JW Marriott Grosvenor House London

Hotels
•
JW Marriott Hotels & Resorts
8.6 (1238 reviews)
86-90 Park Lane , London , GB
+44 20 7499 6363

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful property
Excellent food and beverage options
Convenient location
Cons:
Poor room view
Bathroom amenities need improvement

Categories

Cleanliness
7.98
A few reviews mention issues with room views and bathroom facilities, affecting overall perception.
Service
9.45
Outstanding service highlighted across multiple reviews, with staff going above and beyond.
Location
8.99
Excellent location with easy access to attractions, noted positively in several reviews.
Room Quality
8.44
Rooms well maintained and quiet, contributing to overall comfort.
Amenities
8.47
Amenities such as the Bourbon Bar and Executive Lounge receive positive mentions.
Value for Money
7.93
Perceived high value given the level of service and amenities, despite high prices.
Food and Beverage
8.98
Exceptional food quality mentioned positively, enhancing guest experience.
Overall Experience
8.55
Overall stay described as wonderful with multiple positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:47

Property Description

Luxurious Landmark Hotel in Mayfair

Historic Elegance: Opened in 1929, Grosvenor House has been a favorite of royalty and celebrities, offering luxurious guest rooms and extensive facilities for a truly memorable stay.

Diverse Amenities: From a stylish cocktail bar to a well-equipped fitness center and 31 meeting rooms, guests can enjoy a range of facilities to cater to their needs during their stay.

Culinary Delights: Indulge in a classic American dining experience at JW Steakhouse, known for its tender grilled cuts of beef and fresh seafood. For a lighter meal, Park Lane Market offers a selection of light bites and classic American candy.

Experience the charm and sophistication of Grosvenor House in Mayfair. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.6
Based on 1238 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.55
D
David • couple • ie
9
Fantastic
Pros:

Beautiful property
Lovely staff
All excellent
Great location

2026-09-15 • via Nuitee
İbrahim • extended_group • tr
8
2026-09-13 • via Nuitee
B
Bandar • family_with_children • sa
6
good location but old and its not good value for money !
Pros:

Location

Cons:

old and smell

2026-09-11 • via Nuitee
D
Dave hands • extended_group • gb
9
I would stay there again only because they know how to look after you
Pros:

All the staff was great

Cons:

In areas that did have an old smell to it, if you know what I mean, need to be a bit fresh

2026-09-11 • via Nuitee
N
Nariman • couple • qa
10
2026-09-07 • via Nuitee
I
Ibrahim Muktari • solo_traveller • ng
10
Excellent service overall
Pros:

The ambience and crowd was excellent

Cons:

Staff can be more friendly/polite

2026-08-27 • via Nuitee
A
Ali • couple • ae
10
2026-08-27 • via Nuitee
H
Hossein • extended_group • kn
7
2026-08-26 • via Nuitee
O
Onyekwere • couple • ng
10
10/10
Pros:

Location, staff, facility

Cons:

Cost

2026-08-24 • via Nuitee
C
Curtis • couple • gb
4
2026-08-23 • via Nuitee
A
Assem • family_with_children • kz
9
Pros:

Расположение и кухня отличное !!!

Cons:

При регистрации попросили дать раньше номер , дали с видом на трубы и вентиляцию, а выдачу номера хотели задержать на 30 минут и выдать в 15.30 , пришлось просто требовать и выдали не самый лучший номер . Потом принесли извинения, но как бы уже испортили впечатление

2026-08-21 • via Nuitee
M
Mariam • couple • qa
5
2026-08-20 • via Nuitee
M
Mariam • couple • qa
10
2026-08-20 • via Nuitee
S
Sara • couple • qa
2
2026-08-18 • via Nuitee
لولوة • couple • qa
9
ولا شي
Pros:

موقعة

Cons:

الخدمة

2026-08-16 • via Nuitee
A
Abdallah • family_with_children • sa
7
2026-08-15 • via Nuitee
B
Bohumír • family_with_children • sk
9
2026-08-15 • via Nuitee
M
Michal • extended_group • sk
9
2026-08-14 • via Nuitee
S
Shaikha • couple • qa
9
جروفنر عنوان لندن
Pros:

كل شي كان جميل باستثناء المقابل المادي كان عالي جداً

Cons:

نظافته وتعاملهم الراقي

2026-08-09 • via Nuitee
9
927mariafer • Business
10
An Exquisite Experience 💖
Pros:

JW Marriott Grosvenor House London exemplifies Mayfair’s grand heritage through flawless, highly personalised service and world-class hospitality talent.

Upon arrival, the staff exemplified efficiency and precision. Basma promptly escorted me to the Executive Lounge to minimize waiting time. Here, Raissa efficiently managed the check-in process, updated my Marriott Bonvoy profile, provided an orientation of the property, and proactively arranged a reservation at the highly esteemed Park Room. The lure of the Tales of Beatrix Potter Tea Pairing menu was irresistible.

In the Tea Room, Altay showcased a keen attention to detail, from offering a purse hook to crafting a custom Negroni cocktail. At dinner, after enjoying a superb ribeye, Ludwig demonstrated initiative by sourcing honeydew and watermelon from a nearby kitchen to create a bespoke dessert suitable for my dietary needs.
Noticing I was chilled and tired as I prepared to head to my room, Luca demonstrated exceptional anticipatory care, offering to send hot tea to my room alongside an in-room breakfast menu to ensure an effortless morning.
Carlos accepted my breakfast order with polished warmth, while Mahafuz delivered it with pristine presentation.

The departure experience was seamless and efficient, managed by Stephanie who completed the check-out process with refined professionalism while the bell team seamlessly coordinated a taxi—completing the entire departure in three minutes, with the precision characteristic of a Formula 1 pit crew.

The JW Marriott Grosvenor House London honors its prestigious legacy while pioneering sustainable luxury. The hotel is proud to hold Green Key accreditation, a Silver Level Energy Star rating, and has achieved the Forbes Verified Responsible Hospitality status, underscoring its commitment to responsible luxury.

A huge thank you for a remarkable experience!

2026-08-07 • via Tripadvisor