Hyatt Regency Saint Louis at The Arch

Hotels
Hyatt Regency
8.1 (5081 reviews)
315 Chestnut Street , Saint Louis , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Power outages
Dirty shower

Categories

Cleanliness
7.36
Shower was dirty; some rooms had issues with maintenance.
Service
8.83
Staff were friendly and helpful during check-in.
Location
9.37
Great location near the Arch, perfect for sightseeing.
Room Quality
7.82
Some rooms were clean and nice, but others had significant issues.
Amenities
7.35
Limited amenities; no free breakfast and parking is expensive.
Value for Money
7.31
High price for the standards, considering the renovations needed.
Food and Beverage
8.36
Restaurant was good but no free breakfast offered.
Overall Experience
8.43
Mixed experiences due to power outage and staff communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:02

Property Description

Luxurious Accommodations
Located steps away from the iconic Gateway Arch, Hyatt Regency Saint Louis at The Arch offers modern rooms with 50-inch flat-screen TVs and complimentary WiFi. Each room comes equipped with a small refrigerator and ironing facilities for added convenience.

Exceptional Amenities
Guests can maintain their fitness routine at the 24-hour fully equipped gym or take care of business needs at the on-site business center. Indulge in delectable dining options at RED Kitchen, Ruth’s Chris Steak House, and Brewhouse Historical Sports Bar, offering a variety of culinary experiences. Unwind at RED Bar with hand-crafted cocktails made from the freshest ingredients.

Prime Location
Conveniently situated in the city center, the hotel is within walking distance of Busch Stadium and a short drive to Anheuser-Busch Brewery. Experience the best of St. Louis during your stay at Hyatt Regency Saint Louis at The Arch.

Book your stay now to experience luxury and convenience at its finest at Hyatt Regency Saint Louis at The Arch.

Important information:

Guests may bring a pet for an additional cleaning fee per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

8.1
Based on 5081 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.43
M
Michael couple us
10
We will definitely stay there again. We feel those issues were outlayers.
Pros:

The hotel all in all was great!

Cons:

The draw shade in the room was broken, we held it up with some luggage so as to see outside.
The shower soap dispenser was empty, the shampoo & conditioner was ok.
The shower handle came off.
The music in the restaurant at 8:00am sucked.

2026-08-15 via Nuitee
V
Valeri solo_traveller us
7
Pros:

Location

Cons:

You hide the fact that there is an additional high parking fee. I think that should be noted and easy to find.

2026-08-15 via Nuitee
A
Andrea couple it
10
2026-08-14 via Nuitee
D
DUMOULIN extended_group fr
10
2026-08-14 via Nuitee
A
Alan couple us
10
I’d stay there again if I’m in St. Louis.
Pros:

The location was great, staff was helpful.

2026-08-13 via Nuitee
M
Miguel couple us
10
2026-08-13 via Nuitee
B
Brooke solo_traveller us
8
Pros:

Location

Cons:

Parking and lack of staff knowledge with area.

2026-08-13 via Nuitee
P
Parente couple us
10
2026-08-13 via Nuitee
D
Dee couple us
10
2026-08-13 via Nuitee
T
Tiffany couple us
10
Amazing!!!
Pros:

How close to the Arch it was.

Cons:

Every staff person we ran into was beyond personable and helpful. Everyone truly was accommodating and helpful.

2026-08-13 via Nuitee
A
Alison solo_traveller id
10
2026-08-13 via Nuitee
P
paul couple us
10
2026-08-13 via Nuitee
B
Brodbeck family_with_children us
8
2026-08-13 via Nuitee
S
Sébastien family_with_children fr
9
Nous avons passé un très bon séjour dans cet hotel.
Pros:

La location proche de la gateway arch.
Le service de valet

Cons:

le petit dejeuner au menu

2026-08-13 via Nuitee
K
Kylie family_with_children us
9
2026-08-12 via Nuitee
S
Scott solo_traveller us
10
Pros:

Great hotel and staff across the street from the Arch. I’ve stayed before, this stay was for my wife and sister-in-law who had never seen the Arch before. I requested a room with a good view of the Arch and that’s exactly what they had. Thanks to the staff, couldn’t be happier. We’ll definitely stay every time we’re in the area.

2026-08-12 via Nuitee
K
kim family_with_children us
10
2026-08-11 via Nuitee
A
Angela extended_group us
8
Would definitely stay at Hyatt again !
Pros:

Overall high points of this hotel:
-Cold AC temperatures were felt through out the property
- 8 min walk go Busch Stadium
- Red kitchen Breakfast was the best !! Max our waiter was attentive to every tables needs and polite.

Cons:

-Checking in was a bit confusing bc no signs indicated were limes to start.
- my room didn’t have everything in stock in the bathroom.

2026-08-11 via Nuitee
R
Riley solo_traveller us
3
Not the experience I was expecting from a 4 star hotel
Pros:

I like the location of the hotel. The bartender was very nice and also the waitstaff. I will say the drinks are pretty good as well but quite expensive.

Cons:

Where do I even start? I am extremely disappointed… When I first got here, the valet driver actually started to drive off while I was still unloading my vehicle. The shower was ice cold the first time I used it and never got hotter than lukewarm anytime else. The refrigerator in my room kept my things barely above room temperature which was aggrevating to say the least, because I had a few perishable items with me that I couldn’t enjoy. The WiFi wouldn’t connect because my last name was not entered in correctly under the reservation, even though I was able to check in perfectly fine. Also for that reason, when I tried to get my car out of valet, the man was hesitant to get it for me was pretty defensive about it. I was very excited to stay here but unfortunately I don’t think i’ll be coming back. This was not what I was expecting at all considering it is marketed as upscale and it quite expensive. I booked this as a fun getaway for myself and it was hardly relaxing.

2026-08-11 via Nuitee
V
VANIA couple it
8
2026-08-11 via Nuitee