voco Southampton by IHG

Hotels
•
Voco
8.3 (3648 reviews)
Herbert Walker Avenue , Southampton , GB
+44 23 8017 9600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location for cruise/ferry terminals
Friendly, helpful and obliging staff
Comfortable beds and rooms with good views
Consistently good breakfast and restaurant meals
Convenient, walkable area with nearby dining/shopping
Useful parking availability for some guests
Cons:
Breakfast and bar prices frequently described as expensive
Recurring elevator problems/only one lift in service causing long waits
Occasional cleanliness issues (dust, hairs, missing towels)
Small bathrooms or shower/door issues in some rooms
Occasional language/communication issues at reception and limited breakfast variety for some guests

Categories

Cleanliness
7.6
Many reviews note clean rooms and public areas, but several guests reported dust/hairs, a room with no towels on arrival, and comments that bathrooms could be cleaner or are small — mixed but slightly below the overall sentiment.
Service
9.1
Numerous mentions of friendly, helpful and obliging staff who assisted guests (including when ill). One note of a language barrier at reception, but overall staff performance is a clear strength.
Location
9.4
Consistently praised as ideal for cruise travellers: very close to the cruise/ferry terminals, walkable to dining and shops, and repeatedly described as an excellent location.
Room Quality
8.1
Rooms are often described as comfortable with good beds and some with great views; however complaints include small bathrooms, a shabby feel in places, and occasional dust or housekeeping misses.
Amenities
7.5
Restaurant, bar and parking are noted positively, but the recurring problem with only one working lift (long waits, especially at checkout) and some complaints about bar prices drag this down.
Value for Money
7.2
Food and service quality are praised, but multiple guests call out the breakfast as extortionately priced, excessive service charges on bills, and pricey cocktails — lowering perceived value.
Food and Beverage
8.6
Many guests praise breakfast and restaurant meals as very good or excellent; a few mention limited breakfast variety or the cost of drinks, but overall F&B is a strong point.
Overall Experience
8.9
Overall sentiment is positive: many guests would stay again and highlight comfort, helpful staff and perfect cruise proximity. Issues (lift, some cleanliness and value complaints) are present but do not dominate the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Panoramic Views of Southampton Waterfront
Holiday Inn Southampton is perfectly situated near the West Quay shopping centre and cruise terminals, providing breathtaking views of Southampton Waterfront from the property.

Modern Amenities and Dining
The hotel boasts clean and modern bedrooms equipped with 32-inch flat-screen HDTVs, free WiFi, and air conditioning. Guests can enjoy modern international cuisine at the Open Lobby and take advantage of 24-hour room service. Additionally, children under 12 stay and eat for free at the hotel.

Convenient Location with On-Site Parking
Conveniently located near the M3 and M27 motorways, Holiday Inn Southampton offers on-site car parking for guests, making travel easy and stress-free.

Experience comfort, convenience, and stunning views at Holiday Inn Southampton. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Location

Guest Reviews

8.3
Based on 3648 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.4
Room Quality: 8.1
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 8.9
M
Michel • couple • fr
10
Séjour d'une nuit correspondant à nos besoins
Pros:

Très satisfait de la chambre, du repas et du petit déjeuner.

Cons:

Problème de langue entre le personnel de l'accueil et nous même

2026-10-30 • via Nuitee
P
Pamela • couple • gb
9
2026-10-30 • via Nuitee
C
Christine • couple • gb
7
Sadly we wont stay again due to the cost
Pros:

Breakfast was excellent
staff were helpful
Very nice room with a view

Cons:

BreaKfast very expensive
excesive service charge added to evening meal bill
Only 1 working lift again Have stayed many times, only once has both lifts been in service

2026-10-30 • via Nuitee
E
Emma • family_with_children • gb
10
2026-10-29 • via Nuitee
C
claudette • extended_group • gb
10
Absolutely comfortable staff pleasant and helpful.
Pros:

N/A

2026-10-28 • via Nuitee
H
Halyna • couple • gb
10
2026-10-27 • via Nuitee
S
stephen • solo_traveller • au
9
Excellent good value lodgings
Pros:

Clean smart

2026-10-27 • via Nuitee
J
JENNY • family_with_children • gb
10
Perfect overnight stay for the start of our Cruise.
Pros:

Our room was excellent, we had dinner and breakfast there both of which were very good. Food was lovely, staff helpful and friendly. Location perfect as close to Southampton Cruise terminal.

Cons:

There was nothing to dislike.

2026-10-26 • via Nuitee
I
ian • solo_traveller • gb
9
Great hotel especially for cruise ships
Pros:

Location , style, food, drink , staff.

Cons:

Nil

2026-10-25 • via Nuitee
C
Clapham • couple • gb
9
2026-10-25 • via Nuitee
C
Christopher • couple • gb
10
2026-10-24 • via Nuitee
A
Adam • couple • gb
10
2026-10-23 • via Nuitee
S
Stuart • family_with_children • gb
10
Pros:

Loved it

2026-10-23 • via Nuitee
P
P • family_with_children • gb
10
Great Experience
Pros:

The staff were welcoming and friendly. The room was clean and very comfortable. Also, I enjoyed the meal in the restaurant.

Cons:

NA

2026-10-22 • via Nuitee
W
william • couple • gb
8
Ok
Pros:

Close to everything

Cons:

Lifts were terrible. Long wait had to end up taking stairs

2026-10-22 • via Nuitee
C
Chellie • couple • gb
10
2026-10-21 • via Nuitee
N
Nicola • family_with_children • gb
9
Pros:

Absolutely fantastic- will definitely be booking again for our cruise next year.
Check in at reception staff very friendly.
Breakfast was very good.

Cons:

Bar prices for cocktails expensive

2026-10-21 • via Nuitee
L
Lisa • solo_traveller • gb
10
2026-10-21 • via Nuitee
M
Mark • couple • gb
10
Will be staying here again
Pros:

everything

Cons:

nothing

2026-10-20 • via Nuitee
C
Catriona • couple • gb
9
You can always rely on a great hotel and exceptional service with Voco
Pros:

Brilliant hotel in an ideal location

Cons:

You can always rely on a great experience with Voco

2026-10-19 • via Nuitee