Days Inn & Suites by Wyndham Duluth by the Mall

Hotels
•
Days Inn
7.9 (654 reviews)
909 Cottonwood Avenue , Duluth , US
+1 218-727-3110

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent/good breakfast
Comfortable beds
Convenient location near mall and restaurants
Renovated/nice rooms (some guests)
Hot tub worked well
Friendly/helpful staff
Affordable for some stays
Cons:
Dirt/food remnants on carpet and hallways needing vacuuming
No elevator / accessibility issues and poor room placement for some guests
Pool out of order for some stays
Room key failures and slow/inexperienced front-desk at times
Small or shabby rooms reported by some guests
Fitness center lacked cleaning supplies

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms, but multiple reviews noted dirt/food remnants on carpet, hallways needing vacuuming and inconsistent housekeeping.
Service
8.9
Generally friendly and helpful staff and an especially helpful assistant manager, though some guests experienced slow or inexperienced front-desk service and repeated key failures.
Location
8.6
Convenient location by the mall and restaurants with easy access to local amenities; a few guests found it tricky to locate or noted poor room placement for seniors/disabilities.
Room Quality
7.2
Varied room quality: some renovated, comfortable rooms and king beds praised; other reports of small or shabby rooms and problematic room placement (steep stairs).
Amenities
7
Mixed amenities: hot tub praised and fitness equipment available, but pool out of order for some and fitness area lacked cleaning supplies; key-access issues affected facilities access.
Value for Money
7.6
Opinions split — several guests found the rate affordable for their stay, while at least one guest felt the room was overpriced for its size.
Food and Beverage
9.5
Breakfast repeatedly described as excellent/good across multiple reviews, a consistent positive across stays.
Overall Experience
7.6
Generally positive stays for many guests (clean rooms, comfortable beds, good breakfast), tempered by recurring issues (cleanliness lapses, accessibility problems, occasional service hiccups).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Welcome to Days Inn Duluth/By Miller Hill Mall!

Convenient Location: Situated just 11 km from Spirit Mountain, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Relax in our air-conditioned rooms, each equipped with a TV and some with a cozy seating area. Unwind in your private bathroom after a day of exploring.

Business-Friendly: Take advantage of our business center for any work needs during your stay.

Book your stay now and experience the perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. The credit card will be pre-authorized for the total amount of the booking. Should the card decline, the booking will be canceled.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Location

Guest Reviews

7.9
Based on 654 reviews
Cleanliness: 6.8
Service: 8.9
Location: 8.6
Room Quality: 7.2
Amenities: 7
Value for Money: 7.6
Food and Beverage: 9.5
Overall Experience: 7.6
B
Benson • couple • us
8
Nicest and comfortable room, kingsize bed and a couch and chairs also TV !
Pros:

Breakfast was excellent! Location was ok , across from miller mall ! Not out first choose
we wanted to be closer to Lake Supioriour ! Very nice motel ! Very clean and we loved the room!

Cons:

There was nothing we didn’t like !

2026-10-30 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-10-26 • via Nuitee
S
Scott • family_with_children • us
3
Piss poor.
Cons:

I requested a handicap accessible room, but no one apparently had seen my request before I checked in. I ended up with a room on the second floor with no elevator. That is the exact opposite of being handicap accessible. I was lucky to be able to get up to my room, and I would have been unable to shower but for the fact I brought my own shower chair. I will not stay there again.

2026-10-26 • via Nuitee
D
Dorothy • solo_traveller • us
7
It was OK, but I thought overpriced for a very small room.
Pros:

Staff was friendly and breakfast was good. There was decent fitness equipment.

Cons:

My room key didn't work 4 or 5 times for my room, the fitness center, and the pool. I got a new one and it still didn't often work. The staff said something about the door on my room. I didn't understand the reason. The fitness center didn't have any cleaning wipes or solution.

It was a tricky location to find--especially since Duluth had fog at night!!

2026-10-26 • via Nuitee
E
Eliseo • solo_traveller • us
10
The assistant manager was a so helpful and kind with the room, great attitude, kind, and very helpful!
Pros:

I enjoyed how affordable the room was for 2 nights. It was right by the mall and lots of restaurants nearby too!

