voco Southampton by IHG

Hotels
•
Voco
8.5 (3576 reviews)
Herbert Walker Avenue , Southampton , gb

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and smart bedroom
Friendly and helpful staff
Cons:
Some discomfort with room features
High parking fees

Categories

Cleanliness
8.5
Overall cleanliness praised by multiple reviews.
Service
9
Staff described as friendly, helpful, and attentive.
Location
9
Centrally located and convenient for shopping and cruise terminal.
Room Quality
8
Rooms generally praised, though some concerns about comfort.
Amenities
8.5
Good amenities provided, though some operational issues noted.
Value for Money
8.5
Considered good value for the quality of the hotel.
Food and Beverage
8
Food options noted as good, but some price complaints.
Overall Experience
8.5
Overall positive experiences with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:51

Property Description

Panoramic Views of Southampton Waterfront
Holiday Inn Southampton is perfectly situated near the West Quay shopping centre and cruise terminals, providing breathtaking views of Southampton Waterfront from the property.

Modern Amenities and Dining
The hotel boasts clean and modern bedrooms equipped with 32-inch flat-screen HDTVs, free WiFi, and air conditioning. Guests can enjoy modern international cuisine at the Open Lobby and take advantage of 24-hour room service. Additionally, children under 12 stay and eat for free at the hotel.

Convenient Location with On-Site Parking
Conveniently located near the M3 and M27 motorways, Holiday Inn Southampton offers on-site car parking for guests, making travel easy and stress-free.

Experience comfort, convenience, and stunning views at Holiday Inn Southampton. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.5
Based on 3576 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
J
James • couple • us
8
2026-06-13 • via Nuitee
F
Frank Egil • couple • no
10
2026-06-13 • via Nuitee
R
RAVENA • couple • ca
8
Satisfactory
Pros:

I did not have the breakfast. It was too expensive.
Location was excellent

Cons:

Elevators are very small and a disaster could not get elevator to bring our suitcase done. My Husband had to take it down the stairs.
This is not normal for a hotel so close to the cruise port and elevator is so inefficient, not to say that the hotel is cheap. It’s very expensive so they should have better service with the elevators.

2026-06-12 • via Nuitee
R
Richard • solo_traveller • ie
9
2026-06-11 • via Nuitee
M
Michael • solo_traveller • ie
6
Good BUT double check your bills.
Pros:

Nice bar and excellent restaurant.

Cons:

Reception staff kept getting my bills wrong.

2026-06-11 • via Nuitee
R
ROBERT • family_with_children • gb
9
Most definitely consider coming again.
Pros:

Excellent breakfast. Shame I’m on a diet!
Location is excellent for walking into town.
Dinner at hotel was excellent and not at all like corporate dining

Cons:

Waited nearly 15 minutes to be served st the Bar after dinner. Only one person serving snd big crowd needing served.

2026-06-11 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-10 • via Nuitee
J
Joeg • couple • ch
8
Okay
2026-06-10 • via Nuitee
A
Amorett • couple • gb
4
Lovely hotel but will never return
Pros:

Hotel was clean, didn’t spend much time in the room but I found the sheets felt quite plasticky which was pretty unpleasant.

Cons:

Despite receiving plenty of messages before checking in none of the messages mentioned a marathon that would be taking place the day we were due to check out. If we didn’t leave the hotel before 8am we would be stuck not able to leave until lunch time which meant despite having quite a late evening, we had no choice but to check out early as we couldn’t risk getting stuck. The irony of this I’m almost certain check out isn’t until 11am so I guess had we stayed, we would’ve been expected to vacate our rooms and just sit in the lobby? Again are we acting as if a simple email detailing this inconvenience couldn’t be sent amongst all the other rubbish emails they sent….?

In reality the hotel knew had they have notified visitors or this, we would have likely opted to stay somewhere else but give us that option! Because that’s what I would have chosen!

They have ev charging on site yet had a car connected the whole time (not charging) and the only available charger wouldn’t work. On the surface the hotel looks great but in reality there are many flaws.

Poor communication and pretty dismissive staff who clearly couldn’t understand our frustrations. I don’t imagine I’ll return.

2026-06-10 • via Nuitee
L
Lorraine • extended_group • us
9
Excellent overall experience
Pros:

Location: Great location close to the city center, shopping, restaurants and the cruise terminal

Facility : The overall hotel including the common areas and rooms were impeccably clean and modern

Staff: Staff were friendly and helpful. Very accommodating and assisted us without hesitation for an earlier check-in

Cons:

The elevators are small
The bathroom is a bit small but not a major concern

2026-06-09 • via Nuitee
S
Seun • couple • gb
8
2026-06-09 • via Nuitee
E
Erin • couple • us
9
Excellent and highly recommended hotel in a perfect location.
Pros:

The staff were all helpful and friendly. The facility was located close to everything and very walkable.

Cons:

Only that the bed sheet needed changing. They were stained but when we called the front desk the stained sheet was changed right away.

2026-06-09 • via Nuitee
M
Margaret • solo_traveller • gb
8
Handy for what we needed
Pros:

Convenient location reasonable prices and I use it frequently when in Southampton.

Cons:

Do not like the new restaurant menus and the increase in prices

2026-06-08 • via Nuitee
L
Laura • couple • gb
8
Great location, lovely reception and breakfast area but lift situation is ridiculous
Pros:

Location to cruise terminal
Lovely reception area
Great breakfast

Cons:

The lifts.
Tiny and only 2 of them and on the morning of checkout with so many cruise passengers and luggage it was impossible to get a lift.

2026-06-08 • via Nuitee
S
Steven • couple • gb
10
Fabulous!
Pros:

Excellent location for the cruise terminal. Spotlessly clean with lovely refurbished bedrooms and communal areas. Would definitely recommend.

Cons:

Everything was excellent.

2026-06-08 • via Nuitee
M
Mark • couple • gb
5
Nice but expensive
Pros:

Was nice

Cons:

A bit pricy

2026-06-08 • via Nuitee
C
Carol • solo_traveller • gb
10
Would recommend
Pros:

Staff were very helpful and pleasant, place was spotless, location was perfect would definitely use again.

2026-06-08 • via Nuitee
J
Jacqueline Coles • couple • nz
8
Would happily stay there again
2026-06-07 • via Nuitee
G
GOLD • couple • il
9
טובה אבל לא מושלמת
Pros:

חדר גדול מיטה מפרגנת

Cons:

ארוחת בוקר ממש עלובה ללא ירקות ולעיתים גם ללא גבינה,חדר נשירותים קטן

2026-06-07 • via Nuitee
L
Lorraine • couple • au
8
Pros:

Our room was available at 10am when we arrived after a long flight from Australia plus bus ride from Heathrow. Very impressed with fitness centre. good location for joining a cruise a couple of days later.

Cons:

Shower over bath.

2026-06-07 • via Nuitee