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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Art and Technology
QT Wellington offers a unique blend of luxurious art and technology, providing guests with an indulgent experience surrounded by an eclectic collection of New Zealand art. The rooms are thoughtfully designed with abstract lines and playful patterns, offering modern amenities such as satellite TV and private bathrooms. Some rooms even offer stunning harbour views.
Dining Experience
Indulge in a culinary journey at QT Wellington with options like Hippopotamus Restaurant serving daily breakfast, the Cocktail Bar and Restaurant open for dinner on select days, and Hot Sauce offering Asian-inspired cuisine and cocktails. Don't miss the high tea served on weekend afternoons, a perfect treat for guests.
Art and Leisure Facilities
Immerse yourself in art at every corner of the hotel, featuring one of New Zealand's largest private art collections and Gallery 4 Rooms showcasing bespoke works by local artists. Unwind at the leisure facilities including a spa pool and sauna, or explore the nearby attractions just a short walk away. Book now to experience the artful luxury of QT Wellington.
* Please note that there is a 2% charge when you pay with a credit card.
* For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.
* If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for NZD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.
Location
Guest Reviews
Location was perfect. Staff were friendly and helpful.
Cracks in basin in bathroom. No cutlery. No secured elevators. Luggage rack tiny. No desk. Dirty exterior windows. Room service not available at 10.30pm at night. Room not serviced until mid afternoon. Fridge froze my water bottles. Bottom of fridge wet. Air con very noisy.
It was close to the Ferry terminal and reception was open late.
Unfortunately, my experience was disappointing from both a customer service and accommodation perspective. Upon arrival, I was left to carry four bags and my dog to the room without any assistance being offered. I was also charged an additional $200 fee for a dog-friendly room, but this was only disclosed on the day of booking when it was too late to cancel. I had contacted the property a month earlier to inquire about any extra charges and never received a response.
The room itself was also below expectations. The bathroom ceiling showed clear signs of water damage, including bubbling and peeling paint, as well as dark staining that appeared consistent with mould or mildew growth. There was also a poorly finished ceiling access panel and visible maintenance issues that made the room feel neglected and not up to the standard I expected.
While I have no issue paying additional fees when they are clearly communicated, the lack of communication, poor customer service, and condition of the room made for a disappointing stay.
The good
• Easy walk to the convention centre.
The not so good
• The entire hotel is oddly under-lit. I understand they’re going for a moody aesthetic, but it crosses the line from atmospheric into genuinely uncomfortable.
• The bed is well past its use-by date — it sinks the moment you lie down.
• No master light switch. You’ll be hunting down seven individual switches before you can go to sleep.
• No proper work desk — just a small circular coffee table with two chairs.
• I was assigned an accessible room without requesting one, and wasn’t informed of this at check-in.
• If breakfast is included, don’t expect much of a buffet — a few fruits, breads, and pastries, with an otherwise à la carte menu. Barista coffee is an additional $6.
• The room feels dated throughout.
Overall
QT Wellington is a small boutique hotel that tries hard to stand apart — and it does, just not always in the right ways. It suits a niche traveller after something different, but if you’re looking for a traditional luxury hotel with all the expected comforts, this isn’t it.
Location
Bit run down. Overcharged for bar items consumed. Bit disorganised at the front desk.
The artwork
The noise outside at 2am on the streets (not the hotels fault)
I loved the ambience in the foyer, the artworks are impressive. The location fantastic, close to the city and harbour.
The room was pokey and old. Could hardly get into the shower. There was a leak in the bathroom and carpet all wet. Towel rail and basin tap were coming off. We were really looking forward to staying here but it was unfortunately the room was a little underwhelming. No movie channels.
Great location and the hotel was beautiful, beds were super comfy.
The breakfast. I ordered the smashed avocado on toast, but it appeared to be made with pre-processed avocado rather than freshly smashed avocado. For a high end venue, and considering the breakfast prices were above average, this was a little underwhelming.
That said, my husband's bacon and egg bun was absolutely delicious, and I definitely ended up with food envy!
Location
Overpriced and said dog friendly tat but then got charged $122 without notice
The room service food genuinely embarrassed me in front of my friend.
We were upgraded to the 4th floor over looking the harbour which was lovely.
Excellent location, spacious room and very comfortable bed
All the mirrors in the bathroom, quite dark & tired
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