2026-10-26 • via Nuitee
J
James • solo_traveller • us
7
enjoyede my stay
Pros:

good breakfast and location













n

Cons:

need to vacuum hallways and steps

2026-10-25 • via Nuitee
J
Joyce • couple • us
5
Stay somewhere else.
Pros:

Comfy bed,

Cons:

There was dirt/food remants left all over the carpet. Pool was out of order.

2026-10-22 • via Nuitee
M
Mallory • couple • us
5
2026-10-21 • via Nuitee
M
Melodie • couple • ca
10
We enjoyed our stay nice room , hot tub and swimming po was great, and we enjoyed breakfast in the morning!
Pros:

Nice renovated room
Hot tub was perfect after a long day of hiking

Cons:

Nothing everything was clean

2026-10-17 • via Nuitee
K
Kyle • couple • us
8
2026-10-16 • via Nuitee
D
David • extended_group • ca
7
2026-10-15 • via Nuitee
G
Greg • couple • us
7
Ok place to sleep.
Pros:

Nice location

Cons:

Noisy, cleaning could be improved.

2026-10-14 • via Nuitee
K
Kim • family_with_children • ca
6
No elevator or help offered to carry bags upstairs
Pros:

Bed

Cons:

Check in extremely slow 25 minutes, computers kept going down, inexperienced young girl, better once manager came to help. Need more competent front line staff

2026-10-10 • via Nuitee
T
Thorsten • solo_traveller • de
8
War alles okay
2026-10-10 • via Nuitee
J
James • couple • us
4
I wouldn't go back to. Staff was fine. Housekeeping does the best they can.
Pros:

The room was shabby. The room was located at the bottom of some stairs which were steep and difficult to manage.

Cons:

Room needs renovation and its location is a poor one especially for a senior with disabilities.

2026-10-10 • via Nuitee
K
Katie • solo_traveller • us
10
Pros:

Comfortable bed, clean rooms, friendly staff

2026-10-10 • via Nuitee
K
Kumar • solo_traveller • ca
6
2026-10-08 • via Nuitee
J
julie • family_with_children • us
7
Truly dismal customer service
Pros:

As I stated in my message to the hotel weeks prior to our stay, our family of 4 adults would be arriving late for our room. As stated below, when we arrived our 2 queen bed room was gone and we were left with the only available room which had just 1 queen bed. The man at the front desk was incredibly unhelpful, but the woman who was also working brought us two rollaway cots and plenty of bedding. Obviously I didn't get her name, but the people on staff the night of September 19, 2026 know who you are. Thank you to this very helpful person.

Cons:

I booked a room with 2 queen beds for my family of 4 adults through this Booking.com 4 weeks before our stay. At that same time I messaged the hotel and explained that we would be on a very late flight and would be arriving after 11pm. When we arrived we were told by the front desk attendant that the only room available was a room with 1 queen bed. I explained that I paid for two queen beds and he said that since I booked through a third party service, he was unable to "see any of our requests", he could only see that we booked a room. In all my years of booking through third party agencies, I've never had a front desk claim they "couldn't see" our requests. A room with 2 queen beds costs more than a room with 1 queen bed, he could plainly see how much I was charged when I booked the room. That's a ridiculous excuse for what he obviously had done, given the room we paid for to someone else and left us, the latecomers, with no other options. He explained that there was an event in Duluth and all the other rooms were booked. What choice did we have but to squeeze ourselves into a room with one bed? Had there been some amount of sympathy or an offer to reimburse us for the difference, our experience would at least have been validated. But he simply looked at us and said that I should ALWAYS book directly through the property. Truly dismal customer service.

2026-10-08 • via Nuitee
S
Sandra • family_with_children • us
6
mostly good but still lacking.
Pros:

nice room, decent bed.

Cons:

Shampoo dispenser was empty or not working. No coffee in the room. One lightbulb was out over the mirror. No elevator. Price was verry high.

2026-10-07 • via Nuitee
C
Cronk • solo_traveller • us
6
2026-10-07 • via Nuitee