Holiday Inn Swindon by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2851 reviews)
Marlborough Road , Swindon , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool and gym
Good value for families
Cons:
Cleanliness issues
Service inconsistencies
Dated decor

Categories

Cleanliness
6.65
The hotel was reported as 'dated and not very clean' and had issues with 'broken equipment'.
Service
8.65
Staff were generally described as 'friendly' and 'helpful', despite some service issues.
Location
8.65
Convenient location close to the motorway and hospital.
Room Quality
7.65
Rooms were deemed 'comfortable' but had issues like noise and lacking amenities.
Amenities
7.65
Facilities such as the swimming pool and gym were praised, though the spa was closed without prior notice.
Value for Money
8.65
Generally considered good for budget family stays despite some complaints.
Food and Beverage
7.65
Breakfast was good, but the restaurant received negative comments.
Overall Experience
7.65
Mixed reviews suggest an overall experience below expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:46

Property Description

Modern Hotel with Leisure Centre and International Restaurant

Comfortable Rooms and Amenities
The bright and airy bedrooms at Holiday Inn Swindon offer tea/coffee facilities, private shower rooms, air conditioning, and flat-screen TVs.

Dining and Entertainment Options
Guests can indulge in freshly cooked meals at the contemporary restaurant, relax in the stylish bar with a large-screen TV, and enjoy hearty breakfasts daily.

Spirit Health Club and Relaxation
The fully equipped Spirit Health Club includes a fitness centre, indoor swimming pool, sauna, spa bath, and a beauty salon for treatments.

Experience convenience and relaxation at Holiday Inn Swindon - book now for a memorable stay!

Important information:

Please note that for guests who wish to bring dogs to the property there will be an additional charge of GBP 40.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 2851 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 7.65
T
Teresa solo_traveller gb
7
Satisfactory stay
Pros:

Staff friendliness and professionalism fantastic. Request real milk further in room and received it. When saw no lift when I was looking further it a staff member came to my aid and carried bag up.
Fur room being dated it made up for it with beautiful walk in shower which was lovely,
Good parking and no issues using the parking check in console on desk.
Very close to hospital which I needed as had appointments over two days and lived out of town.

Cons:

Hadn’t realised there wasn’t a list and had a disability. Disabled parks but no customer lift which I thought odd. Staff member helped carry bag up.
Dated and a bit rough in rooms with decorating and decor.

2026-08-08 via Nuitee
J
Julie family_with_children gb
3
Some areas were okay but the service in the restaurant was extremely poor .
Pros:

The location was good for us

Cons:

There were some rude staff. The food was low quality and the pool was too acid that it burnt our sons skin badly and despite them knowing about this they didn’t advice to get out of the pool

2026-08-08 via Nuitee
K
Kelly family_with_children gb
8
Pros:

A lovely hotel, dog friendly and great for families.
Swimming pool was accessible, great breakfast.
Staff were helpful.

2026-08-08 via Nuitee
L
Leonardo solo_traveller gb
7
2026-08-08 via Nuitee
J
Jacek Teresinski family_with_children ie
7
It's a ok place for a overnight stay. Nothing else.
Pros:

I can not praise the staff enough. Everyone was externally nice and helpful with a true smile on their face! Extremely happy with the staff! Food was also very nice. Location is very convenient close to the motorway and close to all the tourist attractions.

Cons:

The hotel may look nice and modern on the pictures however reality is a bit different. The hotel looks like it is about 40 years old and it was neglected for many years and recently renovated but only the bare minimum to get it back on track. Windows everywhere have big gaps - can't imagine to stay there in winter.. they are also single glazed and dirty. All doors, walls and structural posters are very worn. New beds and carpets are in alright but you don't really feel comfortable. The swimming pool area is quite nice however very dirty... Pool, changings, showers, sauna... They are manky.. dirt in all corners - not "daily build up" but weeks neglect.. I have paid around £110 for a bed only but I would rate it for not more as 70-80 tops..

2026-08-07 via Nuitee
K
Ken solo_traveller gb
2
The worst hotel ever, overpriced horrendously for what it is a 1* poop hole
Pros:

Nothing! It was one of the worst hotels I have stayed in for over 40yrs

Cons:

Over priced, noisy. Poor standard, compared to the oldest Travel Lodge, I will never stay here again!

2026-08-07 via Nuitee
H
Hans couple gb
9
2026-08-06 via Nuitee
P
Pat solo_traveller gb
8
Decent sleep
Pros:

Quiet setting
Staff were very helpful and smiley

Cons:

No lift!..( medical issues) though the staff did offer to carry my case for me, which was lovely.

2026-08-06 via Nuitee
J
Jeffrey couple gb
8
2026-08-05 via Nuitee
M
Max320 solo_traveller gb
8
Great for a work stay
Pros:

Nice spacious and comfy room
Lots of parking - just make sure to register the car at reception
Theres a pool and breakfast but I did not use this
Easy road access

Cons:

Nil, overall it fit my purposes perfectly

2026-08-05 via Nuitee
A
Andrea solo_traveller gb
8
2026-08-05 via Nuitee
M
MC1954 solo_traveller gb
7
Pros:

Very friendly and helpful staff. Clean hotel. Easy access.

Cons:

The hotel needs a bit of a spruce up, showing its age. Even though we had booked a room for three adults the facilities in the room were only for two, we had to request more towels, extra cup and glass and extra teabags and milk, only 2 teabags and 4 milk in the room.

2026-08-05 via Nuitee
S
Sarah family_with_children gb
10
Excellent
Pros:

We had the evening meal and breakfast included in our stay - it was fantastic value for money and it definitely exceeded our expectations. Very friendly staff too which is a bonus.

Cons:

N/A

2026-08-04 via Nuitee
M
Miriam couple gb
10
2026-08-04 via Nuitee
L
Linda solo_traveller gb
6
Cons:

Food in restaurant has gone down hill and not the variety and quality of food at breakfast that l had experienced with previous visits. Also the steak dinner was terrible

2026-08-04 via Nuitee
J
Janine family_with_children de
6
Für eine Nacht ok, nicht länger
Pros:

Das Personal am Frühstücksbuffet war nett und hilfsbereit, das Frühstück war gut. Die Zimmer waren sauber.

Cons:

Das Gebäude ist von außen schon sehr alt und von innen ebenfalls. Die Farbe der Möbel war vielleicht in den 70ern beliebt. Die Wände hatten Risse. Die Gardinen waren grau. Das Hotel müsste komplett renoviert werden. Der Poolbereich ist ebenfalls sehr alt und renovierungsbedürftig.

2026-08-04 via Nuitee
A
Amber couple gb
10
Pros:

Super convenient location, easy check in & out - friendly staff :)

2026-08-03 via Nuitee
A
Ainhoa extended_group es
10
Hotel con encanto
Pros:

Los servicios(piscina, gym, parking, desayuno)

Cons:

La cama triple era un sofá cama y no era nada cómodo

2026-08-03 via Nuitee
D
David family_with_children gb
10
Great short stay, good facilities, great location.
Pros:

Great staff

Cons:

Nothing

2026-08-02 via Nuitee
J
Jessica couple gb
7
2026-08-02 via Nuitee