Money: 7.69
Food and Beverage: 7.94
Overall Experience: 8.31
M
Mary • family_with_children • nz
10
Beautiful clean ammenities friendly staff all round
Pros:

Breakfast was a delight, it’s a shame we don’t get the Full breakfast from at least 630am on Saturday. It would be lovely to have a continental breakfast since 40 of us need to depart to start our day at 730am. Otherwise everything else is perfect.

Cons:

Saturday Continental breakfast to commence at 630am please. This is an annual event we attend with at least 40 of us staying here at the same time. We book a private restaurant for Friday dinner at the Restaurant across the path. And we depart the QT the following Monday.

2026-07-09 • via Nuitee
M
Matthew • couple • nz
7
Over all very good, very good location.
Pros:

Check in and location were good, overall room was tidy.

Cons:

We struggled with all the Mirrors in the room.

2026-07-07 • via Nuitee
S
Sara-Anne • couple • nz
9
It’s a beautiful property in a great location
Pros:

Close to the venue where the event was

Cons:

The AC wasn’t as intuitive as you’d expect and in the middle of the night the temp of the room was way too hot.

2026-07-05 • via Nuitee
D
Dianne • solo_traveller • nz
10
Awesome.e
Pros:

Everything you can expect for the price

Cons:

No access to drink water I don't like tap water

2026-07-04 • via Nuitee
M
Marian • solo_traveller • nz
9
2026-07-01 • via Nuitee
B
Blair Crosbie • solo_traveller • nz
8
Great place to stay
Pros:

Valet parking is very good and convenient. Staff were great.

Cons:

Nothing.

2026-07-01 • via Nuitee
C
Curious20476851138 • Business • Hamilton, Waikato Region, North Island
6
Overpriced for what it is tired outdated crap coffee...... The non Indian staff were amazing...... Indian staff had zero clue ..
Pros:

Ok hotel, clean well presented but........ Rooms were clean and beds comfortable. Coffee in room was garbage.... I had upgraded to a one bedroom apartment as there for 3 nights probably not worth it said barista coffee in room.... Pod machine with cheap coffee pods. Plus milk was the stupid tiny capsules..... Revolting...... Breakfast was ok over priced for what it was, and guess what coffee machine in restaurant only could make a long black or black coffee...... Certainly wouldn't stay again.....

2026-06-28 • via Tripadvisor
R
Rachelle • solo_traveller • nz
10
2026-06-26 • via Nuitee
A
Aliesha • couple • nz
7
Good location & nice public areas. Average condition rooms
Pros:

Good location and nice cafe on site. Staff are lovely.

Cons:

My room was a bit rundown / shabby which is really disappointing. They really need to paint the skirting boards and deep clean mould in corners of the shower. Overpriced tbh.

2026-06-25 • via Nuitee
S
Stephen • couple • nz
7
2026-06-24 • via Nuitee
S
Suzy • extended_group • nz
8
2026-06-23 • via Nuitee
M
misspiggy65 • Business • Strasbourg, Bas-Rhin, Grand Est
6
Looks good - smells good - lacks some basics - slippery sloping carpet from bathroom made it dangerous
Pros:

Hotel looks nice. bar area great. Rooms, I had Superior King disappointing..why?
No workdesk..however one was supplied.
No full length mirror.
Difficult to find light switches in dark.
Dangerous carpeted sloping floor from bathroom to room. I had two falls while staying there. So slippery, and no warning.
Food ordered was quite good and wine lovely. Bathroom toiletries smell fabulous. But the floor scared me. Location good. but many other hotels in Wellington do better.

2026-06-22 • via Tripadvisor
C
Clayton • couple • au
8
2026-06-22 • via Nuitee
J
Jill • couple • nz
10
Pros:

Our room was comfortable and warm and great view over the harbour

Cons:

Restaurant for Dinner, was a bit slow for service, but staff were great

2026-06-22 • via Nuitee
M
Massey • solo_traveller • nz
8
As I would expect - very good all round
2026-06-21 • via Nuitee
T
Tash • couple • nz
6
Not as
Pros:

Location was perfect. Staff were friendly and helpful.

Cons:

Cracks in basin in bathroom. No cutlery. No secured elevators. Luggage rack tiny. No desk. Dirty exterior windows. Room service not available at 10.30pm at night. Room not serviced until mid afternoon. Fridge froze my water bottles. Bottom of fridge wet. Air con very noisy.

2026-06-20 • via Nuitee
G
Gee • couple • nz
9
2026-06-17 • via Nuitee
G
Gee • couple • nz
10
2026-06-17 • via Nuitee
T
Tudehope • couple • nz
5
The stay was affected by communication issues, limited support, and room condition concerns.
Pros:

It was close to the Ferry terminal and reception was open late.

Cons:

Unfortunately, my experience was disappointing from both a customer service and accommodation perspective. Upon arrival, I was left to carry four bags and my dog to the room without any assistance being offered. I was also charged an additional $200 fee for a dog-friendly room, but this was only disclosed on the day of booking when it was too late to cancel. I had contacted the property a month earlier to inquire about any extra charges and never received a response.

The room itself was also below expectations. The bathroom ceiling showed clear signs of water damage, including bubbling and peeling paint, as well as dark staining that appeared consistent with mould or mildew growth. There was also a poorly finished ceiling access panel and visible maintenance issues that made the room feel neglected and not up to the standard I expected.

While I have no issue paying additional fees when they are clearly communicated, the lack of communication, poor customer service, and condition of the room made for a disappointing stay.

2026-06-16 • via Nuitee
G
garyaucknz • Business • Auckland, North Island
6
2 nights, Deluxe King room.
Pros:

The good

• Easy walk to the convention centre.

The not so good

• The entire hotel is oddly under-lit. I understand they’re going for a moody aesthetic, but it crosses the line from atmospheric into genuinely uncomfortable.
• The bed is well past its use-by date — it sinks the moment you lie down.
• No master light switch. You’ll be hunting down seven individual switches before you can go to sleep.
• No proper work desk — just a small circular coffee table with two chairs.
• I was assigned an accessible room without requesting one, and wasn’t informed of this at check-in.
• If breakfast is included, don’t expect much of a buffet — a few fruits, breads, and pastries, with an otherwise à la carte menu. Barista coffee is an additional $6.
• The room feels dated throughout.

Overall

QT Wellington is a small boutique hotel that tries hard to stand apart — and it does, just not always in the right ways. It suits a niche traveller after something different, but if you’re looking for a traditional luxury hotel with all the expected comforts, this isn’t it.

2026-06-12 • via Tripadvisor